We called in early spring to be ready for the summer. Needed a tune up and a new head gasket as it was going through oil badly. The man picked it up and agreed it most likely needed a new gasket. They returned the mower, did a tune up, sharpened the blades and the receipt mentioned they sealed a valve for $2.00.
No gasket replaced. It immediately began blowing through the oil again. After not even mowing one full time, I called. They said they would have to pick it back up and do the work they didn't do the first time. At a cost to me of $60.00 more dollars for pick up and delivery.I asked them to waive the pick up and delivery charge since they just returned it to us the day before, unfixed. But the man wasn't willing. He said they would waive only half! My husband refused to use them due to this sloppiness and unaccountability to their mistake and now we are half way through May with no mower. DO NOT put your eggs in their basket. read more