FF Firearms

How much is their firearm transfer fee?

At the time of post PPT (private party transfer) =$47.19 FFL to FFL firearm transfer =$125…

Do they always have answering machine or do they actually answer the phone?

We answer as many calls as possible. The only time it should go to machine is if we’re closed or on the line with someone else.

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Do you have Glock 17 or 19 in stock? Thanks

Yes

Is this place still price gouging?

Yes they are still price gouging! in their website they advertise most firearms at competitive price but when you get to their store you'll see that the actual price is much higher. They jack up the price when you get to their store by at least…

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Do you have 556 Amo?

Yes

How much for the transfer fees and background check?

Looks like I paid $37.19 plus tax for my DROS.

Does anyone know if I can get a gun permit here? Or anywhere else besides Turners... thanks!

You can complete an exam for a general Firearms Certification, which is required to own/purchase a firearm in California, at the store.

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Do they do out of state transfers?

Yes, pls have the sender contact us for required paperwork. Thank you

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Does anyone have updates on this store?

They are still open but backed up on orders. Follow their instagram for daily updates.

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Do they sell used guns? Looking for a cheap 22lr pistol for plinking and 357 revolver

SOME TIMES,, MOSTLY NEW 1'S

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Do they price match?

CALL & ASK TODD,, OWNER OPERATOR,,

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Review Highlights - FF Firearms

“Saad, Rick, and Carlos were incredibly accommodating and made my first ever gun purchase seamless as could be.”

Mentioned in 32 reviews

Boarders

4.5(34 reviews)

1.8 mi

my friend recommended me to check out boarders because they have the converse x hello kitty high…read moretop shoes & i KNEW i had to get them. i was in the montebello area & googled the closest boarders store & found one inside the mall. it was a super quick & easy experience. The gentleman who assisted me was super nice & helped me get the proper shoe size with no problem. i was able to get myself the size 7 ( w ) which fit me perfectly! these are one of the cutest hello kitty pairs i have! the shoes also comes with a red pair of laces. i haven't bought myself converse especially high tops in so long im happy i got these!

We were helped out by Juan and Francisco and they were really great at helping us find the parts…read moreand board that suited our style best and were really patient with us. Definitely would recommend!

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5.11 Tactical

4.2(92 reviews)

2.8 mi

•$$$

Great company. Great products just overall a company I would invest by purchasing their products.read more

This location has a warehouse and regular stores. I have bought several pants and shirts from here…read moreover the years for my job. Great selection of cargo pants and prices can be high but they do have sales. Service is very good. Easy parking in lot.

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REI - Found an awesome new Osprey hiking pack big enough for all my camera gear!! And a new Hydroflask too bc I lost my other one :P

REI

3.9(480 reviews)

9.7 mi

Decided to come in the Saturday before Memorial Day and was surprised it wasn't too busy. I…read moreoriginally came in to figure out what size Torrentshell jacket I wanted from Patagonia, and Debra came up and asked if I needed help. She was incredibly sweet and genuinely helpful with sizing. Even while helping another customer at the same time, she still made sure to check back with me and ask if I ended up finding the right size. That level of customer service really stood out to me. I love this location (plus it's in my hometown), and experiences like this are exactly why I keep coming back!

I visited the REI store looking for Salomon shoes. While they don't carry the full Salomon…read morecollection, I was pleasantly surprised by the variety they do have, along with other great brands for hiking. The selection of designs is solid, and it's actually nice to be able to compare different options in one place. Service was great too, very helpful and polite. If you're shopping for hiking shoes and want to explore a few brands instead of just one, this is a good spot to visit.

Interior

My REI rain jacket on a very wet waterfall hike - did a great job keeping my pack dry!!

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Scout Shop

4.8(9 reviews)

9.8 mi

While we definitely prefer the esthetics of their old location over this new, plain storefront, the…read morestaff is always very helpful. Some are more knowledgeable than others, but we usually know exactly what we are looking for anyway. They have most everything you need in stock, but if they don't, they are usually able to order it.

Nice shop. You can get all of your scouting and scout uniforms here. They can guide you and have…read moreeverything available for your scout.!

