My daughter brought her Nissan to Smitty's due to an oil leak. It seemed to me it could have been a big problem. They determined it was only a dented oil filter, which was a quick easy fix which reflects on them being an honest reputable business. read more

One of very few mechanics who opens late. Helped me fix my flat tire quickly and at a very reasonable price. Highly recommended.

I went to have my a/c serviced on my truck they found a bad compressor and also had it replace the. serpentine belt.which I had no problem with but when I got the bill they charged me $100 per pound for refrigerant which being in the a/c and heating industry I know a 30 pound drum costs roughly $300 so that one drum they're charging $3,000 for so I called the dealer which is H&L Chevy and asked them what they charged per pound for refrigerant and they said $40 per pound for 134a so half of what Smitty's charged and that's a certified dealership needless to say I won't be back not even to buy gas which I did frequently it's not right to take advantage of customers especially ones that have going there for service and gas for a long time they did fix the problem though just don't like getting taken advantage of read more

Wednesday 8/16, 2:30. A repeated slow leak in a rear tire had us worried. We stopped at two shops in Norwalk and were dismayed it would be a 3hr or 1 hr wait. Checking Yelp, we called SMITTY's Service Center who said, "come on by." Within 15 minutes Juan jacked up the car, found a small nail, inserted a plug of oakum and magic! Fixed! Juan was courteous, efficient and gave us a big smile to send us on our way. $25! Not the price of one or two tires. THANK YOU, SMITTY's and Juan! read more

I have been a customer of them since 1996, and I am told all the time they are swamped and I understand that. That shows me that they are honest, competent mechanics who know a thing or two about what they are doing. They are straightforward, and fix only what needs to be fixed however they do tell you when another part is beginning to have seen better days. The only way to deal with them is briefly describe what is going on with your car and SET AN APPOINTMENT to bring it in so you are in their queue. They will troubleshoot the problem in a reasonable time frame and tell you what needs to be done, They have been in business since 1951, or three generations, so they must be doing something right to be doing this well. I have recommended them to other people and they are the only people I would ever use. read more

Billy was extremely helpful as soon as I pulled up! He was on his lunch break and still helped me, I can't thank him enough. I'm not from here so I was lucky to get help right away. Thank you so so much !!! read more

I have been getting my gas here for 15+ years. Today when I stopped, I also needed air in my tires. I was pretty sure they had an air pump because before I drove over, I googled "where to put air in your tires in Norwalk." I wanted to purchase my gas from the same service station that I was using their air, which felt like the right thing to. So after I filled my tank, I went in and asked if they had an air pump and the gentleman behind the counter told me that there was a hose all the way at the end of the building that I could use and waved in the direction he was referring to. Awesome. I know how to use a hose and was happy they still had one for customers to use. Except when I went out, they had used that lane to park cars in, so there was literally no way to access the air pump. Which I kind of think he had to know. I was pretty disappointed in the service I received and will remember that the next time I need to fill my 18 gallon tank. With premium. read more

Smitty's is hands down the most helpful and convenient car service center around. They are always willing to help you, even if it's just for some air in your tires. They always try to take you immediately. Highly recommend if you need quick help. read more

I can't say enough good things about this place and their service. They are kind, caring, patient, and they make what can be a very stressful experience much better. They treat you like family and they're very fair when it comes to price. Go here... go here now. read more

My parents went to Smitty's for decades before they moved. When I was recently driving a carful of teens along the Post Road, in town from Massachusetts, a bunch of dashboard warnings suddenly came on. Luckily, I was driving near Smitty's and they saw me IMMEDIATELY and made sure my car was safe to drive, all for no charge. They are LIFESAVERS. Big hearts, lots of expertise. I wish they were near me!!! read more

Had my first visit there for maintenance a few weeks back. Got oil and filters changed with a tire rotation and asked them to check brakes and fluids. I asked if I needed a tune-up, they said not yet, I like they didn't take advantage. Reasonable prices, could have saved money going to a lube shop, but wanted real mechanic looking around. Only potential negative is that they were very busy, I had to drop my car off Friday and pick it up Saturday afternoon, but I look at that as a sign they're good mechanics with so much business, and considering I was a first-timer, I can understand I wasn't pushed to the front of the line. read more

This is the only place I take my car for a repair. I have a Toyota with over 100k miles and they've kept it running. Toyota wanted to charge me over $2000 for a repair and I took it to these guys and they saved me over $1600! I can't complain,before you go, call and make an appointment. They'll always give you a lead time and before they start work, you'll get a call for a quote. read more

I just made the mistake of towing my vehicle to Smitty's because I had previously used his station for repairs. Upon calling today, 24 hours after having my vehicle I was rudely told that I would have to wait until he had time to look at my vehicle. I was interrupting his schedule of previously made appointments with his preferred customers. Of course Gieco towed my vehicle and we are down to one car, my husband catches the train to NYC and I work in Wilton. I was rudely told that I must basically wait until he gets around to looking at it, possibly sometime up to 6pm today, they've had my car since 10am yesterday morning. Excellent customer service and rudeness on the phone by both Dave and associate. Sorry, but I am pretty bitter about not knowing when my car will be fixed, so I am held hostage by Smittys right now!!!!!!!!!!! read more

