Friendly owner and staff. Professional Service and Installation. We go to Glass Doctor for glass…read moretops for all our wood furniture. It provides excellent protection for fine furniture. We also have some very large mirrors and they fit and install them perfectly.

Going to the Glass Doctor was the best decision I have ever made when in need of glass repair i…read morefound the folks at the Glass Doctor to all be very friendly and the work is the best I have ever seen I needed my driver's side window put up untill the part came and that they did for me at no extra cost you don't find people like that today I would love to recommend the Glass Doctor for all your Glass needs they are the best Thank You John McIntyre Jr

Donna was very helpful. My neighbors say thay fix it. Other companies only replace and the fees are…read morehigher.

From the owner: -Windshield Repair & Replacement (Auto Insurance Accepted)…read more-Commercial and Residential Door Repairs -Showers -Screen Repair and Replacement -Auto, Home, and Commercial Glass Replacement -Commercial and Residential Windows -Commercial Aluminum Doors

I worked with Gerber after someone hit my car a few months ago. What was a very hectic and…read morestressful time for us as a family, turned into a really pleasant experience once Gerber got involved. There were some issues with my car being delivered by the tow company and after expressing my frustrations the manager called me directly to clarify everything and give me peace of mind. I also experienced really prompt phone calls once the appraiser started taking my car apart so I could get things going with the insurance right away (they knew I was in a time crunch, and would have a baby only a few weeks theaccident!). My car ended up being a total loss, so while they couldn't repair it they did provide me great service throughout the process!

I had a great experience here when I needed a repair on my bumper after I accidentally backed into…read morea large rock . Not only did they schedule my appointment quickly, but the quote was on par (actually a little bit lower) with another quote I received. Jeff was very helpful in explaining what would be done, and the written quote was thorough. Jeff was extra helpful when I asked if I could also have him quote out another part of the car that had some scratches and he took care of it that very same day. I would definitely recommend Gerber for someone in need of collision repair.

I see others have had poor experiences with Safelite Auto Glass, but I can tell you that my…read moreexperience with them was excellent. They were diligent with their follow up prior to the installation of my windshield and have followed up to make sure that I'm satisfied with their service as well. The people working at the location off Jefferson Rd were polite, efficient and informative from the time I got there to the time I left. If you've had a bad experience with them, consider that it's not easy running any business these days. Be patient with people.

On 3rd rescheduling and they just called with more BS excuses wanting to reschedule again. First…read more Rescheduling, the excuse was, they needed 2 techs and one wasn't available. The 2nd rescheduling was the tech that they assigned to the job is suspended. And the 3rd rescheduling the tech is on his way to the job and gets pulled over and the vans no longer allowed to be driven on the road. What kind of ass backwards company are you Safelite? Holy crap! What a joke. EVERY RESCHEDULING LOST ME MONEY! Not even worth it. Go with anybody, any other company other than these clowns.

still a customer for life! I went back to Ray Sands for…read moreanother windshield issue. They got it done faster than they promised. They worked things out well with the insurance company; they scheduled me quickly The people are still great and I'm still a customer for life.

Brought my car to Safe!ite to fix a missing chunk of windshield. It cracked. Then they backed my…read morecar out with the back door open. More damage. after getting the door fixed, I went to Ray Sands for the windshield. A while later the glass broke in the damaged door. Back to Ray Sands to replace it. EXCELLENT service. GREAT price. Highly recommend them. They take good care of your car!!!

After recently buying a new vehicle that was low to the ground and in need of the XPEL protective…read morefilm product for its hood, bumpers, and rocker panels, my wife and I made the long journey to Rochester to have this completed with Rochester Car Care. The number of locations in upstate NY that offer this unique product are limited and given that we have family in the area, we chose this business. We are very glad we did! From our initial quote request, Colin was friendly and helpful, sending us clear pricing on different packages and offering solutions that would meet our needs. When we asked if we could arrive slightly later in the morning than originally scheduled due to our long trip, Colin and team were more than accommodating. Our vehicle was kept inside safe and warm while the film was applied in what appeared to be a spotless and extremely professional environment. When completed, the team at RCC reviewed all applications of the product with me as well as gave me advice on how to maintain or place a future warranty claim. They were very appreciative of our business and sent us on our way. On our trip home, one last personal and appreciated touch; a hand written thank you note tucked neatly into the cup holder. Overall for any of the services you'd be considering at this business, I found the team and Colin to be personable, professional, and extremely communicative. A+.