Check out counter

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Uniforms and gear

DICK'S Sporting Goods

2.7(289 reviews)

9.4 mi•Chapman

Review is for a man working in 8/30 in the afternoon around 4pm!…read more We stopped by looking for some hiking hats and couldn't find any in the store. I stopped someone while he was walking the hallways, not knowing he was assisting someone else, and he pointed me to a section of the store before continuing to help the other customer. When I got to the section, he was magically there to tell us of the three types of "hiking hats" they have in the store. Unfortunately, they didn't have what I wanted in stock but he also followed up with some nearby stores. Super helpful - made our trip so much faster! Thanks so much!

I had a very disappointing experience shopping here on Father's Day…read more My son was using gift cards to purchase his birthday present and accidentally miscalculated his total after adding a $63 pack of football cards. When I realized the mistake, I politely asked if that item could be removed from the transaction. The cashier immediately responded, "I can't," and offered no explanation or attempt to help. A manager was called over and seemed visibly annoyed. We were told there were only two options: either void the entire transaction and wait approximately 20 minutes for the gift card funds to be restored, or pay the difference and then return the football cards afterward for store credit. Since there was no way I was spending an additional $63 on football cards, we chose to void the transaction and wait. We specifically discussed that it was Father's Day, that we needed to get to a family dinner, and that we would wait the required 20 minutes so my son could repurchase the correct items. The manager advised us to wait near the entrance or continue shopping. After the 20-minute wait, we spent another 15 minutes waiting for the same cashier to help us complete the purchase, only to discover that all of my son's items had been returned to the sales floor. We were then told, "You just left the items," despite the fact that we had clearly communicated our plan and followed the instructions we were given. What bothered me most was not the store policy itself, but the complete lack of customer service. There was no apology, no empathy, and no effort to make a frustrating situation easier--especially for a child trying to use birthday gift cards. The entire interaction felt dismissive and unnecessarily difficult. The saddest part was that my son left the store in tears instead of excited about his birthday gifts. What should have been a fun experience became a frustrating and upsetting one due to poor communication and a lack of basic customer service.

Front entrance

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Turner's Outdoorsman

2.9(561 reviews)

8.1 mi

Rebecca helped me out today although I was early to pick up my firearm. She was very polite and…read morerespectful despite my error on timeframe ..... came back at the allotted time and bought everyone Starbucks ..... this will be my new turners as I have only had pleasant dealings

Been here many many times…read more Wait times are long but the staff do their best to churn through the crowd. Staff are mostly chill and helpful.

07/31/2023 My first 1911

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Columbia Factory Store

3.4(71 reviews)

2.5 mi

After decades of buying most of my outdoor active wear here, including 4 pairs of boots 10+…read morejackets, countless shirts and other items, I'm done with this company. The quality, and the service have gone downhill, they no longer care. I recently purchased a pair of new hiking boots at this store, wore them once then tried to return them 3 days later. Apparently the signs which they have in front of each register that say "IF YOU ARE NOT COMPLETELY SATISFIED WITH YOUR PURCHASE YOU MAY RETURN IT FOR AN EXCHANGE OR REFUND WITHIN 60 DAYS" doesn't mean what it says. I was told since I used the boots they couldn't take them back. I demanded a refund, and eventually the manager. She told me the return policy clearly says they don't take back used merchandise. I asked "where does it say that" she said "it says it right here", so I paused briefly and read the whole policy. She pointed to the sentence "Purchases of irregular quality or defaced-label items are not eligible for return". It doesn't say anything about used. I explained "that's not what that says. If they didn't want used returns, they would use the word used". Eventually after some fussing she refunded my money. I asked for the 800# to corporate. I called them later, and got some illiterate person who didn't speak colloquial English, and was speaking so quietly I couldn't hear. I hung up and called a second time, got another whispering person. Hung up, called a third time, the third time at least I could hear them, but their 3rd world English was poor, and I'm not 100% sure they escalated my problem to anyone. I got an automated email and no follow up. I am now 100% done with Columbia. Product quality issues repeatedly, warranty refusals, poor customer service, arguments over wording of return policies. Forget it. REI is a much better value.

