Firehouse sub place is hella good sandwich place. I like their Steak & Cheese sandwich. One of the best sandwich I had ever eaten. I also I hope they build more firehouse subs in the Bay Area California like San Francisco Oakland and San Jose California soon and The Steak & Cheese sandwich should called Philly cheesesteak. Do firefighters get a discount on firehouse subs. It's part of their reputation? read more

Firehouse Subs - My Jamaican Jerk Turkey Sandwich From Firehouse Sub - Sandwiches Near Me - Sparks, Nevada

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Food is good, but my favorite is the smoked brisket. It taste so good. The service is not that great. At this location (Prater Way), they are so unfriendly and they act like it's a bother to wait on me. Today, I ordered through their app. I pulled to the ordering board but no one come over the intercom. After about seven minutes, I pulled up to the window and sat there for another 10 minutes. I even open the app back up and chatted with the help chat. Finally, a girl come to the window. And I told her the problem and she said well I just got here. I honestly didn't think they were open. And then after about six more minutes, another girl come and brought my food. read more

Firehouse Subs - Smoked brisket. - Sandwiches Near Me - Sparks, Nevada

This is my first visit to a Firehouse Subs. It's not like a Subway style sandwich shop where you can walk along and request more of something. You need to know what to order so you get what you want. I like lots of veggies so I ordered the veggie plus turkey which is $2.50 extra. The issue I have today is that I'm in a hurry and it would take me less time to just watch and tell them what I want rather than have to figure out what's on each sandwich and what I can add. So I probably did not order well because I was in a hurry. I did not realize that my veggie sandwich would not be a cold sub. So I was surprised that the cheese was melting off the sides. I'm very disappointed that they advertise CARAMELIZED onions but the onions are barely sautéed rings that were closer to crispy raw than caramelized. The mushrooms were nice but not many. I guess there wasn't mustard either. I probably needed salt. I think I just was feeling like a cold sub and wasn't expecting it to be warm. I miss the vinegar etc. I requested LOTS of banana peppers and there were very few. I'm only removing one star for the NOT caramelized onions. But if you are not looking for a cold sub and you don't want salty or vinegary flavors or crispy lettuce I can see how people would like these warm subs. If I wanted a meatball sub I would give this place a try again. It's very pleasant inside. It's cute. If you find this review helpful please VOTE! read more

Firehouse Subs - Veggie plus turkey (not a cold sub) - Sandwiches Near Me - Sparks, Nevada

I recently had knee surgery and my husband drove me thru the drive-thru to place my order after PT. I decided to have the Thanksgiving Turkey Sub, I ordered a large so we could split it. In my photo, I posted is half of a large sandwich. We chose the White garlic bread didn't really taste the garlic. They told us when we ordered there was a shortage of cranberry sauce, so there was a pinch on the sandwich. It was real turkey and not that press stuff. The sandwich was heated and it was tasty, it really needed the cranberry to make it Thanksgiving. Cost $18.99 for a large specialty sandwich was it worth it? I think I'd try sometime else next time. I highly recommend eating it all and not saving half for the next day. The staff at the drive thru were helpful and nice. The location is easy access. Firehouse is right by my house. We don't normally go there because we have our favorites, but I wanted to try something different. read more

Firehouse Subs - The Thanksgiving Turkey Sub - Sandwiches Near Me - Sparks, Nevada

Tried sandwiches here today. Ordered a turkey n cheeses, an Italian, and a small turkey with cheese. Customer service was friendly and great. Sandwiches, however, were soggy on the bread. Sandwiches were full of meats, veggies, and cheeses, but the soggy bread ruined the experience. Restaurant was clean, as were their restrooms and fully stocked. On another note, when I signed up to receive their email messages, I was supposed to get 50% off my first order. That email has still not arrived. read more

