I always support local and how can you not support our 1st responders? The food here is always good and the people are always nice and genuine. I honestly felt as if I was at the firehouse in my hometown. read more

My husband likes the subs here although I don't care for them. When I get the sandwiches close to my mouth I cannot stand the smell.

Forget about "Subway Subs" and the pictures you see on TV. Even "Jersey Mikes" subs all SKIMP ON THE MEAT.. Firehouse Subs are the best. A lot of meat and very tasty. read more

This is the worst Firehouse subs that I have been to. Every time I have been there the employees look and act like they hate the place. I have asked for pickles the last two times I've been there and when I've got home I've had none. The sandwich that they have made for me and the last two times were also incorrect when I got home. When I was there today waiting on my food the manager answered the phone and immediately you could tell he was disgusted with taking the order from the customer on the phone. read more

I ordered online for pick up 2 hook and ladders. Both the same except one called for no onions and no mustard plus black olives. Well we got onions on both and no black olives. If your going to make those options available for the perfect sandwich, then please follow directions. read more

Food is consistent! Service we'll can't say the same! It shocks me that a place that represents the hero's who work so hard to keep us safe would employee lazy gossiping employees who do not put customer first! read more

I was really surprised when I saw that so far, no one else has had the problems that I've had while going to firehouse. I've been there probably 4 times. I get the same sub every time. There's usually like, 8 people working. The first time I went, everyone greeted me when I walked in, but they seemed bored. Zombie-fied. Like they were automatically programmed to say "Welcome to Firehouse" whenever the door opened. The first time I went, there was a group of employees talking to a girl who seemed to be cleaning on the other side of the line. They asked her what time she got off. She said, "Nine." Well, when I got out of my care (parked right outside) my clock said 8:45ish. They asked her if she wanted to take a 10 minutes break. But...that didn't make sense, she gets off at nine...I guess it just seemed a little to...overstaffed. The feeling of having so many employees seems so lackadaisical when reflected onto the customer. I will admit that an employ has never been rude, or made me feel awkward, and that's a huge plus. Whenever I go, their drink machine is ALWAYS out of whatever flavored syrup I want to try. That have a cool machine that can make like, 300+ flavors or something. But whenever I get in line to get a combo I hear someone at the fountain going "Oh, they're out of syrup" "It's mostly water today." "Very watery, wonder if they're running low on supplies." I don't think they serve any cold sandwiches on purpose--but I normally get either a steak or a chicken sandwich. Even though they're supposed to be warm, and there are like, 95320483209420394823 people on staff to get the job done, my sandwich is almost always either lukewarm or just barely warm. I don't want my sandwich to be mouth burning hot, but you know...I don't think I could change a mood ring's color with these sandwiches sometimes. For that amount of people to be on a line, working on sandwiches all day every day, I expect them to be a certain tempurature--no, they can't determine what every customer's preference is. But you CAN wait for the sandwich to cool off. You CAN'T make the sandwich warmer, unless you're going home and are planning to put it in the microwave (can't do if you're on your lunch break, for most people.) Personally, I feel like their 8 inch subs are a little teensy bit over priced for the lukewarm product I get at the end. I feel like I could get a perfectly warm sandwich at subway for probably a little bit less (footlong). But their bread trumps Subway's and Quizno's any day. It's a heavy competitor for JJ's. But that's no reason to raise the price a whole dollar and a half and then some. TL;DR I like the place, but I feel like they're a little overstaffed and have some tiny kinks they need to work out. Including tweaks in pricing. read more

I wish there was a NEGATIVE star rating because i'll never eat at this place ever again. We drove by 15 minutes before close. Open sign still up, we pulled up & before we could even get out of the car the girl behind the counter double flipped us off. That's the service you get here & im never eating here again read more

We ordered lunch online for pick up and doing so got us in and out in a flash. Unfortunately, neither my husband or I was happy with our subs. I ordered a hot Turkey and bacon sub with peppercorn Ranch dressing. My sub was drowning in the peppercorn Ranch which caused the sub roll to be extremely soggy. I requested the bacon to be extra crispy but the bacon was so thin and fatty I had to take it off. My husband got a meatball sub. The meatballs were bland and they put on so much sauce that his sub roll was extremely soggy also. We will not be eating here again. read more

My new favorite sub is the Italian, I've also have the New York steamer the tuna and even the veggie that's not on the menu. All the subs are always awesome at this place and I'm not sure why I hadn't discovered it sooner. It's in the parking lot with Panera and the hardware store. All these locations are super clean and upscale casual for a quick lunch drop. I think it's my new favorite sandwich place for sure! read more

