I have been to MANY Fazoli's over the last 30 yrs. This was cleanest one I have ever been to. The staff were kind. The restaurant was clean. And the food was top notch for a fast food Italian restaurant. My wife and I were very impressed. Anyone complaining probably lives in Amarillo. I challenge you to find a better Fazolis around the nation that has been open more than a few months. read more

Visited at 5pm Sunday. The spaghetti and meatballs was fine, but I ordered spaghetti and meat sauce. I told them it was a "dine in" order. It came in a to-go container in a sack. So they pretty much didn't pay attention to anything I said when I ordered. The restaurant is clean and quiet. read more

Fazoli's - Spaghetti and meatballs, not what I ordered - Italian Near Me - Amarillo, Texas

Prompt to take order. Slow for order to be delivered. How long does spaghetti take to be loaded and served at a fast food drive thru? About 10 minutes. They take your payment and just disappear behind that covered driv thru window. I suppose they can see out but you can't see in driv thru window. Eventually the window opens, they hand you your order, and that's it. read more

Fazoli's - Waiting in the drive-thru... - Italian Near Me - Amarillo, Texas

If you're looking for a quick meal that's not your typical fast food, this is your place. We stopped here while traveling through Amarillo. The breadsticks were hot, soft and delicious. We ordered the kid's cheese pizza meal. It was an average sized slice and it came with a drink and 2 breadsticks. My son was pleased, so we had no complaints. Although skeptical, my husband ordered the chicken parmigiana and ended up being pleasantly surprised. I ordered the ziti with meat sauce. It was good. We both "made it a meal" so we each had a drink, 2 breadsticks, and a small house salad. For the price and convenience, we felt we got a good value. The reason I gave 4 stars and not five was due to the knives were dirty and they were out of clean forks. Overall, the restaurant was clean and the service was friendly. I'm if I could have given it a 4.5, I would. read more

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Delicious fast fresh food. Everything tasted amazing and was delivered with a smile. Will definitely return read more

Fazoli's - Lunch special: pizza slice w/ pasta - Italian Near Me - Amarillo, Texas

Fantastic service here. They made sure the food was customized to our needs. There are also complimentary garlic breadsticks on each table. The food here tasted amazing, and we had a very good meal, and it's very affordable too. Would definitely recommend it when visiting Amarillo read more

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Ordered (online the day prior) a couple of pans of pasta for our traveling team of high school students and mentors and everyone really enjoyed the lunch. We wer happy that the price was reasonable; they provided serving utensils, plasticware, and paper plates; they carried the 2 big boxes of food to our vehicle, the food was warm and on time, and it included breadsticks! For ~35 people, we ordered a large pan of fettuccine alfredo, a large pan of spaghetti w/ marinara, a pan of meatballs, a pan of chicken, and a pan of parmesan broccoli. The catering menu had other options, also. Regular Fazoli website didn't have the pans (small serving 8/big serving 20 people), but this link did. https://fazolis.com/catering-events/ We would ordered there again! read more

Great pizza, nice staff and the place was clean. We ordered cheese pizza and staff was extremely nice to our children read more

Dylan, the manager was PHENOMENAL! A breath of fresh air compared to ANY fast food place! I placed an order hours away by accident, and he made it anyway and took care of me! Amazing person, with fantastic communication skills and situation awareness! Great work Dylan! read more

The food was solid, on par with a typical experience with Fazoli's... but the service was absolutely outstanding. Dylan was honestly a joy to be around and took great care of us. Such a pleasant experience for a quick bite! read more

Stan greeted us and we immediately felt appreciated & right at home. He was so friendly and personable! His attitude and great service were refreshing read more

I ordered online & carried out. My order was ready 8 minutes early & I breezed in & out in no time. The girl at the window was friendly & got a grin out of my dog. The fettuccine & stuffed pasta shell were both delicious- hot, cheesy, & spicy. The bread sticks were soft & buttery. The iced tea was cold and fresh. Top notch! Thank you, Fazoli's! read more

