I have been very impressed with the overall service I have received from North Point Pest Solutions. They have been easy to communicate with and have helped me with a few different pest issues. Evan is very professional and is always a pleasure to work with. I would highly recommend this company. read more

North Point has real expertise with extermination of pests. They identified the cockroaches roaming around in our garage. After a couple of visits, the pests are nowhere to be seen. Reasonable fees. Happy to recommend. read more

I am very disappointed with my experience with this company as it came highly recommended by a neighbor. I called the company to schedule an appointment for a wasp infestation under the eaves of my deck. After I described the scenario I was dealing with, the office manager stated the cost would be $275 which I agreed to. When the technician did not show up at the scheduled time, I called the office manager and was advised that a system glitch resulted in the appointment not being added to the calendar (she remembered speaking to me the first time). When the technician came the next day and reviewed the situation, he advised I had two options - he could spray a liquid chemical that could possibly leak thru to the ceiling or he could use a powder. Of course I chose the powder option. He then stated this would require him to climb up a ladder and that the fee for that would be $400! I told him that I had described the scenario to the office manager and the fact that someone could access the eaves using a 6' foot ladder as I had done many times spraying for spiders, and that she quoted the cost at $275. He advised he could fall off the ladder if he was startled, hence the necessary increase in cost. I am not familar with the going rate for dealing with wasps but this seemed pretty pricey given how easy it is to access where the wasps were. But more than that, his "take it or leave it" attitude turned me off from ever dealing with this business again. read more

Can't say enough great things about the knowledge and professionalism. They came in and were so caring and understanding about our rat problem and knew right away what needed to be done to solve it! Would recommend them to everyone! read more

Evan has taken care of our house for several years. He is very dependable, and is always on time. He's so knowledgeable about his work and shares that information with us. He's very flexible when we need his help quickly. In addition to doing his work so well, he is incredibly pleasant to work with. We're so glad that he is taking care of our house. Thanks Evan. read more

Carlos and his team have provided our apartment complex with exceptional service. Carlos and his team are both punctual and professional. They were able to provide a number of solutions and services for an infestations in one of units and effectively treated the pests and solved the problem. read more

I recently had reached out to North Point Pest Solutions because I thought I had a squirrel living in my roof. When Carlos came over and checked things out he already had some potential solutions that he was going to employ to remove and prevent damage from happening down the road. He got to work swiftly and did not mess about. He was extremely informative, polite, professional, and I would highly recommend using him for any pest issues that you may be dealing with. He also we extremely efficient with his time, disposed of the carcass of the deceased squirrel who had gotten stuck in the roof and ultimately disposed of him for us. So if you are looking for a swift responsive and knowledgeable pest control company then I recommend North Point Pest Solutions! read more

I'd like to highly compliment North Point Tech Evan. He is efficient, helpful and ALWAYS up beat. I feel so confident that my issues have been handled correctly and any rodent, bugs etc will be addressed. read more

We had a horrible rat problem. Turned out to be a single rat that caused so much damage. Katie came out and investigated/set traps etc... 2 weeks later, the rat was taken care of. Problem solved! Katie was prompt, efficient and communicative. Highly recommended. read more

By far the best pest control company we've tried. Knowledgeable, nice, fast, efficient, and most importantly effective.

There are not enough stars to describe the quality of service we receive from Evan, our pest control specialist. He is so knowledgable in his field. He takes time to explain in a very scientific manner the reasons for the rat population being so prevalent in our neighborhood. He is absolutely thorough in his checking every part of our yard and garage areas. He always is responsive to any and all emails and calls when we are in need. His professionalism cannot be matched. But, most importantly, he gets the job done! read more

This company is fantastic! I called to make an appointment for an inspection and "Ulises Ramos" arrived promptly! He did a thorough inspection of our house. Right away, I made a decision to hire them for the job. I am definitely impressed with how professional Ulises is. He's the man! And with his great personality, he is a perfect representative of "North Point Pest Solutions!" You have gained another happy customer! read more

Had $300 service for ants, 2 days later they were back. Called office to let them know and never received a call back. Called office again on a Saturday and was told office was closed and to call Monday. So service is not guaranteed as advertised and not a 25 hour service either. Super disappointed. read more

I called North Point Pest Solutions for a SINGLE service for ants BUT they sent a contract WHICH specified I was agreeing to MONTHLY service UNLESS I told them 30 days IN ADVANCE, DID NOT indicate what the MONTHLY CHARGE would be, INITIATED the 30 days on the scheduled but not certain date of service and had the usual legal disclaimer that the contract would override anything else they told me, even as they tried to do so while I read it back to them. NO CONTRACTOR ever has asked me to sign such a one sided contract and for a single visit, at that. THINK TWICE BEFORE YOU SIGN WITH THEM. However good their service may be, they will have put you in legal jeopardy. read more