We rolled in tonight at 9pm and everyone in this place greeted me! They asked if I'd ever been to a Firehouse Subs - I replied NO - and they told me about how they do things differently. I wasn't in the mood for a sub (I came with friends) so I got a bowl of CHILI. It was fairly standard but good. They added some cheese and chopped up some onions and put that in too. I was very pleased. And once again let me say - the people were very friendly and welcoming. I'll be coming back soon. read more

Got off a work after a very long day and all I was a sandwich so my husband surprised me with taking me into his favorite sandwich place but we wanted to try a new location closer to home (both our first times at this location) I messed up the directions and it was 8:25, which since you close at 9 I figured I'd call in just so I wasn't ordering close to close. The girl who answered the phone immediately sounded unpleasant, I told her I was calling to place an order and was almost there just wanted to save them time and she said its almost 8:30 and they dont take orders after then, then I get there to place my order because she said she cant take a phone order, the place is dead silent, 4 other people in line to order, and every worker is upset/annoyed and you can blatantly tell. Would like to say my first experience was HORRIBLE. If I return it will not be at this location. Locked the doors while we were still in there, was annoyed I asked for my pickle etc. Hope this gets fixed! read more

It's all so good. All. All. Please try the best subs. I love the cheddar BBQ brisket and the Italian subs. I always get a cookie and a brownie when I come as well. Some of my favorite chocolate chip cookies. They steam the bread and I like the fact that there is more meat then bread in the subs. read more

This is one of our tried and true sandwich places. We live nearby and come here often. I like the Turkey Verde sandwich - especially because they don't skimp on the meat. It's super delicious! The service is always friendly too. read more

Awesome subs, the bread was fresh and tasty. The staff is very friendly. My kids don't eat sandwiches and tried them and loved them. They gave my kids a fire hat which they were really excited about. Friendly greeting when you arrived and a big "Thank You" when you leave. Would definitely go back again. read more

What great hot subs! The barbecue sauce they make is fantastic and oh how I love all the hot sauces they have!!

They used to have very good subs and decent employees. The last few times I have gone the food has been overpriced (as it has always been) and not much better than Subway. The employees are a bunch of kids that would rather socialize than get your order right and that doesn't help. read more

We LOVE this place! The employees have managed to find that perfect balance- they're helpful and attentive without being intrusive. The sandwiches are BEYOND delicious! The bread is excellent, the variety is outstanding, and their hot sauce bar is brilliant! We live less than a mile from Firehouse, so we'll be back! read more

My husband and I really like this place the theme is so adorable and it's pretty cool that they have the custom soda machines. Their subs are way better then the cardboard you would get anywhere else. My daughter loves getting the little fire hat to wear. She looks so cute in them! read more

Very disappointed!!ordered the mushrooms on the Philly cheesesteak paid extra. No mushrooms. Almost no onions or peppers. Not worth the money. read more

This Firehouse was busy! And it was between lunch and dinner so I was surprised. I got the Hook & Ladder Light, plain. They were out of unsweetened iced tea and I had to let them know. Took a little bit before the tea was ready and I could make my way back up to the drink station (lots of people), but it's always good food at Firehouse. read more

They completely messed up my sandwich, my Mac n cheese was frozen. Very dirty at the moment. No sweet tea. Workers weren't that friendly. Usually have good service but will probably not come back because of this time. read more

I'm obsessed best subs I've had so far and I love the menu! Everyone loves it so far so I keep going back! They even have healthier delicious choices for lower calories! read more

This Firehouse location is not up to par to some of the other firehouse locations that I have visited. Walk in through the front door and you have to shuffle around all of the tables to get to the register to order. This is especially awkward once you're sitting down trying to enjoy your sandwich and people are bumping into you trying to give their order and to fill up their drinks. I ordered the hook and ladder which is usually my favorite sandwich at Firehouse. The sandwich was edible but you can tell not much care is put into the sandwich. Half of my bites into the sandwich were just bread, tomato, and mayo, no meat. The meat was bunched up into certain corners of the sandwich and not evenly spread out over the bread, and the bread was soggy. I had to struggle to find any onions the onions were one or two little strands on the sandwich and lettuce was sparse. When I filled my soda they were out of several different Soda brands. The first two I tried to fill up with, they were my favorite they did not have, they were out of them. The place was crowded but people were leaving quickly and tables were left dirty making it hard to find a seat with a clean table. One thing I do like about firehouse is they have Funyuns as an option for chips. Overall for $11+ for sandwich chips and a drink I would expect much more. I will return to firehouse but definitely not to this location. read more

