If you want a satisfying, FULL-filling sandwich, pass by that Subway and come get a Firehouse Sub! I originally was going to use my TMobile deal for a BIGO Hook and Ladder medium sub, but once I logged into my profile, I noticed an even better deal that allowed customers to BOGO any sandwich. I hadn't had a Cheesesteak in a while, so I choose it as well as the Club on a Sub. These sandwiches could have easily been divided by 4 people but when all you ate was quinoa for breakfast, the whole sandwich was devoured! Comparing the two sandwiches, the bread was fresh, the meat stacked high and if you added veggies, they were plentiful too. I also like that Firehouse uses boxes versus wrapping the sandwiches in paper. From now on, when I'm wanting a sandwich, Firehouse is at the top of my list. read more

Conveniently located at the Meyerland Plaza mall so you can get some shopping and grab a meal quickly. Super courteous & friendly & fast service. Got the Firehouse Hero sub combo with chips & drink. As it turns out, you can customize your combo with any size drink, and your choice of sides. Side choices include chips, cookie, brownie, cup of mac & cheese, cup of soup, cup of chili, or a side salad! They also have a hot sauce bar. Casual bright atmosphere. All the employees seem genuinely happy to work there and seem to care about each. read more

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Went into Firehouse Subs at 12:13 only two people in the restaurant I stood at the register. A lady told me she should be right with me after a couple minutes just standing there while she's messing with the soda machine. I just walked out no one to help me at the front. Sad because I love this place and the food read more

Awful. No flavor and small for the price. I've tried it a few times and I won't be back.

Once you understand that this is not actual sub sandwich but rather fast food designed solely for maximum profit, it is acceptable although (like everything else now) priced about triple what it's actually worth. The sandwiches are better than Subway, which isn't saying a lot but it's something. Like getting Taco Cabana instead of Taco Bell. Soft tasteless bread, corporate vegetables, minimal meat, maximum amount of mayo on everything to give it some type of flavor. It's really a blot on our food culture that entire generations have grown up thinking that these are what actual sub sandwiches look and taste like. read more

Packed on a Sunday afternoon. Like nowhere to sit or stand packed. Now admittedly we went to pick up our Comicpalooza tickets, which by the way you can't buy on site like their email claims. You gotta buy it online and suffer the ridiculous 15% "service charge". But that story is for another day I suppose. The staff was pleasant and today's special was Italian sub. Pickle spear comes on the side for no extra charge. Free standing soda machine with free refills (take that McDonald's). The outdoor strip mall it's in is like a blast from the past. Cafe Express. James Coney. Even JCPenney. Omg. I've time warped. But all very bright and clean looking. Not like run down as you'd probably expect to see these stores in. The sub hit to spot and now we're set for next week at Comicpalooza too! read more

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My friend and I dined in at firehouse subs after a workout. I never really come here, so I was kind of taken aback by the prices. I paid a little over $7 for a small Italian sub, that's without any customizations or sides. I knew it'd be small but not that small... especially for that price hahaha. It was still good, and I enjoyed eating it with the pickle on the side. I just wouldn't willingly come here on my own. Plenty of parking in the plaza! Workers are friendly and service was relatively quick. read more

Firehouse Subs - Italian - Sandwiches Near Me - Houston, Texas

The Bible warned of Firehouse and Brimstone, and it came half true with this excellent sandwich shop. They have some of the better chain sandwiches in Houston, wayyyy better than Subway. Delicious sandwiches over here in Meyerland, and definitely one of the better sandwich chains out there. I personally prefer Potbelly, but they are very good, make no mistake about it, and I always thought their chili was pretty good too.  We've only had one sandwich from this Meyerland location, but we come to this plaza all the time, so I'm sure there will be return visits. read more

Firehouse Subs - Fire up the house - Sandwiches Near Me - Houston, Texas

Walked in the store 5 mins before they closed and the door was unlocked and the open sign was still up. I walked in and before I even get to the register the lady is tells me her register is close very rudely then walks way. If you don't close till 9 why is your register closed before that time. Very unprofessional if you close at 9:55p then your doors should've been locked and the open sign should've been turned off. read more

