Have been going here for over a year to do my nails with the same lady, no issues. She was coming in later so I decided to try the next available person. A guy named Anthony that sits in the back of the store. I don't usually write reviews but his level of rudeness was so extreme, I couldn't let it go. He made me feel so uncomfortable. I asked him to straighten the tip he just glued and he dropped all his tools and stated "If you have a problem now, youre gonna have a problem at the end so maybe someone else should do your nail!!" I was flabbergasted. How rude! No customer service skills. Never again!!!! read more

i'm giving Finetouch 1 star because I can't give them a 0. first when I got to the salon the lady at the chair with a short blonde pixie cut couldn't be bothered to even look up from her phone or computer to speak to me. then when i pick my color she has me just standing there instead of calling the ladies over that need to do our pedicure (i was with my mother). after I am the one to ask her "well now what" that's when she picks her head up from her phone and lazily calls over the ladies that are to service us. Those ladies by the way (Dani and Elena) were at the front but were too busy talking to each other to even realize their appointments just walked in. when we get the the chairs the ladies did our pedicure in less than 50 minutes but somehow we were charged 65 dollars EACH when the sign clearly says 20 dollars for regular and 40 for gel ... There's no service that should be over 20 dollars for less than an hours worth of work. they didn't even do a spa pedicure .. just regular stuff. NEVER GO HERE if you care about actual quality and being treated with care for such high "luxury" prices. absolutely ridiculous and FineTouch should be ashamed of themselves for the ladies they have working with them !!! AND my toes came out ugly .. never going back even if they offered to pay read more

Do NOT I repeat (if you want to save yourself agony) and MONEY (which is important) do NOT book nail technician DELMY. She is not good and doesn't know how to do nails well. She is also very rude and from the negative comments regarding this establishment, I believe she is causing them to decline. She is a horrible technician who will leave you upset, angry and to avoid that, I am releasing this frustration via this review to save someone else this stress. The best technician is LOUISA. I will be sticking to her from now on. Again, do not book any nail tech named DELMY if you want to leave this salon happy. Good luck! read more

DO NOT GO WITH LILLY I was running late and I understand that I was lucky enough to get my nails done. But damn, she was so eager to rush to go to her next client that she did a horrible job. Five extra minutes wouldn't have hurt anyone literally. The reason why she went over my fingers is because I asked her to remove my cuticles as she should have and she barely did it. Then painted my nails. I still saw cuticles so I asked again. This time this woman literally went deep. Sis didn't even file my nails properly. HORRIBLEEEEEEEE Besides that the salon is great, clean!! Jason is great boss so he was able to work something out with me. But if you guys are running late or something just do not go with her. read more

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Chipped after ONE day. New to the area and was in search of a new place to get dipping powder manicures. I like to keep my natural nails and dip is the only way I can keep them long and strong, and they've always lasted me at least 3wks... until now.. the lady who did my manicure was very nice, and she did tell me they don't do many dips... lesson learned will not be going back read more

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Appointment was easy to make over the phone. I was quoted a price on the phone and it was honored in person. They send a text as Covid precaution and a form to fill out. Salon is on a Main Street with metered parking, bring quarters, 2 hrs max. I came on a day there was construction, it was complicated lol Once inside, temperature is taken and mask is required. I had an appointment for a regular pedicure and acrylic fill. I had to wait 20 minutes for my pedicure but luckily the salon was empty so no crowding issues. Pedicure was okay, not relaxing. Acrylic fill was very rushed. I figured it was because there must be another client right after me (and I was right) but my nail tech stated to the receptionist once I was done that she was so hungry that her head hurt and would eat before she would take her next client. Would not come back, would not recommend. Acrylic fill was $35, Regular pedicure $25 read more