Excellent and completely trustworthy car service!!! So very nice and helpful. We will be going here from now on for both our cars. Very quick to fix our problem! read more

This is the best group of mechanics i have ever dealt with. I brought them a car that i was told needed $,2,000 worth of electrical repairs and they proceeded to diagnose it and fix it for under $300. In the 10 years since then, I have never regretted bringing them any of my families cars ( we have 4 autos of varying age and condition), they always accurately diagnose the problems and spell out the exact cost prior to repair. They are a very busy shop.....because they do fantastic work with no excuses or surprises! read more

Rang to get a quote on a part and the guy on the phone was rude and said call back in over 3 hours for a simple quote on a part. Never taking any of my cars here if a simple quote is that difficult. read more

Do not recommend. Made the mistake of bringing my car to Smitty's for a simple oil change. Several days after, noticed my car was leaking oil. Brought to someone who checked it and said wrong gasket had been used, and it was leaking badly & needed to be repaired ASAP. Tried to get in next day, Dave the owner was SUPER RUDE about fitting me in, ironic as it was his mechanic that compromised my (almost brand new) car. I soon thereafter recalled that years ago, they almost let me drive off their lot with a broken brake cable (I had brought the vehicle in for a brake REPAIR). Again, DO NOT RECOMMEND. read more

So....I have a consistent issue with my tires losing air especially when the tempature changes outside. Well try to find a service center that actually gives service. I have gone to Smittys at least 5 different times and the guys there always check my tires and fill them with air to the correct pressure. They don't charge me and I can barely get them to take a tip. In this day and age of rude people and poor customer service, I have to shout these guys out for being the best!!! Sharon D read more

I never really write reviews for anything but I felt the need to because Smitty's has done a great job servicing our cars over the past 3 years. They are honest and always find a way to resolve issues at a fair price. They are also very timely and their hours make getting repairs easy. read more

Stopped in with with my dad - he had a flat tire and was just about to head off on a 300+ mi. trip. Smitty's (family owned, started in 1950) got him in pretty quick - maybe a 15 minute wait and found a nail in the tire. Didn't cost much to have it fixed, and my dad (an old timer) was impressed with the folks and the service and that's good enough for me. Friendly, professional, and always busy (a good sign). read more

These guys are like an old time garage where they know exactly what they're doing, and they really do give a damn about their customers. This is a family business, which means they take pride in their work because they have pride in their heritage. I would trust Smitty's with just about any job. read more

I was looking to buy a used car in the area and I wanted a second opinion from an expert before I pulled the trigger. They made time for me on short notice and Shawn really seemed to know his stuff. Reasonably priced too! read more

I was towed to Smitty's by a super friendly tow truck driver, after my serpentine belt had snapped. He said, "Smitty will take care of you." He certainly did. I still had another 200 mi. to go to get back home, and the last thing I wanted was to hang out and wait for car repair. His garage was full, but he started working on my car outside. All the employees I spoke with were very professional and down to earth. I already knew a little about what was going on with the car and so when discussing what could or could not be wrong, I never felt like I was being taken for a ride. It was a simple fix and they never tried to add on any other useless repairs to make more money. They fee was super reasonable too. If I ever break down again, I hope I'm close to this place. read more

Excellent service from Tristan who was able to get my oil changed quickly when I needed to be in and out! Will definitely be back again!

Laz S. Many places put a "dummy" charge of $1 when a credit card is used to verify that the card is valid. Then shortly afterwards, the $1 charge is reversed. Maybe that is what you saw ?? I could not just post a comment, so "rated" it 3 stars because that is neutral. I have never actually been to this place, but am considering it. read more

This places charges you $1 every time you put your credit card into the gas pump regardless of whether or not you pumped gas. On top of that they have the nerve to charge $0.20 extra per gallon of gas. read more

We got a flat tire and found Smitty's garage online. The person who answered the phone was very polite. Sean came out within 15 minutes and changed our tire very efficiently. He patiently answered my son's numerous questions about lug nuts, donut tires, car jacks, rims, etc. Very professional and reasonably priced. read more

I was recommended to this place from a co worker while arriving I realized it was the same place my father use to go to. I needed an estimate on my van for front end work that was badly needed. The customer service was horrible. The van sat for 5 days then the estimate they gave me was outrageous. I decided to bring the van to another garage they informed that van had been damaged and not by them the only place I brought the van to was here so they had to have know. It was damaged and did t say anything. Very unprofessional felt rushed . Go somewhere else. Waste of time read more

So honest that I have taken my car in 2 times over 15 years and they have run tests, explained why I didn't need service, offered me some invaluable advice (get new tires and suggested what kind to buy) and charged NOTHING. To add to my satisfaction, they open at 6AM. Wow. These guys love cars and offer repair that is on the money, done when they say and they are quick. Love them!! Recommended to so many people. read more

their customer service when you walk in and talk over the phone is great but the last two cars that i have bought used i have taken them there to get checked and when it comes out i have more problems, even worse then the head gaskets go on both? thats weird to me and two of my friends told me (late) that they know a couple of people that have had the same problems. funny that everything was fine with this car and i get it back after getting a non engine problem fixed then i have all these other issues. the dealer was the first to say the engine was ok 3 weeks before i took it to smitty's because it was easier location wise smh i know better now! i miss my old mechanic on route 7 =( hard to find honest mechanics read more