I called North Point Pest Solutions and they were one of three companies called. I was upset that I had rat(s) in my attic. They responded to my call and scheduled an inspection quickly. They were knowledgeable and, importantly, "honest". The other two companies recommended much more then needed for this problem one was for more than $5000. The owner took time to speak to me and explain and answer my questions. It turned out the rat problem I had was minor and was addressed at the time of inspection. I want to mention that Pest Solutions sent Brian, who was knowledgeable, honest and solved my problem. It's nice to work with a local, knowledgeable and reputable company. I highly recommend this company and I will sure contact them again if needed. read more

We highly recommend North Point Pest Solutions! We heard noises in the crawl space under our house and called North Point. The owner, Carlos, scheduled a very knowledgeable and professional technician, Ulysses, to come within a few days. Ulysses baited and laid traps, and identified entry points along our foundation. Carlos then had the perimeter holes sealed and Ulysses returned over a four week period to check the traps. Each week we received an email and text message reminder the day before an appointment. Ulysses and Carlos were always prompt, professional, and helpful. They solved our problem and get our highest recommendation. read more

Over many years we have had a problem with periodic visits from ants. They usually wander around the kitchen and master bath. Rarely would we have ant trails unless we left some speck of food in the kitchen missed during clean-up. After one such incident with ants all over our eating utensils we decided it was time to get in a specialist. After checking out reviews, we decided to go with North Point, and we're very glad we did. Katie came out on a timely basis three weeks ago. She explained the issues with getting rid of ants and gave us her proposed plan of action. We hired her on the spot. She probably spent an hour spraying the entire periphery of the house and showed us an ant trail we had never seen marching through our garage. Katie suggested it could take over a week for the ants to stop visiting; however, we stopped having unwanted visitors within three days and haven't seen another ant inside since. We signed up for North Point's bimonthly service to make sure they stay away. Just wish she could do with the deer that enter our yard. read more

I rarely do reviews, but I had to in this case. I've used North Point a few times in the last 7-8 years, each time they came out once and solved the issue at hand. The first visit was in my old house, we had a ant problem one winter and it got back that we called NP. They came out and set traps, and did their thing and thankfully they never returned. My ex husband still lives there and no more ant problem. The second time I used them was also for ants at my work studio. They once again sent someone who inspected the place and set traps. It's been over a year and no more ants at the moment. My third time using NP was last year when we started noticing a lot of spiders popping up in our new place. Carlos came out and inspected the area, moved furniture around to set traps. It's been almost a year and we went from seeing 5-6 huge spiders monthly to seeing maybe 1 small spider the whole year since their visit. As someone who hates spiders this has been a huge relief of stress for me. I appreciate their attentiveness and urgency to the matter, as well as their efficiency at getting it resolved quickly. The receptionist let me know they were busy but would do their best to get me in quickly and they came out within a day or two of my calls. Much appreciated!! Highly recommended!! read more

If you are looking for ceremony & have $500 to waste try these guys. I eventually named my rep, "Walking Eagle" since he was so full of - - - -, he couldn't fly. The inspection was a brief walk around the house, no close look, said he found the 1 rat entry opening. On the 2nd trip I was instructed I had an appointment at 8AM. At 8AM I saw his truck pull away. Then saw a note on the door dated 7:58AM & saying I'm sorry I missed you - what! When I called him & asked what's going on he said he didn't want to wake me up - huh!?! Third trip I pointed out he never looked under the deck. When he did he found 2 more rat entries. 4th trip: asked them to pick his traps & don't come back. P.S. - Lady back at HQ has an attitude. Next pest control outfit found so many openings it took a 2nd trip with an assistant 5 hours to close all the entry areas. Three months later I am now rat free. read more

Saw some droppings in an outdoor shed and in crawl space under our roof and suspected rat(s) - given what we hear is a high population in Marin. Was referred to North Point Pest Solutions by a friend who got great service from them. Chris from North Point came out within a day and laid down some traps with plan to come back every week for a month. We caught one rat, sealed up an access point and have seen no signs of activity since. Overall happy with results and just the amazing service Chris provided. Likely going to use them as part of a monthly rodent/pest (rat, mice, spider, ant) service. read more

Had a problem with rats in our crawl space. Katie was excellent and very knowledgeable. Got rid of the rodents, closed off all points of entry, and also caught a pesky mole in the exterior of the house. The cost was significantly less than two other pest control companies. I recommend Katie and North Point without reservation. read more