Firehouse Subs is a fantastic sub shop in Sparks. A local joint where the Food is Excellent, Service was Five Star and ambiance was all about the Fireman, Fire Hoses, And a cool photo of the Sparks Fire Department. A nice wide open restaurant with lots of great Fireman Decor all over. Firehouse Subs has a signature sandwich: The Hook & Ladder.Turkey & Ham, lettuce, tomatoes and deli mustard. I chose Honey mustard. The bread was fresh and the signature drink was Cherry Limeade with real limes you can squeeze into the drink. A pickle slice on the side with Fritos lays corn chips. My choice of chips. Prices were fair. Not over priced! A Five Star lunch experience. A thank you to Manager John and a Big Thank you to Catering Coordinator Megan Hudson for Five Star Outstanding Customer Service. You explained the many sub choices, and how each Sub is served hot. Also a portion of the meal goes back to the local firehouse. I kept your catering menu too! It was truly impressive service. You really love your job and it shows. I also noticed how your staff kept the restaurant clean in between customers. Fantastic! Really great service. All of the Firehouse Sub Team worked together to make every customer's food hot and served fast and also welcomed them into the restaurant. This was a very great dining experience at Firehouse Subs in Sparks in the Iron Horse Shipping Center off Prater. Check them out. This was my first time here! Thanks Carl for introducing Firehouse Subs to me today! I will be back again soon, with my family. Julie A read more

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Great food decor and price. Location is next to many great shopping & restaurants . Amazing team with firefighters stories & pictures! love it! read more

The food is great and so are the employees, at least the ones after 3pm, we don't go there earlier so I can't attest to the employees before that. The place is very clean and other than a few of the tables wobbeling it's all good and we eat there several times a week. The only negative thing we can say is the prices are a bit high but then so is everywhere else. The one thing we wonder about is the turnover of employees... there are a few that have stayed the same but it seems like there are different employees every few weeks. The only negative is the loud music, no one goes anywhere to eat to listen to music, especially when you have to yell at each other to be heard, they go to eat and visit. However they are quick to turn it down when asked. Frankly music is not needed at any place you go to, to eat. That is an opinion shared by everyone we talk to. All in all it's a great place to eat and the employees are very friendly. We don't even have to order anymore, they know what we are going to have. It's great fun. read more

Firehouse Subs is definitely a step up from Subway -- cleaner interior, better ingredients, and overall a nicer experience. I got the roast beef, which was good quality and tasted fresh. The bread is decent, though it does feel a bit on the cheap side, and I personally wish they used red onions instead of white for more flavor. The only real frustration was the soda machine. It wasn't working, and when I tried to get a Diet Coke it came out tasting like basically "poop water." I asked an employee about it and he was super helpful -- he went to the back and filled one for me that actually tasted like Diet Coke. I appreciated that, but they really should've warned me before I wasted time trying multiple soda options. I also kind of wish the ordering was like subway. Overall though, it's a solid place for a quick sub, and way better quality than the usual fast-sub spots. That said it is a bit pricey but what isn't anymore? read more

The pastrami sandwiches are delicious. They are my favorite sandwich. The sandwiches are made to order with quality products and by great sandwich makers. Service and ambiance is great in clean and well managed environment. Give Firehouse Subs a visit and try a great sub from their vast menu. read more

Tried there new French Dip. It was delicious, but they forgot the au jus that was supposed to be on the side.... So that was a little disappointing. Other than that, my sandwich was ordered online and ready for pick up on time. read more

Firehouse Subs - French - Sandwiches Near Me - Sparks, Nevada

Lunch date with my son after a long day of running errands. Hot sandwiches and soup are always good for the soul on a cooler day. Service was good, we didn't wait long for food at all. Their uncharges for a little more turkey isn't justified in my opinion. Your subs are on the pricier side. I wouldn't mind the price so much if there was more meat. The meatball sub was more sauce than meatballs. My son liked it with a little sauce on the side. The chicken dumpling soup was salty, but adding a little water helped. read more

