So today I called Vogels around 10:26 to get an estimate done for insurance on my 2010 Chevy…read moreImpala. I was instantly turned down and said "no we can't do that". I was surprised because I have brought them previously a car and sent them a lot of work over the years. So let me tell you about the LONG HAUL on your vehicle if you bring it here to Vogels. I would know about long term on a vehicle from them because they did a Job for me in 2015 on my 97 Camaro. This place is decent place to bring your vehicle if you need something fix short term but long term not worth it to ME. To others they are worth it but they don't restore cars really just fix them. I brought these guys my 97 Camaro back in 2015. Let me tell you what it WASN'T worth the price they charged me 6500-7k and or it felt like I was getting harassed by the owner about paying them. Normally you pay for a job when it's finished but he was eager to collect some before starting it and during before he finished the Camaro. I had to pay before they finished which felt like I was being scammed but I was in a tight pinch and had to get it done. After finally paying them in full they finished it up and said we will detail it up nice for you but the rushed they detail guy and I had wax all over the Camaro. Even the detail guy complained about being rushed. I even mentioned the green paint I could still see but they didn't fix it or nothing. I was super bummed about this but I was still happy to get my 97 Camaro back on the road and drive it. Mind you this 97 Camaro sat after it got "restored"from Vogels. Nothing wrong with it but all the imperfections they left, all the chipped and cracked paint I found and the green paint from the donor parts they used to fix it that you could still see in areas. The Camaro wasn't very professional done at all and the service I got from them especially from the owner himself was good and all till the demanded payment. Then it felt like a scam and it felt like I was being harassed. Now 10 years later I have to repay someone to fix all those paint chips, all the cracked panels and a lot more. So in my opinion it's not worth it because 10 years later and 6500 bucks wasted to repay another person. About the same or more to make it look brand new even better then show room quality they said just like Vogel's promised me but Vogels couldn't handle it. Edit : So after I posted this because I got a phone call at 11:17 from there Shop manager or whatever he is there. His name was Eric. He called me asked me why I would leave a negative review because they refused to take a quote from me earlier today? Then proceeded to say I called them because I had an insurance quote done and I wanted them to add more on? WTF? How is that possible when my accident just happen at 9:33 am. So how did I have time to get a quote and call you to ask you to change that quote? So now I'm more annoyed because they tried to call me out on something I didn't even say. All I said was "can I get an estimate done today for an insurance quote". He then proceeded to tell me IDK why you're posting your Camaro now. It's been 10 years and we didn't harass you. He said "we have to get some up front or all especially when it's not an insurance quote because we gotta pay outta packet for materials"? Really? You have to pay for materials? Wow that's crazy. What about regular mechanics or other shops? They don't ask up front for any money. However I was fine putting a down payment down back then. It was the owner calling me demanding money from me time and time again multiple times and said he couldn't fix it till I did. That sounds like harassment to me. Their excuse was "well sometimes people have us fix it but then not come back at all after we finish". I said "not my fault don't judge a book by its cover. You guys are judging people and will only work on cars with insurance claims unless they are GUARANTEED the money before they finish the vehicle". 1

Have been a long time customer, but I just (6/28/23) called to ask them what should I do with my…read morecar that just have been tboned. Thge young man at the other end just told me to get lost and go someplace else.

Love Joe Disalvo's. Everyone deserves to have a great mechanic, a great doctor, a great handyman…read moreand a great financial advisor! I am sharing this gem and you can trust him with your vehicle and wallet!

You'll never find a more honest mechanic than Joe! My husband and I have used him for more than 15…read moreyears and we've always been very pleased with his services. A great value for his work!

i was skeptical at first, but i came here after recommendation from family. my sister has gotten…read moreher car fixed here a number of times. I was skeptical because i wasn't sure they were going to bring my car back to looking how it was (brand new). i thought i would see where they fixed it, the color not being the same or sealed up spots. I dropped off the car in an area that was a little nervous about, especially to leave my car there over night. his shop is in a tight spot near houses and a bunch of cars lined up out there. He took a look at the car when i told him what was up. he estimated a price and how long. very fair with the price and amazing work he did on it for only being about 2 days. not sure how many people work there maybe 3? i will probably return here if i get my car messed up again and i can't go through any insurance place.

I would highly recommend Diamond Collision for car repairs! They are super professional, makes it…read morevery easy when working thru GEICO & does the repair within estimated time. The paint is matched mostly in-house & matched my color on the dot. It looks like nothing ever happened! Thanks to Chuck & his team for a great job working on my Trax! I appreciated everything you all did for me!

I have had the pleasure of meeting both Chuck and his lovely wife Mary on two separate occasions…read moreand I immediately could sense that they were genuinely honest people who were not out to make a fast dollar on you! Chuck fixed my car in a timely manner and his wife even came to my house and picked me up! I highly recommend Diamond Collision to anybody who is looking for great workmanship at very reasonable rates!!!

Repaired my car after a run-in with a big deer. All went very well, without problems. My car looks…read moregreat once again.

Hawk staff is very friendly and professional, and they stand behind their work. I had one small…read morearea from a recent repair that I was concerned with and when I brought it up months down the road, they happily took it in and made things right. They even cleaned the inside of my car for me and found a pair of my reading glasses... and those were spotless, too. I will be coming back here any time I need collision repair services, which i admit I hope isnt too often :)

Danny, the owner sold me a car and after asking him if it would pass inspection for my disabled…read morewife to drive slapped a sticker on it with a bad wheel bearing which could end catastrophically and would not pass a NY safety inspection. As well as multiple other issues with the vehicle that he lied to me about

Those guys are the best! We had a problem with the transmission of our 1979 Volkswagen Westfalia…read moreand Kurt's garage seems to be the only one who could help us in western New York. They really went above and beyond to help us and we're really grateful for their great service!

I found the staff unfriendly and their estimate was much higher than other places. Perhaps the…read moreestimate was higher because it was going to be a direct pay and not through insurance. Be careful, always get at least 2 estimates!

My husband really enjoys working with cars, but he is not a mechanic or detailer, so there are some…read morethings he can't do himself. Recently he hit a raccoon or larger rodent on a night drive and it damaged the front bumper of his supercharged G8. A friend at work recommended this shop in victor to have the work done. They got him scheduled very quickly, and completed the work even faster than expected. The white paint match was great, and the finish was good. The crew even took care of a quick mechanical repair that was unplanned, and did so at no cost even though they could have rightly charged 30 minutes of labor. We'll definitely go back!

Muffler completely fell off my car. haven't even had it a year. Please avoid at all costsread more

DEALERS BEWARE LITTLE GUY (HIDES BEHIND HIS WIFE) Beware of…read morethis customer trying to SCAM this dealer into paying his sales tax and registration. Tony r, from Rochester,n.y wrote a bad review about my business BECAUSE he wanted to avoid paying n.y.s. sales tax and nys dmv registration. he signed a binding contract and when the vehicle was safety checked inspected and road ready to go.He got upset demanding his deposit back ALL BECAUSE HE DID NOT WANT TO PAY N.Y.S. REQUIREMENTS. Accusing people of theft is a serious accusations. i attempted to contact him several times after our unfortunate dispute and was unsuccessful. Had he responded promptly and not written a false review.. The petite 200 deposit could have been negotiated. BUT NOT NOW!!!!!! AND NOT NEVER!!!!!!!!