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    Arieno's Collision

    5.0 (1 review)
    Closed • 8:30 am - 6:00 pm

    Services - Arieno's Collision

    Bumper repair

    Auto frame testing

    Rear-end damage

    Arieno's Collision Photos

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    9 years ago

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    Firestone Complete Auto Care

    Firestone Complete Auto Care

    (14 reviews)

    Please be wary when bringing your vehicle to this location as they are careless and only care about…read morethe profit being brought into their store, not your safety or quality of service. Brought my car in for a NYS inspection, was told I needed to change my control arms so I gave the go ahead, couple days later the ball joint popped out as I was pulling out of my uncle's driveway which caused even MORE damage and risked my safety driving my car off Firestone's lot. How did it pass inspection this time around when it was in worse condition from when I first brought it in? No idea. The tech who worked on my car was Dylan and I was told from his coworkers that he should have been let go months before because his work was not up to standard. I brought my concerns to the manager, Wes, and requested a full refund on the services because of the safety concerns, for myself and others on the road, but he only offered to refund me for the labor because the "parts were already required to pass my car for NYSI." How did it pass this time around? It broke down two days after they passed me for my NYSI and caused major damage to my car that was perfectly fine before they touched it. Wes also wrote in my car's notes that it "somehow backed off the threads," they over worked that nut so much that the nut was stripped and it fell off while I was driving. Please triple check your car before you leave if you do decide to bring your car to this location. I am so incredibly lucky I was not in a serious accident because of this terrible installation and the sorry ass excuses from this shop.

    UPDATE; I fallowed through and sent them all relative…read moreinformation as suggested by Jason the owner who contacted me on google reviews. Then he said that a regional manager will call me in a couple of days to resolve the problem. That was nearly 2 weeks ago. This is really no surprise to me. Also, I failed to mention in the original post that I was overcharged nearly 100 bucks because I didn't review the receipt until after writing the original review. At this point I honestly rather not deal with these shysters. I'll suffer the financial loss. Changing my two star rating to a one star. Do yourself a favor and don't take a gamble with Firestone.

    Northside Collision

    Northside Collision

    (12 reviews)

    I hate to leave bad reviews but I need to warn people - especially those that may not be as 'car…read moresavvy' as others. So I was involved in an accident that left both my driver's side tires blown out and both rims with extensive damage. I had heard good things about Northside so I had my vehicle taken to Northside in Dewitt (I live in the Syracuse area). The Dewitt location said they were backed up so they were sending my truck to the Greece location. I received a call from one of their reps so he could find out what happened in the accident and hear my concerns regarding other damages my truck may have incurred since we could only see the tires and rims were damaged. We had a quick but good conversation and he asked me if I wanted the new tires in the front or back since you cannot have unevenly worn tires on either side. (Differing treads should be placed opposite one another i.e. one set of same treads in front and other set of treads in rear) You cannot do this side to side as the vehicle will pull, essentially fight itself as the treads try to do their thing. Anyways - having him ask me that was reassuring that he knew what he was doing so I felt less anxious. They said my vehicle would be ready 7/2. I didn't hear anything that day but I figured with the upcoming holiday, they were probably a little behind (no biggie - I had a great rental ;) So I called on 7/7 after not hearing anything and they said my truck was in quality control and they were about to call me later that day to arrange for pick up (back in Dewitt) So I arrived at their Dewitt location and spoke with two nice ladies who explained to me that they had an alignment done on my truck - they 'subcontract' alignments through Monroe Tire and Muffler. But they said they had to replace the upper ball joint so again I felt better knowing they found that - which led me to believe they actually had taken a serious approach to my concern. So I drove off - happy as a clam. Until I did my own test and found that my truck was pulling to the left. And not slightly - I took my hand off the wheel and it immediately started veering into the oncoming lane. So I got home and took a closer look. They installed the new rims and tires on the driver's side and hadn't rotated them so the more-worn tires were in the back and new tires were in the front. I wouldn't have been so angry if the rep hadn't specifically mentioned they were going to do just that! And the quality control inspection? WHAT THE F@$K WERE THEY INSPECTING?!?!? I will say that when I called the rep he did apologize several times and offered to fix it if I brought it in. But that would be more of a waste of my time and jockeying cars and rides etc that I didn't want to deal with. So I fixed it myself in an hour in my garage. This is a concern to me because my original tires are still fairly new (purchased last fall). But what if another customer was in there, down on their luck, whose original tires weren't in the best shape? That could cause an accident and someone could be hurt. I also want to mention that I have a sneaking suspicion that Northside 'subcontracted' the entire project to Monroe, who slapped the tires on there and called it good and Northside was being lazy and didn't follow up. They just made Monroe do all the work for half what the insurance company was paying them. That's pretty low Northside. Your reputation just took a big hit in my book.

    I stopped in this morning to get Adam's (Manager) opinion on a little mark on my hood. Adam had…read moresome time and said for something so minor no charge. Within a few minutes or so Adam took care of the mark problem solved! Adam was so patient and described the most likely cause, etc.. I would recommend the shop for all work I will be back given this very impressive experience. Franklin initially greeted me and looked at the spot/area then turned it over to Adam for the fix. Thank you both!

    Arieno's Collision - bodyshops - Updated October 2026

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