I received a broken part. I had an alternator replaced and the replaced one didn't even make it 90…read moremiles. I had to get towed back to my apartment and get the part replaced the next day. The second shop also took far less time

The Krossber Brothers were great to us throughout the years we lived in Canandaigua. Quality…read moreworkmanship at reasonable prices. One of their projects for us was a total paint job on our '84 LaBaron Convertible. Came out spectacular.

Amy was great to work with made sure everything went smoot with picking up and dropping off the…read morerental car I was using. They did a great job fixing my truck!

I brought my jeep there for repair. With their cost I decided to take it someplace else. They took…read moresome parts off of it (according to the new garage 2hours of work) and storage. $1025. Then they had the audacity to write my exes name on the receipt knowing full well he was my ex and abused me. Terrible customer service and cost. Zero stars.

I highly recommend Gerber Collision & Glass in Canandaigua for collision work. The estimator for my…read morejob was Hannah, and she kept me informed and up to date at every step in the process. She answered all my questions and was an advocate for all the work my car needed. I am truly thankful for her assistance and professionalism.

Somebody had accidentally clipped our car trying to get out of a rut. The rear bumper was dented,…read moreand one of our tail lights was shattered. A friend of ours had recommended Gerber, so we decided to give the place a try. At first glance they seemed friendly and efficient. We had an appointment, so even though they seemed busy, we didn't have to wait long to talk to someone. The gentleman who inspected our car was very thorough. Fortunately it was 100% covered by insurance, so we did not have to deal with the bill. We had to wait about 2 months to get it fixed because they were booked up, but it sounded like that was the norm everywhere. Fast forward 2 months - we dropped it off on Tuesday, and it was done by the end of the 3 day period they had originally figured it would take. Everything looked great, and they had even detailed the inside of the car, too! They kept us informed the whole time via email and phone so we knew that things were running on time. Pick up was quick and easy. I will upload photos so you can see the work that was done. We are definitely pleased with the service, and I would 100% recommend!

Insurance comes and takes a look at the car, that's squared away, they tell us it should be ready…read morein 8 days, we wait the 8 days and hear nothing, call them up "there was additional damage, so insurance has to come look at it again" and they weren't going to tell us anything about this, we had to call and ask, so now were waiting for who knows how long cause they can't give us any sort of time frame. Kind of unprofessional in my opinion

I was driving on I 90 when a part fell off my jeep and started dragging beneath it. I pulled into…read moreWaterloo and called this auto repair place and Lamar came out within 10 minutes. He assured me that the part was nonessential, popped it off my jeep, and sent me on my way. He even suggested that I put a garbage bag on the part so it would not get grease all over the inside of my vehicle. He did not want to take payment but I insisted. I 1000% recommend this business!

I had a very good experience with Tony & his employees. I recommend Becker Motors & will return.read more

Upon washing my Civic 2024, I discovered several dents just above the driver's door(!) Before…read morevisiting the "doctor", I was unaware of the more recent innovations of dent removal. Assuming that traditional body work was required, I went to a reputable body work shop and subsequently was sent an estimate. Yelp steered me in a better direction. The doctor's procedures were more straightforward, didn't require repainting and his estimate was less than half of the body shop's and cut the time to part of a day instead of 2 days. The job was done promptly and properly - you'd be hard pressed to located where the dents were. There's another reason you should visit the doctor - these guys are easily some of most nicest (for lack of better words) you'll meet - they will treat you well.

Took several pics for Scott and sent to his Cell…read more He then called me and we discussed all the dents in detail as far as lengths and locations twice. Scot verbally quoted $400.00 Scott also confirmed the $400.00 price via text. I drove out to the business and the moment I got there Scott's memory began to rapidly decay. "I didn't give you a price did I ? " ( No Scott I randomly wanted to WASTE my time and drive 30 miles out of the way ). I quickly confirmed the stated price ( it was clear Scott wanted to renege me on the price ). Interesting how Scott wasn't willing to give a cash discount but was willing g to not charge tax so he will gladly have the customer only get a measly 8% discount while he will take a 35% freebie from taxes. I offered to split it but Scott was greedy and repeated he will "let" me pay $400.00 cash ( Thank you Scott mighty kind of you ) While on phone we both discussed the approx length of the crease I stated "approx 10" Scott repeated what I said So Scott starts pounding on door then suddenly "needs more" money Scot stated a body shop "will charge $3,000.00" to repair the door - actually Scott the price is $1,400.00 plus tax So basically Scott is fine to 1.) not pay his taxes 2.) not provide a discount while he's getting a cash ( no tax is NOT a discount - it's being GREEDY 3.) allow me to drive 30 miles 4.) not keep his word 5.) state a ridiculous repair "at a body shop" 6.) increase his price 200% 7.) have a failing memory about price and the phone convo Anyone that is a moving target such as Scott is not anyone I'd recommend - NEVER. Scott is very Smart guy that likes to play Dumb when it works in his favor - those are what you call a sham artist. Scott do you suddenly charge by the inch - Ha Well 10"/12" = is 13% larger of 1 of 3 dents Better to have not be greedy since I went out of my way as well Even tho I had it in a written text Can't he trusted

Very happy with the work performed by the team here. They worked directly with the insurance…read morecompany so I did not even have to do a thing. Repair work was professionally done. My car has a factory white peel coat paint that they were able to match with out flaw. Can't ever tell that my car was ever rear ended. Great work and highly recommend.