We've been buying most of our appliances from Hamilton's since the 80's. Our new name brand…read morerefrigerator went out on us after six months and it was still under the manufacturers one year warranty. However the manufacturers service repairman would be a week out on appointments. After I reported this delay back to Hamilton's they told me not to worry they'll have a loaner sent to me by the end of the day. Folks, you won't get this kind of care and compassion from the big box stores.

This post is warning people to NOT buy the extended warranty option. We have had great experiences…read morewith Hamilton's and its people. However, Hamilton's decided to partner with this company and therefore only gets 3 stars. (I was debating between 3 and 4). We bought a wall unit oven/microwave in 2021 that cost about $3k. The keypad went out. The error code is clear. The system notice tells you. We told the warranty people what the error code said. Extended warranty folks required I be home half a day. They arrive and tell me the oven needs a new keypad. Really?!?! Long story short, the oven is not repaired. It is now a full 2 months we have been without. We had to buy a countertop microwave, but still no oven. Extended Warranty keeps opening and closing tickets, and then stopped communicating because about 4 weeks after we started the process, the warranty expired. Now they don't think they have an obligation to finish the repair even though it started weeks before expiration. We had to order our own part and will install it ourselves. Thank you YouTube. Remedy will be to file small claims lawsuit for the value of the part and cost of the warranty. I only hope Hamilton's makes right with future customers and refuses selling this shoddy warranty product.

I would hire them again. Quick, knowledgeable and all around great to work with. They worked clean…read moreand fast.

I want to share my very unfortunate experience with Cain dba Integrity appliances. He showed up fix…read morea dark display on the front panel of my frig. His replacement parts did not work so he removed them & reinstalled my original parts. The frig worked & I paid him his service fee. I had a feeling this was temporary & he promised to come back with new circuit boards & fix the issue if the problem recurred within a week or 2. Very reasonable & I agreed. Well, the problem re-surfaced shortly & when I called him for follow up, he informs me that he will replace boards but charge me for them regardless of whether they work or not. This forces me to pay for a repair and hardware without any assurance of a repair. I have no problem paying for the boards if they fix the problem. This is not good business practice. To me, it's akin to taking in a car for service & being told, they would throw parts at it & the customer would pay for the parts regardless of whether it fixed the problem.

Really great deals, owners very helpful and will fond something for you amongst their locations. If…read moreyou don't mind a ding or scratch... this place is dead perfect for you!

Excellent service. I walked in and saw great prices. High discount for minor blemish. They got me…read moresame day delivery. I got a new refrigerator delivered and installed with in 2 hours of buying. They also took my old one. I will definitely go back for more appliance purchases.

What a great experience purchasing a new washer and dryer. All I can say is that Glenn Morgan…read moreassisted my wife and I, he is a professional, knowledgeable and set us at ease. I would recommend looking up Glenn when you are in need of appliances, he is the BEST. This is our first experience with DeWhitt, I would recommend anyone looking for a fair price and great service (went in at 2pm today and scheduled to deliver tomorrow) go to DeWhitt.

My wife and I were going to give DeWitts a second chance, but that quickly ended with our visit on…read more9/6. As we entered the store, we were greeted by Calvin a salesperson. He was the person who sold us a washer and dryer a couple years back. We had some issues with the washer door not latching and he indicated that this was normal and would get better over time. We finally arranged for warranty work, and the problem was remedied. When we reminded him of conversation, he denied it and blamed it on someone else. We had intentions to buy a refrigerator yesterday, but the attitudes of both salesmen made the decision for us.

Gave my parents dented appliances but wouldn't replace them. Never use standard tv and appliance…read morethey are awful to work with. Go somewhere else!!!

Great service from Standard TV and Appliance!…read more We recently purchased a new Bosch slide in glass top range from their retail store off of Sandy Blvd. We had a great experience finding a range specific to our needs. The salesman quoted us 6 weeks for our range to arrive because it was on order. It actually became available in two weeks! We decided to pick it up ourselves since my husband would be installing it. The lady at the front desk warehouse location was nice and helpful. We waited about 10 minutes for the warehouse crew to bring it out and load it into our pickup truck. Overall, I am very happy and satisfied with our experience at Standard TV and Appliance. Would highly recommend.

