I dropped off my mid-1990's Troy-Bilt snowblower with an over revving issue at Rochester Mower…read more They told me what the problem was on Tuesday with the cost, they fixed it on Wednesday along with fixing a few other issues they found. I picked it up on Thursday, they gave me the broken and replaced parts with a price that was very fair. My snowblower hasn't run this good in a while. Rochester Mower did a very good job.

I took my mower here forward they told me was a carburetor buil up of carbon. They charged over 400…read morefor a carb cleaning! FYI, carb cleaning wasn't on the itemized bill but oil change blade sharpening and other random things I had done 3 months ago when I had a spring tune up done. There was no talking to this guy when I said I didn't ask for aby of this...he knocked off 100 bucks but in order to get my rider back I had to pay. I will never go back. Steer clear of this shop.

My husband had his beautiful shiny red snow plow (that he kept covered in our attached garage for…read morethe ten years we've owned it), picked up by Brodner's to have the starter changed. We kept calling and calling to see if it was ready, to get it back, but it was never ready. Finally, they said since it was summer, and they were doing so many lawn mowers that people needed right away, would we mind waiting? To be agreeable, my husband said sure. In the Fall, we were delivered, when neither of us was home to receive it, "our" snow plow- except it wasn't ours. It was the same brand and type of plow, but it was rusty and dented, with old rusted wheels, and ours was sparkly brand new- looking. My husband called to try to get our rightful plow back, and they said it was ours. It is not! BEWARE! Keep your model number number handy, if you need a repair, so you can identify your equipment! I am fair, and to be fair, this rusty snow plow does start up and run. But it's still not ours. I wonder who has ours...

Excellent service and parts availability! Head mechanic is an asset! Parking can get a little edgy…read moreon Saturdays.

I was finishing a photo shoot and coming across the city the other day and remembered I needed a…read morespare key made. And right dead ahead was Mort Weinberger Hardware. I hadn't been there in a long long time. So I stopped in. And there was Dave at the helm. He's been there 41 years, started there as an employee and years later bought it. The business was founded in 1936 I've always liked the old fashion, traditional hardware stores. Nowadays they're fading away due to the big guys, but there are some old soldiers left. And this place is 1 of them. Weinberger Hardware handles window and screen repairs, small engine repairs. (lawnmowers,snowblowers, etc.) lock re-keying and keys made. Electrical and plumbing supplies. Nuts, bolts, nails, furnace filters. There's a little of everything around there. If you are searching for something, give him a call, he just might have it. (585) 288-6382.

Cute, little hardware store. There is a ton of stuff in here so it's a little overwhelming. The…read moreowner is very helpful and this is our go to place when working on our rentals in the area. It's not in a great neighborhood, it's on Clifford/Goodman. I wouldn't come here by myself, but not because of the store but because of the area. If you ever need stuff to work on your home or projects and are in the area, I suggest checking this place out.

Isaac has work on a few of my pieces of equipment over the years. He is the best. Fair, honest,…read morepunctual just a very nice guy to work with. I would highly recommend him for any of your small engine repairs.

Not only did he provide prompt service he recommended a lawnmower for purchase. I appreciate his…read moreprofessionalism and consistency as I previously used his service a few years ago. Thanks (and a great value)! Jonatha

Had Brighton mower pickup my snow blower for a repair... I had to call a week later because I had…read morenot heard back. They responded that the engine was gone and there was nothing they could do... $75 delivery fee. I watched some you tube videos on tecumseh motors, took apart the electric starter... the gear Tarth on the starter were gone. Replaced the gear easily. Fly wheel was fine. Replaced the spark plug. Works fine. Brighton mower is the most unethical business for small engine repair. DO NOT TAKE your mowers or snow blowers there for service. It is the worse!

UPDATE: After a phone call the owner was prompt in helping out. Although I'm a little disappointed…read moreI had to call. I will update the review once service is complete. I called on 10/25 about having a snow blower serviced. They said it was still Fall so they'd have to prioritize lawn mowers first. Okay, that's fine. The person on the phone said they would look at it in the following 2 weeks. 3 weeks passed since that initial phone call and I've heard nothing from them. We had a snow storm this week so I called them up and they mentioned they were swamped (likely due to the storm). I told them it's been three weeks since our chat and over 2 weeks since they picked the device up. The owner said he'd "move us to the front of the line because [I] sounded anxious." The owner was helpful, had it looked at on Thursday, called Friday with an update and then again today after a full assessment. While I'm disappointed I had to call things seem to have moved quickly since then.

