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    Firestone Complete Auto Care

    3.0 (63 reviews)
    Open 7:00 am - 7:00 pm

    Services - Firestone Complete Auto Care

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    17 More Services

    Oil changes

    Auto wheel alignment

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

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    Recommended Reviews - Firestone Complete Auto Care

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    Lefai K.

    I came here for a scheduled oil change for good ol' Charlie (2006 Honda Civic). As in the past, I didn't feel like I was up-charged for anything and Alan, the manager behind the front desk was pretty straightforward and honest. As part of an oil change, they do inspect your vehicle (fluid levels, air filters, tires, etc) I did have a nail on my rear tire, which they got patched quickly. He also suggested a tire rotation, as he said the front tires were starting to wear faster than the back. I told him I'll do it at Costco for free and he was fine with that; no trying to convince me to do it now for $$. He even said they might patch my tire for free too, but I didn't want to risk coming back, if they didn't, so I elected to just get it patched there. I also asked how my extremely low mileage car (under 80K, but 12-years old) should get more preventative care, considering its age, and he said there's nothing to worry about as long as I keep doing the maintenance routines. A dishonest mechanic would probably feed into that, but he didn't. He said Hondas and Toyotas are built to last and mentioned that he had a 2003 Toyota Camry, and has over 300K, and trying to push it to 500K. Their waiting area consists of 5 or so chairs, coffee, hot water, and a blaring TV of daytime talk shows (I didn't know Rachel Rey had a show, let alone, they were celebrating her 200th episode that day). There's a cool looking recharging station that you can use. It has plugs for your iPhone (early generation to lightning cable) and of course Android mini-USB plugs. The place can get loud, with the TV, incoming foot traffic, and the employees calling customers that their vehicles are ready, but then again, this isn't a library. I'm just noting this because I was counting on working and taking conference calls while waiting, and if you were planning on too, keep this aforementioned noise level in mind. Overall, the whole ordeal took under an hour, which is not bad. Pro-tip: Go to the Firestone website and look for coupons/deals; it seems there is always one for a standard oil change. BATHROOM REVIEW: A single stall bathroom located behind the kiosks, the Firestone bathroom was pleasantly decent. There was a giant dallop of poo in the bowl that I guess the flushing streams of water couldn't clear, but other than that, as I said, was decent. There was a sink, soap, and a paper towel dispenser, along with a hand dryer. Interestingly, there was no trash can in the bathroom, so not sure where to put used paper towels (or whatever you may need to discard... heroin needles?) Just kidding. Anyways, sit or squat? Squat.

    Vikki Y.

    Five very bright stars for professional and efficient service! Thank you, Gordon!! I went to the "stealership" to check on a few car issues and they informed me that I had a nail in my tire. I asked if they could patch it up but the dealership proceed to try to sell me new tires (of course I would "need" two because they would "need to be balanced"). They quoted me around $500.00 for tires and service but backed off when I informed them I had a Firestone warranty on my current tires. I promptly made an appointment online on Firestone's website (super easy) and one of their team people called me right away to inquire upon the size of tire I needed. Drove in this morning and in less than an hour (I ate lunch next door), Gordon and his awesome staff fixed the issue and I picked up my car. I saved $500.00 and a huge headache! Gordon was the consummate gentleman and I will forever be buying tires from Firestone because of this experience. Note: this location also had chips and sandwiches on site which I thought was the nicest touch. Thank you. As for the stealership, they will be getting an ear-whopping from me.

    These guys will up sell you any chance they get. They smile in your face but are worst than a used car salesman. They are simply terrible. They will quote you one price and at check you will have a bunch of surprises. Find somewhere else, these guys are hustlers. Update: I went in for a refund on charges like roadside hazard which was their decision to add on and found out there's a cash back program Mr. Israel denied. I had to read the fine print to figure it out. I asked him if he knew me and why would he go out of his way to scam me out of my money, especially during these times of crisis. Shame on you!!!!!!

    Getting new tires on the whip
    Helene K.

    There are two other firestone locations in a 5 mile radius of this one but I'll only take my business here. This location has been the most careful with my car, also they price match and there are no bait switches here like the other shops. Place is always full but they keep their word on what time to finish. Time conscious staff, also very helpful to all their customers,happy after having all 4 tires replaced with warranty. They also do free inspections and monthly deals. Call ahead is my advice the wait is less. Thanks to Jessie, cordon for the help!

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    5 months ago

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    7 years ago

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    5 years ago

    Had my tires changed out and they also took my old tires with no issues. Very quick and professional. No te-work or issues. Thanks guys!

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    11 years ago

    You requested my invoice numbers: 170786 and 171178. If you want to discus my displeasure more please call, 404-663-3556.

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    7 years ago

    Great workers and helpful. You get the price before your car gets started. The only issue is the time but overall great experience here.

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    Page 1 of 2

    Ask the Community - Firestone Complete Auto Care

    Review Highlights - Firestone Complete Auto Care

    Even though they were busy, Gordon understood I had a busy schedule and offered to take care of my car ASAP.

    Mentioned in 9 reviews

    Read more highlights

    Firestone Complete Auto Care - tires - Updated May 2026

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