Of course this is a service that we rarely WANT to get. We seek it out usually because of a mishap…read moreof some sort. My car got a nasty "ding" on the hood- honestly no idea how it happened. I submitted an online request for an estimate and all went well from there. The staff was very helpful, the communications were great and most importantly the job was very well done! Very pleased. Should I ever have a mishap again, I'll go knocking on their door!

The staff here is super friendly and easy to work with. I was impressed with their communication…read moreand personability. They did a great job fixing my car and even cleaned it for me! In the past, I've gone to the Gerber on Monroe Ave. However, this time they were very busy so I wasn't going to be able to get in for quite some. In any case, that led me to this location and I was equally if not even more pleased!

Wonderful service and nice people. The work was top notch and very happy to have had my work done…read morethere. Bonus: my insurance company lowered my deductible because they are a preferred vendor.

Gina was great! My car was fixed ahead of schedule! She looks great - the red matches perfectly…read more Gina sent text updates frequently. Gina also handled the rental process. She also handled all of the insurance paperwork, and I only needed to pay the deductible. Great value. The whole experience was painless. I would recommend Emerson Collision to anyone who needs to get their car repaired.

Nu look is the greatest. Rubbed out scratches on car to make it look like new. Very courteous and…read morefast service. Great job on car.

Nulook was wonderful but I'm still upset with the insurance company they told them to do book value…read moreon the car which they didn't because my car is not worth the 14,000 that they said it was it was only 12,000. Just feel I got rob from the insurance company and there is nothing I can do about it. Very frustrating .

I sides wiped the passenger side of my Honda Accord backing into a parking space in my works…read moreparking garage. I scraped up the passenger side door and took off the mirror. I brought my car here and they did an amazing job! You can't even tell there was any damage at all. Looks like new. The owner Joe is an extremely nice guy and was very helpful. I highly recommend them.

From the owner: With over 24 years in the business, nearly 100 years of combined industry experience, ongoing…read moretraining, and state of the art equipment you can trust us to handle any job big, or small!

This collision repair shop is the best I've ever been to. I can't recommend them enough. They are…read moreone of the few places that can repair electric vehicles. They navigated the insurance companies for me and were excellent at communicating and documenting throughout the process. This is also one of the more expensive locations I have been to, but it is worth every penny. They pay their service well and the servicing technicians are very detailed and knowledgeable.

I cannot speak more highly of Fetzner Collision! I had my Tesla Model Y rear bumper scraped…read more(courtesy of the Wegman's parking lot) and they worked me in for an estimate AND repair in record time! Absolutely beautiful work! Many thanks to Brian Fetzner and his team for timely and high quality work at a reasonable price. I won't take my cars anywhere else in the future.

I found my experience with Crash Champion Collision on Ridge Road in Rochester, NY to be excellent…read moreand pleasant. The staff was cordial and efficient. Communication was frequent and effective, and the timing of the entire repair was reasonable. The result was my car looked brand new. I am very pleased.

My friends car has been there 7 weeks . Was promised 3 weeks ago . Every phone call to them is a…read moredifferent excuse (that's if they answer ) geico recommended them to him and they suck . Stay away 1st it was paint shop , then bumber cover and now he's hearing front end alignment . Go to emerson collision in Greece very dependable and live up to their commitments. These people suck when and if you can get them to call you back.

Had a pretty big crease in my door from an unknown incident - my guess a kid or the wind threw open…read moretheir door into mine. Gerber did the estimate for All-State. They were upfront and honest about everything. No pressure to have the work done there, but I ended up doing it anyway because I felt good about it. They texted regularly with a link that showed where in the process it was and the current costs (insurance's, of course) as they went through the work, which I thought was great. Finished very quickly, and it looks great! It came back cleaner than I left it, which is always nice. I can't speak to how they are for major repairs, but they were certainly great for what I needed.

I took my Jeep Cherokee to Gerber through Geico after a single car accident where I scraped the…read morerear driver's side door and back panel against a construction barrier and I am so pleased with their service. They were easy to coordinate with through Geico and with Enterprise for a rental car and provided great communication on the repairs, with update phone calls on Tuesdays and Thursdays. Overall the repair took about three weeks, which was very fast, in my opinion. All of the staff that I dealt with were friendly and efficient. I highly recommend Gerber and would use them again in the future.