I really like the movers for this company. They are fast and thorough. They get the job done…read morewithout a lot of chit chat. I appreciate how careful they were with the furniture and I thought they were very polite. Thank you gentlemen for a job well done.

Extremely disappointed in the moving experience and customer service. My belongings sustained…read moreapproximately $3,000 in damage which I attempted to report several days after my move. I have been ignored by their claims department after three months of calling and asking for help. I've been promised calls back time and time again and never got one. Today when I called again, I was finally told my claim was denied because too much time has passed. I'm not sure why I wasn't notified that it had been reviewed. I was offered a good-faith payment of $300, which is unfortunately just a fraction of what I spent replacing my damaged items. The movers were unprofessional the day of as well -- they charged me incorrectly, stood around texting half the time to drag out the clock, and then asked me if I use recreational drugs. I hate to be that person writing a nasty review, but I am extremely disappointed with their service all around and I hope this helps keep others from having the same experience that I did. My one-bedroom move went over budget, damaged family heirlooms and caused me to have to replace my entire bed and mattress... and the company's customer service chose to ignore me and hope I went away instead of helping me resolve this. Last time I moved before this I used American Eagle Moving for a much more difficult move and they were fantastic. Their guys were quick, professional, and did not cause any property damage. If you're reading this, I recommend getting a quote from them instead!

This was absolutely the easiest and best move I have ever had in my entire life of 77 years. The…read moregentleman who moved me were very professional and extremely polite! Everything my wife asked them to do, to reposition or to help set up was done without question and with the utmost care. My price came in well under the quote and nothing was damaged! I highly recommended this very professional company to help you with your move !!!

We scheduled the move out a few weeks, but the two guys that moved us told us they were only…read morenotified the day prior about our move. The Birmingham branch is not a moving branch, they pull from the Montgomery, team. This means your move won't start until almost lunch time. Also, the furniture wrapping and care was less than Ideal. much of our nice wood furniture has damage to the corners. they did not bother with removing shelves in bookshelves, so we are missing pegs that fell out during the move. Also, our corner desks had customized hardware to put together, and that hardware is gone in the wind now. We were told that the entry ways and what not would be protected so the movers did not accidentally damage doors and frames, but that did not happen. They stacked too many boxes on each other, crushing the lowest boxes, and some of their contents. It began to sprinkle during unload at the new home location, and there were cardboard boxes being removed from the truck, and set on the driveway, and left there for 10-20 minutes while they moved other boxes. You would think you would only grab out the boxes you plan to take directly inside so they don't get soaked, but we have some personal items that have been damaged by sitting in the wet boxes, in the rain, for several minutes at a time. One of the movers did not have a good attitude, the other one was nice enough, but it was hard to understand what he was saying. Overall, we would not hire Pink Zebra again around the Birmingham, AL area. Maybe other locations have been luck being in a town with an actual moving team and not just the franchise office location.

The moved us from B'ham to Oxford. We were astonished with their order of packing and unloading our…read morefurniture.

My family and I just moved to a new home, and we hired Skinny Wimp Movers because Groupon offered…read moreflat rates and a great price. However, one you go over the purchased hours, which we did, then it becomes an hourly rate. They called when they were 30 min away. When John and his crew showed up, ON TIME, they looked young & wimpy. I was leery about whether they could handle the job. To my surprise, they moved everything quickly and gracefully. They took great care of our furniture, not one scratch! They broke down & set up our beds in minutes. John, Maurice& Rudy were and EXCELLENT & PROFESSIONAL team. I HIGHLY RECOMMEND

I have had a storage space at Greystone Self Storage. Very friends owner and managers. They are…read morealways willing to help with any issues I have had (I've lost my lock keys before, changing locks, etc.). It's a nice storage facility, clean and safe. I recommend it highly.

I used this storage facility for a year. Of course I only meant to have it for a month. Anyway the…read morecustomer service was fantastic. The storage room was clean when I stored my items. I paid in person and online. I liked stopping by because the staff is very friendly. If I ever have to store anything again, I'd definitely use them.

On time, polite and careful, nothing damaged, and came in under the estimate. What more do you want…read morefrom a mover?!?

I highly recommend Changing Spaces Moving. They were professional, punctual, diligent, hard…read moreworking, and most important, happy in their work. They did not scratch a wall or piece of furniture. All breakables were intact with not even a single chip. I cannot say enough good things about the crew we had. Well done!

I have shipped numerous items large and small through this company…read more Josh and his team are absolute professionals and could not ask for better customer service and careful packing. Will use them on a regular basis!

We took our grandfather clock that had been purchased by one of our customers through eBay to…read moreTennessee valley packaging and container to see if they could package and ship safely. We placed bubble wrap around the clock, weights and pendulum to transport to their location. We purchased the shipping label through eBay, my husband explained this to the gentleman. We needed it safely packed and shipped. He assured us that they could safely do so. Our customer contacted us to let us know his clock was severely damaged. We contacted Tennessee Valley Packaging and took the photos to them to show them the damage. Their response was, it looks like it was dropped. They did not package the item, they simply made a box and placed it in it without packaging or securing the weights properly. They gave no refund, no apology, took no responsibility whatsoever. Please be very careful if using this company to package or ship anything fragile.

We used this company about a year and a half ago. They were very professional and got so much done…read morefor us. Based on our great experience the first time, we decided to use them again this year. This experience could not have been more opposite than the first. They damaged 6 pieces of furniture (that's what I've found so far. Still unpacking), tore a leather couch and snapped a tv stand (some of the damaged furniture we are still paying for). They blamed it on "a bumpy ride due to construction". They took $150 off our bill for the TV. They also left an entire room full of boxes and few pieces of furniture and told my husband they couldn't get it on the truck. My husband had no way to retrieve all of these things by the time we had to be out of the old place, so the movers asked for a tip in exchange for making an additional trip. He had no choice but to "tip" them if we wanted our things. When I called to speak with the manager (Barrett) he apologized and offered nothing to make it right. I asked to speak to the owner of the company. I was given his wife's phone number so she could let me know when he would be available to speak with. I have not heard from either of them and also now can't get in touch with Barrett. This is one of the worst customer service experiences I've ever paid for. I would never use them again.

We scheduled an appointment to have our daughter moved into a new apartment on Saturday at 3pm. The…read morecompany never showed up or called. No one would answer the phone, or return text. This was a huge inconvenience. We had no way to move her and we live 3 hours away. Please don't waste your time with this company.

I booked with BJ. He confirmed immedilately and confirmed my round trip confirmation with price…read moreeach direction. He was very courteous and very professional. I have not actually used their services yet. Booking is in the future.

I have to fly to Birmingham Alabama 3 to 4 times a year for work. I've known John for years and…read moreevery time I fly into Birmingham airport, he's there to bring me to my destination. His vehicles are always clean and he's always on time. John's service is top notch. I had to get out of Alabama on short notice once for a 5 AM flight. I called John last minute and he said "no problem, I'll be outside your hotel at 3:45". John is a nice guy and gives great advice on local restaurants, shopping and local attractions. John communicates often and monitors the flights coming into BHM airport. He knew about one of my flight delays before I did! Please consider calling John at BJs Transportation Services if you're in the Birmingham area and need a ride!