Very happy with this location. Helpful employees and nice selection…read more I got a good deal on 2 pairs of sandals, but was also admiring some of their jackets. Some other outlets in the Citadel barely offer deals (you call that a sale? That's like 10% off!) Columbia was one of the few that I, a shopping fan, would deem a true factory store or outlet.

Great customer service great selection

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Turner’s Outdoorsman

2.9(299 reviews)

12.1 mi

Renewal some certificate today! Process was easy Service was…read more5/5, I kept asking questions and I kept getting answers with details. Was a bit confusing at first but the staff was explaining it until I understood. Other counter was also great service! I love that there is a tablet the customers sign in with their name and there's a tv screen of who is up "next" Great selection of products from everything to everything. Value is 3/5, hwy I understand you are a retail front and cost/price is a bit higher than online but you get your goods instantly and store was clean! Will totally come back!

This review solely goes out to their manager Christian from the firearms counter. I came in a…read morecouple days ago to pick up what I purchased after a 10 day waiting period. Christian was the gentleman that helped me out along side a trainee. I understand when training someone, things may take a while. And it did. Buuuuut, even though he was training someone while helping me out. It was still one of the fastest transactions I've experienced compared to other locations. Very knowledgeable in his line of work which is greatly needed especially dealing with legal transactions as these. Answered all my questions with understandable explanation with no hesitation. What I was most impressed about is how he was guiding his trainee. Never once belittled them when they would make a mistake or didn't understand a certain line on the paperwork. Instead would guide them on how to fix or correct it in a friendly and professional manner. Because I've seen managers do that before and it gets so awkward. So kudos to Christian for not letting any sort of Ego get in his way. Bottom line. I'm happy with my purchase, and the customer service I received upon arrival!

I love Turners!

They have a range to the right

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Shots we made

Ski and Snowboard Outlet

3.9(171 reviews)

8.0 mi

Fantastic experience! The team took the time to make sure I had the right equipment and that…read moreeverything fit properly. They asked thoughtful questions, explained my options, and never made me feel rushed. I really appreciated the personal attention and their knowledge. I walked out feeling confident that I have the right gear for snowboarding this season. Great service and a great experience -- highly recommend!

Definitely recommend this place! Never met more friendly and helpful staff. Everyone was extremely…read morepatient with us and answered all our questions. They even offered so much advice knowing we were just getting started with this hobby. Nico gave us about 2 hours of undivided attention in helping us find the equipment and really took the time to make sure everything was perfect for us including the comfort, design, and value of the equipment. My boyfriend and I both left the store with our own new pair of fitted boots, fully set up skis, poles, helmets, and a bunch of helpful tips. We could definitely tell that he loves what he does and puts a lot of care into his work. Apparently he's experienced in both skiing and snowboarding, so it truly felt like he knew what he was talking about. We'll definitely come back in the future for some more equipment and apparel if we're ever looking for more snow gear.

Ski Boots and snowboarding boots

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Skis

Turner's Outdoorsman

3.0(312 reviews)

7.0 mi

I contacted Turners via phone for the private party transfer of an off-roster derringer after being…read morerefused by a local competitor who shall remain nameless. The manager (Brittany) was very helpful, knowledgeable, and courteous about the situation. She seemed very concerned, yet not surprised by the fact that we had been refused by the other FFL. My DROS was processed promptly. I also noted there were more than enough staff to help customers during my visits. Long story short, I picked up my derringer today and was very pleased with the service at Turners. Thanks for all your help!

After 29 years on and of purchasing with Turner's Outdoorsman I made a purchase with Ammo Brother's…read morein Cerritos two weeks ago. Reason: I paid cash for 2 handguns , 2 background, after the 10 days I was told they needed 30 more days more for background, at the end I was told by employees to just pay for another background again and see what happens? I even did a live scan $50. I the had to wait for my $1,000 to be sent via mail from corporate in Rialto and that took weeks, I felt like I was a 2nd Class Citizen. I called Ammo Brother's in Cerritos and I got all my questions answered by Martin the Store Mgr., ask for him if you want a quick professional experience. I was considered a "Undetermined", Turner's Outdoorsman does not deliver to "Undetermineds". Ammo Brother's #1 - Martin #1

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My lower

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190 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Avenia N.

