On time all the time Excellent service Scott and his crew are so professional 5 Star all the time read more

Fast, reliable service! They got us in and out with smiles on their faces :) Definitely a trustworthy garage....you won't be disappointed :)

Honest people. Good work. They make an effort to make a relationship with tyou. The car was ready when they said it would be.

This garage was just lovely! Every service provider was kind and honest. They also have a website that they link to your text that shows you everything that needs repairs with photos as they're working. It is just wonderful! read more

Very accommodating for scheduling, and honest (which is important for a single female). Would definitely go back!

Amazing customer Service! Excellent staff! We brought my wifes car here after a transmission issue, Scott and his team were a pleasure to work with, extremely thorough, and connected us with a local transmission shop as well as doing a few other repairs and an alignment for us. Would highly recommend them to anyone looking for an honest mechanic in Rochester and will be taking our vehicles here from now on. read more

The shop has been around for a long time and for good reason. They're honest and work on almost every type of car. They do an extremely good job. All the mechanics are ASE certified. They often get the work done for less than I expect. Great place. Great work. I've never had to brink a car back because something wasn't done right. Worth it and that's rare these days. read more

Our kid took their vehicle there and they gave them an outrageous estimate (over 7K including tires) and told them they could possibly die if he kept driving it. Also EVERYTHING wrong had to be a complete replacement. We took the vehicle to our mechanic and the estimate was was under 1K (not counting the tires). Our mechanic had me walk under the car while on the lift showed me exactly what needed repairing. We also were notified by CarFax that Browncroft filed that they worked on the vehicle which is not true. Luckily I was able to gave CarFax remove that entry. Pretty shady dealings. SMH read more

I came to Rochester to visit my kiddo who is in college. Turns out their roommate had been driving on a doughnut (spare tire) because they had a flat over four months ago. Oh my gosh! In true mom style I couldn't have that go on for another minute! I grabbed the keys and I checked Yelp and found browncraft garage. The yelp reviews were stellar and I felt comfortable going there. To be honest I expected to be ripped off a little bit because we all sort of expect that when we go to the garage in another city and especially for me as a woman... That concern is still there. I expected to spend more than $1000 bucks on four new tires - but it was closer to $800 out the door with their best tires, they also checked all the fluid levels change the oil made sure all the lights in the dash turned off and my kiddos were safely back on the road. read more

I sent my feelers into the Yelpsphere asking for auto help and these guys were the first to jump on my ask and good for me they did because the service I received was amazing and didn't hurt the bank in any way, shape or form. Excellent customer service! My car was six months past inspection (yeah, I know), I had a broken side mirror from hitting a fence (I know), and my tires/brakes were not safe for the roads. These guys took care of my car in a few days and for LESS THAN a grand. Plus they were really informative and super nice and in a great locale. I had to drive to Buffalo, and so I really needed a car that could get me there safely and these guys did the trick. They kept me updated and my car hasn't looked nor driven so well in years! And that's saying something because I drive an 06 Chevy Malibu Maxx. read more

Fixed my flat and the trouble with the wheel that made the tire go flat. Kind, professional, great communication throughout the process. Definitely recommend this family owned and local garage. read more

Yea good service car had brake problems rusted cables.fixed working well so far. Thank you Browncroft garage is

This crew does exceptional work at a great price. My father is an auto mechanic and my brother owns a shop but they both live in Buffalo. I am SO happy I have found a local garage that I can trust. They are like family now! Thanks, Browncroft Garage! read more

These guys are GREAT to do business with. They were my third quote for a pricey problem (or so they said) with my 1995 Volvo 850. (Great southern car with moderate mileage. I love it.) They looked at the car, gave me some options and went to work. I was treated with Courtesy, Respect and Promptness during the diagnostic phase. To my good fortune, Edwin found a few minor issues and repaired them. Going the extra mile they test drove my car for 3 days and could NOT make it fail again. My car is repaired for 10% of the major repair quotes! This kind of HONESTY and INTEGRITY should not go unnoticed. Thank you, thank you, thank you! It's running great. read more

Extremely helpful in trying get answers about my oddball hybrid van

While Browncroft Garage has been around for decades, I've recently become a loyal customer. Since a new owner, Scott, took over, they have worked on my 11 yr old GMC truck, 6 yr old Pontiac G8 and 1 yr old Subaru - I was happy with each service, and I can be a car snob. I've been to Browncroft for brakes - including full new lines, purchasing 4 new tires, alignment for my rear wheel drive low profile G8, balancing old tires I brought them - both 18" & 19", and basic LOFR on the new car. Prices are reasonable and they are easy to schedule with. Especially being open on Sundays. All the employees are friendly and helpful - it's a great example of a well run local business. The building is old(er), however, the technology needed to repair today's cars is all on site and up-to-date. FYI, Browncroft was a runner up in this year's City "Best of" for auto repair. I hope they win next year! (In full disclosure I have known Scott & Edwin for years. I am glad to see them helping our city by running a knowledgeable, professional auto repair shop!) read more

