We asked for an extra plate because our kids needed one, and they kindly gave us a small pan instead. Later, another child wanted the same dish, so I went back to ask again, and they were once again extremely kind and accommodating. The restaurant and restrooms are very clean. Even though it's a fast food restaurant, the service is genuinely better and more welcoming than many sit-down restaurants. Overall, a really great experience. read more

I didn't receive what I ordered. Drive up. Got home, not even close to what I ordered. I called and they wouldn't do anything about it. The worst customer service!!! Lost a good customer. Do better Farmer Boys read more

Worst place to place a phone order... usually order breakfast for the office once a month but no longer.. read more

Farmer Boys - On hold 8 mins just to place an order... - Burgers Near Me - Rancho Cucamonga, California

We ordered the half pound sourdough burgers. The burgers were less than a quarter inch wide! Where's the beef??? This is the second time in the last two months that we have been totally disappointed. It's false advertising and we will no longer got to Farmer Boys read more

Service , my wife and I ordered a double cheeseburger, we received the cheeseburger with no cheese, instead of offering a new cheeseburger, they behave us two slices of cheese on the side . They totally miss the point of a cheeseburger where the cheese Needs to be melted. read more

La comida es buena,pero el servicio de una Sra con muy mala actitud cuando se le pide algo es muy grosera hace mala caras no se su nombre pero es una Sra de cabello rubio y siempre está en las mananas read more

Its always a pleasure to come and eat here. For multiple reason: 1) presentation: clean and tightly, maintained. Grade A 2) food: is always prompt and looks good, not just thrown on the plate, clear efforts are made. 3) staff: is friendly, no bad attitudes, manicured / hair controlled, appears to work together as a team. Manager seems to keep structure, yet fluid enough to adjust to customers. Even the chefs / cooks smile and wave to customers. This kind of service is why we come back. Thank you read more

This location is awesome, their quick, and great customer service. I placed my order online for pickup and food was ready on time. They were busy this morning but makes sense because the food is good and the services tops it off. Thank you!! read more

I went here on Thursday, October 24 from 9 PM to 9:30 PM. The customer service here has never really been good. I just go here because it's closest to where I live. I am writing this review now, although I have been here several times throughout the years, due to a lack in education by the workers regarding sanitary conditions and lack of handwashing practices. When I got inside, the young Latino guy just walks up to the register and just looks at me without even saying a word. Not welcoming. Customer service skills seems to be not be a priority here. But before that, I noticed that he was touching the trash cans and he did not even wash his hands before approaching the register. Unsanitary. After paying for my food, I went to go sit down at the table, and the young guy and girl sweeping the floors near where I was sitting so I kept moving tables. I didn't want to get any debris next to me. That was very rude of them. I noticed the Latina girl with the tattoos on her left neck not washing her hands after rolling up the doormats and sweeping the floor, and then she went to go get my food. I did not use the napkins and the fork that she got from me because she did not wash her hands. Unsanitary. I decided to go up to the counter and asked another guy that was working the drive-thru for extra napkins and a plastic fork and spoon because I did not want to use the ones that she gave me. Because this girl and guy did not wash their hands, I have to report this restaurant to the County of San Bernardino environmental health department due to unsanitary conditions. Another note, it seems like they're only nice to you if you're latino, white or black. I will not be going here for a very long time. read more

Farmer Boys - Burgers Near Me - Rancho Cucamonga, California

The food was delicious and quickly made. Coffee was really good. Looks like many locals eat here - always a good sign.

Took the wife and daughter out to dinner Saturday night 10/18 to the farmer boys in Rancho Cucamonga, had a very pleasant dinner with excellent customer service from Anthony. Anthony was very courteous, provided great customer service, brought our coffee to us with refills during dinner. He also brought my wife a take out container and offered us containers for our coffee. Good customer service is not dead yet, it's currently on display at farmer boys Rancho. Go have a meal and ring the bell read more

I would NOT recommend using their app to place an order. I just did for the first time, and when I arrived to pick up my order the rude guy at the drive-thru told me he would "allow me" to pick up my order through the drive-thru " just this one time". Nowhere on the app or the email did it say I was not allowed to pick it up through the drive-thru. When I got to the window, the rude guy told me I wouldn't be able to pick in my order unless I showed him my phone. I just sort of waved it in front of him and he handed me the bag. They really need to work out their online ordering/ pickup system, because I don't want to be given the third degree every time I pick up my food. I won't be using their app anymore, and I definitely didn't feel like a valuable customer. read more

My husband had their pancakes for dinner on 09/22 and had food poisoning (he threw up a lot) in the middle of the night (around 3am on 09/23). I'd suggest to avoid their pancakes or this location as much as you can. He has never had any problems like this when having pancakes at the other location in Ontario. read more

Farmer Boys - The menu of what we got. - Burgers Near Me - Rancho Cucamonga, California

