I found the staff unfriendly and their estimate was much higher than other places. Perhaps the…read moreestimate was higher because it was going to be a direct pay and not through insurance. Be careful, always get at least 2 estimates!

My husband really enjoys working with cars, but he is not a mechanic or detailer, so there are some…read morethings he can't do himself. Recently he hit a raccoon or larger rodent on a night drive and it damaged the front bumper of his supercharged G8. A friend at work recommended this shop in victor to have the work done. They got him scheduled very quickly, and completed the work even faster than expected. The white paint match was great, and the finish was good. The crew even took care of a quick mechanical repair that was unplanned, and did so at no cost even though they could have rightly charged 30 minutes of labor. We'll definitely go back!

Staff is very friendly and easy to talk to, our part came in good condition and on time. They made…read morethe process easy an was really helpful in finding all parts I needed

We are new to the area. I have a Jeep Cherokee that needed service. Dave got right back to me and…read morewithin a day called and let me know what needed to be fixed. Dave was great in that he was completely transparent if we had further questions or wanted to come in and he could give us a better understanding of what needed fixing. We felt the price while not a small fix was very appropriate for the work that was done. We will be using First Choice Auto for any further mechanical needs!! Thanks Dave!

We had an accident and our vehicle needed to be repaired. They were able to get us in when no other…read moregarage could. The staff was kind and helpful. They did a great job with the repairs from the accident and worked well with our insurance company. They repaired everything from that accident and made our vehicle look like it did before. We also had some other minor damage that they asked if we wanted fixed and took care of it for us. Outside of the damage from the accident. They did a great job on that as well. We paid for the other repairs out of pocket and it was more than fair. They took great care with their work and did such a great job. We would definitely recommend this company.

Great to work with. Reasonable and always helps work with insurance companies. Sometimes it takes…read morethem awhile to get to a job - because they are very busy because they are trusted by so many people! They're always up front about time schedules and mostly can stick to it. II wouldn't go anywhere else.

I wanted several small dents removed from my 2024 Civic. I…read morebelieve that the shop was taking advantage of my lack of knowledge of body work. I'm guessing that they were providing an estimate for something that could have been remedied using a simpler method. Their estimate was a 2 day procedure of typical body work and repainting, whereas other shops are using a dent removal procedure for half the price. In other words, I can't believe that they are not aware of what is becoming a common method to solve the problem.

Excellent work , in timely fashion. Great people to work with. Added nice touch they detail the…read moreinterior, and the outside of the car. It looks like new when I picked it up.

If I could give zero stars I would. I took my car here after I put a tiny dent the size of a half…read moredollar in my rear bumper. Should have been an easy fix new bumper paint and assemble. They took 7 days to figure out how to complete this monumental task. They purchased a cheap Chinese made bumper and were shocked it did not fit after beating and banging the bumper into place it still did not fit. The paint is some of the worst paint I've ever seen and I've seen quite a few DIY spray can jobs that blow this painter out of the water. I had to call these people just to get a progress update they refuse to call anyone. After asking about the progress they magically got it done in one day. I go to pick up my car this is the nicest car I've owned and it's my pride and joy and they butchered it the bumper is hanging off the car the paint doesn't match scratches everywhere missing hardware. I get in my car and it reaks of vomit everything is covered is a slimy slippery film even the pedals and steering wheel I love slippy pedals very safe. Their detailers if you want to call them that have zero clue what they're doing neither does the painter or the assembly people. You would think this came out of a high school body shop class with how crappy the quality coming out of this shop is. They disconnected my dash cameras there a lot more miles on my car than when I dropped it off. Why is the passenger seat moved from its normal position just to pull it into the shop you usually at least I do drive from the drivers seat. Nice to know my car was used as a joy ride for a week. The alignment is off the breaks are soft. It's pretty obvious someone was driving my car pretty hard and put the wrong fuel back into it to hide their tracks they put regular into a car tuned for 93. If you're looking for a shop because Geico referred them like I was please for the love of God go anywhere else it's going to cost me thousands to fix the damage they've done to my car.

I searched tires on the website, found the size needed and set an appointment for Sunday morning…read more got there right at 9am and was told they did not have them they only had 1...acted as if maybe his computer was wring and never going in to the shop, informed us they won't be there until Wednesday! we called the Geneva location and spoke with the asst manager who said they have acc to the hub and could get tires in today and would call us back about 11:30. well, the call never came, called them back at 1:30 to get some rude kid on the phije who didn't want to be bothered helping "we can't track the driver" he said; as if I'm some kind of idiot. finally the asst manager calls back, it's now almost 3pm only to say they won't be there until tomorrow. sooooo we wasted the entire day thanks so much! I would never do business with them or recommend them if you are one who cares for good service. the pricing was also not all that competitive

I would give Mavis Discount Tire zero stars if that were an option…read more In late June, I purchased four new tires, an alignment, brakes, and rotors from this location. Less than 17,000 miles later, my front tires had cords showing on the inside, and the rear tires were nearly bald. These tires were rated for 40,000-50,000 miles and were completely destroyed in under half that time. This was caused by a bad alignment done by Mavis. Their own employees acknowledged the uneven wear and confirmed the alignment was clearly off. I was also told by both a front desk employee and a mechanic that I was "sold a sh*t tire that doesn't belong on a full-size truck," which is unbelievable to hear after paying for new tires from a professional shop. Despite acknowledging the issue, they refused to take responsibility without the store manager's approval. The store manager, Ryan, told me he would contact corporate and promised an update by the end of the week. He never called. I had to repeatedly follow up, only to be told there was "no answer yet." Before any resolution was reached, one of the failing front tires blew out while I was driving to work, leaving me stranded on the side of the road with no drivable vehicle and no way to earn income. As a result of the unsafe condition of these tires, my truck later slid off the road and ended up in a ditch, where I was stuck for over six hours and missed an entire day of work. At that point, this situation had gone far beyond inconvenience and became a serious safety issue. After all of this, corporate's solution was to offer 25% off another set of tires, meaning I'm expected to pay again after only getting about 43% of the tire life I paid for, and I would still have to pay for another alignment--despite them acknowledging the original alignment was bad. To make matters worse, Mavis tried to blame the failure on "lack of tire rotation" and claimed vehicles should be realigned every 3-6 months, which is completely unrealistic and clearly an excuse to avoid accountability. No missed rotation causes cords to show or tires to fail this catastrophically in under 17,000 miles. I gave this shop every opportunity to do the right thing. Instead, I was ignored, misled, and left with hundreds of dollars in losses and a vehicle I no longer felt safe driving. If you value your safety, your money, or a shop that stands behind its work, do not go to Mavis Discount Tire in Newark.

Go here, good, honest mechanics…read more We had a busted window in the middle of nowhere (upstate ny). Huge rain clouds 5 minutes away. They were closing. The mechanic took us in, spent an hour fixing the car and then refused to take payment. Just on integrity alone, call these dudes.

Never seen a more organized and clean garage. These guys are very efficient. Car went into the…read moreshop bang on time and was ready within the time advised. There's a park nearby so you can get some exercise in too! There is a wait time for appointments but that just tells me they're busy because they're really good.

I been using Bauers for years. I highly recommend you to use them. They are fair and honest. They…read moreare hard working crew. They are awesome.