I highly recommend Chicago Locksmiths. Their level of customer service and communication is…read moreexcellent. I called them hoping for a same day appointment. It was late in the day because the original company I called was a no-show. Chicago Locksmiths said they could do it and gave me a same day time window. Excellent communication: The technician called me at the start of the time window to tell me he was on another job, but would be there within 2 hours. This allowed me to get on with my day rather than waiting by the window/the phone (as the other company had left me to do all day). The technician then called me when he had finished the previous job and gave me a time frame of when he would get to me. As it was quite late I decided to reschedule for the next day. The same evening Chicago Locksmiths called me to confirm a next day appointment time. On the morning of my appointment the new technician called to say he was on his way with an ETA for arrival and called when he reached me. The communication was excellent and meant I could do other things because I knew Chicago Locksmith was keeping me updated on the status of my appointment. For the appointment itself, the technician was great. Explained everything, gave me advice on one of the doors which was coming loose off the hinge. Re-keyed my lock quickly and cleaned up afterwards. I will certainly use Chicago Locksmiths again. Great service, and impeccable customer communication!

I sent out a free estimate request via Yelp and received far too many responses…read more My primary, evidently probable Yelp Elite and Yelp All-Star review are based on Yelp and my communication with the owner Shay. Perhaps he is of Irish heritage, I never had the opportunity to find out 1) I have seen over 300 photographs of his work This man is the very BEST if you are only looking for a handyman or have no assistance from even an essentially useless husband in the paint or a long hair clogged shower drain 2) Shay is a LIAR I appreciate that he was willing to drive out to The suburbs of Chicago from all the way East in Logan Square His estimate is NOT free as Yelp guaranteed He requires photographs (easy peasy) of the locks as well as *$45* to even come out to take a look He broke the Yelp Guarantee right there Chicago Locksmiths should be banned from Yelp same as nobody should have voted for Trump. There were zero good choices but at least ond was NOT a babbling dementia suffering 90 yeat old 3) Shay claims the his primary concern is home and auto safety If that were actually true then with photos in hand he has zero reason to have a $45 fee to take a look I have zero reason to take issue with Shay - especially his quality of work All that I know is that Shay LIED to Yelp in order to gain business and if that works for him, then I do not give a fxck I shall not be used I have Elite and All-Star status that I EARNED with Yelp and followers Every single one of my Yelp reviews are shared with Google I sincerely hope that my review discourages anybody and everybody from hiring Chicago Locksmiths

Store front sign says "OPEN" and store entrance is open and very rude employee says we're closed…read moreand to leave

We were having trouble with the lock on our front door and I called Chicago Locksmith. They were…read moreable to make an appt for the following day. Noah was amazing! Came, assessed the issue and instead of selling me a new lock which I thought we would need, he was able to rekey the lock at a more modest charge. He even shaved the lock entrance a bit so it would fit better given it's age.

I 1st called to get a specific safe for my client. George walked me through all the reasons for a…read moresafe that I could take back to my client to make a decision. He offered to come out to look at the location and to confirm the size and delivery. He was nothing but wonderful! Very knowledgeable, more than helpful, nice and funny. Anna set up the appt with ease and confirmed the time the day of and the delivery team really worked hard. 600+ lbs!

I highly recommend Windy City Safes in Niles to anyone looking for a gun safe or a large personal…read moresafe. The owner, George, is very personable and easy to work with and his prices - including delivery prices - were reasonable For about a year I was trying to find a place that would not only sell me a great safe, but deliver it and bring it into my house. Most places I looked at would only drop the safe at my front door. And there was no way that I could move 375 pounds.

This place is awesome! They have helped me twice when my car key got stuck in the ignition and…read morewouldn't turn. They replaced the ignition cylinder. I had to use another company in between my two times and was very dissatisfied and that experience made me realize how much better Dupage Security Solutions is. Dupage Security Solutions technicians are responsive, timely, affordable, professional, thorough, patient, and they explain everything step by step, tell you your options, and get your permission before moving forward on another step. I called this most recent technician "my hero" and he humbly smiled and went on his way. :) They aren't 24 hours (that's why I had to try another company- next time I will wait!) so keep that in mind. They do many other things- check them out at www.dupagesecuritysolutions.com.

