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    Updated 2 months ago

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    4 months ago

    They have it can get hard to get parts/ friendly helpful staff/ middle of the road prices! I worked with Luis in the Chico branch!

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    Molly M.

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    7 years ago

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    Absolutely incredible staff. Went over and above to find the correct part for my washer because my…read moremodel number was missing. They were very friendly and the tech even gave me a little tip to make my job re installing my part much easier. Yes I could have bought this part online cheaper but not only did they have the part in stock their kindness and helpfulness really made it worth keeping my money local.

    The Lady is rude on the phone. Their appliances are overpriced. They skip your delivery if you…read moredon't answer your phone and never explain it's contingent upon delivery.Their appliance installer is incompetent, unprofessional and was in a hurry. He caused damage to the power outlet while ripping on old dryers cord. He didn't finish installation because of the sparks and damage. Of course they didn't offer to pay for the electrician bill that their employee caused. Their 90 day warranty is whack. They Charge you fee for technician to come out to your home and "fix it." A mechanic or technician who doesn't honor their labor or work is a place i avoid. It's another way to scam customers for appliance resales failure to fix the appliances properly before selling them to customers. You have better luck buying new dryer, washer or other appliances for brand new. They cost same or even less when on sale compared to appliance resale used appliances. I would recommend buying new appliance because it has better warranties, no all sales final or no return scams like this business.

    Best Buy - Chico - Kai

    Best Buy - Chico

    (160 reviews)

    $$

    I walked into the Chico location looking to purchase my first action camera, having little to no…read moreknowledge of of the matter. Dan was more than able to steer me in the right direction, kindly assuring me I knew exactly what I would be walking out before making any purchase. Overall, very happy with my purchase and even more pleased with the service I received. Dan's got your back always!

    Take a moment to do a comparison…read more On December 21, 2024, my 88-year-old mother bought a television from Best Buy Chici. 48 inch LG-OLED.... Somehow they managed to charge her $600 for the television, $249 to install it and $100 for a very cheap wall mount. I'm sure the sales people at Best Buy realized that she knew nothing about how all of this works. 14 months later, the TV completely fails. Normally, LG TVs are quite reliable but this one happened to be defective. Because the warranty from Best Buy is only one year... Basically the same as what LG provides, they are simply refusing to acknowledge that they may have sold a defective product and are avoiding any attempt at making it right. In order to get a television that was functioning to my mother quickly, I went to Costco in Chico and was able to buy a 55 inch LGUG 77 television for only $299 with a standard three-year warranty from Costco, extended to five years for only an additional $35. The disappointing part is that Best Buy is totally unwilling to be flexible, recognize that this might be an unusual circumstance, and do anything besides just look at the policy manuals and reiterate what they are reading from the corporate script. When you are shopping, do your research. Even if Best Buy offers flexible financing, I guarantee that the geek squad service is not worth the paper it's printed on and the customer service will not be there for you if anything goes wrong. After spending over $7000 at Best Buy in the last three years, I believe their customer appreciation needs some tweaking also. Fail

    Appliance Doctor

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    My Blue Star range broke so I called Kevin at the Appliance Doctor. He returned my call quickly and…read morecame out look at my stove. He ordered the part for me and came out when it came in. He was super courteous, friendly, patient, and knowledgeable. I thought his service charge was very reasonable. I will call him again when I need appliance repair and I would recommend him to anyone who needs help.

    I called this company to get my Portable dishwasher fixed. The repairman that came out to my house…read morewas a very nice guy. Didn't take him all day to fix my portable dishwasher, he took it apart and found the problem. And put it back together in just a little over an hour. I am impressed with his work and how nice he was. I will be calling him again for other appliances that need to be fixed. I recommend this business to everyone that has a little older appliances also. My dishwasher was in warranty, but the place I bought it from didn't have any availability for anyone to come out and see me and my dishwasher. The people that were on the list for the GE appliance I have couldn't get out to my house for three weeks. I called The store that was supposed to be the one that repaired portable dishwashers under my warranty. The gal on the phone told me from Ginno's, That they would reject my request because we did not buy it at Ginno's but that's where GE was going to send us to get someone to come out and get a repair. I decided I did not want to get the runaround anymore. I will be submitting my bill to GE and see if they honor my expenditure.

    Ferguson - appliances - Updated May 2026

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