They must want you to eat there because it is unlimited bread sticks dine in. But only 2 with carry out. I asked for extra sauce with my spaghetti. They charged me. Then I said I could only have marinara. Food was delicious for drive thru Italian. It is better spaghetti sauce than I had at some of my relatives' house's. It is not better than vitos or olive garden spaghetti sauce. You get the idea. It is a fast food restaurant and I will eat there often as I like how fast, and convenient it is. read more

The place is dirty and trashy. The bathroom smells like sewer. The drink fountain is too carbonated and it is trashy around it. Daughter had #13 (Ult. Sampler) and she said that the lasagna noodles were cooked too long. This place is nothing like it was before "the thing". Before, I gave them three stars. Not tonight! read more

Fazoli's - #12 Chicken Parm - Italian Near Me - Amarillo, Texas

Always loved Fazolis when I lived in Amarillo. I've had to go gluten free now but I used to absolutely love their bread sticks and it really enjoyed how they would pass them out when dining in. There were also several things on the menu I really enjoyed and their fountain drink machine was really cool, not sure if they still have it. Had good experiences both in the drive through lane and when dining in. read more

For a quick dinner it's pretty good food. Portions are ok, people always friendly and ambience is more for takeout than eat in.Chicken Parm

We hadn't been to a Fazoli's in years, so when traveling through Amarillo we stopped for dinner. My wife had the BLT sub. I had the lasagne. The food was good! Hot, tasty, delivered quickly. The clerk was super friendly and cheerful. My only complaints are that the small one-ply napkins don't cut it in an ITALIAN place. This food is messy. Bigger napkins, please! Also, put a trash can on the outdoor patio. We are outside and there was no place to toss the empty cartons. read more

There is no way this pigsty has 3 legitimate stars! We came In tonight from a long day of driving to pick up some food and use the restroom. Luckily we used the restrooms first because we'd have never known how unsanitary the sty was otherwise! The pics and video should speak for themselves. Nevertheless, firstly, the soap dispenser was empty, which likely means the staff isn't washing their hands before preparing food and cleaning the dining area. Secondly, the floors in the bathrooms, entryway and dining area are sticky filthy. The bathroom floor was littered with trash and the toilet filthy. It's clear the toilet, at least in the women's restroom, hasn't been cleaned in months. Grounds are equally trashy. If none of this bothers you, well, we can only imagine the state of your own home and don't be surprised if you end up sick! SCARY. read more

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I've never heard of a fast-food Italian and I thought I wouldn't really like it, but I was absolutely wrong. This place and food was excellent plus the service was quick and friendly. Fazoli's is in a very good location so it's easy to park and to get out. The place is very nicely cleaned and the décor is just what a Italian place needs. Since it's was our first time here in a long time, it took us a very long time to decide, luckily the cashier had the patience to deal with us. I got the three cheese tortellini Alfredo and my dad and sister got the baked spaghetti and everything was amazing and tasted very fresh. The main thing that got our attention was the extraordinary bread sticks. Those things were outstanding from the seasoning to the texture of the bread. I've never had that good of bread sticks in my life and the food was also terrific. Now the only thing that bothered me was the files, but hey it's Amarillo. Overall grade: 4.5 read more

Cold food, toes were cold too, service was meh on exception that the cashier was pretty, no baddies here, would recommend knocking on doors to locate the nearest blondes, my hands are now sticky and I found red paint on my sandwich, no clue where it was from read more

Ahhh Fazolis. Whenever we see one on a road trip, we have to stop. The food is good, inexpensive and served quickly. Did I mention they have unlimited breadsticks? The only down side is the bathrooms were kinda gross. read more

Absolutely delicious and we had leftovers for at least three more days the leftovers taste as delicious as the first day. The service was as good as possible because the person ahead could not make up their minds as to what they were going to get but the server was very patient with them and we got everything we ordered and that's really good for takeout read more

