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    The service tech Koby was great. On time, polite, engaging and knowledgeable. Quickly addressed everything that needed attention.

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    Page 1 of 3

    Ask the Community - First Alarm

    Review Highlights - First Alarm

    “My first surprise came when Marie, co-owner and founder of the business, came herself to give me an estimate.”

    Mentioned in 5 reviews

    Read more highlights

    Protection Now

    Protection Now

    (81 reviews)

    Oakland Hills

    Sometimes I refer to Yelp reviews to narrow down my decision in choosing a service provider. I was…read moreshopping for either DIY or professional install of security cameras -- for no particular reason at this time. And I only planned to have cameras installed after some work that was scheduled to be done on my new house. I reached out to Eyal of Protection Now via Yelp a few days before the escrow closed on my house. Eyal spent an hour on FaceTime as I showed him around the house to discuss the number and location of cameras needed. The house seemed untouched when it was filled with staging furniture for weeks. Stagers removed the furniture over the past weekend. Upon my visit at the house on Monday, I noticed the patio door of the ground-floor master bedroom was unlocked. I then saw there was water all over the master bathroom floor, the toilet seat was up, the shower door was wide open, residual water inside the bathtub basin, AND there was a lighter on the bathroom counter. Moments later as I was measuring the room, I noticed a partial footprint on the window sill and dirt smear on the side wall of the window. Of course, I called Eyal immediately. He speedily set in motion to get my cameras installed the next day. When Eyal and his team arrived on Tuesday, Eyal made a much-appreciated authoritative suggestion to me to also install an alarm system. They completed the installation of both security cameras and many alarm sensors in one day. Ernesto made sure the apps were set up correctly on my iPhone and patiently gave me a tutorial of the NVR functions. Everything was fully operational by the end of the day. All were done timely and within my budge to feel so much safer. Thank you, Eyal and team of Protection Now!

    Eyal and Ernesto are honest, reliable, and caring professionals who made sure our security needs…read morewere met to the utmost quality. We inherited a complex system, but Eyal made sure that we could work with the system instead of replacing the entire thing (like most national companies had suggested). He took matters into his own hands to resolve issues that stemmed in the process of making the system our own and treated our case with attention and urgency. Ernesto was also a phenomenal tech and took detailed steps to ensure that our security system was up and running smoothly. At a time when many companies cut corners and try to upsell customers, Eyal is a breath of fresh air. We would heartily suggest working with Protection Now to everyone!

    Done Right Security

    Done Right Security

    (10 reviews)

    Done Right Security quickly responded, and we were able to have a same-day walkthrough. During…read morethat visit, other important issues were uncovered. Justin was dispatched to complete the repairs, and he's been great at problem-solving. We will continue to work with Done Right Security. Especially after they showed us how a previous vendor had skipped some important safety issues. I definitely feel that our building is in a better shape than before.

    I wanted this company to check out the HD on my relatively new NVR for my CCTV system. This…read morecompany did not install the system. This company said they would sell me a new system to replace system I had. On the suggestion from my wife, I called a computer repair company in Walnut Creek who sent a technician to my house to simply replace the non-functioning HD with a larger, industrial quality CCTV HD. It so happened the technician knew exactly the problem I had and ordered the correct HD. The new HD did not even to be formatted!! Cost for the new CCTV HD was $150.00!!! I don't enjoy being "played" by merchants such as these people from this company!!l Response/reply: I spoke to a "receptionist." She put me on hold for a few minutes; when she returned to the call, she told me the "manager" told her to tell me the company doesn't service systems they did not install. Plus they are not familiar the brand of CCTV. At no time was I given the option or ever asked if I wanted a technician to go to my house to check out my system. The original installer wanted to sell me a new system as well!! The original installer said my CCTV system should be replaced if it stops working because the NVR is not serviceable. My system was warranted for 3 years; the HD in the NVR failed 2 months after the warranty expired. Response: I am simply writing (recording) what I was told by the receptionist. I told her my CCTV was giving me an error message "not recording." I asked her "...do you service CCTVs?" She said the manager said they don't service my brand of CCTV. She said the manager said,, "he is not familiar with your CCTV." ***I found the NVR brand and cameras on AM.Z.N. I simply said "OK!"

    California Security Pro - ADT Authorized Dealer

    California Security Pro - ADT Authorized Dealer

    (81 reviews)

    Financial District, SoMa

    THERE'S NO PLACE LIKE HOME…read more Everything you hold dear- your children, your pets, your precious memories live there. Phillip Haverland at Phaverland@adt.Com understands this. He LISTENED to me. Then he gave me the benefit of his expertise in security systems and he gave me something even more valuable- his time. He said what he was going to do and he did what he said. And all at a price I could afford. How much is it worth to YOU to have peace of mind? Thanks, Phil. P.S. ADT, you're lucky to have him. Ellen R.

    After a break in around holiday time, our family has decided to put up cameras to prevent any…read moreincident for this upcoming holiday. We requested quote from several different companies, after comparing the price and cameras, and asking Kyle to come to our house for installing suggestions, we are very happy that we chose Kyle for the camera systems. The price is per camera including everything that is needed, so no additional cost or anything, it's flat on the surface. The staff who came to install the cameras are very efficient and knowledgeable. They came here around 2PM and finished everything around 7PM. Comparing to other companies mentioned that the project takes 2-3 days, Kyle has the best efficient workers. So far everything looks great; the app is easy to use, clear image, and everything is awesome. Thanks to Kyle, recommend this awesome team here for security cameras.

    First Alarm - securitysystems - Updated September 2026

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