I procrastinated scheduling an appointment at my dealer for an oil change. My father recommended I…read morecome here. I was pressed for time because I was already going to be late for work, so it worked out that no appointment is needed. The oil change is advertised as 5 minute once it's your turn, luckily there was only one person before me. It's so quick, you wait in your car. When it comes to auto stuff, new places get me a little anxious, but the process was smooth. The staff was professional and approachable. I wouldn't mind coming back.

Went i for Full synthetic oil change. Crew was friendly and efficient. No hard sell for up grades…read moreetc.

Completely untrustworthy and dishonest. After an incident of fraud I went to Meineke in Fairfield…read more(94 Kings Highway East) and they confirmed that Valvoline had not changed my oil filter and that my car's fluids did not need topping off. The only issue with Meineke is that you need an appointment for an oil change and that it can take up to an hour to complete (they inspect the car as part of the service). Avoid Valvoline.

2014 Ford Raptor SVT for an oil change…read more 5 miles later, the truck is dripping oil and leaking all over my driveway. Improperly put filter on causing it to leak all over my driveway, skid plate, and just overall inconvenience me. Not recommended

I found Dave and John with a little AI from a Google search. I was trying to find a place that…read morewould replace my ABS module on my brake system. The dealer wanted an OBSCENE amount to do it, probably as much as the car is worth. A little digging and I found them, then the part online (they said they could get it too) and they repaired it lickety split. No more funky spazzy brakes! (Everything else worked, the ABS module just liked to join in the fun once in a while.) Bonus is, John and Dave are very nice people. I'll be back!

They are extremely responsive and always provide superior work on my car! They're a true gem!read more

"Do the right thing"…read more I have dealt with Midas in Fairfield, Ct for well over 20 years. In that time I have never had a complaint. As a matter of fact, I have seen them go above board to satisfy customers. I have also dealt with NAPA Auto Parts for a number of years. Rarely have I had a problem, and when I did, they were always quick with a resolution. These two are NOT part of the nightmare I was placed into by a major auto dealership. Both #Midas and #Napa proved to go beyond expectations and deserve your business for it. My neighbor works at the dealership and offered to get me a steering gear box for my van at her cost, which was very nice of her. They didn't have the part so they ordered one from NAPA. When it was delivered to the dealership, I was notified and had my wife go down to the Parts Department and pay for it. I had Midas install the part because they have an extremely competent mechanic that has been working on my vehicle for as long as he has been employed there. There has never been an issue with installation of any kind. After receiving my van back, I drove no more than 30 miles before the gearbox secondary seal blew out while I was driving home with my family. It was near impossible to get it back to my house. It was there, in my driveway, that I discovered my power steering fluid all over my van and dripping onto the driveway. Midas confirmed the problem and notified me I would be liable for the labor to reinstall the part since the part was defective, not the installation of the part. And so I called the dealership I purchased the part from that guaranteed replacement. And here is where the nightmare begins. I called the parts department at the dealership and got into a pissing contest so I asked that my issue get escalated. I was told it would be. Hours later, nothing. So I filled out an online request form and received an email from an employee higher up the ladder. I told her of my problem and she suggested I speak to their Service Manager. I responded I would rather it be kept in house without any more of my involvement since it was already hostile with the parts department. The dealership said they would give me a new part but they would not replace it for free because they didn't install it. I can understand if there was a question of installation. By me or someone incapable of mechanics and not in the possession of a certificate from UTI or some other qualified school. The dealership also argued that since it came from NAPA, it was their responsibility. I sent another email to the higher-up, explaining my reasons as to why the dealership should assume liability and replace the part since the labor itself was 3.5 hours long. Quite expensive. She responded that I would be receiving a phone call the next day to resolve the problem. The next day, after some telephone tag, I was told by a Parts Manager in a very offensive way, that I was to call NAPA and speak to their representative as they were going to assume responsibility and pay for the labor. To which I was happy to call about. But once I did, I found some unpleasantness perpetrated by the dealership against my own character. NAPA was told by the dealership that, firstly, I purchased the part through my neighbor and NOT the dealership, so they weren't liable for anything but NAPA was. And then to top it off...they told the Representative from NAPA that I threatened to take the dealership to Small Claims Court!! I informed NAPA of the dealership's indiscretions as well as applauding NAPA for stepping up to the plate. All I really wanted was for the Dealership to do the right thing. All they wanted to do was the opposite. Bad mouth me and my neighbor and liable my good character. Presently, my van is being worked on, thanks to the good graces of Midas and NAPA. They made the effort to do the right thing regardless of what their actual liabilities were. It shows INTEGRITY in a company when they perform in manners like this. It shows Customer Worth when they act like this. Company behavior like this should be applauded and recognized in a world where too many businesses believe they are the special ones. #Midas #Midas Mufflers #Napa #Napa Auto Parts #Integrity #Do The Right Thing