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Terrible customer service. You spend like 15 dollars for a sandwich not including it being a combo meal and have to do with teenagers that just provide horrible customer service. They got my order wrong and had to basically spend 10 mins arguing with the shift lead until I told her to contact the manager. Rediclous. I hope the manger actually looks at these reviews and cares about there customers. I rather just go to cappriottis or jerseys Mike. Horrible way to run a business. Care about you're customers. It goes a long way. read more

The service was very good. The sandwich ehhhhh. Not so much The bread was fresh. I ordered the Italian. The inside was slathered in mayonnaise!!! For some reason there were slices of onion, half cooked. read more

Prices are already sky high. I found an amazing deal online for basically half off two combos. The app said mobile ordering wasn't available. I went inside to ask and they told me they only had one oven working and shut down mobile ordering so they didn't get too busy. Pretty convenient, considering today is the last day for this awesome deal. I'm predicting they'll have it running again tomorrow, when the half price deal is gone. Shady business practice to avoid lower profit read more

Firehouse Subs - They even told me this price would be a "steal" - Sandwiches Near Me - Sparks, Nevada

I came here to get a French dip. Sorry we are out of roast beef. I come back to get a French dip the next week. Sorry we don't have auju. How do you run out of auju of all things. read more

I really love Firehouse subs because they hit the deli meat with a blast of hot water before putting it in the bun which softens up the meat and brings out the flavor. I also enjoy the assortment of tasty hot sauces ranked by spiciest. read more

Firehouse subs give you bang for the buck. A large sandwich is easily enough for 2 people. If you are a fan of meatball subs, this is the place. They are delicious, loaded with a good balance of marinera and meatballs that are seasoned just right. For a little added kick order it with pepperoni. There is one lady that offers a cup for ice water while you wait for a to-go order, which is great touch. Service and consistency have been good. I have tried the Steak & Cheese (Philly), Beef & Cheddar Brisket, Spicy Chicken, and the NY Steamer. Most were pretty good but I tend to gravitate back to the meatball. They have a rewards program with promotions like double points or free sub if your name starts with a G. The only thing better than a good sub is a free sub. read more

Firehouse Subs - Sandwiches Near Me - Sparks, Nevada

I pulled up at the drive through first but no one came on the speaker so I pulled around and went in. I loved the sandwiches before. This time my bread was not toasted even though I mentioned it twice to make sure it was done, and I didn't get the pickle or even a napkin. I took it to go so I didn't even look until I was home. The kid who took my order was very pleasant at least. But they wouldn't take cash at 8:20pm even though they don't close until 9pm because they already counted their drawers. For the price $18 for a med sub, chips, and a drink, it's to much. They need to pay better wages to get employees who care. Very disappointed. read more

Delicious brisket, nice and smoky with a tangy bbq sauce. The service was quick and courteous. The restaurant is very clean and whimsically decorated for Halloween. And I love the 'mix your own' soda machine read more

Takes forever for sandwich to get made. However when it does come and you been waiting about 15 minutes it is really good. Just felt one uncomfortable being pressured to tip and the wait is horrendous ! read more

Firehouse Subs - Drive up at FireHouse subs. Driving through the expect a tip. What do you think? Tip jar just in the area you can see it. - Sandwiches Near Me - Sparks, Nevada

If there was a rating of zero stars, this is what I would give this so-called sub restaurant. I ordered a small and honest to gosh they gave me less than a half of a sandwich. It was maybe if I was lucky a third of a sandwich, I cannot believe someone who is sponsoring first responders would do this to the public. I have never seen a sandwich a small in my life and it wasn't even anything special. read more

Had a very pleasant experience at firehouse subs today. I originally had ordered through the drive-thru , and realized I did not have my wallet and had a large bill in my vehicle to pay for my lunch. Although they do not accept large , Brie, personally pulled out her wallet to break down the bill so that I could pay for the order. Shortly after getting to the window, my toddler had to be rushed to the restroom (potty training era), and I had to quickly leave and park the vehicle and run inside. Both Brie and Andrew, made sure that my order was ready to go once I got out of the restroom. Once we left, Andrew quickly realized I forgot two of the drinks and ran after me so that I would not forget them. He was also in the middle of taking orders through his headset for the drive-thru while handing me my forgotten drinks. Firehouse should be proud to have customer focused employees who were very polite and extremely helpful. Thank you again ! read more

