Just to run diagnostics on my car was $117!! Not including labor & material for the actual issue. Then they couldn't even get my car done same day because they had their garage full. Why would I pay $117 for a diagnostic that autozone will give me free of charge? You're better off going to an autozone & a local mechanic.... read more

Downtown Bridgeport, here for emissions, they are slow, I brought my keys at 1:08pm on a Wednesday afternoon, the place doesn't look too busy, they said "it will be twenty minutes, there is one care ahead of you" At 1:58 my car was finally ready. I will say the service was polite, there is plenty of seating to wait, it is near a bakery, so things to do while you wait. read more

do not use this establishment! they did a terrible job on my car and they agreed that they have provided bad service and are not willing to provide me with a credit. this is going on for 6 weeks now. read more

they messed up my car so bad after an oil change. they took no accountability. had ti pat $2300 somewhere else to have someone fix the incompetence of this firestone. read more

I normally come to this place of business to get my CT Emissions Test. They are very professional and take care of you right away. I've probably been here at least 5 or 6 times and the longest I have had to wait is probably 30-40 minutes. They also offer other services as well like tires and any other automotive services. The shop is clean and friendly. Their waiting room is always very clean and offer a tv to keep you entertained as you wait. As long as I have to do my Emissions Test this will be my go to spot. read more

Firestone Complete Auto Care - Tires Near Me - Bridgeport, Connecticut

Drove my truck to Firestone Complete Autocare in Bridgeport, CT (300 John St, Bridgeport, CT 06604) after I had an issue with the front right brakes and didn't want to drive too far. After leaving it with the shop for 48 hours was called by Julio (Service Manager) and told all 4 calipers were "seized" - no idea how i managed to drive it there if all 4 calipers were seized.. LIES, Not the case there was metal on metal from the front right ONLY - pads and rotors would have sufficed. Some background one caliper was new inside the last 6 months still under guarantee with the core currently on my work bench at home. They advised I needed x4 calipers, x4 rotors, and all new pads and fluids all around to the tune of over $2k. When I show up to pick the vehicle up and asked for the old calipers to be returned, with me happy to pay the additional core cost there and given one was under still warranty I was told NO and that they had conveniently been sent out and were no longer on site?! Nothing they could do... LIED TO MY FACE. If I had been given the old calipers I'm sure me compressing the piston would have proved in-fact they were not at all seized and replacing all 4 was completely unnecessarily. Completely untrustworthy, I WOULDN'T GIVE THEM ANY BUSINESS - BUYER BEWARE! read more

Firestone is not good. Go to Perez tire in Stratford. They are friendly , professional and have a very nice waiting area. I had an appointment with Firestone and got there early to be told I did not have an appointment. I was told this by the same person I made the appointment with over ther phone. Then he finally remembers. He comes out looks at my car and says they can not do it. It took Perez tires 30 minutes for a great alignment. read more

The worst place I have ever been to. Canceled and pushed back my appointment twice. Avoid At ALL COST!!!!! Take your hard earned money some where else. No excuses You have been warned. They will keep pushing back your appointment by a few hours. read more

After years of being a loyal customer of this Firestone location, I will Not be returning. My normal customer experiences include, scheduling appointments and having that work done with recommendations for additional maintenance or recommending other items to be addressed. Today, I was given the "treatment" by Bill who handled my simple tire appointment and turned into a laundry list of dire other items that needed to be taken care of or I would not be safe driving. He was condescending and his approach was way over the top. Interestingly, I watched the other gentleman at the other counter tell his customer he and others would not be safe on the road driving his car without having his break line replaced. Possibly the corporate office has recommended this strategy to capture work and additional money. I personally prefer to keep a maintenance schedule of needed work so my car will stay running smoothly, but lying out-right to your loyal customer base is not the way. Today Ramone who normally handles my appointments and recommends work left for the day, so I was unfortunately checked out by this overbearing, untrustworthy guy who was determined that I wouldn't be leaving there without spending additional money. I agreed to make a future appointment the following week for breaks, rotors and calipers. Incidentally this same work has been recommended before and done. I will be looking for a non-corporate honest garage to take care of my car. read more

I usually don't have a bad experience at this place but today pissed me off. I made an appointment 3 days in advance for an early morning. Just for me to drop my car off in the morning and them not get to service my car. They didn't tell me they were not going to service until 4pm which is 7 hours after I dropped off. They need to do better and plan their day ahead of time so they can let u know if you will get serviced or not. Wasted an entire day. read more

If I can put -1000 stars I would. I went in to be serviced for a wheel alignment last week and after making an appointment I came back ON TIME and they still supposedly couldn't see me. The website allows you to book for services up till 5pm.. the workers are stating that they cannot service my car at that time. This is the second time I try to keep service at this Firestone. I never heard of a wheel alignment taking up 2-3 hours... I don't know what kind of lies these people feed you but a wheel alignment ABSOLUTELY DOES NOT take 2-3 hours. A service I know takes up to 15-20 mins max a hour if your car is really fucked up so plzz. Save the bs for some else do not go here.... read more

