When he couldn't address my issue regarding my cracked windshield, he found someone who could, and…read morewent out of his way to help me out. Really impressed!

After throughly researching on Yelp and Google for a good repair shop, I finally came across JBI…read moreAutomotive. I sent a message on Yelp and Jerry was very responsive and helpful. His prices were fair and he answered all of my questions. I love how honest he is and how he called me to provide updates. He didn't have a part in store for my oil change and called me to provide me with the option to go elsewhere or wait until he could get a new part. I decided to wait because I trusted him. I had a service B performed on my Mercedes and asked that he also check my entire car to see if there was anything else that needed to be repaired. He later called me, found that my rear breaks were worn and provided me with a quote of the cost and I asked if he could replace them. On the day I picked up my car, Jerry was very friendly and took time to explain everything to me and even helped me replace my car license plates and put on my registration sticker. I highly recommend him if you're trying to find a diligent, honest and patient mechanic. I will continue to bring my car back to him and recommend him to my friends and family. Thanks so much for everything Jerry!

I have roadside assistance with Allstate and 585 Towing picked up my car an hour from the time I…read morecalled Allstate. It was a tow from my house so I wasn't stranded, but the time seemed reasonable. I appreciated the call to let me know that he was 5 minutes away. I'm not sure if other towing companies use this, but I like the addition of the mini wheels they put on the back of your car so you're not adding miles during the tow.

From the owner: 585 Towing Service Inc. (DBAs: 585 Roadside Service and 585 Services) has proudly served Rochester,…read moreNY, for over 6 years, with more than 20 years of combined experience in towing and roadside assistance . We’re known for our fast response times, fair pricing, and damage-free transport. Whether you need a jumpstart, flat tire help, or local and long-distance vehicle transport, we’re here 7 days a week to get you back on the road quickly. Proudly operating under our registered DBAs, including Rochester’s 24HR Towing & Roadside Service. • Licensed & insured • Same-day service • Local & long-distance towing • Roadside assistance for all Cars

Great organization. Explain everything well. Coordinate with rental company and insurance. Highly…read morerecommend.

This Collision center is by far the most. I will always recommend them them to anyone requiring…read moreany body type work needed or required. Thank you for your work

I use the Kalpins team for my maintenance on 4 vehicles. They do a great job every timeread more

Highly recommend salesman AJ for his transparency during the sale of my Ford F150. However, I would…read morenot recommend the finance dept if your interested in getting someone to call you back promptly. Did get a nice Truck at a reasonable price, so all in all it was a good experience.

Mr Glass came to the car dealership I deal with and installed a new windshield. It was so…read moreconvenient and Dan did such a great job. Barnard Chevrolet directed me to Mr. Glass. Marilyn was so helpful too. I dropped off my car, sat in the waiting area, drank coffee and chatted. Did not take long at all. Thank you for helping an old lady). Debbie Barker

If I could give Mr. Glass more than 5-stars I absolutely would!!!…read moreI was trying to navigate a glass claim for my mother thru Geico (side note: Geico handled the whole situation so unprofessionally that by the time I spoke to Marilyn at Mr. Glass, I thought my head was going to explode) and Marilyn helped me from the moment we first spoke on the phone. She was kind and so helpful; she and the techs went ABOVE AND BEYOND to get my mom's window replaced. They personally picked up her car and brought it back in one day and followed up with us as well. I hardly ever write reviews but I had to for this business because the customer service was amazing!!!

Great, quick and cheap service! In and out in 15 minutes for a tire plug…read more Yelp thinks I need to right a whole paragraph so say that a tire shop is good, so instead: "Did you ever hear the tragedy of Darth Plagueis The Wise? I thought not. It's not a story the Jedi would tell you. It's a Sith legend. Darth Plagueis was a Dark Lord of the Sith, so powerful and so wise he could use the Force to influence the midichlorians to create life... He had such a knowledge of the dark side that he could even keep the ones he cared about from dying. The dark side of the Force is a pathway to many abilities some consider to be unnatural. He became so powerful... the only thing he was afraid of was losing his power, which eventually, of course, he did. Unfortunately, he taught his apprentice everything he knew, then his apprentice killed him in his sleep. Ironic. He could save others from death, but not himself." - Sheev Palpatine or Darth Sidious.

Fast, efficient and consistent. There's always a Lil bit a wait cause they're usually busy, but…read morethey do an excellent job in getting you out of your tire mishaps. Very clutch, and super affordable. Used them 3 or 4 times over the years

I just stopped by Hooper's and was lucky enough to work with JT. My car was telling me that my tire…read morepressure was 23 when it's supposed to be 44/45. You can only imagine my fear of getting a flat tire when I still have to drive 30 minutes to get home. JT made himself available to check my tire. Turns out it was fine. The reader or sensor in my car must be off but he was able to look at my tire to see if there was damage and in this case, give me the peace of mind to drive home safely. I can't think JT enough. He was kind, knowledgeable and very efficient. They will be starting a room service in the near future, and I will be definitely looking for opportunities to work with him in the future. If you want great service working with a great person that will take care of you go see JT.

Great experience over all, they are trustworthy and the have the sense of urgency for the…read morecustomers, i can tell that they care about their customers, they did sell me their best quality snow tires they had but before that they also told me that they had cheaper options great knowledge and price

Hector did a great job with my move-out deep clean…read more He was very fast and responsive with the quote. On the day of the clean, his crew went above and beyond. They were incredibly respectful, efficient, and professional. They did a spectacular job and were able to get all the tough stains out of my carpet.

The reply seemed in order and reasonable. Further detail needed to discuss. Setting up a phone…read morecall