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Federal Donuts & Chicken

3.4 (23 reviews)
Closed • 6:00 am - 6:00 pm
Updated 3 months ago

Order Federal Donuts & Chicken Takeout or Delivery

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FEDERAL DONUTS & CHICKEN ATMOSPHERE

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Richard R.

What can I write that has not been written about Federal Donuts & Chicken? I am just so happy that a federal has opened in South Jersey. I have been to the one in Center City on several occasions and have always been pleased. The chicken and the donuts are always excellent. The Marlton space is very nice and super clean. Love me some Federal Donuts & Chicken!

Donut case
Alicia C.

I am... underwhelmed. I had my first Federal Donut years ago at my first job in Philly. The agency had ordered some for the office and I thought they weren't bad - an interesting donut. So when they opened up a NJ location down the street from me, I was looking forward to trying them again. It was quite slow on a Sunday afternoon while the rest of the shopping center was bustling. I appreciated having multiple ways to view the menu: overhead signage, a paper menu, and a kiosk. I did the kiosk since it offered photos (so helpful!) However the rest of the experience wasn't super great. I didnt like that you couldn't build your own dozen/half-dozen and had to buy every donut individually. They offer you dozen and half-dozens only if you choose all donuts from the same price point. (They have normal and "fancy" which are another $0.50 each.) This felt so inconvenient as someone that was shopping for variety for a group and is used to the Dunkin Donuts model. Each donut averages around $2.50 a piece and are about the size of a medium adult palm, but seemed small to me in the box. (Or maybe their boxes are too large and make them seem so small lol) I also decided to try their chicken tenders and fries since they're known for them. The food took quite a bit longer than I thought was appropriate. A lot of workers stood around waiting along with me. I received half of my donuts in a bag, and the other half in a small box that wouldn't hold them all. Apparently this is because 2 are cooked fresh but I was unaware of that (and that for those there would be a wait.) I thought the decision to split the donuts in two containers was odd. I had to ask for a larger box to put them all together so I could bring them to a friends house later. The chicken tenders also were not my favorite. They look like frozen tenders that are battered on-site and flash fried to appear fresh. That's also how they tasted - half fresh, half "old"/frozen. The fries were OK, and the included donut with the chicken tender meal was so messy that it left a puddle of syrup in my box, and also was cold on the inside. Seeing as I waited for them to be cooked fresh, I was very disappointed. I spent, all in, $34. This didn't feel like a $34 experience or product. I may give them one more shot, but couldn't recommend at this point.

Fries
Steve J.

3 5 - 4... Finally got around to checking this place out. So many mixed reviews so I found out for myself. The donuts were good. I like the warm ones that are fresh made that come with the chicken strips. That one was really good. The chocolate covered one was okay. Probably should have just got a glazed. The chicken itself on the chicken strips and on the chicken sandwich I got was good. It was nice and juicy they make it fresh so it's hot. I like the crispy outside. Chicken sandwich again was good not run out and have to get it all the time good but it was good. Service was outstanding. Very welcoming very warm giving good advice as to what we should get since it was our first time there. Inside was nice a whole bunch of tables very clean. One big positive is the coffee. Very good coffee comparable to some of the big chains.

Renee W.

There is little seating nothing special. The menu here is small. The donuts are cake donuts and are a hard pass for me. Sadly this place fell real short of expectations. I wanted to give it a 1 star but .......

Chicken sandwich, French fries and a Coke.
Brian K.

This new location in Marlton was good, easy to find and clean inside. The chicken sandwich was good although it could be a little bit bigger and it needed more sauce but overall it was good and fresh. The french fries were delicious they seemed to be fresh cut. Of course the donuts are very delicious! They are cake donuts but not heavy, they're light and smooth. Any donut is a good choice. It just depends what mood you are in. The staff was very friendly and conscientious.

Oil-soaked plain donut cut in half.
Nikki D.

Donuts are oil bombs. Old, heavy almost rancid tasting oil bombs. Inedible. Shared them with family and they all thought the same. Cut one and you can see how much oil is soaked into the dough. The chicken in OK but there was hardly any coating so it was almost just fried raw chicken. Fries are great but portion is very small for the price.

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4 months ago

Amazing, friendly service. Coffee and breakfast sandwich was fantastic. Need to try the donuts next!

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1 year ago

The donut was good but i got the original chicken slider and the chicken wasn't fully cooked unfortunately

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Ask the Community - Federal Donuts & Chicken

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The Chicken or the Egg

2.9(249 reviews)
0.6 mi
•$$

My friend and I visited this establishment on Sunday, September 6, and unfortunately, our first…read moreimpression was not a positive one. As we approached the hostess station, we were not greeted warmly or even with a smile. When I asked for a table for two, the hostess immediately told us there would be a 20-minute wait, even though the restaurant did not appear to be very crowded at the time. We also had a reservation, which she never asked about. Once we mentioned that we had a reservation, her demeanor seemed somewhat annoyed. I understand that everyone can have an off day, but the hostess is often the first person a customer encounters and plays an important role in representing the establishment. A warm greeting and welcoming attitude would have made a much better first impression, especially since this was my first time visiting. I honestly considered leaving a negative review based solely on the initial interaction. However, our server, Julia K.(5 stars), completely changed the experience. She was friendly, attentive, professional, and made sure we were well taken care of throughout our visit. The food was also great. Overall, I hope management takes the initial customer service experience into consideration because the food and service from Julia were definitely worth recognizing. With a more welcoming first impression at the hostess stand, this could have been an excellent first-time experience.

Good luck finding something relatively healthy on this menu!…read more We were a party of 4 and a baby. Note to parents - this is a great place to bring a fussy child, as no one will look twice if he/she is cooing, crying, yelling, or all of the above. It was so loud once the live entertainment started. We needed to scream to hear each other. And we were sitting in the far back corner, furthest away from the entertainment. Either the acoustics are crap or the volume was just too loud. My dining companions liked the wings and enjoyed having the option to select their heat level. My Chicken Taco Salad was good but nothing to write home about. I was happy the chicken wasn't fried, like 99% of everything else on the menu. My friend enjoyed her Ceasar Salad with Salmon. TV's out the wazoo, so this is probably a good place to watch games. We left around 8:00 PM and the bar area was packed (middle-aged crowd). Ample sized parking lot. Three stars is about right!

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Cheese steak

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Buffalo shrimp

Federal Donuts & Chicken - coffee - Updated October 2026

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