Fine Touch Nails 1 - Nail Salons Near Me - Hackensack, New Jersey

I recently moved to Hackensack from NYC. I am very much into nail art and the creativity that comes with it. I have been looking for a nail salon in the area as i have been driving to and from NJ to NYC every 2-3 weeks to get my nails done by my nail tech of 6 years so this was a big deal for me. I was introduced to fine touch by someone I met at a local bar. I made my appointment online for a fill-in which was very convenient. I booked for a fill-in and left $20 deposit. I arrived at 7:58am, my appointment was for 8am and Billy started my nails. I told him what I was looking for I had a picture (very into nail art and showing creativity through my nails) and he advised very abruptly that he could not accomodate me because the time allowed for a fill-in was 1 hour and he had a client right after. Understood, however I think this should be communicated while booking an appointment online so that the client has an option to choose nail art that will add additional time to their service. He did 4 nails with art and the others were plain...He was done right at 8:57am, he worked fairly quickly and the quality was a 8/10. While doing my nails I asked him if he had an Instagram where I could see his work, again very rude he said NO. (Which I found out later was a lie...why he lied I have no idea...weird) I was not happy with the results because I came there with a picture of what i wanted and he didn't deliver, in fact was rude about it. When he was done he got up, went out to smoke, didnt try to accomodate me at all eventhough his next client had not arrived. I paid $70(including deposit) for my fill-in which is not bad considering I am used to paying $120+ per visit in NYC. I didnt get upset although I didnt feel welcomed or appreciated as a potential new loyal client who does not mind spending money on her nails frequently. I advised whom I assume was the owner how unhapy I was and he took my payment. I normally tip my nail tech 20%+ however this is the 1st time I did not. The owner initially made an excuse for Billy advising he had another client however this client still hadnt shown up, so Billy definately could have accomodated me. I asked the owner if someone else Could finish up the nail design for me. Initially he said no one was available then he said he would be able to have someone help me in about 15 minutes so I waited. I waited for about 10 minutes and a young lady was able to finish up the nail design for me she did a good job as well I was charged another $25 for six nails making my total $95 and I tipped her $10 for literally 10 minutes. Again I don't mind tipping if the customer service is A+ and she did a good job. Overall would I return, No and not because the quality of the work was not good but because the customer service was lack luster I did not understand the nasty attitude that Billy had maybe he had a rough morning not sure but I work in sales and will never treat a potential new client this way especially when they are spending their money with me. The location of this nail salon is prime real estate as there are so many new luxury buildings being built and it will definitely bring new clientele to them however I will make sure that I share my experience with other new potential clients that may be looking for a new nail salon. I've never had this experience at a nail salon in New York City this is something new for me I spend a lot of money on my nails and I don't mind. getting my nails done is about the artistry and the experience. Unfortunately the experience at this nail salon fell quite short and I will not be returning. read more

I came to get my nails done on Saturday and the nail technician rushed through my nails. I noticed two of my nails were bubbling with the polish and pointed it out. Instead of her redoing the polish she used a nail file to get it out then added more polish. She was in a hurry to eat her lunch. The next day the polish lifted off my thumb and I called to complain. I came back to get it fixed and the receptionist was very nice and wanted to help me. She asked a worker who was not busy Jessica to assist and she shook her head and said no. Jessica had no client and the shop was basically empty. She proceeded to chat with another worker while she was doing a client's nail. Customer service needs to be improved. To have an employee shake her head NO for a customer to see is rude. Luckily a very sweet woman name Julie came in and fixed my nail and is now giving me a pedicure. She barely speaks English but is a gem for your store. read more

BOOK WITH MAIRA!!! I have been coming to Fine Touch for the last 6 months and I have to say, hands down, this is one of the best nail places I have been to. I have been seeing Maira and she does some of the best work! Every design I get is fun and creative. I let her creative genius do work on my nails. I always come out happy and I can't stop looking at my nails. Maira is the best! read more

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I've been going here for the past 3 years. I've recently started going to a girl named Jessica that works there. The last time I went to her, she cut my finger (not the first time), and while using the drill tool on my nails I had to tell her several times to stop, go softer, and that she's hurting me. When I final soaked off that's set.... This is what I was left with, BLOOD underneath my nails!!! I immediately called the manager and let him know what happened and that I will never be going there again!! read more

Fine Touch Nails 1 - BLOOD underneath my nails!! - Nail Salons Near Me - Hackensack, New Jersey