I needed to get my snow blower's tire fixed. It was flat. I dropped the tire off in the morning…read more They had it repaired by the early afternoon. Great service!!! I would recommend them.

Great service department and very helpful and knowledgeable sales people with all types of…read moreequipment.

We recently bought an RV and needed a flat tow setup installed for our Chevy Equinox. I contacted…read moresix different shops, but Cavallaro's immediately stood out. Although they were the furthest from us, Laura asked all the right questions, did thorough research, and provided a detailed, clear quote. From the start, they made us feel confident we were making the right choice. Leading up to the installation, Laura was always available and responsive to our questions, which made the process stress-free. The base plate installation on the car was done flawlessly--it looks as though it came that way from the factory. John was extremely thorough and walked me step by step through how to hook up the tow bar. As a first-time tower, I really appreciated the time he took to answer every question and make sure I felt comfortable and confident. I would highly recommend Cavallaro's to anyone looking for a tow setup. They are fairly priced, excellent communicators, do impeccable work, and are genuinely great people to work with.

From the owner: Cavallaro's Trailer Service is your trusted partner for trailer care, servicing greater Rochester,…read moreNY and surrounding areas. As a local, family-owned business with over two decades of experience, we've built our reputation on quality workmanship and trust. From minor trailer maintenance to more complex repairs, we deliver solutions you can count on. Our comprehensive range of services include trailer repair and maintenance, NYS trailer safety inspections, custom hitch installations, and more! We believe in building relationships, not just fixing trailers. Our goal is to exceed your expectations and become your go-to source for all your towing and trailer needs.

They are the best trailer repair shop in Rochester. I have went several times for two of my…read moretrailers and I always left happy. The staff does straight up honest work and they are good at what they do. I recommend this place to all of my friends and I still thank that one friend who first pointed the way to Brad's.

I needed a hitch drawer primarily for a bike rack to be mounted on a 2024 Kia Niro PHEV. The hitch…read moreneeded to be ordered, which took two weeks. After two weeks of not hearing from them, I called and they said it had just arrived. The next appointment available for installation was a week out. They said it typically takes 90 minutes to install, so I decided to wait while it was installed. It took 4 hours. The mechanic who installed it apologized for the delay, and said it took longer because the schematic he had did not match the vehicle. The next day we made a 7 hour trip, and then returned the following day. We heard a rattle coming from the back of the car, so when I got home I looked under the bumper and found quite a mess. The rattle was due to the wheel-well and rear bumper cover not being reconnected. The wiring was very sloppy, with wire ties not trimmed, poor crimps and the wires hanging down without being attached to pre-existing wires. I went back to Brad's the next morning so they could see the poor workmanship and correct the problems, which they took care of in about 5 minutes. I asked to speak with the manager and suggested that I should be compensated for all of my time and trouble. The total bill for the hitch, wiring and installation was $775. The manager offered a $45 refund of the amount that was overcharged due to a error she found on the Curt website which incorrectly stated the retail price. If I had not had trouble and complained, I would have paid $45 too much, not to mention the very long install time and aggravation. At this point I researched the price of the hitch available from reliable resellers such as Tractor Supply, UHaul and others who all listed the delivered retail price of the hitch for $145 less than what Brad's charged me after the $45 refund. The installation of the hitch was $110, and the installation of the wiring was $135. Buyer beware, do your research first!

RICK at Trekker's was our last resort for fixing our 13 foot 1986 Gitane Gypsy. No one else would…read moretouch it. Rick did not bat an eye. everything was explained to us in detail and the job was done to spec. We will be back ...thanks Rick! Haydee and Robert

I found the people very helpful and even though they weren't in my area, they were more willing to…read morehelp me with suggestions and ideas. I would recommend them highly due to their nice courteous attitude.