knowledgeable and helpful staff, good selection of items in stock, and free delivery for the bigger…read moreitems that don't fit in my car

Ralphie is the best ever & made our day to get us what we needed after having a bad experience else…read morewhere. Amazing personality & very equipped on speed & knowledge! - Rod & addy

Saturday 5/23 at the Stihl/shop counter a lady called another Jax store to have a spark plug that I…read moreneeded sent to the Lafayette store. Said it would be there Tuesday and they would call me. I called today Wednesday 5/27. Guy at the Stihl/shop counter said they don't call anyone and deliveries between stores are unreliable. May or may not happen and they have no control over if it happens. He also said they won't call anyone if there's an order. You have to call or show up at the store to see if it happened. Really! Very Unprofessional! On my way to Lowe's

I was at Jax in Lafayette Colorado on August 5 2025. On that day at about 1:55 PM they tested their…read morefire alarm system. When they did so I was standing approximately 10 feet from a fire alarm. My hearing was damaged severely. I contacted Jax and a person claiming to be the general manager spoke to me about it. I am left with loss of hearing and constant ringing in my ears. Jax refused to help me or take accountability for what they did to me. Jax is just another heartless business that has no accountability.

First time at this location in Thornton. I recently got a sweet female Doberman from her original…read morehome near Conifer, CO. She eats a specific dogfood. I found the Nutro brand cheaper than PetsSmart and also her preferred treat, Wholesomes Gourmet Rewards Cheesy Bites. They have large area for pet food. I walked through the store. Virtually anything you need for animals, tack, clothes and all sorts of ranch supplies. Plenty of parking out front. The restrooms on the back wall have no access codes. I provided my email and phone number in order to earn Rewards. I noticed they have discount days. The checker was friendly.

We bought 4 baby turkeys. The worker pic out the babies and put them in a box. I had no idea the…read moresick babies wings were not right. The was the first red flag that the employee should have known to look for. I had to take the one with the messed up wings to the vet. Its knees were popping out of the sockets, It had angel wings, It had worms and parasite. The baby had to be put to sleep. I had to giving the other 3 medication for worms and parasite. I had to pay for this out of my pocket. Another baby is Starting to go down. I was told by a Big Ted employee that it is my problem. They are selling sick animal. Lots of people buy these babies and put them in the coop and make their other pets sick. They also sold me the wrong food to be feeding the babies. This store is for profit only. They are not interested in the success of the poultry Or the people purchasing firm them. Their employees need to be trained on proper care. It is normal to deworm poultry. So why weren't the parents being dewormed and not passing illness on! I will never go to chain store to buy any animal. I will go to farms and check out the site where the animals is living.

Lafayette Lumber is one of the best lumber and hardware stores in Boulder County. They are small…read moreenough to know you and large enough to take care of all your construction or remodel needs. If they don't have what you need in stock, they will special order it for you. They never charge for delivery and they really work to take those extra steps to make sure you are happy with your experience. If you are looking to build a new home, update your kitchen, build a new deck or just need some parts for your sprinkler system, Lafayette Lumber is as good as it gets.

I ordered some soffit material from these guys and they were quick to get me pricing and it was…read moredelivered the same week. The delivery guy even helped me load it on my porch out of the snow by hand which was above and beyond helpful.

If you want the supplies you need, in an affordable and timely manner, talk to Bryce at Western…read moreTool & Supply. I am consistently impressed with his efforts to go above and beyond in delivering what I need for my business to thrive.

Joe Cygan was unprofessional and had lousy customer service. In my over 40 years of home building…read moreconstruction I've never run into a more inept rude material salesman. What's worse is they won't take responsibility for thier own mistakes. Tried to throw me under the bus with my customer. They're take offs are far from complete and they pass the buck on personal responsibility. They can't even unload hardiboard siding they don't have the equipment , they claimed to have told me they couldn't deliver, without me supplying a forklift. But the truth was Joe never told me he couldn't deliver the product, his dispatcher did. But he then he said he'd figure something out. Then they both threw me under the bus to protect themselves for whatever reason, I couldn't care less what they said about me. But I thought we were good and worked things out. So as an act of good will I sent another house over to bid with MY OWN material take off and Joe sent a passive aggressive email to all my subs, and supplier's etc and in the email thread saying he wouldn't supply for THIS CONTRACTOR. All of this unnecessary passive aggressive behavior over a small disagreement started OVER A FORKLIFT. They claim thier customer service makes up for thier higher prices. But that is not so. My experience with Builders first source BMC UFP They have far superior customer service and material take offs that are always within 10%.. I just walked out of builders first source with everything I need and was treated fairly and with respect, as the way I am accustomed. Side note the owner of County line seemed reasonable and fair. But wouldn't fix anything.

Great local store. Needed a screwdriver thin enough to unlock a bathroom door - their smallest one…read morewas a bit too wide so they sanded it down with a belt sander. Worked perfectly. Excellent service, will be back.

I went in today to pick up an online order. When I arrived, the lady at the customer service desk…read morewas helping another customer, so I waited patiently for my turn for about 5-10 minutes. When she finished with him, the phone rang and she immediately answered it without even acknowledging me or saying "one moment," despite me standing right in front of her. I believe in-store customers should be acknowledged and assisted before phone calls. Thankfully, a cashier noticed I was waiting and stepped in to help. My pickup took less than 5 minutes. If she hadn't stepped in, I would have waited even longer. While I appreciate the cashier's help, the lack of acknowledgment at the service desk was frustrating and disappointing.

Friendly, polite help all-around! What the younger ones lacked in experience they made up for in…read moretenacity - asking the busier senior staff my questions and returning with answers! I watched an elderly woman with thick accent ask the checkout clerk for "dirt" and she got quick, polite full-service help without being passed-off to others; "You're planting flowers? I have just what you need!!" Lastly, I stopped to watch staff training on the knife-sharpening machine (photo below); I received a sweet "Welcome!" and a free knife sharpening on my next visit! This was a busy Saturday - and I'll go out of my way to visit again. Thanks all!

I am not sure why this store has 3 stars and I want to bring up their rating…read more We have been going to this store for 10 years and absolutely LOVE our Home Depot and plan to be loyal even after Ace opens across the street. They stock everything, they have a lot of employees and I am literally always helped when I walk in and am looking around - someone helpful always asks if they can help me find something. Recently, we got our new front door from here and there was a mix up on the order. The manager Kayla totally made it right and we are so appreciative and happy with our new front door! Thank you to everyone who works here and goes above and beyond! Best Home Depot for sure!

Paint customer service woman ugly attitude rude so left went to sherwin Williams paid more but she…read moreruined Home Depot for us. She walked away saying I knew how much I could spend figure it out gave me price range is all.