I see from another review that Scott has been the manager at this location for years. He took my…read morename and number when I called to set up an appointment (he was busy) and I was pleased when he returned my call promptly. My appointment for a repair was honored and I was very satisfied with their service. When it comes to buying tires, they'll be my first choice.

My daughter brought her car there for 2 new back tires on Friday. By Saturday one of the tires was…read moreflat. Being a holiday weekend there was no one to call until Tuesday. It had been 5 days and she has to pay for a Brand new tire again because there was a small hole in the side wall of the tire. They told her that she declined the warranty when she booked the appt. Wouldn't recommend

Tim and the rest of the Elmgrove Auto team are wonderful. They are trustworthy, reliable, and…read morefriendly. We have been satisfied with all maintenance and repairs they have done for us. We will continue to use their services for our own vehicles and recommend them to others.

Had a great experience today at Elmgrove Auto. Tim, the owner was honest and transparent and gave…read moreme a fair price on replacing my Acura's breaks. Plus the job was done a day earlier than expected. If you have had bad experiences elsewhere, give this place a try. You won't be disappointed! I'll definitely be back. Elaine Gates, NY

I have been taking every vehicle my family has owned and referred to every single person that I can…read morefor close to 20..It has gotten to the point that Sharon recognizes my voice. They never have ever overcharged me for anything.. Ski is very upfront with repairs and even suggested repairs. Honestly, I am not sure there is a better garage in Rochester!!!!!

It was absolutely horrible. First off I was passing by and needed AC checked., $285 later I was…read moretold to come back in 2 weeks to check for leaks and Also got an oil change. Well after their service I am now 2-3 quarts short of oil, filter does not look new at all and my Starter was arched in the process. Now here I am $1000 in damages later only for them to deny their responsibility and accountability for what they had done . Car was in tip top shape before dealing with them. My RED FLAG was the amount of people that were coming in and out to have work redone or checked!!!!!! That's when I should have RAN. Very unprofessional as I called them with my Mechanic on the line and they just kept Hanging up the phone. But You Know What, Karma is a MF'r and it's REAL!!! Watch Out, Because it's coming, it always Prevails!!!!! KUDOS to a Real Bunch of Losers!!!!!!

One 490 a car began to overheat so we pulled into a gas station on Mount Reed Boulevard I called…read moreAAA and ANDY from Ridgeway. Sunoco came to do the tile. Our weight was not long for him to arrive and He was very professional and took a look at what we were experiencing with fluids and explained how to check to see if they needed to be additions added to the car and gave us safety tips. He also took our car to our requested.business. ANDY represented his company very well. He was polite, helpful, knowledgeable and genuinely kind . We couldn't have had a better person to help..

My family and I had been going to Ridgeway for almost 30 years. No more. When my car suddenly was…read morevery noisy, I made an appointment-took 4 days just for them to get me in. I was told there was a hole in the catalytic converter, and they didn't fix those. No advise on where to go, what to do ,just get out and don't bother them anymore! SO I AND MY FAMILY will do so!

Great place to take vehicle for repairs and honest diagnostics. We have had good experiencesread more

Tony's was able to fix our noisy muffler and save the cost of a replacement. Whew! We didn't need a…read morebig bill right now.

I am a widow and having any service done on my car made me break out in a cold sweat…read more NOT ANY MORE, shouting from the roof tops. Nando's service is great. He explains everything and did exactly what was needed. I cant stress this enough if you are tried of being ripped off, or leary of huge chains or the dealers. NANDO is great, I will go to him for all my auto needs.

Good business the owners really nice …read more He worked on my family's cars for years never had an issue with him. Never had to complain about anything.

"Nick is the kind of manager who makes you feel genuinely at ease. He takes the time to explain…read morewhat's going on with your car instead of talking over your head, and he treats you, especially women, who too often get brushed off at auto shops, with real respect and patience. It makes a huge difference to walk in somewhere and not feel talked down to. Thank you, Nick!! JoAnn T.

I took my car to them after finding the negative post on the battery loose. I replaced the bad post…read moreand I continued to have problems with lights on the dash going on. They determined that the positive post needed to be replaced. They say they rad a digonistic test to determine the positive post was the problem $200.00 dollars later. Two days later I started to have lights on the dash. Today I took it back to them after I found both posts were totally loose. They refused to refund after I showed them how loose the posts were.What repair shop would make a rookie mistake by not checking that the posts were tight. They sure had no charge using a diagnostic device to replace a obvious, first place to look (battery post) . So if you want to pay $200.00 for a battery post this your go to garage, not mine The managers aid if I wanted my money back he would take the post they put on off. Cheap shot

This location is amazing! As a single female with no ideas of how cars work, this place is honest,…read morefast and very responsive. I recommend these guys to anybody that I know, who iis looking for a great mechanic! I have been a customer for 5 years and he always has time for me and my issues, small and large. Never tells me I have to do anything on my car that is not necessary.

Deke and Gus have not only been our mechanics for several years now but have become good, trusted,…read morefamily friends. Deke goes out of his way to accommodate customer's needs and with 4 cars in the family, they always make us feel like a priority. He has often offered to drive us home and will scold me if I call an Uber to get back to work (haha) He makes sure out young adult sons have safe cars and prioritizes their safety - which is invaluable. We have brought cars we considered buying to Deke to look over and he always gives honest feedback. We bought a used car from him and have been thrilled with it for several years now! I trust them implicitly and will remain loyal patrons for as long as we live in the area! Their prices are more than reasonable and we value their hard work, communication and pricing. Good, GOOD, honorable people.

VERY good service. Honest, affordable & trustworthy…read more A one-stop repair center. Excellent.

Been bringing my ford to them for years now. Never had an issue with any of the services they have…read moredone to my vehicle. Now they do bike inspections too. So that's a plus. I don't trust any other mechanics to touch my vehicles.

We've been coming here for years. There's a reason for that. There is always quick, friendly,…read morereasonably priced service. I've never had an issue with any work that they've done and I go here for more than just oil changes. I got in an accident once and brought it here. Instead of trying to rip me off and take my money, they knew they couldn't do the job so they sent me somewhere else. That was greatly appreciated. They took the time to go over my options with me. Tony is the man. Unless it's impossible he will do his best to squeeze you when you want. He is hard-working and dedicated to his craft and his customers. I've been many other places but I continue to come here. I recommend it to everyone... see what real service is supposed to be! Thanks again Tony and crew!

says open at 7:30am doors are still locked and no one is here on a week day. Real "reliable" if you…read morehave work the same day.