Eric and the rest of the crew at Browncroft Garage are a great team. I brought in my old '98 Lexus LS in to get a second look at some brake issues and gave me an estimate at least a couple hundred bucks cheaper (and less dramatic) than Monro Brake and Muffler. Honest and straight forward, these guys won't cheat you and it's even more relaxed atmosphere at the garage. If you want a good second opinion on the dings, pings, and rings, drop by and have Browncroft take a look! read more

Yesterday I locked my keys in the car and I was stranded across the street. Responding to my desperate and clueless girl-with-car-problem pleas, the owner saved me a ton of time and money by walking over to my car and jimmying it open in seconds! True, down to earth, customer service! I could not be more thankful! read more

Eric is a straight up guy, these guys do good work at a reasonable price and get it done when they say they will. Example: I drive a 2008 Prius, it currently has 120,000 miles on it. A couple months ago I was driving to work and a misty vapor started to come out of the AC vents, and then the AC stopped working altogether. I brought it in to Eric and they quickly diagnosed it as a bad evaporator. This is no small job - a $300 part and roughly a whole day of labor. See link below for an idea of what it takes to get to the evaporator in a Prius. The grand total ended up at about $1200, which is a lot - but after doing a little searching on the internet I found other that had paid $2000 and up at dealers and independent shops for the same job. http://priuschat.com/threads/replace-a-c-evaporator.128151/ He also recently replaced the water pump there's a weird noise that I think I'm have his guys try to figure out for me. Honest, reasonable, and competent - the three things you want to find in a garage, Browncroft has 'em. read more

Last month, I went to one of the chain auto service shops for an inspection. I left with an estimate for over $1600 total worth of work. I was given the advice to find a well-respected local garage, and I'm very glad I did. The guys at Browncroft knew I really just wanted to pass inspection and have a safe car to put on the road. I have a limited budget, and they weren't looking to BS me into spending more than I needed to- so I really, really appreciated that. They ended up saving me about $1200!!!! I trust their word, and will go directly there next time I have any issues with my car. Browncroft Garage has earned a customer for as long as I live in the Rochester area. read more

A few weeks ago I started hearing a grinding noise when I turned left. I took my car to Firestone. They initially told me it would be 30-45 mins for them to diagnosis the car. I waited two hours, and they came back with over $2800 worth of work I needed done. Of that amount $1400 was just for labor. So I took my car to Browncroft and after 2 hours of my car being looked at, I received a call. Not only did they tell me most of the things Firestone said my car needed wasn't a emergency, but it would only cost me a little under $1000 to fix every that was a emergency. So far so great. I plan on going to them for repair which would also only take a few hours which can be done while I'm at work so I dont have to sit around or be without a car.! Amazing job guys! read more

I was on the fence about purchasing snow tires. Scott Posadny, owner of Browncroft Garage, took the time to explain the benefits of snow tires. Not only did he educate me about the benefits, he explained how tires vary by cost. Browncroft Garage is clean with professional signage. The bathroom is even super clean! I have been zooming around all winter with no worries thanks to Mr. Posadny and his team. If you are looking for a 5 star experience, Browncroft Garage is where you want to go for all your car care needs! read more

The crew working here is AMAZING! Very knowledgeable, honest and fairly priced. They did a great job fixing my car after both Kia and numerous other shops were unable to identify the issue. THANK YOU! read more

The guys here did everything they could to keep me in the loop at every step. They were kind and helpful in explaining everything that was going on, and appreciated that I understood a little bit about my car. I brought my car in for a diagnostic and they made quick work of figuring out what was going on, provided me with the solution, and tested extensively to make sure my problem wouldn't appear again in the foreseeable future. I appreciate all your work guys! read more

I've been going to Browncroft Garage for over twenty years, and not once have I had a bad experience. Eric and the rest of the guys are super knowledgable, honest as it is possible to be, fast, experienced, easy-going, good -- I don't know where to stop. They have five star reviews all over the place, and I believe they were once voted the #1 garage in the city by readers of City Magazine. It's for a reason: this is the best Rochester auto repair shop in all of Monroe County, period. If you've got some car issue, or even just want a second opinion, don't even waste time thinking about it -- head on over, you've never regret it. As far as five star reviews go, Eric Koesterich and Browncroft Garage deserve a six. read more

If you're looking for a garage you can trust with great prices Browncroft Garage is the one. Scott and his team have never let me down.