Service is great, food comes out perfect each time. If you ask for extra, they never miss! 10 out of 100 stars! Come to this place once or twice a week. Worth the drive. read more

Firehouse Subs - Sandwiches Near Me - Houston, Texas

i love a good sub! service has always been great. ambiance has always been great! Go get yall one if u have never tried them. now, it ain't jimmy John's, but shiiiiiiit!!!!! it's dam close read more

Hubby loves firehouse subs. They are good. Visited firehouse subs. I recently had a birthday. I am a participant in their members, app program. Redeemed a free medium sub. This is awesome. Hubby got a sandwich. A free medium sub for your birthday is really generous. We got hero and engineer. Excellent customer service. read more

Firehouse Subs - 10/4/2022 - Sandwiches Near Me - Houston, Texas

I had a wrong order place by myself. I called them and the manager was really helpful and direct me to get that sorted out. Good vibe and nice way to treating customers. read more

Anyone who reads my reviews knows I am a sucker for a sammich. And a good sammich this place does deliver. The hook and ladder sub is my jam. Turkey breast. Honey ham?!?! All smothered in jack cheese? Yes please. The bread is interesting too. It is not your typical white sub roll. There is a sweetness to it that I enjoy. And you should too. Now...IF you order a large...be prepared for left-overs. The large is a little ridiculous, but you now have lunch for the next day. Friendly staff. Great food. Great cause? Rock solid 4 stars. read more

Great service! Always greating you with a smile. I like going here during lunch! They have great lunch specials read more

This was my first and last time at this location and let me tell you why. I was in a rush so I knew exactly what I wanted. Not many people in the dining area waiting so when I walked in I ordered and waited. First thing I noticed was the wet mop left out in the dining area. Gross. I've worked in food service before and that's just something you don't do. Even if you get customers while moping you apologize, take 5 seconds and put the mop in the back and then come take care of customers. Second thing I noticed was the girl DID NOT change her gloves after touching several things prior to making my sandwich. Again gross. Talk about food safety. Thirdly, they make your sandwich right on this red cutting board. I asked the manager how often they clean it and Danny (think that was his name) said, "after making 2-3 sandwiches with food safe disinfectant". Not acceptable for me! How hard is it to put one of those papers (don't know the name but almost looks like parchment paper) down while making the sandwich? I smelled my sandwich before I left to make sure the disinfection wasn't noticeable. Oh was I wrong. I couldn't smell it but I could taste it. GROSS. $14 for a large sandwich and it has hints of disinfectant. Not only that the bread was toasted too long. I even asked another girl who was lingering behind the counter, "is anyone making my sandwich"? She told me it's in the toaster. How long does it take to toast bread? Then the sandwich was DRY. DRY DRY. It was screaming for more BBQ sauce. And I had to come home and add more cheese. The girl barely put anything but meat and mayonnaise on the sandwich. I know prices are high but that's no reason to be stingy on the ingredients. What a waste of $14. Next time I want a sub sandwich I might as well go across the street to H‑E‑B and make the sandwich at home. read more

Firehouse Subs - DRY Smokehouse Beef & Cheddar Brisket sandwich - Sandwiches Near Me - Houston, Texas

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My fav here is the Italian sub. Sandwich has good flavor and is pretty juicy. It comes in S/M/L, and is pretty reasonably priced. The place is loaded with all sorts of hot sauces, so if you like it spicy, this is a great place. They got one of those coke machines where you can customize your soft drinks too. Staff and service is pretty helpful and quick. 4 stars, because quality was good, and feels kind of like a premium subway.. read more

When I say that sandwich was fire... I mean dam. First off, everybody in there was super cool, had great attitudes and was dope. I ordered the Italian, with garlic mayo added black olives, oil and vinegar and wow. I'm convinced it was so good simply because everyone in there had such great and awesome attitudes and made it with love. I'm on my way back as I'm writing this. read more

Drove 20 mins and Arrived @ 8:55pm and the staff had the doors locked and mopping and cleaning signaling through the glass they are closed. Although the business hours say closing is at 9pm. If your in a hurry to close and go home then don't work a at a establishment that closes at 9pm go work at one that closes at 8:55 read more