From the owner: Rochester Car Care has been committed to installing the highest quality Paint Protection Film…read more(PPF), Ceramic Coating & Window Tint packages while exceeding both customer expectations & industry standards. Every vehicle is enhanced in our state-of-the-art facility by our authorized & certified technicians. Stop by for a shop tour or call us today to find out how we can help you WIN your vehicle ownership!

Fast windshield replacement but poor customer service communication. (My experience is probably not…read moretypical though) Please note- if you have atypical windshield blades do not opt for replacement because they will not carry it! This is where most of my problem started! I drive a current model Honda Civic- when I setup the appt for windshield replacement they apparently were not aware of what blades this car has (which I later found out really don't need replacing as often as typical blades..and are $$$$$). The replacement blades were not the same, which blows my mind because this Honda model has been around at least 6 years now. I didn't notice the blades until the day after (on a Sat.). Wrote a message online to customer service. By 10 am MOnday no calls so I decide to call the toll-free#- the rep was ice-cold- probably because I was upset when calling. (I should add that I got worried the tech stole my original wiper arms and gave me something cheap- they only replace blades tho.) The local manager called me not long after and was friendly and worked with me to solve the problem. Apparently, there are a small # of cars w/ special blades and I won the lottery on that one! I had to go to a Honda dealership and have the manager talk to the parts dept. Safelite ate the cost of ordering new ones for me. After 2 weeks of waiting - no calls about the blades. I call the manager again and he first says he "thought" he called me. Then says there was no name on the delivery so they were not sure who it went to. I accomodated the appt on my day off so they did not have to drive 30 mins to my work and it was between 8am-12p time frame. He was very courteous like our first call. At 9am the tech calls to say he will be there 12-12:30. After hanging up I decided this just would not work for me- especially since it is my 2nd appt and I accomodated them to a closer location AND this is my day off. I got the manager and he says the tech will be calling me back. An hour goes by- I call the tech and get voice mail but with someone else's name on it- so I call the manager again and he says "he didn't call you?" A few mins later the tech calls again to say he is on his way in a few mins. They were all very friendly and courteous so it's difficult to give low points. The tech was very understanding of the situation and did a great job (I also asked him to re-center the remote starter above the rearview mirror because the last tech placed it off-center.) Again- this was probably a mostly isolated problem and most people would not have this issue. I recommend the service but you should look into the blade replacement offer if you are worried- if you are someone who buys blades on the cheap at Walmart or the like- you likely won't have any issues.

Safelite was able to get me in within 24 hours, I went to the site and waited until the windshield…read morereplacement was finished. Every employee was very kind and welcoming, and checked on everyone in the waiting area individually throughout the wait. They have massage chairs, water, and coffee in the waiting room. The replacement was done well and within an hour. Would highly recommend.

Sampson Glass is an amazing resource in Geneva! The staff treat customers with care and…read moreconsideration to an exceptional degree. They repaired and toddler-fied a screen door. When we struggled to install it after repair, they took time to help us. Such a relief to know that they go the extra mile to help.

I needed a matter of my personal safery addressed immediately. Ron arrived hours later and…read morerepaired my burglarized home wib windiw. He was prompt, (he came that day), professional, speedy, courteous, friendly and reasonablt priced. Thank you Sampson Glass. I highly recommend this excellent business!!

All the personnel made my 'wish this hadn't happened' experience easy and more pleasant for me…read more The finished product from my dented door was terrific! Unfortunately I have had to use Saxby's for collision problems in the past. I love their service, quality and value! Highly recommend.

Saxbys did a fantastic job on my collision damage and kept me updated throughout the process…read more Their staff is top notch and easy to work with. I've used them for car maintenance and repairs as well and their mechanics are excellent. I refer them often.