Excellent costumer service, which is hard to find when getting your car repaired. They are honest and more than fair. You can tell they value their costumers and care about doing good work. If you want your vehicle repaired without being swindled this is the best place to go. I recently went there for a new starter and was very pleased with how much it cost and the quality of their work. I would have easily spent double that at the dealership or a different garage. I highly recommend Browncroft! read more

I was really happy with my experience at brown croft. The staff was very pleasant and Dan was great to work with! They are an honest company and they are nothing like the crooked mechanics around Rochester. I highly recommend them and their services. read more

Eric is an honest and knowledgeable mechanic who charges fair rates and gets the job done quickly. I came here after my dealership (Vision) told me I needed $1400 worth of work done on my truck. I showed Eric their estimate and he gladly took a look. He explained what was actually wrong and only about half the work the dealer wanted to do needed to be done, and he'd do it for a much lower price. An honest mechanic is worth a lot and I cannot recommend Browncroft enough. read more

What a fantastic auto repair place! I drove from Boston to Rochester and some heat shielding fell off the underside of my car and some other stuff was hanging down. The guys at the garage were able to fit me into their schedule right away. They were extremely friendly, put the car right up on the lift, inspected everything, fastened down what needed fastening, and even checked my tires. They didn't even charge me anything. They answered all my questions clearly, patiently, and with a smile. I will definitely be back in the future for any further auto care. Thanks so much, guys! read more

I needed to have my wheel bearing replaced on my 2007 Ford Fusion. I was unsure where to take it so I asked friends. they directed my to the Browncroft Garage. Boy was I pleasantly surprised!!! Not only were they the lowest price, but the customer service was superb. I dropped by the day before to make sure it was indeed a bad wheel bearing. They test drive the car then they put it up on the lift and listened with a stethoscope held to each wheel to clearly determine what was the cause of the noise. Scott the new owner explained the choices of an economy bearing and a higher end bearing to me in great detail. The garage was very clean and the service was done quickly. I have indeed found my favorite garage. read more

I had an electrical problem with an old Volvo. It had been in three different shops and I had spent quite a bit of money trying to get it fixed. After describing the problem to Eric over the phone, he said he knew what the problem was. I was skeptical but took it in. He fixed it quickly, inexpensively, and it stayed fixed. He is honest and fair. His Sunday hours are a plus too. read more

These guys are great. I stopped at big box store for the convenience of evening hours and they said I needed far more work than I had thought but there was no way I was giving that much business to the big box. I searched the internet for good reviews and weekend hours. I landed on The Browncroft Garage. They are amazing. They could find no reason to do all of the work that had been recommended and called to let me know that my bill would be much lower than expected. This is what auto repair should be. They are honest, trustworthy and friendly. I highly recommend!!! read more

I took my car in June for an oil change and inspection and although I did not have an appointment, they were able to take my car in. The price to have both items was very reasonable. Since I didn't have an appointment, the guys there made me aware that my car may not be looked at until much later in the day, but they will call me and let me know so that I can have my car back for the next day. My car did get both items done and was able to pick it up after they had closed a half hour prior. I had to take my car back again a few days later as I had noticed some white smoking coming out of the tail pipe. The staff took a look at it again and inspected everything to make sure nothing was leaking to cause this, and I was not charged. I didn't feel I was taken advantage of being a woman in a car repair shop, they were honest and upfront about my car and answered any question I had. Definitely will be my place to go when I need my car fixed, I'm done with the big shops! read more

Giving a great review for Browncroft Garage as they helped my family with our broken down car on our way for a family vacation in Canada (we're from Jersey and had to google a local garage). Were VERY nice and helpful AND reasonably priced. They stayed 2 hours passed their normal closing time on a SUNDAY to help us out. Couldn't be more thankful for Browncroft Garage saving our family vacation!! read more

After finding a nail in my tire, I did a search for tire place. I was a little bit worried that since it was Sunday, not many places would be open. I found this place and went to it. I had to wait since they were busy working on someone else's car. But within an hour, it was fixed for under $20 and I was on my way home. They even had free snacks and coffee. Great guys. read more

A great and honest mechanic is hard to come by and Eric is awesome! We live just down the road and haven't had too much car trouble so we haven't needed a mechanic. When the time came for a quick fix and needing to call someone I looked up local places. I've been ripped off by places like Monroe and Midas way too many times. I saw one review from 2009 on here and I gave this place a shot. I called, Eric got our car right in and we were done 20 minutes later! I was impressed. Then not a month later I had another incident running over a screw and called Eric and he got us in within the hour and we were again out in 20 minutes!! Honesty is everything and I am sooo excited and happy that we have found this guy. We don't always need a mechanic but when we do, we are going to see Eric. read more

I was very impressed with Browncoft Garage. A national chain told me I needed over $3300 of repair to pass NYSI, Scott at Browncroft told me the truth, I needed a $85 repair. He is very honest, and will do the job needed to fix the car, not the job to make him the most money!! I have been a customer of Eric, the previous owner, for over 20 years, and have always been extremely satisfied and i am so happy Scott is following in his footsteps. This is the place to go to get great work, at a very reasonable price and most important HONESTY!! Keep up the great work, A.B read more

The new owner of Browncroft Garage, Scott Posadny, will continue the tradition of honest, accurate, and professional repair of automobiles. It's nice to know someone I'll be a longtime customer. read more