This place was so chaotic today and the employees all had smiles on their face and treated everyone super friendly with sense of urgency and respect. Hats off to all of these employees. read more

Chicken was thin and dry. Lemonade was watered down. Bottom of the waffle fries were all just scraps. Haven't been here in a while and this meal doesn't make me want to come back. read more

Chick-fil-A - Spicy chicken sandwich. - Fast Food Near Me - Rancho Cucamonga, California

I went to the Ducks/Sabres game on March 22, 2026, where the Ducks scored 6 goals. I had my Chickfila app opened, with location services enabled on my phone. However, I did not receive the free Chickfila sandwich in my app, as promised. I contacted this Chickfila as well as Chickfila customer service multiple times. No one with Chickfila, who I spoke with, was willing to honor the offer. There was no explanation given to me by anyone, as to why the free sandwich did not load in my app. It loaded just fine in February, after the Ducks/Oilers game, so it's not my phone. Due to the unwillingness of them to honor this promotion, I am very disappointed in the entire Chickfila company. As a result, I have made the decision to no longer patronage this business. read more

See all

I've given Chick-fil-A multiple chances, and unfortunately the quality has been consistently disappointing. One particular issue is the chicken sandwich. The patty has repeatedly been extremely thin and noticeably small--far from what you'd expect, especially for the price. It feels like you're paying premium prices for a subpar portion. At first I thought it was a one-time issue, but after several visits, it's clearly a pattern. Consistency is what keeps customers coming back, and that's just not happening. Really disappointing, because I've had much better experiences in the past. Will consider other options when considering take out in the future. read more

Chick-fil-A - Grilled Chicken Sandwich - Fast Food Near Me - Rancho Cucamonga, California

See all

I seriously can't even tell you how many times this CFA has helped me out while navigating busy "mom life." It's a win with the teens, and it's a win with me. In a pinch, I'll order via DoorDash for delivery, but I honestly love ordering through their app directly because they have a good rewards program. I also love how involved they are with the community and the app even allows you to participate in fundraisers they may be holding for local schools and organizations. They remodeled this location not too long ago and it's very nice. We rarely dine in, but the food pick up area is large and comfortable with seats provided. They have a screen now to check the status of your order. Parking can be interesting as they wind their drive thru line through some of the parking spaces. I try to steer clear of that area and park on the side of Ulta. The food is always good and ready quickly. The employees are friendly, helpful and welcoming. read more

See all

Man, I can't say a single bad thing about this place. My spicy sandwich was absolutely perfect, and they hooked me up with all the sauces I asked for -- plus even offered a few extras to try. Jordan was such a polite gentleman and made sure my daughter and I got our meals fresh and hot. The restaurant has plenty of seating inside, and I was really impressed by how clean and tidy the indoor playground was -- such a nice touch for families with kids. Overall, I left really happy with my experience today and will definitely be coming back. read more

Chick-fil-A - Spicy Chicken Sandwich - Fast Food Near Me - Rancho Cucamonga, California

If i could give this a 0 star i would. Served me the wrong sandwich and i cant even get a refund. Horrible service never coming back to this one again! Worker did dap me up tho read more

Chick-fil-A - Fast Food Near Me - Rancho Cucamonga, California

This is the 2nd time it's happened where I'm missing items. I thought it was just me but noticing several reviews regarding the same issue, I thought I'd make my own so that maybe management will take notice and do something to improve the service. I believe they're trying to move customers thru so fast that they're just missing stuff and it's not just this location for me, it's also been the Renaissance location in Rialto. Like someone else said, it is a waste of time to go there, get home and have to go back. I just didn't bother this time... next time IF I do come back, I'll just go inside and order... AND check my order there.... read more

Of all the CFAs our family likes this one the best. Service is always top notch, mistakes are rarely made on orders, and the restaurant is clean. Keep it up yall! read more

Osaar! What a difference you've made... the service is quick, food delish, and ambiance always matches the season! Any complaint- usually gets taken care of... Honestly I appreciate that I can order my wrap and the distribute the chicken evenly. Always use this place for my emergency lunch spot when I work. read more

You've been to one, you've been to them all. This location had an exceptional staff that was attentive and kept the line moving quick while also helping those returning for drinks and other items. This location also excelled because the staff came by and checked to see if we needed anything frequently, and they let us know that they would be cleaning the bathrooms and to just ket them know if we needed access and it was no issue. The food was great and overall service was fantastic. Oh! I almost forgot! The music and ambiance was uplifitng and upbeat as usual! read more

I understand that this fast food location gets very busy, with a high volume of customers and a lot of stress. However, showing rudeness toward my grandfather, who was simply trying to place an order, is unacceptable. On top of that, his order was incomplete as the fries were forgotten. I have been attempting to get in contact with customer service, but no one has answered, and it has now been 15 minute. So I am extremely disappointed. read more

