1. Craters & Freighters Austin

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Buda, TX

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Craters & Freighters Austin

3.0 (2 reviews)
Closed • 8:00 am - 4:00 pm
Updated 2 weeks ago

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Navis Pack & Ship

Navis Pack & Ship

(7 reviews)

Horrible. I just moved from Austin to L.A. I arranged for the movers to pick up my stuff TWO…read moreWEEKS before I was actually moving to ensure my stuff would show up on time. Not only was it a week and a half late (so I had to stay in a hotel, which they did NOT help with the expense, even though it was outside their "guaranteed" 14 business day window), they put my shipment on TWO TRUCKS, which they told me at the last minute. Not only that, but Navis doesn't do in-home apartment unpacking. They only do curbside. They got some quotes from some local affiliates that do in-home moves, but the quotes were $630 and $1600. I found a local company that would do it for $275. Not only did they not even SHIP my stuff until I was already in L.A., but they said it would now cost me $2600 more than the original quotes. So, the original quote was about $2200. The final amount was around $4800. Now I'm attempting to coordinate these two trucks from two TOTALLY different companies arriving on the same date and time as the local guys who will actually put the stuff into my apartment. NIGHTMARE!!!!

Outstanding customer service start to finish…read more Arlene - who coordinated the estimate and the actual pack/move - was a gem: It took us months to finally execute and she was patient and responsive as requirements continued to change. We were dealing with property belonging to a deceased party so we had to coordinate scheduling and payment between the court (an Estate Admin and his assistant) and an heir (plus his liaison)...with all due respect to the deceased, it was a real PITA, but Arlene just rolled with the punches. When the day finally arrived, our packer/mover showed up promptly, and was both efficient and careful. There were a number of fragile/valuable items and I felt comfortable they were well taken care of. For example, when he discovered a box of ashes - awkward - he simply set it aside and wrapped it specially so it could be hand delivered to the heir. Would definitely do business with Navis again!

Craters & Freighters Austin - shipping_centers - Updated November 2026

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