These places are spreading like wildfire. They have more spots than a Dalmatian. So, as I start to leave the back of Meyerland Center after shopping, a Siren beckons me (first time to one of these joints). Menu has the typical ladder of subs, and hydrant of drinks. I volunteer to take a specialty sub, the New York Steamer, a corned beef and pastrami Italian sub sprinkled with the typical veggie toppings. It was about the same size as the competitions' and tasted good, better than Subway, and perhaps a bit less than Quizno's. But your taste may differ from mine. Differentiator: One great thing about this place is the large assortment of flaming hot sauces, in case you want to commit arson on your tongue. Without these, I guess Firehouse would have been named Smokehouse. If a body Alarm happens, and you have an Emergency to extinguish some embers, the restrooms are in the back, but since the place is a bit narrow, you may have exercise your Right of Way to get there. Service is about the same as the other competing sub places. I didn't get Hosed. read more

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Well my husband has gone to fire house subs many times over the years, today was my first visit there. Just as Heather promised the gluten-free bread lived up to everything she said! The most amazing sandwich I've had in a really really long time and can't wait to get another gluten free sub! And of course the rest of the things we ordered or amazing too! read more

Good sammish , friendly cashier . But that's it . The people making the sandwiches not so good thou . Not even a hi but a nasty look .

Have ordered smoke beef brisket which is very good, sweet spicy meatball which is fantastic and Saturday I had steak and cheese. Well, steak/cheese was okay, and this place is convenient from college. It is also a good place to eat while your significant other goes shopping. You can also do some work online because tables are large enough for portable electronics. Saturday we arrived it was shortly after 12pm and no lines. By 12:30 all teams in the area were heading in and lines were starting to form. They have regular families that meet other families, groups and individuals. They also have outdoor seating. This is a big plus for us since we like eating outdoors especially with our 4-legged larger than life dog. read more

I had the most horrible experience with an employee at Firehouse subs on Westheimer in Houston Texas store #590. First of all I was ignored and waited at the register for 5 minutes without being served with 3 employees behind the counter. When I was finally acknowledged it was by a male employee with IMMEDIATE malice and disrespect. When my order was given to me I noticed that it was incorrect and brought it to his attention he immediately began to insult me by telling me that he made exactly what I asked for when indeed that was not correct. I had ordered a medium sandwich because I had received a free medium sandwich for my birthday from Firehouse subs. When I originally ordered I showed him the coupon which he scanned for a medium free sub. But there was a small sub in the bag. He continued to say that if I would only admit that I was wrong he would make me another sandwich. He kept on and on and on and so finally I really didn't feel comfortable with him handling my food because he was so irate. So I asked for a refund which she started cursing at me and telling me that he was not the one to "F*CK" with. After a few minutes of being disrespected and cursed at I started recording at that point the employee got other customers involved and started egging them on by calling me names and instigating a damn near riot in this Firehouse subs. This simple misunderstanding turned into nothing short of a knock down dragout!! Out of three employees behind the counter no one ever intervened or tried to put a stop to this situation getting completely out of control physically and verbally. Unfortunately I can NEVER look at Firehouse Subs the same ever again! If I would have known that this employee was going to go this far I would have started recording from the beginning but I never thought that entering a public fast food restaurant I would have been treated this way so unfortunately I only got the ending of this employees very disturbing and unprofessional behavior. I have 3 1/2 minutes of this on video but of course the file is to large to upload here. 10/14/2022 at 3:00 pm. read more

I went in to fire house sub yesterday which is Sunday afternoon to get a sandwich for me and my dog I walked in nobody greeted me I stood and read the menu and knew what I wanted after reading the menu nobody looked up at me there were three employees behind the counter and for about 3 to 5 minutes I stood there like a fool and then I left not very good customer service. read more

June 14, 2020. Ordered from Uber Eats. I don't necessarily expect perfection, but this was a total fail. 1. Meat in NY Steamer was cut too thick. Sandwich did not have proper mouth feel. Inexcusable. Manager was not doing his job QA'ing the food during prep. 2. Pickle missing. Just sheer laziness and inattention to detail. 3. Stale brownie. Again, manager asleep at the switch. 4. Cherry "limeade" was basically cherry kool-aid with lime slices thrown in. Inadequately iced and not very good. I've been taking out from this location at least twice a month since it opened. Never again. They were 0 for 4 on what turned out to be a $20 order after tax from Uber Eats. read more