Chick-fil-A - This is my Grandfather's order and they forgot the Chick-fil-A Waffle Potato Fries - Fast Food Near Me - Rancho Cucamonga, California

Time and time again this location continues to disappoint. Usually they get the order wrong or mixed up with someone else's but today I got the smallest chicken patty in my sandwich. Take a look for yourself. Ridiculous for $8 Called customer service and they were no help. read more

Chick-fil-A - Doesn't even cover the bun - Fast Food Near Me - Rancho Cucamonga, California

See all

The food and service were excellent, but what made this particular visit memorable was the operator, Osar. He came and sat among us and interacted with our family. He was so kind and genuine and it truly made our day. Chick fil a was always meant to be more about family than food, and Osar truly exemplified that. He even treated our birthday boy to cookies and brownies for him to share with his family. For an eight year old boy, that thoughtful act will always now be associated with his favorite restaurant and what an impact that is for him! Thanks for your kindness, Osar! We will be back! read more

Terrible! Missing fries and sauce and straws, great service, special ed mentality, hired too many 9th grade interns

Here's a clear and honest 4-star review you can use for Chick-fil-A: You really can't go wrong with Chick-fil-A when it comes to the food. It's always consistently good--fresh, tasty, and perfect for a quick bite. The service inside is usually solid, and I've never had an issue with the quality of the food. That said, I'm giving this location 4 stars because the drive-thru setup is frustrating. The two-lane system just doesn't work well when people don't follow basic courtesy. I've had multiple instances where 2-3 cars cut ahead of me, even though I had been waiting longer. And when the employees are outside taking orders, they sometimes take people out of order or completely miss my car. In fact, twice I've pulled up to the window and no one had taken my order yet. It's honestly annoying enough that I avoid this location now, even though I love the food. If they could tighten up the drive-thru system and keep better track of the line, it'd be a 5-star experience for sure. read more

Never usually leave a review on fast food places but I felt inclined to share my experience. I had gone through the drive through to order 4 chicken tenders and was told to wait in the parking lot stall when I got to the window because they had to "fry up the tenders." After seeing 6 cars park next to me and get their orders (all of them being behind me of course) and 30 minutes later, I decide to go into the restaurant and ask about my order. I was told that they never received my order and after some fuss and showing them my transaction history, they finally remade my order which came out 5 minutes later. Forgetting about the wasted time, the fact that I was not even offered an apology and just slipped a free chicken sandwich voucher for my troubles was incredibly disappointing for an establishment that prides itself on great service. This may only be location dependent so if I ever do eat Chick Fil A again, it most definitely will not be here ever again. read more

I don't understand this is the third time that you guys have made me wait in the stalls and every time you guys forget the french fries or a sandwich and I end up having to get out of my car with the kids and have you guys fix my order. If you're gonna have people wait in the stalls, please make sure that you put all the food in there because it just becomes an inconvenience. read more

Oi. Hiiiiii to Chick-fil-A, Rancho Cucamonga, CA: You guys made my rough week. I had to borrow your restroom since Sharetea at Victoria Gardens, CA closed early. So I ordered your waffle styled fries and hot coffee. Much obliged for making me feel at home here upon first visit from your cashier to the BOH waitresses?! Customer Service: 10/10. Made me feel at home right away for future visits. Food: 10/10. First time trying the waffle styled fries super delish!!!! I'll try this again and a new item next time. Ambiance: restroom were kept extremely clean. 10/10. Even upon exit, one of your fellow customers was such a gentleman. He saw I had hands full, so he opened the door for me and told me to enjoy the rest of my night. Keep up the great welcoming work. XoXo You had me at Hello. Becky read more

See all

This Chik-Fil-A is clean and well maintained. The staff is always friendly. I've never had problems with my food orders here! I also order in advance for my son's school lunch since it's an option from this Chik-fil-A that fulfills those orders for the school. It's always pleasant coming here and the food is always good. I'll continue to come to this location. read more

See all

Great experience! Took the kiddos there for lunch and playtime 7/31/25, around 12:30 and restaurant was clean, food was fresh, kids enjoyed themselves and as usual great customer service! Call me crazy but when we pulled up there was a bush a bit overgrown that I had to maneuver around to get one of the kids out and when we came back out, I swear, that bush had been trimmed down! I couldn't even get Burger King on Haven Ave. to take my order! Only recommendation would be to have staff wipe down the kids area and floors in the kids area more often during the day. Definitely recommend! read more

I would like to let management know how much I appreciate all of your employees. Terry is beyond the very best. She treats everyone like they are so very special. She's kind and caring. During the summer I had a hard day , and she spent a couple minutes talking to me. This was so positive for me. She's wonderful!!!Thank you. read more

