we have purchased all of our appliances over the last 30+ years at Hamilton's Appliance. We…read moregenerally work with Chris who provides excellent customer service and always is able to help us get what we need. I will not go anywhere else for appliances.

This post is warning people to NOT buy the extended warranty option. We have had great experiences…read morewith Hamilton's and its people. However, Hamilton's decided to partner with this company and therefore only gets 3 stars. (I was debating between 3 and 4). We bought a wall unit oven/microwave in 2021 that cost about $3k. The keypad went out. The error code is clear. The system notice tells you. We told the warranty people what the error code said. Extended warranty folks required I be home half a day. They arrive and tell me the oven needs a new keypad. Really?!?! Long story short, the oven is not repaired. It is now a full 2 months we have been without. We had to buy a countertop microwave, but still no oven. Extended Warranty keeps opening and closing tickets, and then stopped communicating because about 4 weeks after we started the process, the warranty expired. Now they don't think they have an obligation to finish the repair even though it started weeks before expiration. We had to order our own part and will install it ourselves. Thank you YouTube. Remedy will be to file small claims lawsuit for the value of the part and cost of the warranty. I only hope Hamilton's makes right with future customers and refuses selling this shoddy warranty product.

I would hire them again. Quick, knowledgeable and all around great to work with. They worked clean…read moreand fast.

I want to share my very unfortunate experience with Cain dba Integrity appliances. He showed up fix…read morea dark display on the front panel of my frig. His replacement parts did not work so he removed them & reinstalled my original parts. The frig worked & I paid him his service fee. I had a feeling this was temporary & he promised to come back with new circuit boards & fix the issue if the problem recurred within a week or 2. Very reasonable & I agreed. Well, the problem re-surfaced shortly & when I called him for follow up, he informs me that he will replace boards but charge me for them regardless of whether they work or not. This forces me to pay for a repair and hardware without any assurance of a repair. I have no problem paying for the boards if they fix the problem. This is not good business practice. To me, it's akin to taking in a car for service & being told, they would throw parts at it & the customer would pay for the parts regardless of whether it fixed the problem.

Really great deals, owners very helpful and will fond something for you amongst their locations. If…read moreyou don't mind a ding or scratch... this place is dead perfect for you!

Excellent service. I walked in and saw great prices. High discount for minor blemish. They got me…read moresame day delivery. I got a new refrigerator delivered and installed with in 2 hours of buying. They also took my old one. I will definitely go back for more appliance purchases.

We needed a freezer on a budget! We were greeted by three felllows all very nice , friendly and…read morewelcoming!! Yes we left with a freezer in our truck!!! And a new appliance store to do all our appliance shopping at! We are very pleased with our purchase. Peace. Be with you all Sherri

I bought a new kitchen aid dishwasher and started having problems on day one. the repair people…read morehave been out seven times and can't fix it.I wanted a replacement because it's a lemon but all I am getting is the run around. I would not buy anything their even if they were the only place on earth to buy from. I think they are crooks and I can't figure out how they stay in business.They call themselves experts I think the only thing they are experts in is deception!

Gave my parents dented appliances but wouldn't replace them. Never use standard tv and appliance…read morethey are awful to work with. Go somewhere else!!!

Total 5-star experience from top to bottom…read more I went to Standard TV and appliance after being ignored at Home Depot. Here is how my experience went: My 40 year old washer/dryer finally bit the dust. So I wandered into Standard TV and appliance. They had a wonderful selection. Lots of different brands, sizes and styles including the new-fangled washer/dryers that do the whole deal from a single tub. They let me poke around until I started to re-view machines I'd already seen. Then a sales dude wandered over and asked if he could help me. His name was Jeff Webber. And he was awesome. the thing I loved about Jeff is that he knew a lot and wasn't shy to teach me how all the stuff worked, what was available, and what I could put together to *create* a stacked washer/dryer out of a side-by-side-designed set up. Most interesting was listening to him describe the all-in-one washers dryers...I didn't end up getting one of those, but i might in the future, and if i do it will be partly because of this experience with Jeff @ Standard. He told me I could have the machines on Wednesday. But I wanted it "now." and he promised he would try really hard to move my delivery to the top of the list. You know what? I've heard this kind of thing before...then you hang up, and it never happens, amiright? BUT IT DID HAPPEN. He got me bumped to the top of the list, and I got my machines the next day!! THANK U JEFF!!! Then? We have the delivery dudes. and they were also just great! they were careful in my home, they set the system up perfectly. and they were friendly, too. total win!