I got UV gel for the first time here and it was terrible. The first time was done roughly and when I asked for a design, the employee rolled her eyes and said NO. The second time I went with Anthony for a fill in and he left me with so much space between my cuticles as if my nails had already grown out a week. I didn't notice until I got home. So I went back two days later and he said that it was because I had my son sitting next to me. I also paid $15 for 3 nails to have designs... when I asked him for a different color and design the second time he said NO. Although I had already paid the $15?! He was so rude. And not to mention my nails looked terrible!!! Very uneven, lifting, and unnatural looking. He left the last color on them and didn't even care. Don't go here. The only positive thing I can say is that the receptionists were very helpful in giving me my $15 back for the designs. read more

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Love this Salon! Super clean!! You make your appointments online depending on who you want to get your nails done and it will show you all the times they are available it's quick and easy! Anna is amazing I absolutely love the way she does my nails!!!! read more

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Anna is the absolute best. She's super sweet and does my nails beautifully every time! read more

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I have to say that I am totally impressed with the service I received frBilly!! He was ready for my appointment!!! He did an ombré full set with acrylic and 2 designs. He was finished in 45 minutes and they look absolutely beautiful! I have never been so happy!!! Thank you, Billy!!! read more

Fine Touch Nails 1 - LOVE! LOVE my nails by Billy!!! - Nail Salons Near Me - Hackensack, New Jersey

I always love one of my coworkers' nails and she recommended Fine Touch Nails to me. After reading reviews, it seemed that Billy might have been the best tech to try. In honor of a birthday treat, I decided to make a reservation. I showed up for my appointment about an hour early and just hung out. I noticed numerous clients coming and going quickly and close to my appointment time. Thankfully, Billy finished all of them promptly and came to get me at 2:59pm for my 3:00pm appointment. His quickness can be both a positive and negative. I'm usually very aware of the control of my body. I like to hold my own hands in place for my nail techs. Billy seemed to find this frustrating and kept stressing for me to relax. However, I was relaxed. Regardless, my nails looked amazing even though he did nothing for my cuticles. I've had my acrylic set on for almost three weeks and they're still hanging on nicely and looking beautiful. My pedicure was done by Laura. She seemed nice at first but, also appeared to rush through my pedicure. She didn't have another client after me so she definitely could have taken her time. When I went to pay, I was a little peeved that the services were more than what I reserved through their appointment site. I didn't even get anything decorative. I was also annoyed that the credit card I used to hold the reservation apparently wasn't accepted in the salon. Something else that really bugged me was that a few days later, Billy posted a passive-aggressive Instagram story about fighting the client over control of their hands. I understand that I'm not the only client that does this but, the timing seemed really rude to me. Overall, I don't plan on returning regardless of how much I liked my nails. read more

So I was looking on Instagram and fell into the hype. Lesson learned. I called day of just to get a simple gel mani with design. I show up at 11:30am for my appt and had to wait 15 minutes for LiLi to finish. Already I could tell she was inexperienced and fairly rude. I'm getting my nails and cuticles cut and this stupid girl cuts too deeply into my right ring finger and it starts bleeding. I cringe in pain. She apologizes once. Wow. And applies some weird green liquid that stings. Now my mood is ruined. So instead of a gel mani I just ask for a regular mani. She paints my nails all rushed and with a sour expression. It was $10. I gave her $100 and she gives me 20s and 5s in return. Uh. You just cut me and did a shit job painting my nails. Fine. I leave a 5 out of pity. Beware of that stupid cheap Spanish girl LiLi. Totally rude. Injured my hand. And rushed thru my mani and I wasted my time and money for nothing. Would NEVER RETURN. place is dirty, low class and ghetto. read more

Fine Touch Nails 1 - Cut on my right finger. Dumb effing btch. - Nail Salons Near Me - Hackensack, New Jersey

