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    Firestone Complete Auto Care

    2.6 (65 reviews)
    Closed 7:00 am - 6:00 pm

    Services - Firestone Complete Auto Care

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    17 More Services

    Oil changes

    Auto wheel alignment

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Firestone Complete Auto Care Photos

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    Reviews With Photos

    Firestone tires
    Alex N.

    This is one check-in we aren't happy to check into. Our tire blew out on the highway and had to stop to get a new one. They had cars being worked on, and we had to wait about 45 minutes before we got our car tire worked on. Cost a total of $297 for the new tire. The service was ok. I believe they should have at least 2 people at the front registers attending walk-ins. Overall, they got the job done, and about 2 hours later we were on our way.

    I have been a customer to this location for 12 years. I brought my car in for a new set of tires and emission test. my car was there all day and was damaged while on the property. Sad to report that the manager denied any liability and offered no help. That's how I was treated as a long-term customer. My mind is blown and will not come back. This was a $3000 insurance claim with a $500 deductible come on Firestone!

    Firestone Kings Highway worked on my wife's car for a fuel line issue. They had our car for 12 days. They installed the wrong parts, at least twice, by their own account. They would not release the vehicle to me before service was completed, when in frustration, I said I would just take it to an actual Mazda dealership. Why? Because, they said it might catch fire. When they finally did release it to me, it did exactly what they predicted. Within 24 hours and less than 45 miles later, my wife's car was engulfed in flames, 15 seconds after we luckily were able to flee from it. I can still feel the flames on my ankles. We almost died! This Firestone center still had the audacity to bill us for the work done, even after they knew that our car had caught on fire the day prior. That is bad business. I expect that money to be refunded. It was their inept service and subsequent negligence, that created this issue. Whoever oversees or signs off on such work, is also at fault. I hope the mechanic was at least retrained, if not fired. Not only have the not refunded the money, they haven't compensated us for our losses due to their negligence. We now have to take the time & expense to get a lawyer to try and retrieve some compensation. If you have fuel line issue, don't bring it here.

    Pretty spacious interior
    Syed K.

    I usually am not a fan off chains as I find the people to be extremely pushy and there is always a "gotcha clause" and attempts to upsell when performing service. However this location I felt the sales folks were pretty straight forward, they shared additional services but were not pushy and performed the job as described. I was visiting this place to get my own tires that I had bought elsewhere to be installed. I had called around and I felt their prices were extremely fair and they seemed the most welcoming too. The place itself is extremely clean and spacious. It seemed extremely busy too which was a good sign and while waiting outside I had a nice conversation with the technician working on my car and he came across honest, knew what he was talking about and shared his impression about the tires I was getting installed. The wait turned out to be longer than shared, but it was a gorgeous day in winter so I did not mind waiting outside and conversing with the technician, who this review is mainly for.

    Taylor A.

    Well I had the car towed by aaa I asked them to take the tire off. The wheel lock is missing so the car was in the garage although there is horrible communication. I was sitting over an hour and they called my cell... why would they call my cell if I already communicated I was there. The manager said his name was Bob. He had a horrible attitude. I hope corporate sees this review becAuse he is very rude... I'm not impressed which is exactly why I bought my actual tire somewhere else.

    Dubious marketing from corporate. I googled "Alignments near me" and it offered me a got a $60 off coupon offer, so I clicked the link and got delivered to a $20 off coupon. Hmmmm, if they are going to do this online, what can I expect in the store?

    Employee in the recirculating air without a mask for about 15 minutes now. Awesome.

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    8 years ago

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    Bridgestone S.

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    16 years ago

    Rob at Firestone gave me a free checkup / repair on not one but two visits since he knew i bought tires in the past. great service!

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    9 years ago

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    16 years ago

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    8 years ago

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    9 years ago

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    8 years ago

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    11 years ago

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    8 years ago

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    Page 2 of 2

    Ask the Community - Firestone Complete Auto Care

    Review Highlights - Firestone Complete Auto Care

    The guys in Stamford were ZERO help but Juan and Jhon in Fairfield were beyond friendly and helpful.

    Mentioned in 3 reviews

    Read more highlights

    Fetzer Tire

    Fetzer Tire

    (42 reviews)

    Fetzger is so great! I love their work and customer service! Good friends lent me their car for…read moreweeks! Last Monday the tire pressure warning light appeared. I took it to Fetzger. They tested in the left rear tire was soft. Build it told me to monitor it and come back. I had a problem. It took minutes. Last night I went to return the car and the light was back. I took it in this morning without an appointment and they were able to take it test it and figure out a small screw head pierced it. They sealed from the inner side of the tire and it should last the lifetime of the tire. Great customer service and the cost was very reasonable .

    WORLD'S BEST TIRE SHOP - SERIOUSLY…read more Fetzer's Tire, in Westport, CT, is the best tire shop in the world - and yes I am serious. I have been a client for perhaps 30 years, and have been privileged to be genuinely looked after by Howie Fetzer, and colleagues Jesse and John. All three men are genuine, fine humans who truly care about their clients and their safety on the road, greeting all with a warm smile. Over the years, I have only needed to buy tires when in fact I needed them. I have never been upsold, and have always been told the true status of my treads. On top of that, pricing is always fair and honest, from fixing a spare to rotation to new tire purchases, along with many other auto services offered. All of us who patronize Fetzer have learned that Nokian Tires are the very best and I feel a total sense of confidence having these tires on all of the cars in my family. There is a significant difference which is not obvious without the insight into the performance characteristics of Nokians. On top of being thrilled to know the finest quality tire vendor and auto specialist I always have fun when I visit the shop catching up with the guys

    Firestone Complete Auto Care - tires - Updated May 2026

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