Amazing service all around~! I can't say enough for this company, out of alll the new…read morecontractors/services we had to hire with moving, this company (especially Matt and Scott) have been the coolest, most laid back but also efficient and attentive to detail- super responsive and understanding with requests and questions. Ami helped to coordinate installs was a total Angel because our schedule is Hectic and our project of sorting out multiple old systems, broken sensors and contacts, and a mess left by the old company (nothing was labeled or organized) required multiple visits and at odd times- I really appreciate that the installers were committed to doing everything right even though it took more equipment and time than we originally anticipated. Also love the head engineers that are familiar with lots of systems to help with random WiFi/network errors. The systems themselves are sleek and easy to use with the app. The sensors can be delayed or disabled for certain purposes. I also accidentally set off the alarm silently, they called me and the cops, and were able to call off the cops easily once confirming it was me. Lots of nice safety features to this alarm which Scott tested to make sure they worked as needed :) We compared to another well know local company that seemed a bit outdated (no app access/control) and a giant national company (expensive setup, less local, not as individualized attention). Ultimately chose safe and sound for the excellent customer service and highly recommend!

We had a power outage and our cameras have stopped recording. I have been trying to coordinate a…read moreservice call with them through their extended warranty and have had no luck for 10 days now. I had a phone call with one tech who logged on to my computer remotely, then figured out that they could not fix the problem. Now I am waiting for a physical person to show up, after being promised that, and they have not scheduled anyone and I have not gotten any response to my email. We spoke on Thursday, they said "We will try and have someone out tomorrow". It's now Wednesday and radio silence.

I'm sorry for responding so late. Here's a good spot for lunch and great wine tasting with mom…read more The Oak Farm Vineyard.

Service is worthless. Try another alarm company. ADT has totally changed from what it use to be and…read moreisn't worth subscribing to. lf you're in the Bay Area, try Bay Alarm. They have a long standing positive reputation. I am very satisfied with them and have been using them for 3 years after dropping ADT.

Another good experience with First Tech Networks and John Jiang…read more He installed a Doorbird entry system for us a few years ago and it was malfunctioning. John responded to my emails on a Sunday evening and he even power-cycled the system for us, which temporarily restored functionality. John contacted Doorbird on our behalf; happily, Doorbird were able to make a remote fix for us.

Since December of 2016, I have been a loyal customer of John's for a reason - his products and…read moreservices have never disappointed me. Initially, when I was in search of a top-notch security camera system, I explored the options of buying and setting up one by myself. Residing in a three-story building, I understood the importance of having a reliable security system in place.

Eyal and Ernesto are honest, reliable, and caring professionals who made sure our security needs…read morewere met to the utmost quality. We inherited a complex system, but Eyal made sure that we could work with the system instead of replacing the entire thing (like most national companies had suggested). He took matters into his own hands to resolve issues that stemmed in the process of making the system our own and treated our case with attention and urgency. Ernesto was also a phenomenal tech and took detailed steps to ensure that our security system was up and running smoothly. At a time when many companies cut corners and try to upsell customers, Eyal is a breath of fresh air. We would heartily suggest working with Protection Now to everyone!

Eyal with Protection Now did an outstanding job installing a camera security system at my parents'…read morehouse. After my father passed away, my mom, my brother, and his family were the only ones remaining in the home, so getting the security system installed gave us much-needed peace of mind. Eyal was patient, understanding, and sensitive during a very emotional time for our family. He was professional, respectful, and made sure everything was done right. I highly recommend Eyal and Protection Now.

I recently had my Cameras NVR PoE system installed by Enrique, Ricardo and one of their team…read moremembers. I also had 4 ethernet data lines installled. Their work was swift, professional and neat. They provided family friendly quotes for the bid. I went with them over a big company, cause they were brothers, wanted to give a family a chance over a corporation. I will do work with them in the future and recommend to others. Blessings to your business and familes.

They were highly organized. Everything went smoothly and according to the plan. The quality of…read moretheir work justifies the price. On top of that they were kind and a pleasure to work with.