I decided to part ways with Finetouch Nails after using them since I moved backed to Hackensack in 2016. Over the past few months, the cost of a regular pedicure and a gel manicure changed from $55 to $60 to $65. Today I was told that the price would be $70 so I walked out. To add insult to injury, two weeks ago I received cuts to my thumb and little finger after waiting 20-minutes for my appointment. The person doing my nail was busy checking her phone and running behind schedule, which caused her to injure my finger! read more

I never cheat on my nail tech but she left for vacation and I forgot to make an appointment before hand. I knew that Main Street had a lot of salons so I went there. They charged $45 for a gel pedicure so I was like okay a little High but if they're doing a full pedicure that's worth it. First she uses the drill to remove my polish which was already a red flag. You're supposed to use cotton and aluminum foil so that it just melts off with minimal damage to the nail. She continued with the pedicure and I was very underwhelmed. I asked if they had callus removal services and she said yes it would be an extra $10. Now the appointment goes left from here. She does the first removal using minimum callus gel and doesn't immediately wrap my feet in plastic to the point I had to get gloves and do it myself!!! Then because of how carelessly she removed the gel my large toe nail CRACKED!!! I left in tears!! The owner was not going to give me back my money initially but saw how upset I was when I left that day and knew I wasn't going to come back so nicely so he gave it back.He even tried to give me the same spiel of how she wasn't knew and she took time to do my nails. NO SHE DIDNT IT TOOK ALMOSY TWO HOURS WHICH WAS A RED FLAG AND it still came out ugly so that just shows you. I told him I had to go get another pedicure so it was only right I got my money back. Now the woman who is the receptionist took my name and number even thought I told her I didn't want any of my information held with this place but I think she thought I was ever going to come back hahaha ...... HELL NO!!!!!!!!! I will never cheat on my nail lady again and I also wouldn't go back to a place that operated like a factory, get you in and out and don't care about the outcome!!! read more

I had an appointment tuesday with anthony clay and i just need to say that first my appointment started at 10:30 and he didn't start until almost 20 minutes later which is not a problem but the problem started when he felt the need to rush my nails so he could go with his next customer. i asked for a design with rhinestones and then didn't do them when i said i wanted them still because he didn't think they would stay on and it's not really any of his business why or what i'm getting on my nails next he made every single one of my nails look completely different didn't shape them right nor take the time to do a nice french tip he rushed every bit of it and then when i was finished i washed my hands and there was still glue all over my hands because he didn't take the time to put the tip on right this has never happened before with anyone else i have ever went to and it's ridiculous my nails look like they have mountains sitting on them because when he put the dip powder on he didn't shape it at all. read more

Fine Touch Nails 1 - Nail Salons Near Me - Hackensack, New Jersey

Laura Ospina. Amazing. Great with my Almond shaped acrylic nails I always have a new design and she never lets me dow read more

Fine Touch Nails 1 - Nail Salons Near Me - Hackensack, New Jersey

Very rude and obnoxious receptionist. She messed up my appointments. Instead of apology i ve got an attitude.

This nail salon is very clean. They have this nail salon well equipped during Covid-19. All of the manicure and pedicure stations have plexi glass. The temperature is take upon arrival, hands have to be sanitized. The stations are sanitized after every customer. Jenny does my nails, she is great. Jason did a great job getting the place ready/safe for his customers. I feel safe going to this place knowing they care for the well being of their customers and employees. Definitely recommend this place to others. read more

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If you're looking for quality nail work, this is NOT the place to go. My daughter and I tried Martha out three times. Yes, we went to her three times hoping for a better outcome but unfortunately, it only got worse. During our last visit, we both got a regular Pedicure, gel fill-ins and SOME design. My design was simple and my daughter had marble done. The tech said it would be about $10 for the design for my daughter so we continued on until we had to check out. The totally was $244 for two (2) manicures and pedicures. I was in shock but paid assuming it was a miscommunication. Didn't fuss about anything just paid and left. What bothered me was the fact that our nails were a MESS by the time day 2 came. We couldn't even comb our hair without our nails getting caught into our hair. Then the gel colors started chipping off and the nails detached from the gel causing it all to be a completely regret in wasting that much money on bad work. Won't return. Not worth it at all! Have been to other locations where we paid 1/4 of that price and it lasts 2-3 weeks. Sad this barely made 2-3 DAYS. read more

