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    Rich's Body Shop

    5.0 (2 reviews)

    Services - Rich's Body Shop

    Bumper repair

    Auto frame testing

    Auto steering and suspension repair

    1 More Service

    Rear-end damage

    Rich's Body Shop Photos

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    15 years ago

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    11 years ago

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    Maguire Chevrolet of Trumansburg - The most amazing trucks here !

    Maguire Chevrolet of Trumansburg

    (4 reviews)

    No call back, lied about parts being ordered, unprofessional . Dylan avoided an issue that…read moreChevrolet has deemed dealerships responsible for.

    I don't know about the sales side, but the service side is pretty bad, save for Steve. They…read morepromised a loaner car, then said they couldn't get any every morning that i called, but also said they hadn't looked at my car yet other than to say it wasn't drivable until they had time to figure out what was wrong with it. Every. Day. They said they'd call back the first day, then never did and i was left stranded at work when i expected them to bring the car or a loaner back to me as promised, or even a phone call saying no it wasn't possible. My car was there for 115 days and i ended up being switched out of several loaners each week with calls saying they needed it right away at my inconvenience. Christina was really rude and condescending at every interaction, stopping me mid sentence to ask how old i was, like i was too young to be taken seriously when discussing my warranty. She then uses a cocked head, puppy dog look to get empathy instead of frustration, and discourages you from talking. Steve on the other hand called me back after i was done to clean my car and follow up and was genuinely nice. I wish i dealt with him the whole time. They are very understaffed which is half the problem that 80% of the service staff quit this spring, so it's another reason you should go elsewhere and be serviced faster. Update: when my car was finally released to me and i was driving it three hours home, it started making a loud rattling noise. Turns out, there were only two lugnuts holding my tire on. They either forgot to put the rest on, or overtightened and broke them off. But they could have killed me on the highway.

    Rich's Body Shop - bodyshops - Updated May 2026

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