Gave me a reasonable price for an oil change. Gentleman up front is super friendly and…read moreprofessional.

The overall service was excellent everyone was friendly and my car was done at the expected time I…read moream going back to buy tires soon

Great price Thanks to Ramone and his crew for their…read moreoutstanding professionalism----and interpersonal skills---when my mother and I visited the store. Services Tires, Oil change

I've been getting my car fixed at Robert's for over 20 years. They are great. It's also a DMV…read moreapproved Emissions Testing Staion. Steve is very friendly and I am very pleased with their service.

I was treated in a professional and polite manner. I had a phone call describing the condition of…read moremy brakes and even discussion on if I wanted to wait and do a little later. Good description of a couple of things they saw that might need attention later.

Felt like I've been scammed. Will not be going back or recommending. Towed my 2013 Mazda 3 here…read moreback in July because it wasn't starting. Was told it had "jumped time" and needed an entire new engine replacement or they could trash it for me. Towed it home and got a second opinion. Absolutely nothing about the engine was showing up with a diagnostic scanner and turns out only needed a sensor replaced. I literally paid less for the sensor part than what Motorworks charged me for a diagnostic fee. Car is running again without an engine replacement. I feel like this was either fraud and or incompetence.

I have all 6 of my cars fixed by Chris and Drew. They have always done excellent work and I will…read morenever go anywhere else!

Awesome professional service!!! The staff was friendly,…read moreknowledgeable and professional! Thank you

If you wish for your vehicle to be thoroughly diagnosed and repaired to spec, this is the location…read moreto go to hands down. Bobby and Mike are on top of their game and know vehicles. While the cost of repairs is high these days it is comforting, knowing that you are getting quality parts to repair your vehicle to keep it running longer. Recently, I brought my car in thinking it required a very common service. After looking at it, Bobby assured me it did not need it! Money saved! Yet they did recommend a brake service which I also had a feeling was needed. We did it up, and my vehicle is running, smooth and stopping responsibly. This job was done quickly and efficiently, I am very pleased with a Penfield auto service! Check them out for your needs!

Downtown Bridgeport, here for emissions, they are slow, I brought my keys at 1:08pm on a Wednesday…read moreafternoon, the place doesn't look too busy, they said "it will be twenty minutes, there is one care ahead of you" At 1:58 my car was finally ready. I will say the service was polite, there is plenty of seating to wait, it is near a bakery, so things to do while you wait.

Just to run diagnostics on my car was $117!! Not including labor & material for the actual issue…read more Then they couldn't even get my car done same day because they had their garage full. Why would I pay $117 for a diagnostic that autozone will give me free of charge? You're better off going to an autozone & a local mechanic....

I just had my car serviced at Honda of Westport. A young woman named…read more Dominique was my service advisor, and she was fantastic. She approached her job with enthusiasm and intelligence. I was very impressed with her level of communication.

The express service only took about 45 min from drop off to when I saw the service guy pull it back…read moreinto the lot (thats including a text to approve two filter replacements half way) and didn't end up receiving my car keys for about another 40min!! Absolutely ridiculous, the "paper work" took almost as long as the service..And the mechanics get the bad reputation usually, but not at all here! The 'Advisors' can't be any slower it was very hard to deal with, I never leave reviews but this the second time here at the same location with two different vehicles and just shouldn't be the standard for the time/price customers deal with.