2 years ago

5 Starsssss- Exceptional Service and Expertise! I recently visited FF Firearms in Montebello, and I couldn't be more impressed with the level of service and care I received. The owners, Saad and Taline, are simply wonderful. They are incredibly knowledgeable, helpful, and truly go above and beyond to assist their customers. From the moment I walked in, they made me feel welcome and took the time to answer all my questions thoroughly. Whether you're a seasoned enthusiast or just starting out, Saad and Taline ensure you have everything you need and guide you every step of the way. It's rare to find such a personal touch these days, and they genuinely care about their customers. Their professionalism, combined with their warmth, creates an atmosphere that makes you want to return again and again. I highly recommend FF Firearms to anyone looking for top-notch service and a great selection! read more

Cristopher M.

6 years ago

After weeks of trying to find a handgun during the pandemic, I discovered this great shop right in my back yard. The whole staff was very friendly and extremely helpful and knowledgeable. I truly can't say enough about how great they were to me. The girl that helped me out (forgot her name sorry) was even so kind to do me the favor of selling me a firearm that had just come in a few minutes before it was my turn in the shop, that wasn't even logged in their system yet. Andre really made me feel like I knew him for years in the way he chatted with me and even gave me discount passes for a great shooting range. I have only purchased one firearm from them so far, but they have definitely won me over for lifelong business. I will find it hard to go back to BassPro or AmmoBrothers after my experience with everyone at FF Firearms. Greatest gun shop I have ever been to by far! read more

Daniel C.

2 years ago

I recently purchased a pistol from ffafire arms and had an outstanding experience. The staff was incredibly knowledgeable and friendly, providing detailed information about various models and helping me find the perfect fit for my needs. The store had a wide selection of firearms, accessories, and ammunition, all at competitive prices. The purchasing process was smooth and efficient, with the staff ensuring all necessary paperwork was completed correctly. They also offered valuable advice on safety and maintenance, which I greatly appreciated. Overall, I highly recommend ff fire arms for anyone looking to buy a firearm. Their professionalism and customer service are top-notch! Highly recommend the ammunition deal they have going on. 150 for 500 rounds. Literally the best in Losangeles read more

LaNey C.

6 years ago

I made my first purchase of a fire alarm about two weeks ago. With the coronavirus shut down, I was having trouble finding a gun store that did not have a waiting list. So I listed the help of Siri, and she guided me to FF firearms. The staff at FF firearms made my experience pleasant and I just want to thank them. They were patients, they were pleasant, professional, and they were funny at times which made this experience easy and comfortable. My experience was so comfortable that I actually purchased four different fire alarms LOL. So if anyone reading this is looking for a Firearm you should really try FF firearms I would recommend them to anyone! read more

Jud P.

8 years ago

Great shop staffed by great people. I just purchased a Walther P22. When into the shop several times before I purchased the gun and Kale who was there each time was super friendly and helpful. I have numerous handguns and rifles and I've been to shops where those working there were extremely arrogant. When I went to pick up the gun Kale wasn't there but the lady (sorry I didn't catch your name) and another guy (again didn't catch his name) were there and were both equally helpful and friendly. I'll be back for my next purchase. Highly recommend them! read more

Edward M.

6 years ago

Times are rough and I got desperate, so I decided to give them another shot. To my surprise, I was actually let in this time! All it took was 2.5 hours of waiting! They definitely favored several people who just arrived and let them in first. I saw it while waiting outside and saw it while I was inside. Horrible business ethics. Don't waste your time guys, even if you cant find anything else where. Times will get better and the supply will come back. Even if FF Firearms was the last shop around, they still don't deserve my hard earned cash. read more

Andrew Z.

3 years ago

I recently had the pleasure of visiting FF FIRE ARMS Gun Shop, and I must say, their customer service is exceptional. Not only were the staff friendly and approachable, but they were also incredibly informative. They took the time to understand my needs and preferences, and then proceeded to show me a wide range of guns until I found the perfect fit. If you're in the market for a firearm and appreciate great service, I highly recommend giving FF FIRE ARMS Gun Shop a visit. read more

Louis A.

6 years ago

If you are looking to buy a rifle or handgun than FF is the place for you. They got a great catalog of firearms and also have the knowledge on what guns would be best for whatever your needs may be. They also have great customer service and work with a positive attitude. If your looking into getting your first gun or just need or add one more to the collection FF Firearms has got you covered. Also try and get there before the store opens to beat the line! read more

Josh N.