I really appreciate the professionalism and understanding that was extended by these guys…read more I had to change the-not the locks-the whatever you call them in my parents home and I called Ace Hardware for a recommendation. They sent me to DuPage Security System and I felt like I was in excellent hands. Anyone who pets my dog gets extra stars. Thank you!

We had Keller Lock & Safe re-key our office this year. The service is still excellent and their…read morewebsite booking procedure worked great for us. Thanks so much to everyone at Keller - Paul is so great and he went above and beyond in his service!

Furious would be an understatement. Paul has been to my house twice. Not once but twice to measure…read morethe exact same door because the first time he lost the measurements. I paid the service fee for him to come and measure the lock I needed, as well as have him re-key another door. It's now been 3 months that I've been waiting for a simple phone call for someone to call me and say whether or not they will be able to add a lock to our sliding glass door. 3 months and not a single person at Keller Lock & Safe has been able to call me back and let me know if it's possible. Paul is the person who has come to measure twice (both times being hours late) and even when I've gotten ahold of other people, they always direct me back to him saying I need to connect with him to find out if a lock can be installed. I would have called someone else months ago except when he originally came over he broke our door and said he would fix it when he came back the next time. This place is horrible to do business with and terribly unprofessional. STAY AWAY.

Got 2 car keys cut and programmed for 55 bucks…read more The big guy that helped me was very nice and informative on what needed to be done and what he needed to checked for me. The location is only a few minutes off I290 and has plenty of street parking.

I've been going to General Lock for years. They always provide good quality, great service @ good…read moreprices & most importantly keys that work. When I first started going to General Lock they use to be located on Fullerton Ave just east of Cicero Avenue. At the time I had 3 buildings so this location worked out pretty good as it was on my route to the buildings. Today 04/30/20 I called on General Lock again to get key fob for my wife's car. The key fob I got was a pre furbished key that cost $108.00 out the door. I could have gotten the same key fob @ Toyota for a mere $464.00 + 10% tax only $510.49. Yeah I think I'll stay w/General Lock.

Excellent service. Very responsive, quick, reliable, and reasonably priced…read more I recommend highly.

I was so impressed with this business from beginning to end. It was very easy to schedule an…read moreappointment. Clara came right on time and was able to fix every single issue we had in our historic home, including rekeying, helping with jamming doors, repairing/replacing broken knobs, installing new latches, replacing mechanisms on a deadbolt. The prices were super reasonable and she knew exactly what to do with every problem right away. I highly recommend this locally owned business!

Ryan was amazing to work with. He fit me in before heading to another appointment and I am so…read moreappreciative because my puppy was locked inside the house when the deadbolt decided to not cooperate. Ryan wasted no time getting to me within an hour and was professional and personable! The best experience given the stressful situation!

These people were the only ones available when my lock didn't work at 1 in the morning!!! Waited an…read morehour but they arrived and were quick and kind!!!!!I loved that out of 20 they were the only ones working on a Saturday night-into Sunday morning!!!! These guys are the BEST!!!!!!

They were the first call and made it clear and helpful with my car lockout. when getting there Mike…read moreworked on my car and was a great help. don't hesitate to reach out to them.

I was referred to this company through my home warranty and had a very unprofessional experience…read more Corey scheduled an appointment with me, then later forgot the date he had originally set. When he called, instead of apologizing or taking responsibility, he became rude because I couldn't suddenly show up at a different time that worked for him. The phone interaction was disrespectful and poorly handled. As a business owner myself, I would never speak to a customer the way I was spoken to. Regardless of skill level, professionalism and basic respect matter. Based on this experience, I would not recommend this company.

Showed up unannounced & they have taken care of my locks all the time fair priced & there in the…read moreneighborhood .

very nice. had a blank that two other lock places did not have. price was fair. they have parking…read morein the rear. art c