Paul is excellent. His years of experience are evident, as he identified rodent as moles, not voles based on their digging pattern. He then applied the appropriate deterrent. I want Paul back to check traps in future. read more

Ian has been incredibly thorough in his work, detailed in his explanations and patient with my questions. What highly recommend!

We had house ant problems for over a week. The technician showed up promptly. The treatment works as expected.

I had a great experience working with Jimmy at ATCO. He was professional, knowledgeable, responsive, and genuinely helpful throughout the entire process. Jimmy took the time to answer my questions, explain everything clearly, and made sure everything was handled smoothly from start to finish. It's refreshing to work with someone who takes pride in providing excellent customer service. Jimmy went above and beyond to make sure I was taken care of, and I truly appreciate his professionalism and positive attitude. I would highly recommend Jimmy and ATCO to anyone looking for reliable, knowledgeable, and outstanding service! read more

Called for an inspection. Tenant said she heard bees in the kitchen. Andy came out. Asked then if I wanted treatment. What he never said at the time was that he never saw any bees. This I found out after speaking to him later, according to his records. But did treatment without this important fact. NO bees. $277 Then Josh came out, no bees, went in attic no bees. said he was going to give a bid to tear off the siding. I had a bee expert come out as this could be quite costly! No bees, but had to pay him also just for the drive! I called managment Kenny, then changed the record, 'Andy saw one bee'. I was asking for a partial refund of the $277 at least, for 'treatment of NO bees'. says he serviced me, never telling me the facts, NO BEES. NO BEES. Find a better company, with interity. Never gave bid. They lied. Rude. read more

Ian is amazing and I wish I could request to have him every time. Professional, friendly, and will be the reason why I will be using this service again. Thank you Ian! read more

Great service! Tristan was professional and walked me through exactly what the process would look like.

No updates. No locating of traps in backyard. No communication. Nothing. Did we get any gophers? I don't know. Did we get any moles? I don't know. Did we get anything? I doubt it. read more

Alex was very prompt and very clear about what my options were. He was very professional and thorough. A job well done by a really nice guy! read more

Friendly and professional. Clear communication and discussion of our pest problems and options to resolve.

Ian was professional, friendly, and thorough. He arrived on time, explained everything clearly, and did an excellent job. We really appreciate his great customer service and attention to detail. Highly recommend Ian for your pest control needs! read more

Tristian was friendly, professional and efficient. we are looking forward to working with your company.

Excellent service. The technician was friendly, professional, and took the time to explain everything he was doing and answer my questions. He was thorough, knowledgeable, and did an excellent job treating a large yellow jacket nest at our property. I really appreciate the quality of service and would highly recommend this company. read more

arrived on time, very polite. it's too soon to rate quality and value as I still have Argentine ants and evidence of Carpenter ants. ATCO to return in two weeks, so will hope that is sufficient. read more

Marco was great. Very thorough. Explained what to expect and what to do if the desired outcome isn't achieved. He was quick too.

Omar was a true professional and got back to me ASAP with an estimate. Thank you Omar!

Thanks ATCO and Jarae! Very thorough and professional and timely - totally recommend!!

Awesome. He's a great guy and did a really nice job. I would definitely bring him back. Thank you!

Exceeded expectations! Jacob did a great job with recent termite treatment. Thank you, ATCO!

Joel was very professional and knowledgeable and considerate of our property. He was able to identify our problem quickly. We highly recommend. read more

Courteous, friendly. Good communicator. I would recomend him as a representative fo ATCO.

Been receiving service for about a month now, been great office & field staff to deal with thus far. And bottom line, seems to be very effectively dealing with the rodent population. Very satisfied read more

Andy was very careful and thorough, which we appreciated. He's also a super nice guy and we had a nice chat before he began working. It's nice to work with a human being, instead of a functioning operative. Nice guy, good job, we're happy. read more

Very professional and knowledgeable of the situation concerning my pest control problem.

Kasey did a great job from start to finish. He was on time, pleasant, polite and professional, and walked us through the entire process. He inspected the perimeter and he found a few places that needed attention that we had missed. Kasey worked quickly but thoroughly, always with a smile and an explanation of what he was doing. Working with ATCO was easy, and working with Kasey was a pleasure. read more

He went above and beyond to locate the source of our rat problems. He was so thorough in finding the places rodents could have entered our house. He explained why he did everything and even pointed out other possible pest problems. We had wondered about what we would get for what we paid. We felt satisfied that it was a fair price to pay. read more

Marcus was very thorough. Spent a big chunk of time walking around the outside of the property looking for potential entry points. Created a multi part plan for sealing off the property. Highly recommend ATCO. read more

Ian was extremely professional, knowledgeable, thorough, honest, and pleasant to work with. I will definitely request his service, if I need ATCO again. read more

This is our 4th time using Atco, and so far so good. We had a few different services, and all technicians have been great! Angel has came a few times, and is knowledgeable in the products they offer, he answered all my concerns, made everything easy! read more