Chris Stenerson was an outstanding technician and went above and beyond what you would ever expect…read more Being new to the Portland area there is always a bit of skepticism on who you should employ- so thank you yelpers for introducing us to this company. Our freezer was melting due to a malfunction in one of the parts. Chris was fast, efficient, and good company! Not to mention the price was spot on. After offering tips to prevent this issue happening again he even gave us the broken piece and a detailed report in case the landlord docked it from our deposit. Highly recommend Chris and this company! Thanks again!

I write this with regret as we always try to support a local business over the big box companies…read more After a week of interaction I would avoid this company. Lot of good talk but that's all. We scheduled their service guy well in advance but got no notice until the last minute when he was at the wrong address and upset. We stopped at their location in Newberg and gave them photo of the washer info 5 days prior. The service tech (Wendell) showed up with preconceived idea of what was wrong despite even the error code on the machine. Did little to no investigation except saying the machine was over 5 years old, we needed to "junk" it, and to go their shop and buy a new Speed Queen. Totally torched any other product including our Maytag (which they sell). He did no investigative work and walked out. My step son looked on the internet and found the exact problem...unplug and let it re-set. Its now been 2 days since and numerous loads (after a week without a washer) with it working fine. Wendy (the Owner) called my wife today and admitted that their service guy "lacks communication skills". We also have a email from their sales person saying the same thing. It appeared to us he only wanted a show up fee and to sell us a new machine. And they marked us as "out of the area" on the service call even though we are only 2 miles from their business. I hate putting down a local business but I'd avoid this company even if it means going to the big box companies.

I've made a lot of purchases, big and small, at Lowe's over the years. My mower is still running…read morestrong and I've purchased home appliances that I'm very happy with. The one thing I can't recommend from Lowe's is their vegetable starts and SOME of their garden center plants and trees. We haven't had very good luck with things we've purchased from this stores garden center. We purchased several fruit trees, from 3 different places, and the only trees that either died or are suffering from dieses are the ones we got from Lowe's. The cucumbers and herbs we purchased this year are already doing poorly, or have died, next to other cucumbers and herbs that are thriving from other stores. The starts are sold for a premium price but the quality is definitely not premium. I think we'll skip the garden center here from now on.

Excellent service, excellent selection, and the prices are competitive. I got what I needed quickly…read moreand for all things, there was someone to ask.

Best in home repair service yet! When I called talked to John, very nice man, didn't talk down to…read moreme, told me what he felt was the problem. Said he'd order up the parts and would call when they came in. About 1 week later Mike came out and fixed my dryer, Very professional, very friendly, cleaned up after himself, even came with all the tools he needed for the job. ( Yes all those other things I mentioned have happened to me, even the store I bought my washer and dryer from, when coming to install, didn't have all the tools to complete the installation!). I will NOT hesitate to call them in the future. I give Rainier Appliance a 5 star rating. Highly recommend them!

I am blown away by this place. Service the way it should be. My dryer was making a ticking sound,…read moreso I called for a repair appt. Over the phone the guy said it could be this, this or this, but it's more than likely it's this. But my guy will come prepared for everything just in case. Mike showed up and took apart my dryer like a surgeon and said here's your problem and I've got the part right here. He even called me over to show me what he was looking at and showed me the parts he was replacing and why he was replacing them. Nothing covert, no surprises, just honest work. Thinking about making business cards for them and handing them out on their behalf

As a long-time customer of Appliance City, it's wonderful, after a decade of not needing an…read moreappliance or repair, to return in search of a washer and find that the selection and customer service as wonderful as I remember. By last count, I've purchased three washers, one dryer, and a vintage stove - all of which worked way past their warranty, two of which were repaired over-the 10+ years I used them. So do it yourself (and your wallet) a favor and shop here first. The staff is knowledgeable, thoughtful, and well informed; they'll work with you to make sure you're satisfied (Allyson is a gem).

Disrespectful employees to each other and their customers. Called looking for a part. Provided them…read morewith the part number that I needed. Got the part home and it was the wrong thing. Called to find out if I could return it since they sold me the wrong piece and was charged a restocking fee for their mistake.

As expected Wendy does not even take the time to respond to a disgruntled customer. I'm just so…read morefrustrated, I went there expecting to exchange faucet, get a sink and faucet for bar area, and order all the pulls and knobs.

Knowledgeable staff and good products. This location generally deals with contractors and can be…read morevery busy so it's worth while to have your ducks in a row.