We had an issue with our spa cover that was most likely a product defect. Jeremy handled the issue…read moreprofessionally and even went the extra mile and delivered a new spa cover to our house. I found that to be outstanding customer service. Thanks Jeremy and Henry. You guys are the best. Paul & Cathy Kukla

We are very happy with our new hot tub that we purchased from Jeremy and Henry at Southwest Spas…read more They were nice enough to hold on to our tub at their facility until we were able to get HOA approval, 220v electrical hook-up and breaker, and a small travertine patio extension built for the hot tub. When we first came into the store, Henry was so thorough in his explanation of the different features of the spa we were interested in purchasing. The electrician (Nick) and the landscape person who installed our patio extension(Jose) who were recommended to us by Henry and Jeremy were also terrific. Once we had the spa delivered, I had some questions about some of the features of the tub, chemicals, as well as a small issue with one of the diverters that was leaking. I drove over to Southwest Spa to speak to someone in person, and Jeremy was kind enough to take the time to answer my questions, and also instructed me how to fix the diverter leak when I got home, and it worked perfectly after that. Easy-peasy! Having our own spa at our home has been on my husband and my bucket list for YEARS. We are so happy we were finally able to make it happen with the assistance of Southwest Spas!

Our pool has had a rough season with algae and then a broken filter. When I was finally ready to…read morecommit to spending a little extra money, Hawaiin Breeze Pools was ready to take action. Within a week, they were out to install the new filter, and then drain and chemical wash the pool. With a few extra repairs, and within a few days, our pool was looking as best as it ever has in the five years since we bought our home!

Great company to work with. Very good workmanship in fixing my cool deck. Staff are skillful and…read moreprofessional.

Clay is the pool whisperer incredibly knowledgeable, honest, reliable we have owned pools for 4…read moredecades and our pool has never looked better since Clay's company started. Highly recommend you will wish you found him sooner

My pool heater would not start, and my regular pool guy couldn't figure it out. I called Clay and…read morehe responded quickly. After trying different potential fixes unsuccessfully, he ultimately called a pool heater specialist who came out and diagnosed the problem as an inadequate gas supply. I had the gas line replaced and now the heater works great. I appreciate the fact that Clay has the resources to get the problem solved if he can't do it himself. I would certainly call him again if necessary.

Jayson and the team did a great job on our pool remodel. They were punctual and accommodating with…read moremy schedules and timelines. They went above and beyond to make sure our project was completed to our satisfaction. We're very pleased with the result and can't wait to start this swim season in our new pool! Thanks Aqua Squad.

Fixed our peppletec pool and it looks amazing. Highly recommend these folks. And they are veteran…read moreowned. Can't go wrong.

After hiring another pool remodel company, I fired them after three no shows for starting the…read moreproject. I found Gilbert Pool Remodeling and left a message; I had a return call within the hour by Jake the owner. I describe the project and we set an onsite visit the same day. I wanted a full remodel, Deck, Pebble Tec, and Tile. Jake explained the process and gave me a competitive quote. This was on Wednesday, he started the project on Friday, two days later. The job was completed in less than nine days. He kept every promise and did a fantastic job. His crews were professional, courteous, very knowledgeable and cleaned up after each day of work. I can't say how impressed I was by his team. This is the way you always dream of a project to go, but there are always problems and delays. There were none of these, it went above all my expectations. If you are looking for a pool remodel you should look no further. I highly recommend Gilbert Pool Remodeling; Jake will not let you down.

I've had a great experience with Gilbert Pool and Remodeling. They're always punctual, send a text…read morewhen they're on the way, and let me know when the job is finished. I really appreciate the photos they provide after each visit showing the cleaned pool and the chemicals they added. Their communication, reliability, and attention to detail give me confidence that my pool is always well maintained. Highly recommend!

This was our third time in six years that we have built a pool with Shasta. What keeps us coming…read moreback is their in floor cleaning system, and the fact that to upgrade the equipment. Also their longevity on business The good- Garrett Dow,the construction manager was the best person as far as communication goes. He always responded to my text and phone calls in a timely manner and he kept the project moving. The trades that he had on our site were always professional and easy to work with. The AI operator was helpful when I couldn't get a response from anyone. I liked their Builder Trend Ap for communication. What needs improvement- project manager didn't respond in a timely manner or not at all. Never picks up the phone. This is the main contact for the project and this added to undue frustration. Good communication is key to any project. It seems it's hard to find good people that have the skills to do this now adays. I will continue to recommend Shasta as they do build a great but just don't expect great communication unless they get better project managers

I used this company for over two years and, unfortunately, my experience declined over time…read more We paid for the premium service plan, which advertised additional maintenance beyond the basic package, including more comprehensive water chemistry balancing, filter cleanings, salt cell maintenance, included chemicals, and priority service. However, it often felt like we were receiving only the basic level of care while paying the premium price. The quality of the cleanings was inconsistent. There were many times when, within 20 minutes of the technician leaving, dirt had already settled back to the bottom of the pool, making it clear the pool had not actually been vacuumed, despite vacuuming being listed as a service performed "as needed." I also frequently had to call to follow up on missed or incomplete services. The scheduling was frustrating as well. My service day was changed frequently without much consistency. On the occasions when I had a technician who did an excellent job, I called to request that person return for future cleanings, but those requests were never honored. The cancellation process was the most disappointing part of my experience. After moving out of state, I canceled my service, yet I had to call three separate times because my account continued to be charged after the cancellation request. While there were some technicians who did great work, the overall inconsistency in service quality, lack of follow-through, and billing issues left me unable to recommend this company, especially for anyone considering the more expensive premium service plan.

Melissa at Aloha is outstanding! Pool never looked so clean til she started cleaning it. We are…read morevery happy with the service she provides!

We own a local property management company and have been using Aloha Desert Pools for over a year…read morenow. They are professional, responsive and easy to work with. Their pricing is reasonable and a great value for the money. I highly recommend Aloha Desert Pools for both weekly service and any repair work you may require! Keep up the great work.

We've had nothing but great experiences with Angel. He's always helpful whenever we have questions,…read morevery communicative, and consistently on time. Our pool is always left spotless after each visit. Works with our schedule if ever needed. He's honest, reliable, and his pricing is very hard to compete with. Highly recommend if you're looking for dependable pool service!

Angel provides great quality pool service and is very knowledgeable about his trade. He…read morecommunicates frequently when there is an issue and always looks to get the best product for his client.