We've used this company for rodents, ants, and spiders. Chris, our pest guy, is always punctual, professional, and gets the job done! Pricing seems reasonable too. Highly recommend. read more

My advice: If you can't get their attention right away, don't waste more time trying. Apparently they're too small to deal with the business from their good reviews. Their answering machine said that existing customers could leave a message. Guess they don't want new ones. Carlos did respond to my contact through Yelp with a brief question, but never answered my reply or my requests for a visit. So I called another well-rated Yelp company and got the help I needed. read more

Never seemed to want to go far to really solve a rodent problem for us. Did just the basics- set some traps and come back each week to see if they caught any. $400 check up front, please. They did not catch one rodent. Had to push and call and ask for them to add traps, to try different bait, to move the traps, etc., etc. No new ideas from them. No sense of urgency to solve the problem. Didn't have enough traps on the truck on the first day either...oh, well, just wait a week and add more then. Wish they acted like they had a stake in solving the problem. They never found where the rodents were entering the house either. Oh well, take your time.....collect your fee, and that is it. They did try when pushed, but they could have been more proactive. read more

well, Carlos is really nice and does a great job. But, after 3 weeks of trying to schedule with him, I gave up. His phone number always went to voice mail, which then said it was completely full. Yes, I kept trying and even messaged through Yelp, still no help. Decided to try a more responsive company. read more

We have used North Point Pest Solutions for over a year. We had a mice problem that turned into a rat hotel and these guys are PHENOMENAL! Super quick to respond, they always get someone out right away, they are priced incredibly fair and they fixed the problem. From crawling around in our crawl space to patch entry points, setting traps, moving appliances to check possible entry points - they are just the best. I can't recommend them enough and continue having regular check ups and we are so happy the problem has been solved. They also spray our house for bugs and spiders and it's all safe for us humans and our sweet dog! Give them a call. Carlos is the owner and Hugo is just great! read more

Six stars if that were possible! We've used North Point twice. Once a couple of years ago to get rid of some carpenter ants, who never returned, and a couple of days ago for two different kinds of ants that recently showed up. Hugo (whom we think of as "Ant-Man" for his expert knowledge) took care of us both times, explained what needed to be done, and took care of everything for a reasonable price. Hugo was joined by Evan on this latest visit. Both polite, careful, and professional. read more

Another local exterminator who specialized in a different bug (which it turned out wasn't my problem) referred me to Carlos Blandino as someone who could help me. As it turned out, Carlos was in my neighborhood and was able to come to my home the same day. He immediately identified the creepy crawlies that were in my garage, helped me get rid of them, and told me how to keep these particular pests from coming back in the future -- and all of this on the same day and without spraying any chemicals! He was very helpful and very professional. He's also a local businessman, and I always prefer to support local businesses where I can. Thank you, Carlos! Highly recommend! read more

11/18/2021 - Fantastic service! When you have a pest emergency, and most of them all, Carlos was quick to respond, heard the desperation in my voice, and Ulises Ramos showed up first thing next morning. Immediately, Ulises ascertained the problem (flying gnats) and the source (water in my landlord's sub terrain) and calmed me down. We set up fans, he stopped my tears, I was instructed to open doors and windows, to cover with plastic the ground level vents, and Ulises spoke with the property manager telling him what to do to stop the nightmare. TEN STARS FOR NORTH POINT PEST SOLUTIONS. Thank you Carlos. Thank you Ulises. Forever grateful to containing this crisis. read more

Scheduled an appointment. Guy shows up, I show him all the possible access points rodents got in, he draws a little line drawing of the perimeter of my house, marks the possible entryways and charges me 100 bucks. Oh to do any work? That's another $350 and it may take 5 weeks to get rid of them. So if you want somebody to tell you what you already know and draw a simple layout of the walls in your home and are willing to pay 100 bucks for it call these guys. Or better yet call me and I'll do it. read more

I used this pest control service for years with no problems - then I had to move and rent out my house. The tenant was unreliable and difficult to deal with. After she left, I got another tenant and attempted to resume my service with Northpoint. They very rudely and arbitrarily sent me a text saying that they had had so much trouble with the house that they refused to service my house again. I texted back that I had a new and responsible tenant, but I have not heard from them. I can find another pest control service - that is not the problem - but I do not like the way they handled my request. read more

I called ten days ago and the earliest appt that he could make was today between 8-10am. I waited during that time and he never came. I left two phone messages and no one ever called me back. Very frustrating as both my roommate and I work and we stayed home to meet with him. read more

I just used NP for removing a Bald Faced Hornet nest. These hornets were aggressive! Ulises came out, on time, and did a very professional job removing the nest. I highly recommend NP for anything that they will take on. Just think they are superb! read more

