After 4 long years of taking my BMW to different shops throughout California and Nevada, Euro Werks…read moreAEW was able to get my check engine light off after just ONE visit! Jazmin was super down-to-earth and welcoming from the moment I walked in. She made no promises, but she was very confident that Travis and the team would get the job done--and they absolutely did. I left my car with them for about a week, and throughout the entire process, Travis kept me updated and communicated with me about what needed to be done. He was honest, thorough, and saved me a lot of time and money. My check engine light is finally OFF, and after years of worrying about it, I can finally breathe a little! Huge thank you to Jazmin, Travis, and the entire Euro Werks AEW team. I'm so glad I found you guys! Highly recommend!

These guys are "legit" technicians! No BS! Here's what ya…read moregot......here's what ya need! Work is executed in a timely manner and the prices are more than fair! If you want your BMW or Benz done right....this is your team!

TLDR: Everything you want in a mechanic. Honest, communicative, and experienced…read more We recently lost my step-dad and needed to make sure that my mother's car was safe and reliable. Their team made quick work to pick out the important fixes, all of which were at the right price. Turnaround was quick and Rickey was communicative throughout. Thanks guys.

I brought my car in because it was making a noise every time I started it. I was told the timing…read morechain needed to be replaced and that it would fix the problem. I paid approximately $4,400 for the repair, but when I got my car back, the exact same noise was still there. I contacted the shop and was told the car was fine and to ignore the noise. I was also told the repair was covered by a six-month guarantee. When I brought the car back under that guarantee, I was then told the noise was caused by something else and that I would need to pay for additional repairs. When I asked for a refund because the original issue had not been fixed, the owner became angry and used profanity toward me. I understand that diagnoses can change, but I expected the original problem to be resolved or for the guarantee to be honored without being charged for more repairs. Unfortunately, my experience left me very disappointed, and I cannot recommend this shop.

I can't say enough good things about my experience with AZ Euros. Honestly, I've never been treated…read morethis well by any repair shop or service advisor before. Sarah went way out of her way to take care of me as a first-time customer. She was completely transparent and honest about what was wrong with my car, broke down the repair process clearly, and even helped adjust the cost to meet my deductible--it genuinely felt like getting a major service done for free. To top it off, she built in a plan to check in on me a week later just to make sure the car is still running great. Sarah and her crew really know their stuff and handle their business with top-tier professionalism. They've completely won me over, and I will definitely be returning to them for any future repairs or routine maintenance. Highly recommend!

Took my 2008 Mercedes c300 in for a replacement of fog lights and headlights and was able to…read morecommunicate with Sarah via messenger to get this scheduled. They had fair prices, and great service. Additionally when I got the car back I had hear some whistling noise that I hadn't heard prior to bringing the car in. The AZ Euros team allowed me to bring the vehicle back in and they had identified some plastic parts that were loose. I brought it back in at no extra cost, and they took care of the issue. Happy with the all around service. The Job I was quoted for just under $600, which other brands quoted me anywhere from $880 upwards of $1,700. Sarah was appalled by the $1,700 quote I received from an auto shop at the corner of McDowell and Scottsdale road, and I was quoted a fair price for great service here.

I needed to bring in my car for a number of $ervices (brakes, shocks, fluids) as it hit 60,000…read moremiles. I got four service quotes, one from the dealership and three from independent shops. This shop wasn't the cheapest or most expen$ive, but they had the BEST reviews. I liked that they specialize in Toyota and Lexus repair. Communication was prompt and professional from start to finish. The only con for me would be the hours of operation, Monday through Friday from 8AM-5PM. I work the same hours so I had to take a day off. Overall great experience! I would Toyota-lly recommend this shop!

Justin was great! He addressed all our problems and fixed what needed to be fixed. Toyota parts…read moreused with no other big upsell. His communication and work were very professional. I have lived here for years and just found them. Glad I did! Greg Williams

Ricardo was great honest and did a great job on my vehicle. I would recommend. My vehicle is in…read moremuch better running condition now. Good communication.

Very knowledgeable..workmanship is spot on and Steve is awesome ! They know what they are doing so…read moreI feel safe bring my car there !

Update: received a call back and they actually do provide general service on BMWs and were able…read moretake in my X3 today. They were able to take a look at a couple of the diagnostic messages and determine my car is in good shape. They were very generous with the service provided. I would certainly bring my vehicle back for service when needed. A good experience, a clean shop, professional and knowledgeable people. Initial review: I called and asked if they service BMW's (X3) and was told "unfortunately we do not." More of an fyi ... experts, just not on all import autos.

