I had a great experience working with Jimmy at ATCO. He was professional, knowledgeable,…read moreresponsive, and genuinely helpful throughout the entire process. Jimmy took the time to answer my questions, explain everything clearly, and made sure everything was handled smoothly from start to finish. It's refreshing to work with someone who takes pride in providing excellent customer service. Jimmy went above and beyond to make sure I was taken care of, and I truly appreciate his professionalism and positive attitude. I would highly recommend Jimmy and ATCO to anyone looking for reliable, knowledgeable, and outstanding service!

I've spent $1500 with Atco this year and have had very little results and very little…read morecommunication. I called them out for two issues: (1) Moles, and (2) Rodents. For the moles, they caught one the whole time. For the rodents, they didnt catch any and never fixed the problem at all. For the moles: They set a few traps in a small area. When I pointed to dirt mounds on the rest of my property, the guy literally asked: "Well how big an area do you want us to treat?" and so I just stopped using them to treat the problem and got my own traps. It cost them $85 to come out and check traps, and with empty traps, that really adds up. Not worth it in my opinion. For the rodents: I had an inspection and they set traps and said they would fix access holes around the house. Two major issues: -- First, they never set traps beyond the 6 inches where the crawl space opens. They never went all the way under the house or all the way into the attic, so they never found the problem. Did the traps catch anything? No, not in the past two months. -- Second, when making repairs they used spray foam, which the rodents immediately chewed through. At another area, they just treated a very small section, and the rodents dug a hole right next to the location they treated. Incredibly innefective treatment if you ask me. When I had them come out one more time, they quoted me an additional $6k+ on top of what I already paid to have someone rip out the vapor barrier under my house. I've tried to call them throughout this whole process but have been playing phone tag for 3+ weeks so took matters into my own hands. I've since had that work done for 1/5 of the price quoted AND the other company found the real rodent access holes while working under the house which they're fixing with copper wire and other solutions that rodents can't chew through, which is way more effective than what Atco did. An absolute waste of time and money using Atco. Do no recommend. Find another company that's actually willing to do the hard work and not charge you an arm and a leg.

I would recommend this company to anybody who has issues with insects or rodents…read more They respond quickly. The service is excellent. They're clean and their effective.

Spencer tells us he can come on Friday @4 pm. He sends a message saying he would be over an hour…read morelate. No problem we reschedule for Saturday 11 am. No news. then I try to call and leave a message. He gets back to me @3 pm (!!) saying he could come in one hour. I ask him to confirm and still no answer. The outcome is we spent almost a whole day waiting for him. No word of regret or apology whatsoever. This is not what I call good customer service.

This is hands down the best pest control company I have ever worked with. Ryan and Tyler were…read moreextremeley responsive, and they schedueld an onsite inspection almost immediately. They took the time to look at every part of our house to identify any potential entry points for pests. A day or two later, they had a technician come by our house for the work (screening, mortar patching, and setting traps). The work was highly effective and solved our rodent problem. Three or four month laters, however, we had a different problem, so I called up Tyler, and he said his partner Ryan could come that same day for a reinspection. Ryan showed up and we walked through the house again in detail and discussed next steps. But rather than book a follow-up appointment, Ryan was kind enough to take an hour or so of his time and just perform the work himself, and all at no charge! These guys definitely go above and beyond, and they are true experts!

excellent work, they get the job done! and are great to work with.I have worked with other…read morecompanies in the past do do rodent removal on clients homes and this company is by far the best.

Obviously you have had a weird week if you are checking out reviews for Mr. Raccoon. Me too…read more We had garbage can raiding raccoons near our laundry room and needed some help to convince them to gtfo. Up popped Mr. Raccoon in my Google search with rave reviews. The next day he pulled up in his graphics covered van, did a thorough inspection of our outside space and provided very helpful recommendations. He was super professional, punctual and very informative. 10 out of 10.

Prompt, courteous, knowledgeable. Although we weren't able to install all of the deterrent methods…read morehe recommended, he and his crew did an outstanding job installing a mesh guard around our garbage bins, and that was enough: within a week or two the raccoons had realized we were not going to be providing food for them, and moved on. I really like that he doesn't trap or kill! Just teaches people how to coexist, and does excellent work at evaluating the property and proposing and installing solutions that restored our peace and avoided conflict with the rascals.

I had a very disappointing experience with We Care Pest Control. Communication was extremely…read moreunprofessional--Kaitlyn Mañana was rude, abrasive, and completely lacking compassion when handling our account. Instead of addressing concerns respectfully, the responses we received felt dismissive and unhelpful. In addition, the service itself has been unreliable. The company does not consistently maintain their rat traps or follow up to ensure the property is properly managed. There was little to no effort to check whether their treatments were actually effective, which defeats the purpose of hiring a pest control service in the first place. Overall, the lack of professionalism and poor service quality make this a company I would not recommend.

I highly recommend We Care Pest Solutions. They've successfully helped me with rat and termite…read moreproblem. They were very professional and courteous.

Matt found some small guests in my attic recently, they've now checked out. A big help was his…read moreinspection of my house; he found several openings that I needed to close to prevent future uninvited guests. Quality work. Good communication (text messages re: likely arrival time). Highly recommend.

Matt really took care of our ant problem. He was on time and assessed the entry points. We are very…read morehappy, thank you!

Evan is a rockstar. He is always on time, super personable and friendly, and the entire North Point…read morePest Solutions team is personable and kind. I highly recommend Evan as he'll get the job done, provide suggestions, and also become such a lovely face to see and catch up on life.

After many years with another pest service we made the switch to North Point Pest Solutions. What a…read moredifference it's made! We have had zero ants and no pest issues the entire summer. The communication and appointment system is easy to use and the billing system is simple and convenient. Definitely five stars and a great value!

Brian was amazing! I called him after business hours panicked after realizing we had a serious rat…read moreproblem and he was at our home in Novato within the hour. He was professional and clearly knew what he was doing. He got us rat free very quickly with exclusion work around the house and trapping. His communication was great and he helped make a scary situation very manageable. Price was excellent too. Great overall experience!!

I am very happy to recommend Brian at Done Right for expert service in proofing your home against…read morepests. I dealt with Brian, the owner in all phases of the project at my house in Novato. Brian expertly and timely proofed the outside of my house, including my patio deck to exclude rodents and other pests. The price for the project, including periodic follow-up and the three-year guarantee, was very reasonable. I am especially impressed with his service after he made an emergency visit on Sunday. I encourage any interested party to review his eye-catching and informative website. Dennis