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Best Buy - Chico

2.6 (160 reviews)
Open 10:00 am - 8:00 pm
Updated 2 months ago

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Geek squad was very helpful with my computer. I tried to answer their emails, but couldn't connect.

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Ask the Community - Best Buy - Chico

Review Highlights - Best Buy - Chico

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Appliance Resale House

Appliance Resale House

3.2(26 reviews)
4.2 mi
$$

Absolutely incredible staff. Went over and above to find the correct part for my washer because my…read moremodel number was missing. They were very friendly and the tech even gave me a little tip to make my job re installing my part much easier. Yes I could have bought this part online cheaper but not only did they have the part in stock their kindness and helpfulness really made it worth keeping my money local.

The Lady is rude on the phone. Their appliances are overpriced. They skip your delivery if you…read moredon't answer your phone and never explain it's contingent upon delivery.Their appliance installer is incompetent, unprofessional and was in a hurry. He caused damage to the power outlet while ripping on old dryers cord. He didn't finish installation because of the sparks and damage. Of course they didn't offer to pay for the electrician bill that their employee caused. Their 90 day warranty is whack. They Charge you fee for technician to come out to your home and "fix it." A mechanic or technician who doesn't honor their labor or work is a place i avoid. It's another way to scam customers for appliance resales failure to fix the appliances properly before selling them to customers. You have better luck buying new dryer, washer or other appliances for brand new. They cost same or even less when on sale compared to appliance resale used appliances. I would recommend buying new appliance because it has better warranties, no all sales final or no return scams like this business.

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Appliance Doctor

Appliance Doctor

5.0(2 reviews)
2.3 mi

My Blue Star range broke so I called Kevin at the Appliance Doctor. He returned my call quickly and…read morecame out look at my stove. He ordered the part for me and came out when it came in. He was super courteous, friendly, patient, and knowledgeable. I thought his service charge was very reasonable. I will call him again when I need appliance repair and I would recommend him to anyone who needs help.

I called this company to get my Portable dishwasher fixed. The repairman that came out to my house…read morewas a very nice guy. Didn't take him all day to fix my portable dishwasher, he took it apart and found the problem. And put it back together in just a little over an hour. I am impressed with his work and how nice he was. I will be calling him again for other appliances that need to be fixed. I recommend this business to everyone that has a little older appliances also. My dishwasher was in warranty, but the place I bought it from didn't have any availability for anyone to come out and see me and my dishwasher. The people that were on the list for the GE appliance I have couldn't get out to my house for three weeks. I called The store that was supposed to be the one that repaired portable dishwashers under my warranty. The gal on the phone told me from Ginno's, That they would reject my request because we did not buy it at Ginno's but that's where GE was going to send us to get someone to come out and get a repair. I decided I did not want to get the runaround anymore. I will be submitting my bill to GE and see if they honor my expenditure.

Mike's Appliance - untitled

Mike's Appliance

3.1(15 reviews)
25.5 mi

Mike provided a amazing customer service. My refrigerator went out on me and Mike was the only…read moreperson who answered my call. He had a used refrigerator delivered to me by Monday afternoon, which is very impressive because Home Depot wasn't even able to get me one until Wednesday. Mike stayed in contact with me all weekend and assured me that I would for sure have my delivery by Monday morning in which he followed through with. I highly recommend Mike for appliances, great customer service. Thank you so much.

My daughter had purchased a washer and dryer from Aaron's and told her she had to get an extension…read morecord because the cord was 12-18in to short...I didn't feel it was a safe long term solution and a horrible way to leave a customer that just spent 3 times the amount buying it there .then left without it working and now it's her responsibility to try to find this certain one she had went to a few hardware and Best Buy didn't have it & was not okay with me because of the safety issue ... I called Mike and he had one of his technicians over within an hour. I felt safe knowing the equipment was properly installed by a professional. I highly recommend mike his price is reasonable and he got the job done quickly and with efficiency. I am down in the Bay Area. I like small town business when it is handled with putting his customers safety first. you did this on 8/19 I told you I would give you a review I never forget .. I just got a lil busy But thank you again I would had been so worried if you hadn't helped out that day A+ Customer Service support and a job that was professionally done. Aarons is next up for their review I would myself had told Aaron's to pick their Sh-T up. And saved a lot of money and bought one from you Mike But my daughter didn't want too...ughhhh kids ‍ well Aaron's Review Is coming up next Thanks again Mike I know you were super busy and a couple guys down. And still made It happen Thank you

Best Buy - Chico - electronics - Updated May 2026

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