Eek. Got the California omelette, eggs are burned. Bacon is crumbly and dry. Only thing on the inside is the dry crumbly bacon. Cheese is on the outside. Best part about it was the avocado on top. Mighty expensive piece of avocado for $13. Husband said the hashbrowns were burnt too. Sounds like they need to evaluate their cooks, as they weren't even busy. I do like their burgers and their salads, but they're definitely slacking on the breakfast front. Can't even get breakfast burritos there anymore because they're so incredibly dry. Anyway, that's my Farmer Boys experience. I hope yours is better. read more

Farmer Boys - Ick - Burgers Near Me - Rancho Cucamonga, California

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Did a phone order and was told by middle age cashier working there that he was gonna put my receipt in bag to collect points, called an hour later to complain and was hung up on by the same guy read more

In the mornings one of the cooks likes to wear men's cologne and when getting a breakfast burrito if you take a bite the aroma is really strong I ordered this twice and it's the same thing do I end up throwing it away. This it's very sad that he doesn't think about it. Hopefully he will stop getting aftershave on his hands as much as he is doing it. read more

I would leave 10 stars if I could. Went in this morning and it was packed!! We automatically thought twice but I'm so glad we stayed. The staff was the most amazing team! They all served everyone with a smile on their face and made you feel so welcomed regardless of how busy they were. Didn't feel like we were at a Farmer boys. Now I see why there was almost no where to sit. Food was delicious but I'd come back mainly for the customer service. Feels like everyone was feeling the Christmas spirit. I sound dramatic I know, but I'm impressed. read more

I love farmers boys hamburger. I USUALLY GO TO THE ONE HOLT IN ONTARIO .BUT TODAY I went to the one on haven in Rancho Cucamonga. Disappointed. The hamburger was cold the French fries weren't fresh. I dint finish my food .I will be going back to holy read more

This is my second time here at this Farmers Boys. I tried their breakfast and was great. Today , I tried their Big Cheese Burger and onion rings. It was very busy at this time about 12:30pm on a Wednesday. I had to wait 20 minutes to order and 10 minutes to get my order. The customer service was okay, but the wait time was long. Once I got home and saw my burger, the burger was dry & overcooked. There were only 4 onion rings for $6.15. I really don't think the set price for these onion rings is worth it. Maybe $4.00 is better. I've been to other Farmer Boys, and their burgers were more juicer and not dry. I may give this place one more try. As for now, I'll give it 2 stars. read more

Farmer Boys - A Big Cheese Burger and onion rings - Burgers Near Me - Rancho Cucamonga, California

I usually get the beer batter fish and chips. One of my family favorites. We love love love their zucchini fries. That is a must order every single visit. Today, we ordered the Big Cheese for National Cheeseburger day. It's been awhile since we ordered the Big Cheese and it seemed like it should be renamed Little Cheese. Did my burger get smaller since it was on sale? But I won't hate on this place as it's still one of my favorite fast food/casual quick dining places. Everyone there is very friendly. If you like their service ring the bell to cheer them on! read more

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Really good burgers at decent prices. Much, much better quality than other major fast food joints. Always have good service at this Farmer Boys location. read more

I really like this place. Everything is always so fresh they also have great employees. Elizabeth was super nice. I always appreciate great customer service and good food . I will for sure be back, thank you read more

Spread on the side keeps my buns crispy. Hot sauce goes well mixed into the blue cheese or ranch dressing for the zucchini dipping sauce and Burger spread for each bite. read more

Farmer Boys - Zucchini fries, Farmer Burger, & Soda Combo. - Burgers Near Me - Rancho Cucamonga, California

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Wow!! $40 and this food we got was terrible.. This use to be our Go To place .. never again.. the Patti melt was flat n soggy and the beef inside was 1/2 of size of bread .. asked NO ONIONS !! They put onions on it .. The onion rings were soggy and falling apart !! This food was thrown in the bag where everything was smashed .. husband got fried Zucchini n it was soggy n not even cooked hardly .. So many other places to eat ... GO THERE , NOT AT FARMER BOYS .. I tried calling n asked for mgr and employee said he is on phone , I said I'll hold , he said probably 10/15 min .. really ??? How does he know how long ?? This is not the first time we had food that was thrown together n soggy !! read more

Farmer Boys - Patti melt !!! - Burgers Near Me - Rancho Cucamonga, California

I decided to try this location for lunch for the 1st time today. Here's the takeaway: - The Cheeseburger was Ice cold - not even warm. And I live only 5-7 minutes from this location. - I have ordered the fried zucchini before. Today the slices were WAY too big. They were so thick that they were undercooked and mostly raw/crunchy. Gross. - They gave me an iced-tea with NO ice, instead of the [cold] root beer I ordered. Super gross. Overall, very disappointing - especially for a $16 lunch!! read more