This firestone deserves ZERO stars. Such a rip off. I needed to plug my tire and I called in advance just to feel out the price. They said $22. That was truly pushing it when in Norwalk at Curry's it costs less than 10 bucks. I'm at work and wanted to take care of this issue during work hours. So I take my car over to Firestone and just to confirm I ask for a price and they said 31 dollars. I told them that is RIDICULOUS! Reason being, my tires are low profile. WTF! If this is indeed how they work perhaps informing a potential customer over the phone saying it depends on your tires and it can range from 20 to 40 dollars. They are thieves and I feel as though they prey on woman. This my second experience and I will not return for a third whatsoever. The first time I went for an oil change and they said I needed an alignment. I had just bought the car and it wasn't pulling to the left. They always try to offer stuff you don't need and their prices are VERY unreasonable. Like a previous reviewer said, "THIS PLACE SHOULD BE AVOIDED AT ALL COSTS". (INSERT ALL THE MIDDLE FINGERS AS POSSIBLE). Sidebar: If they were reasonable I bet they would get more business due to their location. read more

I have been coming to Firestone for over 15 years. My service man Mike Geltman is amazing. Today he helped me figure out what was wrong with the shaking in my car. They replace my rotors in less than an hour and a half. They also informed me of my motor mounts. They suggested a maintenance plan that really works. I can't say enough about their honesty and integrity thank you very much read more

Firestone Complete Auto Care - Tires Near Me - Bridgeport, Connecticut

We had a flat tire on I95 last night on our way to MV ferry . Our car's service nearby obviously closed on Saturdays so we were truly helpless and upset. This Firestone helped us and changed the tire very quickly. Very friendly and quick service also covid cautious clean waiting room. Thank you for saving our vacation. read more

Overpriced. Has anyone ever gotten ignition coils replaced? Please lmk. I'd like to compare prices

Brought my 2019 car to the Stratford, CT Firestone shop for a routine oil change. Upon the conclusion of the oil change I was informed that everyting was in good working order and that I was all set. A few weeks later my check engine light went on. Checked underneath the car and saw some oil residue. Not knowing what was going on, I called AAA to tow the car to the dealer. AAA repairman popped the hood and said that the oil cap wasn't replaced properly and that there was oil all over the engine. The dealer service shop checked the engine and informed me that there was less than one quart of oil remaining in the engine. It was the opinion of both the AAA repairman and the dealership service shop that clearly the mistake was made by the technician performing my recent oil change - Firestone. Not properly securing the oil cap following my oil change had caused this massive damage. I was informed that if I had attempted to drive the car the engine would have seized. After spending over $900 to repair the damage, I brought the receipts to the Firestone repair shop expecting to be compensated in some way for their mistake. The manager, James, informed me that he would see what he could do. After waiting more than 6 weeks I was just informed that Firestone has decided that I wasn't entitled to any sort of reimbursement because I didn't bring my vehicle back to them. I ask you, if a doctor had misdiagnosed a routine injury on your child would you bring your child back to this same doctor? The answer is clearly no. I would avoid the Stratford Firestone shop at all costs. If they can't be trusted to properly replace your oil cap, can they be trusted to perform any other more complicated repairs. Plus if they make a mistake, their policy is that only they will decide if it's true. Good luck having them determine that. Avoid, avoid, avoid!!!! read more

This place should be avoided at all costs. Had noises coming from my brakes and they hand me a quote saying I need new rotors/calipers/pads because my "rear wheels are seized, meaning they are barely turning and it's due to bad calipers" Took it back to where I purchased it and it did need new pads and rotors but not calipers. Went from 1200 to 500 and everything is working fine. They will find things that aren't broken and tell you to replace them. Seems to be the norm with most auto repair shops in Bridgeport from my point of view. read more

Badest Fire stone branch I have ever seen! I was a member for three years in Fire stone, but after this branch I stopped came to them. They did not check what my car need when I asked for checked. I have lost my tire because no one checked it, lost my car wiper because no one checked the wiper water. No one interesting in customer services. read more

Whenever I'm staying in Bridgeport and need car service this is my first stop. Friendly, knowledgeable, and affordable. You're paying for quality and great service. A few times I'll admit it took longer than expected however they always seam to do a good job finding the best coupons for the customer. read more

So far, so good. I get everything from oil changes to major surgery on my Uber/Lyft vehicle here. They've got it done right every time, and the staff is upfront about how the procedures go. It demystifies the car repair process, which we could use more of (while it's still a thing). read more

The guys here are great! Very friendly and hard working! Definitely recommend them for car help. Aldo helped me out a bunch ask them for help anytime! read more

Second time I have had to go here for service. This place is great! Ask for Mike. He's helpful and fair. I would recommend to anyone!!

Excellent service! Really took care of me on short notice and went above and beyond. Recommend!

If you value your car and your time, steer clear of this chop shop. They're the only group I've ever met that can get the same thing wrong multiple times. And if you leave your car and expect a courtesy call to find out what the issue might be, forget it. They are totally clueless. read more

They took my van for wheel alignment and one tire replacement. The tire was replaced but wheel alignment was not done because the van was too long and didn't fit on their machine. I was supposed be told this before they took my car in and not after they replaced the tire. I would not let them do any work at all under these circumstances. Nobody even called me about this issue . When i picked the car up after 3 hours it was in the parking lot on the side unlocked. I was upset as i have a van full of tool and also i had my gps inside and other stuff. They just said, nothing ever gets stolen ,we always do it like this.Very unprofessional . I' ll never do business with them again. So after 3 hours without my work van, a i have to go to another shop to have the alignment done a waste 3 more hours again. read more

Been coming to this Firestone (sorry I thought it was GoodYear) for almost 10 years and never had a bad experience. The customer service people were always friendly and the quality of service are as good as it gets. Sorry that others didn't have good experiences with this particular service station...I'm a returning customer and will continue to use them. Check for online discount coupons for various services offered. read more