I wanted this company to check out the HD on my relatively new NVR for my CCTV system. This…read morecompany did not install the system. This company said they would sell me a new system to replace system I had. On the suggestion from my wife, I called a computer repair company in Walnut Creek who sent a technician to my house to simply replace the non-functioning HD with a larger, industrial quality CCTV HD. It so happened the technician knew exactly the problem I had and ordered the correct HD. The new HD did not even to be formatted!! Cost for the new CCTV HD was $150.00!!! I don't enjoy being "played" by merchants such as these people from this company!!l Response/reply: I spoke to a "receptionist." She put me on hold for a few minutes; when she returned to the call, she told me the "manager" told her to tell me the company doesn't service systems they did not install. Plus they are not familiar the brand of CCTV. At no time was I given the option or ever asked if I wanted a technician to go to my house to check out my system. The original installer wanted to sell me a new system as well!! The original installer said my CCTV system should be replaced if it stops working because the NVR is not serviceable. My system was warranted for 3 years; the HD in the NVR failed 2 months after the warranty expired. Response: I am simply writing (recording) what I was told by the receptionist. I told her my CCTV was giving me an error message "not recording." I asked her "...do you service CCTVs?" She said the manager said they don't service my brand of CCTV. She said the manager said,, "he is not familiar with your CCTV." ***I found the NVR brand and cameras on AM.Z.N. I simply said "OK!"

Done Right Security quickly responded, and we were able to have a same-day walkthrough. During…read morethat visit, other important issues were uncovered. Justin was dispatched to complete the repairs, and he's been great at problem-solving. We will continue to work with Done Right Security. Especially after they showed us how a previous vendor had skipped some important safety issues. I definitely feel that our building is in a better shape than before.

THERE'S NO PLACE LIKE HOME…read more Everything you hold dear- your children, your pets, your precious memories live there. Phillip Haverland at Phaverland@adt.Com understands this. He LISTENED to me. Then he gave me the benefit of his expertise in security systems and he gave me something even more valuable- his time. He said what he was going to do and he did what he said. And all at a price I could afford. How much is it worth to YOU to have peace of mind? Thanks, Phil. P.S. ADT, you're lucky to have him. Ellen R.

After a break in around holiday time, our family has decided to put up cameras to prevent any…read moreincident for this upcoming holiday. We requested quote from several different companies, after comparing the price and cameras, and asking Kyle to come to our house for installing suggestions, we are very happy that we chose Kyle for the camera systems. The price is per camera including everything that is needed, so no additional cost or anything, it's flat on the surface. The staff who came to install the cameras are very efficient and knowledgeable. They came here around 2PM and finished everything around 7PM. Comparing to other companies mentioned that the project takes 2-3 days, Kyle has the best efficient workers. So far everything looks great; the app is easy to use, clear image, and everything is awesome. Thanks to Kyle, recommend this awesome team here for security cameras.

Elan and Stephen did a great job. Elan was very quick to respond, easy to book out a week in…read moreadvance and then did quality work onsite. They both arrived promptly, were very thorough in setting up protective covers on my flooring and furniture and very kind as well. I'm very happy with the results and will hire them again. Before and after of our lights they installed.

Just had cameras and motion lights installed and my husband and I were expecting and all day…read moreinstall but it took only 3hours for installation.we like the professionalism from the solar tech Elan did a fantastic Job and he went up and above the call of duty.We invite all who want great camera install to give the company Sunshine Bros a chance to install your cameras and solar panels.

Kurtis's team set our house up with a wired and wireless network and security cameras. He also…read moremounted our TV on the wall and hid all cables to make it fit well in our living room. Aside from being very knowledgeable about his domain, Kurtis and his team are also able to think creatively about different solutions. The pathway they created for all the wiring took them a great deal of effort, but it's almost invisible, both inside and outside the house. Their team worked tirelessly to make sure everything was installed well while maintaining the esthetic of our house. Asking for small adjustments, like lowering the TV after the first installment or removing older cameras, was never an issue. It was an absolute pleasure to work with Kurtis, and I'd be more than happy to approach him again for future projects.

We had our house-wide theater system upgrade and wifi mesh installation done by Kurtis and his very…read moreprofessional team 18 months ago. I just ran into him and seeing him reminded me that I meant to write a review after I decided whether their work was worth the money. Ours was probably a small-to-mid-size job for him, but it felt big to us, and Kurtis and team were sensitive to our concerns, as well as very efficient at getting the job done. We have been extremely happy with our new TVs with upgraded sound, our extended wifi, and mind-blowing theater system in our "man cave". I 100% recommend Kurtis Company.

Guys came out same day and fixed broken sprinkler for reasonable price…read more Much appreciated and thank you.

BEWARD of this company. Edwin took our money and abandoned the job to install sprinkler systems in…read more2 board and care homes. He claims to have left the country. He left the ceilings open, didn't pay city permit fees after we paid him to pay the fees, and we are left with trying to find another company to assess what he's done, and do the job he didn't do. He's not responsive, he is not honest and he shouldn't have a business license to operate.