I completely forgot to take a photo before eating! And the Tahoe Tessie is mine, its not at Firehouse Subs! Please ignore it! This is officially my favorite sub shop, for many reasons! Mainly, they taste great and they have gluten free options!! My household has had a few of these. Mom loves the meatball sub. Other favorite is the chicken gyro and the steak & cheddar. I haven't tried any other menu items yet. But I plan to visit as much as I can. read more

Firehouse Subs - Chicken gyro sub , gluten free, to go. This is half. Tahoe Tessie is not at Firehouse! I was at home. - Sandwiches Near Me - Sparks, Nevada

Had sandwiches yesterday have eaten here a few times they now have French fries that was really good

Always a good sandwich, friendly and helpful staff. I have tried just about every sandwich and bread types, but it nevers seems to get make me go: wow! Maybe I am just used to locals like Michael's Deli, Yosh's, Sandwich Shop and Delitowne. read more

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Located a few blocks away from the Marina in a location that's only growing more and more, as well as having some extremely tasty sandwiches topped with being on my route to work, makes for an excellent place to pick up lunch. I completely recommend the Brisket. read more

Will not order here again. Downloaded the app on my phone for the sole purpose of saving time, since I have a short lunch break. Got there, not a single car in the drive thru, no one behind me, no one in sight. I decided to jump in the drive through to pick up my order, like I do at other places, and was told (in these exact and only words) " Yeah, you need to come inside". I get inside, there is one very sweet elderly couple at the register and it's taking quite a while. I can see my sandwich sitting on the little rack behind the cashier and 4 or 5 other employees off to my left not offering to grab my paid order and hand it to me. Instead I had to wait 5 mins longer. Deleted App was useless, customer service subpar or even rude. Won't be back to this location. read more

I call in a order for my mom and son to pick up dinner, 2 French dips 1 gluten free with Monterey Jack and one regular no onions add mayo, they asked if I'd want pickles I said yes. And a cherry coke cool ranch Doritos. They arrive home and there is no cheese or mayo on either, most importantly there is no au jus for either sandwich! I call and ask why the FRENCH DIPS didn't come with au jus and Jeanette and Mya say oh because we ran out! So why would you SELL a French dip if you don't have the ingredients? $35 spent on roast beef and bread! Your night shift "doesn't know how to make au jus" haha. Comical! read more

Firehouse Subs - A red drink supposed to be cherry coke and roast beef and bread that should have a au jus dip, hence why it's called a "French dip" - Sandwiches Near Me - Sparks, Nevada

Well finally made it here stopped in got the steak and cheese sandwich it was very delicious every one was so nice I ordered the med size it was good and big enough.thanks for the good food I will come back headed home now to San Francisco thanks read more

Absolute laziness out of the staff tonight. Attempted to get food 20 minutes before they closed, the whole staff acted like I was invisible. Completely ignored me when I went through the driveway and one of the employees tried to hide while I was at the window. I then walked up to the store and they turned the lights off. They quickly turned them back on however they told me they could only accept card payment and would only make cold sandwiches. Horrible service. read more

Gave them another chance...no improvement. Don't waste your money!!! Same exact response on complaint 2 as complaint 1...we strive blah blah blah! If corporate followed up, the owner IS NOT listening or even cares. No improvement in quality and no offer of a refund. So disappointing! read more

Firehouse Subs - Sandwiches Near Me - Sparks, Nevada

The soup was delicious, the service was awesome. The sweet woman that helped me seemed to be by herself and doing all of the work. I also notice that every time I visit this restaurant, the drive through person is doing all of the work, while several employees are sitting in the back of the restaurant. I think that's why the turnover rate is so high. I never see the same employee working in the drive through. I don't think there would ever be a review that was bad for service, if everyone worked together. Employees should not be sitting around while one employee is working. It will make the employee feel drained, and emotionally exhausted. read more

