The technician very speedy and professional saved christmas from the ant invasion I would recommend them to everyone I know. read more

Been receiving service for about a month now, been great office & field staff to deal with thus far. And bottom line, seems to be very effectively dealing with the rodent population. Very satisfied read more

Andy was very careful and thorough, which we appreciated. He's also a super nice guy and we had a nice chat before he began working. It's nice to work with a human being, instead of a functioning operative. Nice guy, good job, we're happy. read more

Very professional and knowledgeable of the situation concerning my pest control problem.

Kasey did a great job from start to finish. He was on time, pleasant, polite and professional, and walked us through the entire process. He inspected the perimeter and he found a few places that needed attention that we had missed. Kasey worked quickly but thoroughly, always with a smile and an explanation of what he was doing. Working with ATCO was easy, and working with Kasey was a pleasure. read more

He went above and beyond to locate the source of our rat problems. He was so thorough in finding the places rodents could have entered our house. He explained why he did everything and even pointed out other possible pest problems. We had wondered about what we would get for what we paid. We felt satisfied that it was a fair price to pay. read more

Cleaned our entry for spiders etc. always checks in for special requests. Reliable attention

Ian was extremely professional, knowledgeable, thorough, honest, and pleasant to work with. I will definitely request his service, if I need ATCO again. read more

Marcus was very thorough. Spent a big chunk of time walking around the outside of the property looking for potential entry points. Created a multi part plan for sealing off the property. Highly recommend ATCO. read more

This is our 4th time using Atco, and so far so good. We had a few different services, and all technicians have been great! Angel has came a few times, and is knowledgeable in the products they offer, he answered all my concerns, made everything easy! read more

I have a challenging rodent issue, I am grateful for Kenny, he gives me an education, he's quite thorough, and I know I'm in good hands. Plus he answers the phone, which is a rare thing these days. i've been with for many years and I'd stay with them for the quality of their people. read more

Call them for a free quote had some book lice I was just looking to see if he could check what kind of mic. They were see if they were going to spread out after I cleared out my area and to see if more services were needed. Omar was super nice. Told me what I could do to avoid having anything like that happen again and honestly help me feel more secure within my house, knowing that I had the tools necessary in order to prevent future infestations again he was really quick really efficient very flexible at this time and super thoughtful and answered every question I have. Grateful for their help! read more

I have had Angelo for a few visits and he is a welcome addition to the team he is professional, and seems to care. Let's go Angelo!

James is always great He battles the plants guarding the boxes as well as 3 dogs that think they too are on the job Minimal evidence of rats , rare poop rare deadbody , good job for me ! read more

Omar was professional, courteous and went about his work without disrupting the household or myself or my son - both of working. He gave us a verbal report as to his findings and assured us a written report would be forthcoming. accordingly we have a minor termite infestation on one side of the left side of the garage door opening as evidenced by termite excrement which he showed me. and described how they would treat it. next step is to schedule treatment of said area. He also stated that the inspection cost would be deducted from the treatment cost. overall a good experience. thank you Omar and Pestco. read more

Pros: Was able to talk to a human in their Petaluma office within 24 hours. Pros: Technicians were nice guys. Pros: Sealed some obvious vent holes on the side of the house. Cons: Sealed the only crawlspace entrance to get under my house. Cons: Missed holes next to the main entrance into my garage. Cons: Created a water leak on a roof vent into my kitchen. Cons: Did not seal the garage side door where all of the mice were coming in from. Cons: Was double billed (later refunded). Cons: Had to send out a second technician to unseal the crawlspace door to get under my house and installed mesh wiring on holes the first technician missed on my garage. Cons: Did not send out a third technician to fix the side garage door gap/hole. Cons: Did not send out a fourth technician to fix the roof leak. Cons: I purchased the items on Amazon (door seal, metal plate) for about $50 to fix the areas the technicians missed for my garage side door myself. I don't understand what I paid for. My property is worse now than it was before the technicians came out. I paid over $1000 but the technicians did not address my main concern with mice coming in my garage. They completely missed sealing beneath the side garage door and two additional holes. Instead, they ended up bolting in this latchet that prevented my crawlspace door from fully opening to get under my house. The crawl space entrance was already sealed with a removable door but for some reason the technician installed latchets that prevented the sealed door from opening fully, thus preventing me from having access to the area. I also found some holes by my main garage door that they missed. After reporting the errors, ATCO did send out a second technician to unseal my crawl space. I also pointed out two holes next to my garage door that they missed. Nice guy and he did what I asked him to do. I received an additional bill that I had to call to get reversed. Weeks later, I realized that both technicians missed the main spot where mice were coming in my garage, the garage side door. I called ATCO and sent them photos of the door and the gaping gap between the concrete floor and the door. They informed me that this was not in the scope of the job and I would have to pay extra for them to come back out and examine the area and come up with a solution. I declined to have an additional bill and would attempt to fix the issue myself. I found a bottom door seal on Amazon for $50 and found a metal plate in my toolbox that I was able to drill to the bottom of my door to fix the issue myself (see photos). Weeks later when the rain started hitting the North Bay, I noticed a large water leak in my kitchen coming from my overhead fan vent above my stovetop. I went on my roof to find out what was causing his first time water leak into my kitchen. After quick examination, I could see that one of the technicians installed a wire mesh over the vent and bent to lid cover. So now water comes in from the side and drips down on my kitchen counter every time it rains (see photos). I called ATCO and again was told this was out of their scope and I would have to pay for an additional inspection and/or labor and parts to fix it. I declined. I enjoy supporting local businesses and I waited several months before deciding to post my review, but overall I am very disappointed in the service that ATCO provided and I cannot recommend them to anyone I know. I hope my honest review helps ATCO improve their business and helps potential customers make an informed decision. read more

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Jerae was great. Thorough, professional, friendly, very knowledgeable. Jerae gave me very helpful recommendations on next steps, too. Very good work. read more

Ian was terrific and thorough in his explanations. His setup was complete and very pleasant to boot.