I've been to this location dozens of times. I always say no pickle and I always get a pickle. Today I told them I was allergic. I still got a pickle. I also said no onions. There were onions. I'm not going back. I've even contacted corporate about this and the fact that they don't seem to care, well I'll probably never spend my money at any firehouse subs shop ever again. read more

If u want a real subway sandwich you'll have to forget subway. Come to firehouse. I was definitely impressed with the fresh ingredients service was fast to. read more

Tried this place on a recommendation from a friend. I am a fan. The food is really awesome. The staff is so-so. I will be coming here again and again. read more

Subs aren't bad. Nice different choices. Love the coke machine with 120+ flavors and the chips variety. The seating sucks barley fits two people and the tables are barley apart from eachother so every seating is made awkward because you're sitting close to a person eating his sub. The tv makes the place a little bit more better and the workers are nice and friendly. Overall this place is good. read more

Tried one sandwich. Large = Ginormous. Ordered the meatball sub. Sauce was a little bland, but the bread was fresh and the meatballs were good. I will try something different next time. They have 5 star potential, I just haev ti give it another try. read more

Clean, polite (even when nearly closed) staff, and FAR larger portions than expected. Definitely a fan of the franchise now.

Awesome Subs I get the Club on the Sub each time & love it just the same. Firehouse not only has great warm steamed subs, but they've got the perfect atmosphere to go right along with it that tells a little bit of their true starting story. Opened by 2 firemen with a love for food & an idea of passion. They tend to bring a smile to nearly all their customers faces, not allowing them to leave until the stomachs are full. read more

FireHouse Subs delicious!!! Yummy . Lunch with my son enjoying Fuel Under 500 Hook and Ladder sandwich ! Come on go get a sub , it's always fresh and great tasting ! read more

Have since tried almost all the subs on the menu... This is still my go-to place for a toasted sub! Size of the sub is great and they make sure you will not be left hungry. read more

Great food! The mobile app works great now for advance orders. The flaw is the restaurant was designed by a moron. It's hard to get in the place and harder to get out without brushing up against people trying to eat at tables that block everywhere. read more

Vegan option available which is must for me! My son had his favorite meatball sub looked gooey and he thoroughly enjoyed it!! I had toasted bread with mushrooms and vegetable sub with humous and avocado (tell them to hold the mayo and hold the cheese) it was delicious !! read more

Although window clearly displays sign mandating mask wearing, this location is very lackadaisical with enforcement. Arrived to pick up food and the store was understaffed so lots of people waiting inside, including non mask wearers. Staff also not properly wearing masks, one with nose out while making food, another wearing a thin "neck gaiter" style that is well known to not offer any protection. Not a good look overall from a brand that displays safety information on their cups! I was forgiving of the long wait..... what are you gonna do when the staff doesn't show up? They did the best they could to process orders. But then, back at home, I pulled a long hair out from my sandwich!? I wouldn't have been motivated to leave a review at all, but hair in my food on top of the rest, that doesn't fly. Do better, Firehouse subs! Your prices are at a premium for quickie sub shops, so I'd have expected much more. read more

Awesome subs!!! Meatball is the best... And it is super filling. The Philly steak is kind if chewy.... Love coming here though. I just wish that they would do something about the restaurant layout. It is kind of crammed where you line up to order and there is no real clear line or place to go. Kind of confusing and frustrating. read more

I just moved here from Texas and I'm so glad that there's a firehouse near me! This is my favorite place to get a sub hands down. The meats are fresh and the bread is delicious. I will say that the staff was less than.. High school aged kids who looked miserable and completely gave us the impression they couldn't wait for us to leave (even though it was 45 minutes before closing.) that would be my only complaint.. Definitely not bad enough to keep me away from this place!! read more

This place is the absolute best for subs. I've never had a better sub from anywhere else. It's a shame I'm moving to Seattle, Wa where there are no locations close by. I'm going to miss my weekly Saturday night fix. read more

Love this place! I have had the brisket, the beef and cheddar, and the pulled pork. All of them were so good that I thought about them the next day. I wish they had one closer to my house. I also love supporting firefighters and rounding up to donate to their charity. Thank you for serving good food! read more