Sandwiches good, warm, inexpensive. Staff friendly and when not packed the deliver tableside. Stay long enough and they will pick up your tray too! Too bad about the drippy soda machine, bring an extra napkin when you fill up. They also have college student discounts - go Huskies! read more

The food was fine. Standard Firehouse Subs, which is quite good. The issue was the display of hot sauces that had well over a dozen empty bottles. When we let the staff know, they couldn't have cared less about it. Food was 3-4 stars Customer service was 1 star read more

This FIRHOUSE location has a friendly staff and a great menu. It's in the back of the Meyerland Plaza, so easy to get to from the neighborhood or after a shopping spree at Target, Best Buy, or JC Penney. I have tried every single sandwich on the menu. I loved all of them. They are known for the warm subs which are steamed up a bit to make them juicy and pleasant. That's the difference between here and Subway. Also a key difference is this, the calorie count of the big sandwiches are a bit more. I'm a fan of the HOOK N LADDER. They do have the fancy Coke machine that allows you to create hundreds of combinations and flavors. I seem to always get a vanilla rootbeer, but one day will go more exotic like an Orange Coke. read more

Great subs!! I really dont like sandwhiches but Ill always come here to get my food!!! Friendly staff and my food always comes out neatly fixed,prepared and at a fast time!! Lol i love the touchscreen drinking machine read more

Every time I get a sandwich delivered by Doordash it is completely soaked in mayonnaise. This makes the sandwich extra soggy and it does not travel well. Don't do that! Extra mayo should be only on request. read more

We visit Firehouse several times a month and always leave happy. Our 7 year old son enjoys the grilled cheese and rice krispie treats and my wife and I usually get one of the under 500 calorie sandwiches. If you're in the mood for a warm sub, this is your place. read more

Friendly staff. Perfect sandwiches every time. Quick and easy online ordering. Always receive call when item ordered might need to be substituted. Thanks Firehouse read more

I like ordering subs from the Meyerland location. The people that work there are super nice and make really good sandwiches. I highly recommend them. read more

AWESOME this place is the BEST Sub shop They make anything you want it's awesome it even has a coke freestyle machine that they always keep filled read more

Very good subs. I had the #10---beef brisket sub...it was very good. Affordable also.

Neither love nor hate my relationship with this establishment. Food is great! Thats what keeps me coming back. I just love the Smokehouse Beef and Cheddar Brisket. The mayo and bbq sauce just marry so perfectly together. Price is a little on the costly side but not over the top. Food aside, the customer service is what makes me give them the 3 star rating. It's never consistent. One day you'll get a cheerful employee ready to take your order. And then another, you'll get the one who doesn't even want to come take your order. In this day in age, good isn't good enough anymore. Customers expect for the employees to go above and beyond. Thats just the world we live in now. And when one experiences that, it makes you WANT to come back for more than just the food. Overall pretty good place to grab a nice yummy sub, they just need to work on customer service. read more

Workers cleaning with chemicals while you eat and stacking chairs on top of tables 3 hours before closing is inexcusable. Food was mediocre and employee attitudes were even worse. All of the sauce containers are all empty and they don't even have the house pepper sauce to compliment the tasteless sandwiches. The Manager needs to take action on this mediocrity of a chain restaurant. read more

Firehouse Subs - I'm sure customers like walking into a restaurant that has it's workers getting ready to close 3 hours before closing time. - Sandwiches Near Me - Houston, Texas

Heard the manager or someone in authority yell at employees. On two separate occasions. Totally unprofessional and mean-spirited. Would never go back. read more

Ordered the chicken noodle soup and a hot pastrami sandwich. The soup was only okay, it was on the salty side and didn't have enough vegetables in it. The amount and size of chicken was plentiful, which helped make up for the aforementioned items. The pastrami sandwich was juicy and delicious. The meat wasn't too chewy, which I really appreciated. read more