I have been coming to Pete's for hardware and home needs for over 20 years, living around the area…read moreoff and on during that time. Customer service is second to none and they always try and help me find what I need! They've helped me with clogged sinks, leaking toilets, garden needs....the list goes on. I went in today and they were having a free root beer float party to celebrate national root beer float day. Grabbed one in a super cute mini Ace bucket while I finished my shopping. Come on down for all your hardware and home needs. They also have some darn good pies for sale!

Such a great experience! Everyone was kind and super helpful. Darren helped us find the tools we…read moreneeded, and the lady in the garden section was so sweet. The other employees we met were wonderful too (I just didn't catch their names). Like another reviewer wrote: "they deserve all the good things in the world." Our girls and dog had fun too--we had no idea Ace sold toys. We somehow left with Noise Putty and a salted butter squishie.

I love this hardware store! I didn't know it was near my home till I needed a new hammer because…read moreyou can't do any home projects without one and the one we had, we couldn't found. I went to Kmart and CVS before searching the nearest hardware store. I'll definitely come back here! The grandson is too cute and helped me located we're all the hammers were in the store.

On 11/24 I bought a small can of WD40 which, according to the handyman was not needed. Can was…read morenever opened nor used. On 11/25, I attempted to return/exchange it. The salesperson accused me that I had already used it and was being dishonest. He went onto point at a sign that is posted near the sealing that states no returns. He was rude, offensive and his comments were degrading me - inferring that I could be a criminal.

Not closed! That part of the Yelp review is incorrect. Great hardware store with knowledgeable…read morestaff and a nice plant section.

I came in at 7:40pm on Saturday to purchase an item. The employee told me they have over 66 on hand…read morebut that they are in the warehouse. She said, pay now and then go to the warehouse to get it. Then another employee tells her the guy who closes the warehouse actually already closed it because he wants to leave at exactly 8:00pm when the store closes. So too bad, you're outta luck, you can come back tomorrow to get it. So you're telling me that the guy who can get this for me is still in the warehouse for another 20 minutes, but because he wants to leave at exactly 8:00pm when his shift is over he's refusing to get this for me and you expect me to drive back to this store tomorrow after having already drove here now? You're basically refusing to work until your shift is actually over but getting paid just the same? I'm not coming back. I'll go to Lowe's or Home Depot or any other store worth my time traveling to. This store is a joke.

I want to compliment the store and all of the store employees. It's well organized and friendly and…read moreI never thought I would feel excited about taking a trip to a gardening store. On Saturday, March 11, I went to get some plant supplies and was met by a friendly face, Carlos. He politely asked me what I was in for and personally walked me to the first thing I asked about. While I was deliberating, I heard Carlos flow to another couple of customers and do the same. He was friendly and personable to each of us and sounded like he had already had return customers. For another couple of rounds, he returned to me and helped me find other items and answered my questions. I appreciate his knowledge and insight. I will myself be a returning customer thanks to Carlos and the vibe of the store itself. Thanks!

Not a lot of people in here these days. We stopped in and were greeted by Russ last night around 6,…read morewho was wearing a smile. We looked at some paint colors, picked up a couple samples, and went home to decide. Woke up this morning, went into the store and was again greeted by a smiling Russ :) we asked him to summon a paint specialist and he walked to the paint counter and mixed our paint. This dude is the service MAN! Closing, opening, mixing paint, what the hell, he should probably be managing! Nice work Russ! And Outdoor Supply? Pretty cool.

It's a great local place to find what you need and don't need ! Try it out for yourselfread more

This True Value store is a nice little, local location for home improvement needs. I have stopped…read moreby a few times since moving into the area and have had the need to fix some things in the new place. Customer service is pretty nice and they will help you find whatever you need in the store. There is a great selection of nuts and bolts as well as outlet covers. You can probably guess what I was fixing around the house :) Parking is decent and they have remodeled the outside with a great paint job. If you are looking for home improvement needs within the neighborhood then you should check out this True Value location. They are helpful and have lots of items to help you on your DIY journey.

It's been a while since I came here. Since I needed some items, we were greeted upon entry by 2…read morefriendly lads having a conversation. One of them pause the chat and asked if I needed help. I told him what I needed and I followed him to where the items were. Marcos who was the young lad who took and showed me the items I needed was super helpful. He answered my questions and overall made my shopping experience awesome. When it was time to check out. Albert rang uptrend transaction and was friendly too. You're ally don't find good customer service and generally when I walk in a store, they won't even acknowledge me and co tinue with their side chat. Kudos to Marcos & Albert

This hardware store literally has stock coming out the front door! It's a large store but it's jam…read morepacked with everything you might need. If you can't find something, just ask and they will help you find it...you might have to step over a few things here and there :). Family owned and run! Important to note: Their return policy is exchange or store credit.