I gave them a 2 (at BEST) because they never seem to get my sandwich right and when I dumb it down for them they not only STILL screw it up but I can hear them complaining about it the entire time. How hard is it to make a regular turkey sub on wheat with ONLY turkey, lettuce, onion, pickle and mayo? Example... They either put tomato, mustard or cheese on it... every time. So last time I said, "just start with a plain sandwich and ONLY put turkey, lettuce, onion, pickle and mayo on it." And then I got charged extra. Like, how hard can it be? read more

Sparks has a lot of great sandwich spots but this place caught my eye one day and curiosity got the best of me and I am glad it did. Their Firehouse Hero is a damn good sando and sitting here writing this review, I am craving another one. The shop is firehouse themed and this particular location is really clean, like sparkly clean. I felt like I could probably slide across the floor if I wanted. There weren't many customers when I went in and I got my order pretty fast. They also seem to be staffed well for a fast food place and the staff is friendly and helpful. A cool bonus is they sell their old 5 gallon pickle buckets for like $3, which if you didn't know, every reasonable adult should have at least one. read more

Been wanting to come here for quite some time. My son came here with a few of his school buddies and said that the sub sandwiches were really really good. I went with the hero sub. It had roast beef ham and turkey on it. The sauce they used was a little on the Sweetside, almost like they used miracle whip instead of mayonnaise. It was quite tasty. The only thing I could say is for $13, wish it had more meat on it. $13 for sandwiches quite a bit. It tasted really good for sure. The service was definitely friendly. And I do like them having a drive-through for convenience. I would have to say it's probably one of the best subs around, just a little pricey. I will come back, however it will probably take me finding a coupon for buy one get one free or 50% off or something. read more

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I've been wanting to try Firehouse Subs and wished I tried it sooner...the sandwich was excellent. I had the medium size Hook and Ladder and asked for the mustard and mayonnaise on the side. The turkey and ham was perfectly thinly sliced and had a great flavor to it. I don't usually like ham since it tends to be salty but this ham had a sweet taste to it which I've never experienced before with ham. There are plenty of tables to dine-in and it was very clean. Packages of mustard and mayonnaise was available so I could use just the amount I needed. My reason for the 4 stars is the price. $10 for a sandwich is more than I would like to spend. read more

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Either I was charged incorrectly or this place has become absurdly expensive. I ordered a medium Hook & Ladder, not even a large, and made it a combo (comes with a small drink and chips). My total was $17.85. For a sandwich combo?! They charged $12.79 just for a medium sandwich, and then an additional $3.69 to make it a combo. Will never go back. For $2 more at chick fil a I could feed a family of 4. read more

Firehouse Subs - Sandwiches Near Me - Sparks, Nevada

Update 8/29/19: Back again for my Dr. appointment. I had already packed the hubby's chips in his lunch, with no sandwich! Told him I'd drop off a surprise. Finished early at the Dr., so I went thru the drive thru with no cars in front of me! I ordered two small steam rollers(?), and two chili's. I was kidding when I asked if they were opening a shop in south Reno... but he said "yes we are"!!!!! I had them bag the sandwich and chili into two separate bags and dropped off the hubby's lunch (curbside) to his office. I get a call that it was the perfect lunch! Perfect not stringy or fatty meat! The chili was good, but next time I'll skip the onions on top of the chili. read more

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Ordered a New York Steamer and Hook and Ladder salad at the drive-thru. Drive-thru attendant seemed bothered to take my payment and didn't include napkins or utensils. I was unable to eat my salad until I got home to use utensils at the house. Food tasted great, but service was lacking, and prices are high. read more

Firehouse Subs - Hook & Ladder Salad - Sandwiches Near Me - Sparks, Nevada

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