We had a true emergency with our RV while traveling from out of state. Our trailer stabilizers were…read morestuck and wouldn't detach from our truck, threatening to derail our entire vacation. I called and spoke with Ali, who immediately told us to bring it in. From that first conversation to the end of the service, the entire team was outstanding. They went well above and beyond locating a hard-to-find part hours away and doing whatever it took to get us back on the road quickly. Thanks to their expertise, quick thinking, and incredible dedication, we were able to continue our vacation without missing a beat. The level of customer service was exceptional, and the pricing for an emergency service especially considering how far they were willing to go was more than fair. You truly saved our trip. Thank you so much for everything you did. You've earned a loyal customer for life!

The quality and timeliness of the work were good, but the company's accountability and customer…read moreservice were disappointing. While my RV was being serviced, the battery disconnect switch was left in the "on" position, which caused the battery to die. Mistakes happen, and I understand that. One employee even apologized and acknowledged that the switch should have been turned off. However, the service advisor made no effort to correct the issue after it was confirmed that the battery would no longer hold a charge. Instead, she offered to sell me a replacement battery and still charge me labor for the installation. She also stated that I was lucky she was not charging me simply to test the battery, because according to her, the company charges for everything -- even basic battery testing. We spent a lot of money on our repairs so it is really disappointing that they could not offer any solutions for their mistake. In the end, it is not right that they made the mistake of leaving the switch on, and I was expected to pay the full cost of a battery and the "labor" to fix it. (For those that are wondering, the batteries health and performance were great when I brought it in). In the end, the experience left me with little confidence in the company's accountability or commitment to customer service.

Contacted for an estimate and to get some general information.. Ty was extremely responsive and on…read morepoint with communication and that is completely appreciated. Although we didn't move forward at this time as we are still deciding, would most definitely recommend and will reach out for the future..

Ty just finished my slide repair, which he did the same day I called! In the sweltering heat, he…read morepainstakingly tracked down a random relay that was on the fritz and causing the slide to not operate. He got it going, after first cleaning up some issues I created in the battery compartment. He and his team delivered as promised, on schedule, and with absolute professionalism and skill. I could not be happier with the service, and highly recommend Ty and his team!

Quick and honest and respectful of clients. This is the second time I have called and both the…read moreoffice staff and repairman Manny were amazing to work with. My new Air conditioner was up and running in under an hour. I'm so impressed with skill level and quality of service provided highly recommend this company. Prices are as promised so great value for your service record.

My door latch broke today so since I had used this service before, I called & surprise! - Manny was…read morehere within the hour. He fixed my door in about 10 minutes so I asked him to please check my hot water heater too. He had the needed parts on his truck & so fixed that in about 20 minutes. I've always been happy with this company, but today was OUTSTANDING!! Highly recommend.

Terrible communication. Can't even get a straight answer from them. Unfortunately, a lack of…read moreprofessionalism seems to be common these days.

I have used 4Points RV Service for five issues with my class A pusher…read more 1. Replaced toilet seals and valve 2. Replaced kitchen faucet 3. Installed new convection microwave 4. Replaced broken Carefree awning arm. And now the biggie Installed a new JC Refrigeration "Amish Conversion" 120VAC cooling unit in my Norcold 1200 box. I could not be happier with the service. Juan and his team were thorough, did not waste time, did not take shortcuts, and completed all jobs for a fair price. They are now the ONLY RV service provider I will use in The Valley.

Touch-Up Pro did an excellent job on my vehicle... it looked like new. And coming out to my…read morelocation was very convenient. I really appreciated that.

I just used Touchup Pro for the 3rd time. i love how fast…read morethey got my car done, and the fact that i didn't have to drop it off and pick it up. Once again, a home run. Thanks folks.

We have used East Valley RV Specialists for 3 years to service our Tiffin Breeze. We inspect the…read morework that is done and expect it to be done right. Josh Rogers has impressed us with his knowledge of what needs to be done and follows through. The maintenance has been done efficiently and promptly. The service mechanics have done a good job. It is good to have East Valley RV Specialists here in Mesa and we recommend them to you.

Great job and attention to detail and follow up if you own a Tiffin this is the place to go.read more

These guys are thorough and knowledgeable. They actually fabricated parts that were discontinued…read moreand me out the door in time for my elk hunt.

I called Good Sam for a roadside assistance and they sent me Griffin RV. The tech came to my house…read morefor a battery jump on my RV. Unfortunately, the battery was completely dead and you could see not good. I asked the tech what he could do and said he can come back with a new battery to install. Cost, between $250 and $300. Fine. I agreed and the tech came back 2 days later as scheduled. He installed the battery and when ready to pay by Credit Card, he said that he would send me a link to pay by CC. No problem. 1 hour later, I received the link with a nasty voicemail (probably from the manager) to pay as soon as possible or they will lien my RV and call the police if I didn't pay. Just an hour and already threaten me of police. What a great customer service... On top of this, I never received an invoice with detail of the amount, which was much higher of the quote. I paid $424,10 for it and still don't know for what. The tech was great but this is the last time I will go to Griffin RV Services and make sure if I call Roadside assistance again they do not send me again this company.

Looking for someone who can adjust our Valves on our 460V8 1994 Holiday Rambler Endeavor service…read moreour generator and the AC., basically get her ready to run through admissions

Aaron in my book is the best RV Tech at troubleshooting any issue inside an RV, 5th wheel or travel…read moretrailer. I have used Aaron for over 8 yrs on my 5th wheel and Tiffin motorhome. He always finds root cause and fixes it. Aaron and Tony are a great team, as Tony is the scheduler and parts guy. you can't go wrong with Pro-Tech mobile RV repair. They are very honest and will do a great Job. Thx Team George S.

Even though I did not go with Joseph RV. He called me to make sure I got my problem fixed. I have…read morenever met Joseph but I can tell you. He care for you as a person. Will 100% use Esh repair in the future.

Joe, from ESH Mobile RV returns your call, shows up, and does the work. He is very skilled…read more The joint between the front cap and roof on our RV leaked during heavy rain shortly after we arrived at the KOA. I called both mobile RV repair places that advertised in the KOA map. Joe, from ESH Mobile RV returned my call. He was able to schedule us for working on it. He found that the sealant had failed. He was able to pull it off by hand. Also, manufacturer had used self tapping screws, which he was able to pull out by hand. He replaced the loose screws with better ones, cleaned joint properly, and resealed it for us with dicor. Our next door neighbor had a water heater that didn't always work on electric power. He asked Joe to look at it for him. Joe logically tracked it down to a loose neutral in the outlet that the water heater plugged into, plus a burnt connector going to the on off switch. He quickly and efficiently fixed the water heater for my neighbor as well.