I literally go here, probably three times a week because I work nearby but the customer service is…read morealways talked here they're always super friendly and welcoming and every single sandwich on the menu is the best! Also, their place is always clean and service is always fast! Forever, a customer

Hands down a favorite spot. Both the club sandwich and turkey & provolone are solid choices, but…read morethe real star of the show is the Philly cheesesteak...juicy, flavorful, totally satisfying. Fair warning: it might cause some epic post-meal consequences, my girlfriend won't even let me order it when I'm with her anymore still worth it every time

The only reason why I step foot into this Jersey Mike's location is because I pass by it all the…read moretime in route to other places, which makes it a convenient pit stop when I want to pick up some subs. The parking situation is hit or miss dependent on the amount of traffic for the neighboring retail spaces, including Starbucks, a dentist, and a nail bar. The times I've been really make me question why I want to put up with this location. Unfortunately, 5 out of the last 7 visits have been very lacking in service and quality of food. When I place an order in app for pick up at a certain time, I want to be able to pick it up around that time or pretty close to it, especially since it is not a large order or something that would require a much longer time to prep. The sandwiches are almost never made until you get there, which beats the purpose for my order ahead. The staff have not acknowledged my presence upon entering the sub shop nor looked up once to see how many people have stepped in. I typically only see 2 persons working, one cooking on the grill and the other building the sub and wrapping it up. Having 6 to 8 customers in shop waiting for their orders isn't a good look. If this shop is consistently understaffed, I could see why the staff members are tired and not wanting to interact with their customers, being overworked and burnt out. I get it...but it's not alright if you want that constant consumer flow but less staff so the company can save money... because this is what turns people off. Waiting 25 minutes plus for a small order of one to two subs without staff informing you of the estimated wait isn't really acceptable. The quality of the meat and bread have also been abysmal, which deters me from returning to this shop in the future. If I really want my Jersey Mike's, I'll be going to another shop a few more miles away instead.

If I could give less than 1 star I would. This was the worst customer services I've ever…read moreexperienced. One employee made our sandwich and went to put mayo on it (the sandwich didn't even come with mayo, it comes with ranch) and I told her no it's actually only supposed to be meat and cheese. The lady said ok and continued to make the sandwich, but used the same bread with mayo on it. We brought the sandwich back in for them to remake it and the employee started screaming that they can't read minds and began to start trying to kick us out the store because of their mistake. She kept escalating the situation and yelling about refusing service and calling the police because "she can". She finally refunded the sandwich and said she's going to make sure we can never come back to the location, as if we would ever want to go there again. They didn't have name tags so I couldn't get her name but she posed for a picture for me, after she took ours and said she was going to put it in the back so everyone knows to refuse served to us if we ever come back. Fortunately for her, the won't be an issue for us.

First time trying American Deli in Missouri City, and I was pleasantly surprised!…read more I ordered the Chicken Philly with a 5-piece Lemon Pepper Wet Wings & Fries. The Philly was loaded with chicken, peppers, onions, mushrooms, and plenty of melty cheese. It was good! Now, add some bacon to that Philly and baby... THAT would've really set it off! The lemon pepper wet wings were flavorful, saucy, and definitely hit the spot. The fries were nicely seasoned, but I would've preferred them a little crispier. I like my fries with that CRUNCH! Overall, everything was good, especially for my first visit. Good portions, good flavor, and I definitely left satisfied. Overall: 4/5 I'd definitely go back... and next time, I'm finding out if they'll add that bacon to my Philly!

I've been to American Deli a few times, & each time they haven't disappointed.. however, the last…read morevisit, my Philly steak was lacking sufficient meat.. when brought to the attention of management, Sam rectified the situation.. you definitely have a customer for a long while... excellent customer service is paramount for a business to be successful!!

I really hope these guys don't mess with their ingredients/bun/cooking style…read more This is the best Philly cheesesteak I've ever had and I've had their food at least 7 times so far. Please don't change anything Only thing I would change are the sides because the fries are pretty boring and not very tasty

This place is outstanding! Super nice people that work here and very accommodating. I got the…read morePhilly cheesesteak wrap and it was incredible! Probably the best Philly cheesecake I have had in Houston. The prices were very reasonable as well. I wish this food truck would open up a restaurant! Also? The fried mac and cheese bites were to die for

The customer service is impeccable at this location. The staff are friendly and professional. This…read moremay be a small detail to some but I love that they ask me if I'm a rewards member and they always remind me that I have offers I can redeem. During this trip, Brianna (who was extremely sweet) informed me that I had a free slice of cake which made a perfect dessert after my meal and Steffanie let me know that I could fill out the receipt survey to earn free fries. She was super helpful. With me being a native, I can vouch that the food tastes just as good as it would if you were ordering from a location in Chicago, which is important. The dine in area is super clean and everything is neatly placed down to all of the chairs being pushed in.

My friend and I were originally headed to Pluckers Wing Bar, one of our favorites, but the wait was…read more45 minutes to an hour. He suggested Portillo's instead. I asked what they had, and he said burgers... which doesn't help me since I don't eat beef. I told him if they had chicken sandwiches, we could go. Not only did they have chicken sandwiches... they had SPICY chicken sandwiches. And whatever that sauce is? Delicious. This is one of those places where you can order at the kiosk or with the staff behind the counter... we went with the staff. Customer service from everyone was top tier. I loved how the whole team was engaged and actually providing real customer service. The vibe gives classic bar-and-grill energy, and the food? Really good. I didn't expect it to hit like that, but it did. I ordered the spicy chicken sandwich with fries and a Dr. Pepper... and yes, the Dr. Pepper was on point too. Overall, the experience was great. I told my friend if I ended up liking this place, I was going to resent him... Well... resentment felt. P.S. The bathrooms could've used a little attention. They weren't the cleanest, but that was my only issue.

Amazing sandwiches and the service is amazing. It's a mom and pop restaurant and the food is…read moreabsolutely delicious must recommend if you are in the area.

I was in the area and on the outside, this place looks like the type of spot that would have good…read morefood. When I walked in, I was immediately greeted by Gwen. She was very friendly throughout my visit. I usually rock with an Italian wherever sub place I go. Gwen told me it was the signature sub; I asked if I could get it hot. The sub was toasted perfectly. The bread wasn't thick and I loved that. The sub was a little small, but the ingredients were very fresh and delish!

First visit, a small restaurant, not busy…read more Cashier friendly and attentive. Ordered 10 wings, 420 da Munches sub, and 2 egg rolls. Seems the AC in the Dinner area isn't working, based on the two large fans. Ok, all look good, tasty and made to order. I can't speak on the Philly because I don't know what they taste like. My favorites were the Wings and fries. They Halal if that matters to you. The Rest Room/CR having only one need attention regularly, and upgraded.

Had a hankering but didn't hit the cheesesteak craving. I don't know what kind of meat it was but…read moredef not ribeye and they chopped it up like hamburger meat. The flavor was good but with the oil, it disintegrated what was not bad bread. Super heavy for me-. It needed green bell etc to cut the sameness- not tomatoes or lettuce in my Philly- the heat kills its it was also pretty warm in there like the a/c was not working.

Stopped by for a quick lunch on our way to visit friends. Great, juicy burger and friendly staff!…read moreWill return

When the food is made correctly it is amazingly good!!! The new staff thay is there is absolutely…read moreHORRIBLE!! Nonchalant, confused and rude!! As a customer that has been going here 1 to 2 times a week for 3 years!! I will NOT be going back!! I have waisted to much money for my food to be wrong so many times and I over looked it! Mainly because the old staff was so nice!! These two they have now! Never again!!