Fine Touch Nails 1 - Yellow marble nails on the left cost over $125 and it didn't even last a week. - Nail Salons Near Me - Hackensack, New Jersey

I've been going to Fine Touch for 6 years now. I used to work down the street and after leaving that job I'd drive 30mins because I couldn't find a place comparable near my home. I've gone to a few people but Gaby is my main tech. I always get a pedicure, gel manicure, and eyebrows done with her. When I have a nail emergency and she isn't in I go to Mariela or Marina. Lilly is also great she does my family member's nails. They did a great job once quarantine was lifted and they were able to re-open. They have plexi-glass all over, they take your temperature at the door, they have hand sanitizer accessible, they require masks, and they ask that you wash your hands as soon as you walk in. They sanitize really well after each client. Fine Touch is innovative and always looking for new services to offer. They recently started facials and lashes. I highly recommend Fine Touch for any of your self-care needs! read more

Maira is the absolute best! So attentive and always gives me exactly what I am looking for - her work is incredible and she is consistently on time. She pays super close attentive to detail (which I LOVE) and still can get me in and out in an hour! The best nail tech I have ever had - and Sandra at the front desk is amazing too! I always look forward to seeing them both, they keep me coming back! read more

Fine Touch Nails 1 - Nail Salons Near Me - Hackensack, New Jersey

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I came here for the first time I was with Anna and she was great. She did a full gel set matte black coffin. The shape is perfect, very straight and even. She was so quick too! She didn't do a "rush job", she was very detailed and quick which I loved! Really amazing job and I'm very picky with my nails. The ONLY thing is that two of my nails have a total of 5 little bubbles, because of the color you can barely tell. I will be back for her. (Also, when I called and while I was in the salon the receptionist was very nice, opposed to many other reviews) read more

Fine Touch Nails 1 - Nail Salons Near Me - Hackensack, New Jersey

The 5 stars is for John!!!!!! He is absolutely the best nail tech I have ever had. Great person also. He really tries hard to give you 100%. I am never disappointed. I can express enough how amazing JOHN AND HIS WIFE ANNA IS....... read more

Fine Touch Nails 1 - Nail Salons Near Me - Hackensack, New Jersey

I love my nails, I got it done with billy Nguyen and he did a really good job.. I recommend billy read more

Fine Touch Nails 1 - I love my nails, I got it done with Billy Nguyen and he did a really good job.. I recommend billy - Nail Salons Near Me - Hackensack, New Jersey

Great nail salon especially in Hackensack I've been searching forever and finally found a great place! Tainaly is my tech to go she is amazing! For pedicures I love loly, definitely recommend this place! I won't give it 5 stars because they make you book an appointment and you are there on time but end up waiting almost an hour which is a bit much but the service is worth it. read more

This place is very unprofessional due to the fact that their prices are outrageous considering they do not know how to do nails properly. I got a gel pedicure and the girl cut my toenail which had acrylic and it was uneven. She also cut my poor toes trying to get the cuticles and she didn't let me see the color choices. Then when i went to get an acrylic fill in with Billy, he was rushing my nails and they came out horrible. There were so many lumps and a day later, the gel polish was peeling off. I asked him to do a specific design and he did something completely different . For both a fill in and a gel pedicure i was charged $100 for a service that was badly done. This is a horrible place for nail service and you should save your money and go somewhere else. read more

Fine Touch Nails 1 - Nail Salons Near Me - Hackensack, New Jersey

I received a gift certificate here, and am so glad I went. Sandra took great care of me, and took direction well and ensured my nails weren't to think (gel fill- in) and was willing to do designs/gems. I picked a neat mood polish, that looks sort of ombre . Overall great experience, I plan to go again. read more

Fine Touch Nails 1 - Mood polish with pinky gem stones - Nail Salons Near Me - Hackensack, New Jersey

Anna has been doing my nails for some time. I love them each time and such a clean salon. My all time favorite nail salon

