Fed x tracking number 481 721 707 782 delivered to wrong address again. Any fed x package. I have…read morehad 2 packages delivered by fedx and both went to wrong address.

Huge store but staff is very un-attentive. Went here to drop a package with pre-paid label and…read morewaited for 5+ minutes and no one attended. Many employees saw and they continued doing their things. I figured out myself via self service kiosk later and job was done. But experience was not so nice. Store is huge with all facilities from fedex.

This store is super lucky to have Gary as an employee. He patiently answered my 1,000 questions as…read moreI was shipping an antique bookcase. It had no market value but significant sentimental value, and this was my first time needing a crate or using overland trucking for anything. He explained the costs, gave me a few prices to have it sent to different cities, assured me the vendor they use for overland is superb, and even helped me get it out of my vehicle when I brought it in. The bookcase was well packed and received just fine by the recipient. I will definitely use Airpark again.

I just got off the phone with them. I dropped off a package the 27th of October. It's now…read moreNovember 1 and tracking said it is still at their facility. It was packed PRIORITY. When I called, I asked if they still had it. The young lady, very rudely, said " no! The usps probably didn't scan it. Call them". And she quickly dismissed me. No empathy, no "I'm sorry this happened ", just a quick blame shift and done. Terrible customer service!

I rarely come to this UPS store, when I came here today the staff were super friendly. My husband…read morehas also came here, he had a positive experience with the staff. I just had to drop off a package for the usps, and they were again very friendly about taking my package.

*UPDATE* I wasn't…read moreasking them to stay an extreme amount of time, I asked for maybe a minute. I obviously can read the posted time 6PM hence why I called, seems the "business customer service" is another reason this location has awful reviews, with that response it makes sense. I rather get my package out first thing tomorrow then run into having to go after work and running into this same issue, the truck will leave earlier than when I can get into a UPS location with nice staff. I will not be doing business with you tomorrow or ever. I should have read the reviews before considering this location. I called and a woman answered, I explained that I was on my way there and my maps said I would get there at 6:01, I asked if they could please do me this favor I have something important to send. She said "you're not going to make it." So rudely. I understand you close at 6, but that's early for people who get off later in the day or someone like me who's trying to get my kid to soccer. People need to have a little more consideration these days, apparently this location doesn't have any at all. I probably would have been there in time, but I was considerate enough to call and I'm glad I did I rather go to another location.

Merci is a complete sweetheart and neighborhood staple in our area. I always bring my packages in…read morefor drop off (UPS, FedEx, and USPS all pick up here). She has a little fridge with drinks for sale, and a community counter with cards/flyers from local businesses. Check the hours before you go, and say "hi" to Merci when you stop in.

I was there for a minor purchase and asked questions but was rushed out of the store. i received…read morewhat was needed but i wasnt happy with the service.

I come here often to print. I came today for notary services. Tiffany threw her arms up when I…read morecompleted the notary wrong (could have nicely told me) and escalated the situation. She took my ID from me, when I asked for it back she stated "have a nice day"- in a derogatory tone and said she wasn't going to help me and that I could leave. I said again" I am looking for my id". Things escalated from there. She had a screaming match with me as I was exiting in front of customers. One word- aggressive. She is also completed the notary wrong. When I went to Central location, the nice owner asked what I need notarized and why. As this information goes in the notary book. Tiffany did not ask these questions, quick, rude and again.. aggressive even w my baby in tow.

I waited 5 minutes no one was at the counter I've been knocking and screaming yelling for help and…read morehere comes a Generation Z employee he says I'm sorry I was sleeping. I'm all day you need to add yourself a bail so people can ring a bell so they have to be here for 5 minutes I'm sorry he goes what a waste of my time waiting for help at a counter and furthermore he look like was on marijuana

This was hands-down the greatest business and customer service I have ever experienced in Arizona…read more Literally the entire State. You walk in and you're instantly greeted with true kindness and compassion. I had been trying to have some important documents notarized for months and seemed to run into roadblocks every step of the way...until I came here. In and out in no time. No stress, easy peasy! I highly recommend them! Thank you so much Deborah, Les, Angela & Lemon I appreciate you!

Very friendly and efficient. I was able to get my notary in less than 15 minutes for $10. I'd be…read morehappy to use any of the services this company provides in the future. Thank you.

I believe this store is under new ownership and I can tell the difference. He is extremely friendly…read moreand is hardworking. He was happy to help with packages, instructions etc. Definitely refreshing! Keep up the great work!

I've used this UPS store numerous times. All with great success... However, this week, I paid…read more$226.00+ for overnight shipping. My client wanted to take the day off to receive her $450 order. The store said the package would arrive next day by noon. My client called me and stated she had not received the package. I searched on behalf of her, it showed it was delayed until the next day. I called in regard to getting a refund of the difference of shipping. Not a full refund. Meerily, the difference between overnight and two day as the service they ended up providing was two day, not overnight. I called to file the claim. They called back and said it had been denied due to "weather". I understand the weather is unpredictable but not one person at the store said, "there may be a delay". Their words were it will arrive tomorrow. BY NOON. I refused to settle for a denial. They referred me to the UPS customer service line. I called and waited on hold only to be told to call the store. I explained I had already spoken to them. They said they would need to take my complaint. Basically sending me in circles. As a fellow business owner, I can't imagine charging someone for a premium service and then giving them a sub par service and just expecting people to be ok with that. Went against my better judgement and shipped UPS again after this, less than a week later and GUESS WHAT?!!! DELAYED!!! They guaranteed me there were no forseen delays. Now my package is sitting in a warehouse somewhere. If anyone has an recommendation, I'm adding UPS to the list with USPS for worst service. Apparently FedEx is known for being speedy, guess that'll be my next stop.

Great quality service every time. Value is on point for notary services and shipping.read more

The new owner is extremely friendly and helpful. I went in to scan and send something and he was…read moreabsolutely wonderful. The old owner was a crotchety old dick, so I was a bit nervous to go in. I was pleasantly surprised when I saw and spoke to the new gentleman. I'll definitely be back here for all my scan and shipping needs.

The printer didn't scan my copy correctly and printed 20 blank papers. It charged me 6.33 and then…read moreanother 6.33 for the proper copies. I went up and got a refund for the first blanks and all seemed well. I checked my bank account and for some reason i've been charged 24 dollars for a total of 40 copies half being blanks ??? I tried calling this location and sat through 7 minutes of operator number options and finally get through to the store for it to immediately say unfortunately they're not taking calls at all. What a lovely store and customer service!!! freaking awful and irritating.

I have never seen an employee so excited to tell me they don't have my print order finished and…read more"technically don't have to have it finished" until end of day tomorrow. I get it, customers are generally awful, but I just got there and was dealing with smug contempt.

Jordan, John & BlueTek are AMAZING! In our ever evolving industry, they're able to keep up with…read morechanges and consistently meet the needs of our business. From business cards to vehicle wraps- BlueTek has you covered! Thank you, Jordan & John!

They offer great service and quality work. As I'm growing my new company they did suck great work…read moreon my truck. They panted the picture of what I was looking for my business logo. Thank you so much for all your hard work and putting it together. I highly recommended them and will be a returning customer for life.