6 years ago

Love the staff! Everyone is professional, knowledgeable and courteous. Whether you're an avid enthusiast or a first-time buyer these folks will take care of you every step of the way. Also like most gun shops (If you haven't learned by now.) this place has a zero tolerance for Karen's. So if you happen to be aggressive and pushy this is not the place for you. Also plan your trip accordingly it is difficult to find parking. You've been warned. read more

Fabian C.

2 years ago

1st time buyer and let me tell y'all I really liked the customer service the guys there are super friendly and they give very great recommendations for 1st time buyer and on top of that they have various options from small to big great turn around. Really discreet store but 100% recommend for all the people who live in Montebello or the surrounding cities check them out you wont be disappointed!! read more

Natalie L.

7 days ago

Great experience at FF Firearms! The customer service was excellent from start to finish. The staff was friendly, knowledgeable, and very helpful throughout my visit. I stopped in to purchase ammo, and the entire process was smooth and easy. Great prices, excellent service, and a welcoming atmosphere. I'll definitely be returning to FF Firearms for future purchases. Highly recommend! read more

Rubin M.

544

8 years ago

Great customer service! So friendly and professional! Cale who is a representative of FF Firearms was very knowledgeable and professional in every aspect! I highly recommend this shop to anyone and everyone! Saad "Tod" was very attentive to detail being that he is the owner and always treats his customers like family! Thank you for the opportunity to get business done here! read more

Solo 1.

8 years ago

A hidden gem for LA county gun enthusiast, Turner's outdoor's who? Very knowledgeable and helpful. I came in for parts ended up talking about guns and current/future laws. After all that started the process to pick up another firearm, the prices are that good and the staff sealed the deal. I'd recommend this place to anyone who is a first-time buyer or seasoned collector. read more

S B.

8 years ago

Great customer service! I was interested in purchasing my first gun when I stopped by here. Cale helped me out after the initial waiting period and showed me what I needed to know very quickly. He gave me some great advice on hearing protection and how to use/clean my ruger. If you want an honest place to get some good deals then I would definitley reccomend FF firearms. read more

Avi M.

169

6 years ago

Let me start off by saying that I love this shop. I came here before COVID started and ordered a Glock 17 and got it within a few weeks. The manager is awesome and so is the rest of the staff. Well kept, well ran, and very friendly. 10/10 would recommend to anyone. Much better than the rest of the shops who give you the run around and don't treat you well as a customer. read more

Michael B.

6 years ago

I just had one of the best customer service experiences. This is a time when many people are purchasing firearms for the first time and they have many questions. It's comforting to have patient people like Taline, who will answer your questions and guide you through the process. She treated me and my wife with respect and I will definitely be a returning customer. read more

Mona D.

7 years ago

I have been in the store a few times and purchased a few handguns and rifles the owner Todd is always ready to answer all my questions and give me amazing prices even after comparing at other shops he has also given me an instruction course which I found to be helpful even after seven years of using guns this is definitely the place to go to purchase any fire arms read more

Joe P.

6 years ago

Just picked up my first gun..(Glock 23)...All 3 gentlemen that work there are awesome...U gotta wait awhile to get in the store but it's all due to this Covid-19 ...They can't have more then 2 or 3 at a time and as y'all gun owners know already it's a long process to buy a gun !!! As a lifetime Montebello 4 lifer I will continue to give F&F Firearms my business read more

Marina M.

6 years ago

I went in on 9/12/20 to pick up my S&W AR and all I can say both my experiences from the initial purchase to the pick up was excellent. The staff is super nice and knowledgeable. They take their time with you, I never felt rushed and all my questions were answered even though I know it was a busy day for them. I will definitely be going back. read more

Vahagn V.

1 year ago

FF Firearms in Montebello is an excellent shop. The staff here are knowledgeable, patient, and really take the time to answer any questions without rushing you. Whether you're a first-time buyer or experienced, they make the process smooth and professional. Highly recommend them if you're looking for quality service and fair prices read more

FF Firearms - firearmtraining - Updated October 2026

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