Ah, Amarillo Fazoli's--there will always be a place in my heart for you since you were my "first time". When I came back to San Diego I could never even remember your real name and used to really massacre the pronunciation of it. The concept of a drive-thru pasta/spaghetti joint is just so appealing and such a change from---well, hamburgers. I ate here a couple of times during my one-week visit and really appreciated the convenience and efficiency of this place. So the food doesn't rival the best Italian restaurants. It's fast cheap and good enough! I have eaten at a couple of others--Austin and Chandler, AZ but none will ever be the same as you! See you next time I'm in town!! And if you ever feel like moving to San Diego I'll welcome you with open arms! April 2017, I finally got back here and had a late-night plate of spaghetti that was delicious. Your breadsticks are even better than I remembered. Where else can you get a plate of spaghetti and a pile of breadsticks for under $6? See you next trip! July 7, 2017: Wow , three months makes a difference. The spaghetti was still delicious but this time there were flaws in the experience. I didn't really notice anything till I went up to get my spaghetti when it was ready and realized no one had come around passing out breadsticks while I was waiting which has happened every other time I've gone to a Fazoli's. They handed me the tray with my food on it and I took it to the table, then went to get myself some water. I realized I didn't have any utensils and when I went to track some down all they had was a little plastic bag with a plastic fork and knife and a napkin that was so thin it might as well have been a cheap quality Kleenex. There was no spoon to help wind the spaghetti up . In a place that sells pizza, breadsticks, etc you need access to napkins or better yet a roll of paper towels at the table. I had ordered bacon on my spaghetti which was $1.50 extra but it was only about a tablespoon or two of bacon pieces. I ordered a side of broccoli for $1.61 which I thought was a very reasonable price but it turned out to be just a little custard bowl full of small florets. And there were only two breadsticks. They were as delicious as ever but I looked back at the picture I took in April and it showed three breadsticks in the paper wrapper. One of the appealing things about Fazoli's was the way an employee would walk around consistently offering people breadsticks before, during, and after they ate and even give them extra to take home. That's the sort of thing that makes you want to go back to a place. If they take that away they lose some of their appeal. I will probably give them another chance but maybe ask them if I can have more breadsticks or if they limit you to 2 now. I'm not usually a big bread eater but their breadsticks are too good not to eat. I also noticed there weren't very many people in there so I wonder if business has dropped off. Cheapening the experience isn't going to bring more people in though. read more

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We had fazoli's to-go for the first time since the start of the pandemic. If I could give it negative stars, I would. I got a side Cesar salad and the cheese ravioli. The Cesar salad was still completely frozen; salad & cheese. There was no dressing at all. I threw it away. The ravioli... my 5 year old could have made; literally sauce & noodles. Save your money & go somewhere else! read more

Okay I have been here on numerous occasions. Me and the wife get their gluten free pasta. I got the chicken carbonara. The serving was large and the sauce was good, but the chicken portion was extremely tiny and so was the broccoli. Couldn't believe just a few pieces of each. I am not the only one to complain about the size of the portions of meat. The chicken pesto for my wife had a huge portion of chicken though. The meatballs weren't bad and had a good sauce and the cheese on top was really good. If this doesn't change I am not going back. read more

Terrible service Terrible service, cashier expected a tip, I had to walk up & get breadsticks I came back & they were just about to walk away with my food. read more

I ordered dinner online to be delivered to my hotel via grub hub..I specifically requested napkins and silverware as I am in a hotel, and generally don't carry my Swiss Army knife with me. I also ordered bottled water, which I paid extra for in the meal deal. Didn't get silverware, plasticware, chopsticks, napkins, water or enjoy your dinner. The lack of people's ability to do their job with any efficiency, enthusiasm, or intelligence is amazing to me. I will never eat from or at a Fazoli's again, nor will I ever use grub hub. Both are perfect examples of epic failure. read more

Food was good , place was clean, but took way too long. Breadsticks great, service just do-so.