Call them for a free quote had some book lice I was just looking to see if he could check what kind of mic. They were see if they were going to spread out after I cleared out my area and to see if more services were needed. Omar was super nice. Told me what I could do to avoid having anything like that happen again and honestly help me feel more secure within my house, knowing that I had the tools necessary in order to prevent future infestations again he was really quick really efficient very flexible at this time and super thoughtful and answered every question I have. Grateful for their help! read more

I have a challenging rodent issue, I am grateful for Kenny, he gives me an education, he's quite thorough, and I know I'm in good hands. Plus he answers the phone, which is a rare thing these days. i've been with for many years and I'd stay with them for the quality of their people. read more

The technician very speedy and professional saved christmas from the ant invasion I would recommend them to everyone I know. read more

I have had Angelo for a few visits and he is a welcome addition to the team he is professional, and seems to care. Let's go Angelo!

James is always great He battles the plants guarding the boxes as well as 3 dogs that think they too are on the job Minimal evidence of rats , rare poop rare deadbody , good job for me ! read more

Omar was professional, courteous and went about his work without disrupting the household or myself or my son - both of working. He gave us a verbal report as to his findings and assured us a written report would be forthcoming. accordingly we have a minor termite infestation on one side of the left side of the garage door opening as evidenced by termite excrement which he showed me. and described how they would treat it. next step is to schedule treatment of said area. He also stated that the inspection cost would be deducted from the treatment cost. overall a good experience. thank you Omar and Pestco. read more

Pros: Was able to talk to a human in their Petaluma office within 24 hours. Pros: Technicians were nice guys. Pros: Sealed some obvious vent holes on the side of the house. Cons: Sealed the only crawlspace entrance to get under my house. Cons: Missed holes next to the main entrance into my garage. Cons: Created a water leak on a roof vent into my kitchen. Cons: Did not seal the garage side door where all of the mice were coming in from. Cons: Was double billed (later refunded). Cons: Had to send out a second technician to unseal the crawlspace door to get under my house and installed mesh wiring on holes the first technician missed on my garage. Cons: Did not send out a third technician to fix the side garage door gap/hole. Cons: Did not send out a fourth technician to fix the roof leak. Cons: I purchased the items on Amazon (door seal, metal plate) for about $50 to fix the areas the technicians missed for my garage side door myself. I don't understand what I paid for. My property is worse now than it was before the technicians came out. I paid over $1000 but the technicians did not address my main concern with mice coming in my garage. They completely missed sealing beneath the side garage door and two additional holes. Instead, they ended up bolting in this latchet that prevented my crawlspace door from fully opening to get under my house. The crawl space entrance was already sealed with a removable door but for some reason the technician installed latchets that prevented the sealed door from opening fully, thus preventing me from having access to the area. I also found some holes by my main garage door that they missed. After reporting the errors, ATCO did send out a second technician to unseal my crawl space. I also pointed out two holes next to my garage door that they missed. Nice guy and he did what I asked him to do. I received an additional bill that I had to call to get reversed. Weeks later, I realized that both technicians missed the main spot where mice were coming in my garage, the garage side door. I called ATCO and sent them photos of the door and the gaping gap between the concrete floor and the door. They informed me that this was not in the scope of the job and I would have to pay extra for them to come back out and examine the area and come up with a solution. I declined to have an additional bill and would attempt to fix the issue myself. I found a bottom door seal on Amazon for $50 and found a metal plate in my toolbox that I was able to drill to the bottom of my door to fix the issue myself (see photos). Weeks later when the rain started hitting the North Bay, I noticed a large water leak in my kitchen coming from my overhead fan vent above my stovetop. I went on my roof to find out what was causing his first time water leak into my kitchen. After quick examination, I could see that one of the technicians installed a wire mesh over the vent and bent to lid cover. So now water comes in from the side and drips down on my kitchen counter every time it rains (see photos). I called ATCO and again was told this was out of their scope and I would have to pay for an additional inspection and/or labor and parts to fix it. I declined. I enjoy supporting local businesses and I waited several months before deciding to post my review, but overall I am very disappointed in the service that ATCO provided and I cannot recommend them to anyone I know. I hope my honest review helps ATCO improve their business and helps potential customers make an informed decision. read more

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Jerae was great. Thorough, professional, friendly, very knowledgeable. Jerae gave me very helpful recommendations on next steps, too. Very good work. read more

Tried repeatedly (15 times? Via text, phone call that always goes to vm, message thru the website, etc.) to reach this company and schedule their services. They seem disinterested at best and maybe too busy so they're not that keen to follow up on new customers. read more

Marcus called me to let me know he was on his way when he would get there. He was so nice and so professional, thoroughly explained to everything and didn't require any handholding was very independent. I would definitely use this company again. I'm grateful to have had such a wonderful experience. What a great company! read more

Sean is informative, communicative and perceptive. He always follows up and explains best form of treating certain pest situation.