I write this with regret as we always try to support a local business over the big box companies…read more After a week of interaction I would avoid this company. Lot of good talk but that's all. We scheduled their service guy well in advance but got no notice until the last minute when he was at the wrong address and upset. We stopped at their location in Newberg and gave them photo of the washer info 5 days prior. The service tech (Wendell) showed up with preconceived idea of what was wrong despite even the error code on the machine. Did little to no investigation except saying the machine was over 5 years old, we needed to "junk" it, and to go their shop and buy a new Speed Queen. Totally torched any other product including our Maytag (which they sell). He did no investigative work and walked out. My step son looked on the internet and found the exact problem...unplug and let it re-set. Its now been 2 days since and numerous loads (after a week without a washer) with it working fine. Wendy (the Owner) called my wife today and admitted that their service guy "lacks communication skills". We also have a email from their sales person saying the same thing. It appeared to us he only wanted a show up fee and to sell us a new machine. And they marked us as "out of the area" on the service call even though we are only 2 miles from their business. I hate putting down a local business but I'd avoid this company even if it means going to the big box companies.

From start to finish the installation went well. I knew it was going to be a beast. (Re &re wall…read moreoven) Scott & Jeff handled it well and everything worked and looked great when they were done. Quote was very reasonable. I'm hanging on to their card for future work.

I've made a lot of purchases, big and small, at Lowe's over the years. My mower is still running…read morestrong and I've purchased home appliances that I'm very happy with. The one thing I can't recommend from Lowe's is their vegetable starts and SOME of their garden center plants and trees. We haven't had very good luck with things we've purchased from this stores garden center. We purchased several fruit trees, from 3 different places, and the only trees that either died or are suffering from dieses are the ones we got from Lowe's. The cucumbers and herbs we purchased this year are already doing poorly, or have died, next to other cucumbers and herbs that are thriving from other stores. The starts are sold for a premium price but the quality is definitely not premium. I think we'll skip the garden center here from now on.

Misogyny at its finest. Don't go here if there's a chance you'll need assistance with anything and…read moreyou're a woman. You likely won't get helped. After trying to find what I needed myself and also having been told the wrong location by two different employees, I coincidentally stood near the front door greeter to try to find where things were on the website. I was standing there for about 6ish minutes and proceeded to watch him greet all the men with the most generous level of assistance and not a word to a woman who came in. (It was a busy Saturday.) I also had a different male staff member answer "I don't know" and walk away when I asked where something was and then go out of his way to walk the man behind me to find what he needed. When I checked out, I half jokingly said to the cashier "The male staff aren't very helpful here if you're a woman, huh?" She then proceeded to tell me about how mean and disrespectful the male employees are to the female staff there. Will happily drive out of my way to a different store for my future home renovation projects.

Best in home repair service yet! When I called talked to John, very nice man, didn't talk down to…read moreme, told me what he felt was the problem. Said he'd order up the parts and would call when they came in. About 1 week later Mike came out and fixed my dryer, Very professional, very friendly, cleaned up after himself, even came with all the tools he needed for the job. ( Yes all those other things I mentioned have happened to me, even the store I bought my washer and dryer from, when coming to install, didn't have all the tools to complete the installation!). I will NOT hesitate to call them in the future. I give Rainier Appliance a 5 star rating. Highly recommend them!

I am blown away by this place. Service the way it should be. My dryer was making a ticking sound,…read moreso I called for a repair appt. Over the phone the guy said it could be this, this or this, but it's more than likely it's this. But my guy will come prepared for everything just in case. Mike showed up and took apart my dryer like a surgeon and said here's your problem and I've got the part right here. He even called me over to show me what he was looking at and showed me the parts he was replacing and why he was replacing them. Nothing covert, no surprises, just honest work. Thinking about making business cards for them and handing them out on their behalf

Needed stove repair. They responded immediately to my phone call, ordered the part, and came the…read morevery next day and completed the repair. Hoghly recommend. Would use them again.

I've purchased several appliances from Appliance City. Nearly 10 years later they are all still…read moreserving me well.

As expected Wendy does not even take the time to respond to a disgruntled customer. I'm just so…read morefrustrated, I went there expecting to exchange faucet, get a sink and faucet for bar area, and order all the pulls and knobs.

Knowledgeable staff and good products. This location generally deals with contractors and can be…read morevery busy so it's worth while to have your ducks in a row.