I recently moved to the valley about five months ago, and as time goes by, our vehicles require…read moremaintenance. As I generally try my best to stay away from the dealership, I took to Google and Yelp reviews to find a reputable shop to perform maintenance on my vehicle. My search brought me to Import Auto Experts. Making the appointment was a strange experience. I spoke with someone named Jeannie who was very pleasant on the phone. I informed her that I wanted to schedule an oil/filter change and a battery replacement. She scheduled me and attempted to end the call (in a very professional way), but she never asked for the year/make/model of my vehicle which I thought was weird, so I spoke up and asked, as I wanted to ensure the technicians were using the parts that that I requested. After I asked, she sounded surprised at herself for not asking. No big deal at all. Within a couple hours, she called me back and asked which battery I wanted to purchase. She provided prices, but no information on the battery specifications, so I had to specifically ask. Again, not a huge deal, but I'm used to this information being given up front. Accessing the shop was easy, and there was lots of parking. Their waiting area is nothing special, but it was clean and quiet. I was the only person in the waiting area, so it was fine. If there were more than a few people in there, I don't think I'd want to sit there. Too cramped. After I checked in, I gave my keys, and they said they'd let me know when it was ready. I thought it was strange because they did not have me sign a quote before beginning the work. I thought this was required by law, but perhaps it was a state law and not applicable in Arizona. Also, if something regarding prices changes after the vehicle is in the possession of the shop, I thought they had to contact the customer to let them know of the additional costs before starting the work. Anyway, I basically went in without actually knowing the exact price for the quoted work other than the battery and battery replacement - which turned out that the quoted price I received for the battery was $130.99 and my paid invoice says that I paid $143.99. I personally don't care that much about $13, but if some people might, so that's why I'm mentioning it. I didn't speak up about it at the time as they wanted me to pay before I even saw the invoice. It's mostly on me for paying without asking to see the invoice before tapping my card. The bigger disappointments were discovered when I got home. After arriving at home, when I went to gather my things, I noticed that my seat was a little dirty. Nothing that couldn't be cleaned up with a damp towel. Then I noticed there was a dark liquid substance on my door handle. I'm thinking either the technicians hands were dirty, or perhaps the silver foil was removed from the bottle of oil near my vehicle and it splashed on it as it wasn't that much. These weren't big issues as I easily was able to clean it up myself, but the bottom line is there is clearly some lack of processes that either aren't being followed or don't exist at all. I don't take my car in for maintenance/repairs for it to have to clean up after them. Overall, the prices for my oil change and the battery swap were fair, and the work was done in a timely manner. I'll probably go back and give this place one more chance. But if the end experience is the same, I'll probably try to find another shop.

Oil on the driveway. Ugh…read more Called some friends to get a recommendation for a local shop. One said that Scott from Sunland was the guy. We had the car towed over (2018 Ford Fusion Hybrid), and they diagnosed the problem and repaired the issue quickly and at a fair price. Unfortunately, the tech made a small mistake and once we got the car home, there was more oil on the driveway and a check engine light. Ugh, again. So we called back to Scott to see what he wanted us to do. We understand that sometimes mistakes are made and issues arise. How a business owner handles those issues are the difference between good businesses and great ones. This is a great one. Scott was MUCH more upset than we were! He got us back in same day and fixed the issue at no charge! (We should have paid for a necessary part, but he would not charge us.) With everything so expensive these days, and everyone trying to stretch a buck, it's hard to know if you're leaving your car with someone who cares about it as much as you do. Scott does. I cannot recommend this shop highly enough!

Scott always professional, through, reasonable, and communicative…read more Have used for 13 years

I love Gary's Garage. These guys are truly awesome. Very honest mechanics. Very honest. They are…read morevery kind. It's basically impossible to fine reasonable, fair, not trying to take you for all your money mechanics. I have been to so many mechanics in 20 years and these guys seem to be in my opinion. The only legit honest mechanics and I will always take my cars here. Gary and Benny you guys are awesome!

I drive all the way from San Tan Valley just get have Gary's work on my vehicle. The employees are…read moreso kind and honest. They always get right to work and my truck is out of the shop in no time. I've been going here for about 10 years now and it's always great service.