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    Trekker RV

    5.0 (7 reviews)
    Open 9:00 am - 5:00 pm

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    Owasco RV Centre - My only direction to my trailer being stolen and recovered no help from them.  Failing to pick up recovered trailer

    Owasco RV Centre

    (26 reviews)

    teresa@mwco.bbb.orgOur rental experience was far from perfect, as there was an issue with the…read morefreshwater tank not holding water and attempt at communication for help was indeed a challenge, but we did our best to stay focused on the positives and our rare and much treasured time away together as a family away from the Wi-Fi and devices. Letting the kids have free reign over the snacks did wonders for morale, which was perfect for not being able to wash dishes. We ventured northward to a few provincial parks and can't say enough about the endless hiking trails and breathtaking vistas and memories being made as family. Upon returning home and addressing our issues with the owner Amy Verwey, I was thoroughly pleased with her professionalism in smoothing over any bumpy edges. Her communication was absolutely flawlessly and seamlessly executed and beyond fair and reasonable. She addressed our concerns, actioned them swiftly and promptly, and reflected on areas of service where training could be improved. I don't believe one can ask for more when it comes to customer service. In short, Amy exceeded our expectations and instilled tremendous confidence in Owasco as a place to rent and visit again when making a future RV purchase

    I'd give them a negative rating if I could. Our trailer got hit in the ice storm of 2025. Our…read moreinsurance wanted it taken to Owasco. Against our better judgement we took it there. Stephanie in customer service should have nothing to do with customer service. No matter how much we tried to voice our concerns to her she just sat there. We were told it would be stored there for the winter at no cost because we couldn't get it back into our park until May. Well in January I got a message saying that I was going to be charged $20/day storage if I didn't come get it. I was told I had been sent an email which I never was so my storage fees were being back dated. When I opened my trailer it was a mess. Gravel and mud on my floors. My couch was in pieces doors were left open to swing while being towed. When I asked for the paper work for what had been done I was again told that it was emailed to me. Again I told them I never got an email. Stephanie actually got off her chair and printed me a copy. I also got copies of 5 other people's repairs. If you have to take your trailer there take pictures inside and out the day you drop it off. I don't understand how this place is still in business.

    Springwater Trailers

    Springwater Trailers

    (1 review)

    This is an example of good service and fair and honest dealing:…read more I blew a tire on my utiliity trailer and broke a bolt trying to change it. The only option is to replace the wheel hub so I went to Springwater Trailers to buy a new one. It turns out tha there are two possible sizes of bearings and I did not know which I had. The trailer was disabled and sitting about a 1 hour drive from here and so this was a problem. The gentleman at Springwater Trailer sold me the new hub at a very reasonable price and then gave me a second set of bearings of the alternate size and an additional seal. He explained to me how to check the size and change the bearings if necessay. He did not charge me for the second set of bearings. He just asked that I bring back the set I did not use. I followed his instructions, changed the hub and today I will return the unused set of bearings and the seal. Over the years I have found that people who trust others are usually also trustworthy. This guy has my trailer business for as long as he owns the company. Jeff B.

    From the owner: Welcome to Springwater Trailers, located in Midhurst Ontario, Canada. We are an authorized dealer…read morefor Advantage, Haulin, Canada Trailers, Shoreland'r and Newmans trailers. We specialize in utility, ATV, landscape, dump, cargo and snowmobile trailers as well as building and repairing trailers of all shapes and sizes and Custom Metal Fabrication. Financing is available! Our trailer repairs range from fixing lights, brakes and tires to overall maintenance. We perform safety checks as well. We have many items in stock for immediate repairs, including tie-down, straps, reflectors, bulbs and lights. Used equipment, as available. View our online catalogue of custom trailers we have created. All neatly categorized to help you find what you are looking for. Simply click on the trailers tab to find out more information and view photos. www.springwatertrailers.com

    Trekker RV - rvrepair - Updated July 2026

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