Having been going to this place for a while, and having tried different nail techs. Tim is definitely one of the best nail techs I've had there and will definitely be going to him for now on. I always get acrylic gel sets with stiletto shaping. he was the first nail tech there that has ever asked me if the shaping was to my liking, which any stiletto nailed girl would appreciate. read more

Fine Touch Nails 1 - Nail Salons Near Me - Hackensack, New Jersey

I am still favoring Fine Touch Nails as the best place to become a new you with manicure and pedicure done to perfection. The by appointment really works, if you are a business professional or someone with limited time to spare. Fine Touch gets you and out while providing superb customer service. You have to try them! read more

Love this place! I come consistently every two-three weeks and Tracy always does a clean, polished, professional job on my gel nails every time. She's very pleasant and fun to talk to. Her and Kenny- owner and husband- are very organized and do their best to accommodate customers especially walk ins. Make an appointment if you can otherwise don't get upset if you have to wait! I also appreciate the appointment reminder calls and squeezing you in earlier if someone cancels. You won't be disappointed and you'll become a regular! Everyone does their best to make sure you're satisfied and feel good with what you got done. I am now a loyal customer! read more

Fine Touch Nails 1 - Nail Salons Near Me - Hackensack, New Jersey

They are OKAY. I went here for the first time this weekend for a gel mani and a regular pedi. Pedicure is alright nothing to write home about. They did do a good job on my toes though. This place does not do a thorough massage or anything like that so if you're looking for really a full spa experience I wouldn't recommend this place for that. They did a good job on my gel mani, but the tech asked me if I wanted a full mani or just the polish. Who does that? The okay job on my nails earned them the 3rd star. They do also have a nice color selection and the place itself looks clean and nice. Other than that, they deserve less stars. They are disorganized at the front desk. Two of us came in together for a mani and pedi yet they wanted to separate us. They wanted to have one person in one salon and another in the other salon, which is a completely different storefront altogether. What kind of sense does that make? The nail tech I had was ask rude and had an attitude from start to finish. I will say there were some friendly techs in there, I just didn't get one. All in all, no need for me to come back. Tried and wasn't impressed. I also wanted some additional services (e.g. wax) but from what I saw during my nail services, I paid, left, then went elsewhere for my additional services. read more

I came in for a dip powder manicure and regular pedicure ($70). Five of my finger nails chipped in one day. I called and was told I could come in to have my nails fixed. The woman who "fixed" my nails was mad I wasn't paying again so she rushed and didn't bother finding the same dip color polish. She also only agreed to fix the two most damaged nails. As a result, 2 of my nails are a slightly different color and the others that were slightly chipped went unfixed. My "fixed" nails began to chipped again 2 days later. My nails initially looked neat, but I think the quality of the powder was cheap. To be clear, I do not do any manual labor. My dip powder typically lasts 3 weeks at my normal salon. I was new to the area so I was trying somewhere new. read more

I've been to Fine Touch Nails twice now. I'm someone that is very picky with my nails. Jasmine NEVER disappoints. I tried coffin shape for the first time and stepped out of my comfort zone and tried some color. I have literally been OBSESSED with my nails both times. I will continue to take the 30 min drive every 2 weeks to get my nails done Thanks Jassy! read more

Fine Touch Nails 1 - Nail Salons Near Me - Hackensack, New Jersey

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Loved my gel mani and pedi ! She took her time and made sure they were exactly how I liked them and did an excellent job painting and adding decals that I asked for. I'm usually not a fan of color, but it came out really great. A little pricy, but I will definitely be back. read more

Fine Touch Nails 1 - Gel manicure - Nail Salons Near Me - Hackensack, New Jersey

I love it here!! I've been going here for over 15 years!!!!. It is always very clean. Upon arrival you must wash your hands and check your temperature. There is plexiglass between each nail chair and pedicure chair. My go to nail tech is Anna!! She is the best in there and the sweetest too!! She slays my hands and feet each time. Go visit Fine Touch Nails and book with Anna!! You won't be disappointed!!!! read more