I always drop packages here every one is super nice and great customer service and they offer mail…read moreboxes if you don't want to go to post office !

This place is amazing. Called them at opening, emailed them 20 blueprints to be printed out ASAP…read more He said it would be 45 minutes. Amazing! He called back in 20 minutes and it was done!!!!!

just about every experience I have with the older lady with the accent and different color eyes is…read morea disrespectful and completely unacceptable in a place with so much customer service I went to school I played football here. I run and I've never been treated like that in San Marcos ever but it seems like this is the second time that I've had this her the first time I put it past us but today is completely unacceptable. I don't know if she thinks because I'm an African-American she can talk to me crazy but please my every time I go in there and I have to speak or work with her. I came into the store. I stepped to the side. She asked me if I needed to be helped. I said no not yet. Then all of a sudden maybe five minutes later she's basically yelling and hollering at me. Do you need to be helped I just asked you if you needed to be helped My response to her was "who are you talking to? " Because I think lost your mind speaking to customers like that, and you should be careful who you speak to as well with such hostility. So we're supposed to happen on the third time when I have an encounter with you and you're rude and disrespectful

This is a drop off place for Amazon, which is how I found the location. It is not a UPS store per…read morese, there isn't one in San Marcos. Nevertheless, the6 do take Amazon returns, package them, and label them according to the Amazon guidelines. Receipts are given to confirm your drop off. The counter guy was pleasant and service was quick.

Impossible company. I signed up partially, however they received my payment in full. i was unable…read moreto complete my acct. online because I need assistance regarding receiving my mail in my name AND my business name. Called customer support and they said they couldn't help me, that I had to email for assistance. I asked why I couldn't speak with someone for assistance, they said their email team was deaf. Never heard of that reason before. This was Monday morning, however assistant on phone said that a reply would come in from email support within 10 min. Never received a reply all day. By days end, I called again. Was informed that I was next in line. Never received email by end of business day. Tuesday I called again. explained what I needed help with and explained no one had emailed me back yet. Finally, Wed. I received a reply SIMPLY STATING that I needed to finish setting up my acct. online and that was all never addressing my issue. Now remember, that was why I was reaching out in the first place: because I couldn't find a way to include my name AND business name to my account. When I emailed requesting a credit back and close account, I THEN received a call telling me I still needed to fill out the rest of my acct. details online. NEVER addressing the issue I was having. When I was asked why i wanted a refund, I explained because I can't do business with a company that cannot communicate effectively, she HUNG UP ON ME. Now that's a business that deserves me as a client! (Couldn't resist the sarcasm). Unbelievable!!

I live a good hour from Austin where I conduct business. Since 99% of what I need to do can be…read morehandled remotely from home, and not wanting to check a PO Box on a regular bases, I wanted a different solution. Well these guys created it and it's been working perfect. I don't receive a ton of mail so IMO the best feature is that they scan all your incoming mail and you can choose how to handle each piece. Some of the options are: open and scan, forward, hold and trash. They will deposit checks for you and many other awesome features. I haven't need using them long but I am pleased with what I've seen this far and encourage you to give them a try.

The folks at the Mail Stop are wonderful! I've been there for sending packages, making photocopies,…read moreand more. Everyone there is knowledgeable, professional, and so very helpful. I am delighted the Mail Stop is in Wimberley!

Such a shame. I hoped that a local business would be good to locals but I have had several bad…read moreexperiences with the man working the counter at Mail Stop. Although I have witnessed him giving good customer service to some, this isn't my experience. I have tried to be kind and gracious regardless. But this man has been curt and rude to me several times and most recently he did something spiteful that impacted my business. If you must go, wait to be helped by the other folks there. For me, I need to drive to San Marcos, Kyle or Dripping Springs for my shipping needs.

Best place for all your mailing needs. Friendly service…read morereasonable price, you can't go wrong with this place. Every time I go in there, everybody is always in a great great mood.

Someone is using this company as a 'front' for a scam. I rec'd an email which requested payment to…read morerenew my gmail account. The given email address was lengthy -- lots of characters -- and the body of the email had an unsubscribe address which matches this company's address. I tried to call and advise what I'd found so that remedial action could be taken, but no one answered my call, and the voice mail was full, so I hung up. This scam has evidently been going on for some time because there is a picture of the request, dated in August of 2025, for payment on YELP. The one I received has a different format, but the content is basically the same -- send money -- and is dated April of 2026. BEWARE!

The workers at the store are very unhelpful, no one could answer my questions, they told me they're…read moremultiple days behind on where they're supposed to be when I asked for one piece of paper printed. There was no one in the store. The people working behind the desk were no rush to be getting anyone's orders ready if they're that far behind. I offered to do it by myself, and they proceeded to tell me after I had paid for the self printing that what I was requesting, could not be done on the printers that I was paying for.

Went to go get inquires about some business cards, Caucasian guy with big glasses & combover…read moreworking the printing section was no help!! Just being a smart ass , wasted 30 minutes just to be told he didn't know how to print

I believe this place is under new management now but regardless, it has been only positive…read moreexperiences now! The women who work here are always super kind and helpful. It makes shipping anything so convenient and easy. I am especially thankful for their going above and beyond to help this mom out. I needed to get a package out but my baby had fallen asleep in the car and as other parents know, you do all you can to let them sleep! But i couldn't leave him in the car obviously so I had no way of going inside. I was parked right outside the store and called to explain the situation. Without hesitation, the young woman came right out to get my package. Seriously so kind and made my day--it really means a lot to this young mom to have people help with kindness and not disdain. And the sweet angel is still sleeping as I type this!

Linh was incredibly friendly! I really appreciate all her help today. Thanks so much!read more

One of the best experiences I've had. Owner was super cool, hilarious, attentive and…read moredetail-oriented. In a world filled with soulless big box corporate shippers, happy to support a locally owned business where they are passionate about customer service. This place rocks. Bravo man!

Greg is my go-to shipping guy--seriously, I wouldn't trust anyone else. After working with him…read moreonce, I was sold. Super reliable and just easy to work with.