The food and service used to be great here but the past like three times I've ordered here they have gotten my order completely wrong. It's frustrating to get home and suddenly not have the food you were expecting, I will be taking a break from this place until it can get its act together. read more

I was pretty disappointed by this Fazoli's. I don't have one near me, so I was excited to see it on my radar when passing through town. I'm not sure what the problem was, but it seemed to take the woman at the window forever to put a thought together when taking my order, and when I asked her to make mine into a meal. They forgot my breadsticks and gave me a cesar salad instead of the house salad I had asked for... After a long day of road travel, I'm just too tired to get back in my car and go back and have them fix it. At least it was scalding hot. I normally check my food before I leave a restaurant, but that's when I order to-go inside. That option is currently not available for to the current national health issues. read more

Fazoli's - Italian Near Me - Amarillo, Texas

Love love Fazolis! Passing thru town and had to come in for some comfort food. This is the first time we got buzzers to take to the table with us. Then we get our own food! Usually delivery to your table with a number you get to put on the table.. oh well we ARE in Texas.. lol. This one is quite busier tho too. AND it's Xmas shopping time out to boot. I always get baked spag but I forgot that I usually order meat sauce.. waaaa I forgot. The marinara is ok and sweeter. I like the meat sauce cause it is more herby and savory. Next time. The ceaser is good for $2. It has a nice amount of shaved fresh parm on it then served with a baggie of croutons and side dressing. Pretty damn good!! BF had the Trio with a regular salad and Italian dressing. Which btw is also fabulous. All in all this is a great flavorful fast food Itialian joint. read more

Fazoli's - Nice shaved parm on my Caesar / baked spag! - Italian Near Me - Amarillo, Texas

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Manager left off chicken on chicken carbonara. After notifying him, he asked the kitchen to make chicken, but never brought it out. Asked for a refund and it was granted, but never a simple "I'm sorry". You can do better! read more

To start things off I think this place may have gotten my order wrong twice, but I've been there twice and I still want to go back. The only reason I'm giving them three out of five is because they've got the order wrong. The food is really good and the price is well worth it. They didn't have this where I live before I'm glad they have it here. read more

First time eating at this Italian restaurant, and actually first time eating in the Franchise everything was great , I ordered A Pizza and bought A bottled water, was waiting at my table and the Manager came by and asked me if I received my bottled water I replied no, She then told me that my pizza fell in the trash and I was being made A new one she offered me free dessert because of this, I won't Turn down free if the Managers offer it because of the cooks not being careful. Food was great the Cheese cake was good Breadsticks are different but where still good, got done eating and saw everyone's Garbage on the tables and not clean I figured the manager went through all that trouble to make me happy I cleaned my plates stacked them up and took them to the counter so they would not have to clean up my mess, least I could do, I'm nice like that! read more

Fazoli's - Italian Near Me - Amarillo, Texas

My alredo wasn't cooked all the way, noodles were hard, the soda was water, they messed up a salad, HOW YOU MESS UP A SALAD, and the pizza was cold, messy, bathrooms were gross, do not recommend read more

good food clean restaurant if you you want spaghetti but honestly what shined the most was the staff specifically john he took our order and brought us our food cheerfully and speedily anytime we needed something he was quick and kind read more

I'm from West Coast so I've never heard of Italian fast food. I was excited to try Fazoli's! We used the drive-thru window. We ordered baked ziti, creamy basil chicken, alfredo chicken, small spaghetti. The wait time wasn't too long and the clerk was pleasant. All of the food were great, and the breadsticks were soooo good. read more

Service at this Fazoli's is terrible. Were there this evening and they couldn't keep orders straight had to wait forever for the food along with several other customers. Huge mess. And staff including a lady who seemed to be a manager or shift leader did nothing to make the situation any better. No apologies for the messed up orders or wait. Really no response at all. I won't be coming back. Keelykeelya read more

This place has gone downhill. Maybe it's management and staff selection. The girl at register didnt know what several dishes on menu were. We ordered cheese cake. They made us wait for it. When we got to table,it was frozen. After we came home my daughter threw up. We won't go there again. read more

Don't run a special on Valentines & then not have enough product to fulfill the special. That is called bait & switch!!! Out of the cheesecake & 6:00 pm on Valentines day for the $15 special, poorly managed. read more