Farmer Boys - Burgers Near Me - Rancho Cucamonga, California

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Farmer Boys, have tried a few times over the past few years and have to say very average. Seems like a very efficient process in place and service is reflective of that. I tried the Farmer Boy burger with cheese and fries. The fries were crispy and seasoned well and stayed crispy for the duration. The burger was okay, temperature wise on the warm side of things but the thing that really turned me off was the chunks of raw onion, my fault for not asking for no onions but assumed I could just take the onion out.....easy when it's sliced quite a different challenge when the pinions are chunk and incorporated into the burger dressing. Well, I know next time how to order. I will definitely give them another try, really like the back story and history so interested in supporting the brand but food needs to be served hot in my opinion. read more

Terrible service. Worst experience I've had in a while. This young lady did not greet me, say good morning and exchange any pleasantries. She seemed to be upset or in a bad mood and transferred her frustration over to me. She was upset that I had a VIF Coupon and told me that I should have let her know while I was placing the order. Will not be coming back to this location as I do not care to deal with her again. Did not expect such low quality from Farmer Boys. She also wrote all over my receipt to parrot her negativity. She should have stayed home. Receipt says: "6-yamilet" avoid her as she is bent on ruining your day. read more

Farmer Boys - Burgers Near Me - Rancho Cucamonga, California

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Great. I think this was the second time stopping by to eat at farmer boys. Loved my chicken salad and they did not skimp in the dressing. read more

Rude service. I was the only one who walked into the restaurant, it was really morning, no guests inside. The lady at the register totally ignored me while I was waiting for her to take my order. The phone rings, she proceeds to completely ignore me , walks right by me, and takes phone order. Once done she asks me if I was going to order. Duh! What do you think I was there for? To look at you? read more

A fast food restaurant with a drive through but also limited table service. You order at the counter and they bring the food to you and will fill up your coffee at the table. I had the breakfast burrito and it was really good. The service was also really great here. read more

Farmer Boys - Breakfast burrito - Burgers Near Me - Rancho Cucamonga, California

Stay away!!! This store is terrible. They got back to back orders wrong. Let me explain.... I ordered one thing, they made it wrong. So I returned it and order a new item. They made the second item wrong as well! Not real big on quality or execution here. read more

First time trying Farmer Boys and was not disappointed. I ordered through Uber Eats and was happy to see my bag was taped for safety. Food was hot and fresh and it was big portions. Would definitely order from here again. read more

Best place to for good burger and good service. Always Happy service and clean service

GREAT, outstanding young man that accurately took our order, but the resultant food served was not what we ordered. It was simple, remove the meat from a breakfast burrito and add avocado. The meat was removed, for some reason so was the cheese and avocado was not added. The result was bland. I shared some of the avocado off of my California omelet. My daughter ate 1/2 and we took the rest home so she could add cheese. If we'd received what we'd ordered this would be a 4.5* rating. Thanks! read more

Pulled a long ass hair out of my bbq chicken wrap. Disgusting & grossed out. Made it not worth it for the price.

It does not deserve a star, but I have to give one This place has gone down hill and fast, the food is not good, well.... At least what I had was not good. Wife and ordered two burger specials and the meat was very cold, the burger was cold, and the worst I have ever tasted, I mean bring back 29 cent hamburger stand and the 29 cent place would blow this place away. I mean cmon we pay that much for a burger special and we don't live far but a few blocks away, we dig in, cold burgers, we called to complain, the manger says come back and we will give you a free fry??????? what??? O thank you. Just wanted to let you know your workers are not cooking right, they are rushing things. Seems they don't care about what they cook Just get it out, it's a special anyways and they are taking it home. And the onion rings were soggy, very greasy, WOW !!! I don't recommend this place, but then again, who knows, you may get something good But for me, I would not waste my cash on a place that can't cook good food. The people are nice, but not worth it read more

I've been to this location before once and thought i try it out again. This time around, i'm not sure what was in the food but it ran through me after 10 minutes of eating it. Never again. read more

Out of the 3 Farmer Boys locations visited (Azusa & Covina), this location stood out with its consistent cleanliness, service and menu quality. We learned the hard way the quality varies as locations are managed by different franchise operators. Therefore, this review may be unfair as one can't compare apples to oranges. We usually order from the "no brainer deals" during the year. You can't beat the mini pancake skillet with its pancakes, eggs + sausage for under $5. Dining-in is a great option with friends and family; evident with the variety of groups meeting daily. On the weekends, especially on Sunday AM, go early before bigger groups take over the tables. In my experience, when we had issues, the team ALWAYS rectified it immediately when we clearly identified the issue. When we see smiling faces fill the dining room consistently, it seems the team is doing its job. read more

Have visited this location for years. I love the burgers but the past recent visits are becoming frustrating. Service is no longer friendly & every time we get back with our order it is missing items or poorly wrapped. Definitely need an over haul on training. read more

Came by Drive-Thru at 11:30am with NO wait and super fast service! Food was delicious and fresh, they make any sandwich and salad to order so you can customize it and add or substitute pretty much anything at this restaurant. Did not go inside this store this time, but Drive-Thru was very clean and the order sign was easy to see and easy for the attendant to hear me through the speakers. Great food, will definitely come back. Date of visit 12/2019 read more

Farmer Boys - Burgers Near Me - Rancho Cucamonga, California