There's two women that works there that is very nice, helpful and knowledgeable of the things that…read morethey sell in the store. I believe their names is Bree and Melisa.

Poor customer service. Didn't realize brand new item was broken until I got home. Not worth the 1…read morehr round trip drive to return a $6 item, and they only offer refunds in person.

I came in to pick up some containers at the curbside pick up today. The sales associates named…read moreDiego assisted my mom and I with making sure he fit everything in our vehicle since the containers were heavy. Thank you for going out of your way to help us in putting the containers in our vehicle. You did it with a smile on your face. Amazing service 10/10

I would not recommend renting equipment from the Home Depot Rental Center in Hayward, CA,…read moreespecially if you're working with the sales associate Andy. The rental process was poorly explained from start to finish. Important information was never covered, and I was left trying to figure things out on my own. At one point, I was stranded at a gas station for about 20 minutes trying to reach someone because no one had explained what type of fuel the rental required. That is basic information that should be provided before a customer leaves with the equipment. The customer service was also disappointing. Instead of taking the time to make sure I understood the rental, the staff appeared more interested in moving on than helping. I also noticed employees spending time on their phones rather than assisting customers. As a woman renting by myself, I did not feel that I was taken seriously or given the guidance I needed. If you're renting for the first time, I would recommend bringing someone with you or making sure you ask every question before leaving, because my experience was that important details were not explained. Overall, I left frustrated, unsupported, and would not rent from this location again.

I Love Home Depot!!!…read more Why you may ask?? Husky Tools!!! I had bought a Quick Adjust Straight Jaw Grove Joint Pliers A few years ago!! With use they corroded with use and loosened up!!! The Cool thing about Husky Tools is they have a Lifetime Warranty!! So I stopped by this Home Depot to Warranty replacement my Pliers!! I went to Customer Service where the Customer Service Team- Adriana , Noel and Priscilla Assisted me in Warranty Replacement Of my Defective Pliers!! They handled it as Professional Team !! They had me in and out in 5 minutes!!! Awesome!! This is A Baller On A Budget Approved Establishment!!! I keep my Pimp Hand Strong!! Number # 34 On The Yelp Top #50 List of The Most Prolific Yelp Elites Of 2025!!!

If I could give this place zero stars, I would!!! The…read morecustomer service and lack of urgency were beyond disappointing. We came in at 10am to purchase a Father's Day gift,a grill. We already knew exactly which one we wanted, so this should have been a simple purchase. It took four calls to the Garden Center and one employee physically walking over there to try to find someone to help us, all with no success. After waiting 40 minutes, my husband went to the customer service/returns desk for assistance. There were 4-5 employees standing there chatting, and not a single one acknowledged us during the entire time we waited. We were told someone needed to either bring the grill down from the rack or retrieve it from a pallet in the back. What was particularly frustrating was that there were several employees available yet they chose to send the woman to handle the task alone. This isn't about questioning her capability it's about common sense and teamwork. We then spoke with another employee who repeatedly tried to convince us to purchase the floor model that was already assembled. I'm sorry, but if I'm spending $700 on a grill, I want a brand-new product straight out of the box. The fact that my purchase seemed like an inconvenience to the employees doing the job they're paid to do is not acceptable. After nearly an hour of waiting with no resolution, we decided to leave. We drove to Lowe's instead and received outstanding customer service. Not only were the employees helpful and attentive, but they even offered us a complimentary gift. We were in and out within 25 minutes. Ironically, at Home Depot, one of the first things they asked for was our ID so they could sign us up for a credit card. How about helping customers complete the purchase they came in for before pushing credit card applications? Extremely disappointing experience. We won't be returning.

Lowe's was a recent destination to buy a wall mount garage door opener…read more Past attempts to fix garage door opener was futile as door usually failed to operate consistently after many repairs. Reminders by repairman to call if we had further problems were not reassuring. Seems they weren't interested in fixing the problem, just doing service calls or replacing the entire door. Recently met a mechanical engineer who diagnosed the problem as the old garage door opener which should be replaced. Parts no longer available for it and/or too expensive. Initial encounter with staff was encouraging. Was directed to pertinent department promptly. Waiting for personnel to open padlocked cabinet took 15-30 minutes. No staff on floor. Buys: Chamberlain Wall Mount garage door opener ($519.00) -$60.00 cheaper than Home Depot. Noticed many associates on floor at H.P. 3 stars only cause they were cheaper. *also didn't need escort to cashier station to pay.

I like This Lowe's!!!…read more It has a Nice Nursery with lots of Plants!!! Awesome Tool Department!!! I used to be a Landscaping Professional at one time in my Life!!! I Love Kobalt Tools, Fiskar and Corona Tools and Lowe's carries all them !!! This is a Baller On a Budget Approved Establishment!!! I keep my Pimp Hands Strong!! Number 34 of the Top 50 Most Prolific Yelp Elites of 2025!!!!