Angle was prompt, friendly, and explained the problem and possible solutions very clearly. He was able to do the service the same day which was very much appreciated. read more

Marcus called me to let me know he was on his way when he would get there. He was so nice and so professional, thoroughly explained to everything and didn't require any handholding was very independent. I would definitely use this company again. I'm grateful to have had such a wonderful experience. What a great company! read more

Jorge seems very conscientious and gave a complete review of his service visit when he finished

Tried repeatedly (15 times? Via text, phone call that always goes to vm, message thru the website, etc.) to reach this company and schedule their services. They seem disinterested at best and maybe too busy so they're not that keen to follow up on new customers. read more

This was an initial visit. Jimmy was very pleasant and explained what ATCO could do to protect our home from intruding skunks and other possible rodents. I appreciated that he called someone while he was evaluating our situation in order to see about making a plan to put a barrier from underneath one side of the deck in order to avoid our having to cut down our decades-old jasmine bush. We don't yet have the proposal for work--this was just the initial visit and that went very well. read more

Sean is informative, communicative and perceptive. He always follows up and explains best form of treating certain pest situation.

Very professional and good service...technician was well informed and spent a good deal of time on the problem

Anthony was very knowledgeable about our carpenter ant problem and helped get rid of them. He's very conscientious performing our monthly service. It's great that ATCO has such a friendly and capable employee. read more

Went beyond And cared. lots of traps out. nice guy. !

Paul is excellent. He is thorough and informative. He follows through on all aspects of his work on my property

He was very pleasant and check out every area of my home. He explained everything he found and what was needed to do next.

Marcus called ahead of time and arrived on time. He did a thorough inspection noting several places that needed to be reinforced . He provided a prompt and reasonable estimate to repair. Very satisfied with his service ! read more

Ian was great. I especially appreciated his explanations of what he saw and what he was recommending to correct the issues.

Alex always is prompt and work is high quality. He answers my questions which valuable information.

Great service with great knowledge! I recommend Omar and ATCO. Ask for Omar! The customer service is amazing.

Always polite, clear communication, priced fair - my go-to for pesky ants. Glad to recommend them and Angel my technician.

very efficient and professional always polite and ethical timely and just checks all Areas

Update. Ok, Atco came back out and sprayed at no charge. I was told this time that they do not guarantee outdoor service as it is not possible to prevent ants outside. The product definitely worked as I have only seen a handful of ants inside and they were gone for about 2 weeks outside before they came back with a vengeance. Hopefully this will keep them more in check, we were able to see where they were living and spray them down. The Atco technician is pleasant and did a good job and other than the miscommunication, they have done well. Just be sure to understand that there guarantee is only for interiors and exteriors are not covered. read more

Carpenter Bees. Ahhh the pleasure of home ownership is learning new things every day whether you want to or not. So there was a swarm of carpenter bees on the side of my home which is on a hillside that has lots of greenery and trees. This makes a perfect environment for all kinds of native birds including peppy hummingbirds and bees. I used the handy dandy Yelp get a quote feature (I swear by this, saves a lot of time while helping me make a good decision who I feel most comfortable and confident hiring) After several messages back and forth I chose ATCO for their fair pricing, great communication, it's a local family business which I love supporting, and they are just really organized with their quotes. When I bought this house my realtor recommended them during the discovery phase. Technician showed up on time and got to work. He discussed the specifics with my husband (I was inside the house working) so we understood why this happened and how to prevent it. Also we can call them anytime! We no longer have carpenter bees trying to burrow into my home. I am really happy about that, Friendly, efficient service. I love how the technician educated us with what was happening and how these bees operate. He's the expert who taught us valuable information about a pest situation that is conducive to our home. I like feeling empowered this way. COVID SAFETY: technician wore mask, majority of the conversation via Yelp, in-person conversation was socially distanced and outdoors, and we conveniently paid by phone. Five stars for perfection. read more

We paid for a treatment to be done, and scheduling as an absolute nightmare. They showed multiple times with the wrong equipment unable to do anything, showed up without any notice, and when I contacted the company I never received a response. We still have the issue, and have just gave up at this point. $400+ wasted. read more

I'm a renter and my landlord hired this company to help with a gopher problem; they're literally causing the yard and path we walk on to collapse; they recommended another process but used traps instead and so far I've only seen two new holes in three weeks and can smell the gophers dying under the house (nothing can be done about THAT) Great service, very communicative and friendly people have come to my home. read more

Meh. Not in love, but I still use them. Why? It's hard to keep rats under control when you live near a creek, and they do come out once a month and check the traps. I can't deal with dead rats, that's above my pay grade. I had an ant service with them, which they talked me into when I remodeled my ADU and found a ton fo those gigantic carpenter ants when they took the sheetrock off. They told me I needed to keep doing it, which was really expensive and completely unnecessary. Just have them come out when you see ants (I mean an infestation, not the little guys that you can just use a bait on). ATCO is expensive--they charge ALOT for everything. They just raised their prices. Their interface to check the reports from the rat traps is difficult to use. They text me multiple times after the guy comes asking me to "rate" him, but I can't because I am never there when he comes, and also, I can't find/read the reports or don't have time to log in, etc. Why can't they just send the report in an email? But no, that'd be too easy. The people in the office are nice, in a tight, strict third-grade teacher kind of way. So--yeah. Wish I had a better alternative but they're not bad enough for me to really go research it. read more