We had rat problems last year at another home. The landlords called The Hitmen Termite and Pest Control. I wasn't happy with their work at all, the problem dragged for over a month. They don't come when you need. Anyways, avoid The Hitmen! Now we are in a new home, and wanted to try another team. North Point Pest Solutions had good reviews, so I thought I'd give it a try. Carlos came exactly on the scheduled time each time. I told him what I had investigated and done. I had caught a rat the night before outside of what I suspected was the entry point. Before I agreed to any plan, he killed that rat and took it away for me at no charge. I opted for the monthly plan: it's a 4 week plan, with them coming once a week to check on the traps. He promised that when a rat got caught between appointments, he'd come reset the trap and take the rat away. He came on a Friday after I emailed on Thursday night, but we didn't make it back home on time, he called to say he was waiting, but I apologized for not being there. He left. To my surprise, he emailed me the next morning to see if I was home, and he actually came back to take care of the problem! He cared and remembered, I was very happy with that. (In contrast, when The Hitmen's trap caught one, they said to leave it there and they'd pick it up at the following appointment. My landlord had to take that one out himself). Every week, 24hrs before the appointment, he'd call to confirm and ask what time worked for me. He was quick on email communications. I'd email him late at night to change the hour, and he always responded promptly. I after 2 weeks, everything was clean and quiet. After the month, he sent a Thank You card. We are 100% satisfied customers. read more

Got rats? Call North Point Pest Solutions. - Carlos and Ulysses are great - knowledgeable, friendly, clean, thorough - Within a month the rat population at my house was controlled - Introduced us to Gene the handyman who knows rats too and sealed up the rat highway into our home Thanks guys! read more

I had my monthly service today. I have used North Point Pest Solutions has kept me free of spiders and ants. For a problem I call and they are here. Today, Evan came and did the normal service. As he was leaving I asked if he could help me hang something as I am not suppose to get on a ladder. He could have said no but, instead he said he would be happy to help. It took a bit longer than he expected but he was most gracious. North Point is a caring company that cares about its clients and there well being. Highly recommend. read more

Chris and Carlos are amazing! Scheduling is so easy and accommodating and Chris is always on-time, friendly, and professional. He is very proactive and always keeps up updated with new pest issues. I highly recommend this team! read more

Rats! Carlos and his assistant Ulysses were both very professional and conscientious. Carlos explained my options, we decided on a plan and they went right to work. They showed me the likely places (four) where the rodents were getting into my home. They placed many traps around my house, being very careful to keep them away from where my dog could get at them. Carlos discovered that the rat had gotten into my home through an opening around the gas pipe behind my oven. He pulled my oven out from the wall and closed off the opening. While he was back there he even swept up the rat droppings and dust bunnies before putting my oven back in place! When a rat was caught, I called Carlos and he came to my house first thing that morning to remove the rat. In the end, it turned out that I only had one very active rat. The day before each scheduled appointment I received a confirmation call. They arrived on time, every time. Carlos and Ulysses were both very careful with my things, my home and my time. They are also friendly and pleasant. I would definitely recommend North Point Pest Solutions and will call them again if the need arises. read more

I highly recommend North Point for pest control. They were reliable and always arrived at the scheduled time. They give you a two hour window but Hugo always arrived towards the beginning of it. He was very patient and explained everything to me like I was 5. It's exactly what I needed! I had a lot of questions about everything he was doing and for the first 3 weeks of the 5 week program we couldn't even find the entrance to get under the house. He was very understanding and gently reminding me of the things we needed to do in order to get our home pest free. We live right on the water so in the winter we get a lot of mice in the garage and they find their way into the house sometimes. He set up traps and once we got him access to under the house he was able to completely rid our home of mice and/or rats that were creeping around under there. Hugo was very efficient at his job and cleaned up after himself when things got ugly lol He never spent more than 30 min at my house but also didn't make me feel like he was rushing. He would take his time to make sure I understood what was going on and what I should do about it. I also really appreciated getting weekly text messages letting me know what time to expect him. Another thing that really made a difference for me was that it was the same person every time. It's bad enough to have to give access to your home to a complete strange but having to give access to a new stranger every week would be way worse. The only negative was the price. We got the 5 week program for $405. I have nothing to compare it to, since this is the first time we did a program instead of just setting up our own traps (which, btw, were nowhere near as good as his), but it felt like a lot. It was pricey but worth it to have the peace of mind. read more

It's been two years since we worked with Carlos, but I wanted to give him some props. He found effective, safe (we have two young children) methods to control our ant problem. He was quick and responsive, and an all around nice guy. read more