This was honestly one of the most disappointing fast food experiences I've had in a while. I pulled up to Chick-fil-A expecting the usual top-tier service and left with a bag full of dry disappointment. I asked for sauce. I begged for sauce. Okay maybe not begged but I made it clear. You know what I got? Absolutely nothing. No Chick-fil-A Sauce no Polynesian no barbecue. Not even a lonely ketchup packet. Just a sad pile of nuggets staring back at me like "good luck." Do you know what it's like to eat a dry nugget in silence? It's depressing. I sat there questioning every choice that led me to that moment. The fries were cold the chicken was mid without the sauce and the whole experience felt like a betrayal. Chick-fil-A y'all are usually the gold standard but today? Y'all dropped the ball. Hard. Get it together ‍ #GetYourPrioritiesStraight read more

Chick-fil-A - No Sauce? - Fast Food Near Me - Rancho Cucamonga, California

Kind of disappointed today, I placed a mobile order for breakfast at 10:20am. Mind you a friend of mine placed a breakfast item at the same time I did. We went to pick up our food and my friend got her breakfast meal and mine had to be cancelled. I was told my order was canceled & did not go through but I was also charged ??!? No email for cancellation or refund. I'm on a 30 min lunch break to be told to wait in the long line to order food again. Individual who helped me was not interested to help take my order at the pick up location. I did not have time to get the manager and bring this matter to their attention. read more

Chick-fil-A - Chi - Fast Food Near Me - Rancho Cucamonga, California

People were very kind and helpful! Food ,service everything was great at this location. Great job!!!

Who reads reviews for chick-fil-a? You might think you know everything there is to know about this establishment. Service is good, sandwiches are consistent, and the ambiance is easily seen from the outside (ambiance of chick-fil-a on day creek = sometimes clean fast food joint with drive thru lines that consume the parking lot). Well this week, thanks to the Angels winning me a free chicken sandwich, I drove into that terribly long drive thru once again to get some fries, a sandwich, and a watermelon mint lemonade. i love that this particular CFA always serves my fries cooked exactly how i like it, and they don't even take requests for fry preferences. They make the fries just a little overdone to where they are perfectly crispy even after a drive to get home. I don't think they are too salty either. The only issue is that they're a little stingy with the quantity of fries they put in the large. Now the sandwich I got was pretty good. These go down easy. Very consistent but also this is one of the saltier items on the menu. Now... The watermelon mint lemonade is actually amazing. I would choose this before most other restaurant beverages. The mint + lemonade in this drink is well complimented by just a hint of watermelon. The first time I had this it was amazing, but since then, I returned and it tasted like bubble gum. I think the key here is to be pretty discreet about the watermelon flavoring. So if any CFA workers are reading this: focus on mint and lemonade first! Anyway there's my honest chickfila review. This location perfectly and consistently fries their fries (I can confirm because they've done this several times and my sister also told me that they always do this). Definitely try that lemonade if you like mint lemonade. It's great. I just wish it wasn't limited. 4 stars because at the end of the day, Chick-fil-A overly salts their chicken, lacks consistency with things like that lemonade(doesn't help that it's limited! So employees don't get used to making it), and should really begin offering some healthier options besides that sad wrap. read more

See all

Honestly one of the most unprofessional chick-fil-a in the area. Absolutely longest waiting times even when making an order a head of time for pick up. They will just bump up smaller orders and rush those out while if your order is a little to big for them to handle they will just leave it until they have the time to complete it. Waiting more than a few minutes for my order 30min exactly and couldn't even say sorry for the wait. Just long faces like they hate working there. read more

The staff was so sweet. We went for dinner, and it was great. The next day I realized I may have left my sunglasses so I took a shot and called the restaurant just now. The woman that answered took the time to check to see if they had turned them in and was so nice. Really outstanding customer service. Thanks so much! Recommend stopping here! read more

The food is really good here. Most Chick-fil-a's seem to follow the same standard in the quality of food and customer service. This location is no exception. The food is fresh as can be and made quickly. Service is great. The last time I came to this one, was last week. It was super busy for a Wednesday evening. The lines were wrapped around the building and through the parking lot. It looked like a maze. But Chick-fil-a staff were very professional and managed the lines efficiently. They had two lines for taking orders, that then merged into one line for the pickup. With the huge lines, I think I only waited about 15-20 minutes in the line. Not bad considering how many cars were ahead of me. I was craving their macaroni and cheese, because it seriously is the best when it comes to fast food mac. It's creamy and cheesy. The waffle fries are also a must in ketchup or ranch. I also ordered a chocolate brownie and it was fresh and yummy! read more

See all

Sad to see my city chick fil a doesn't participate in nurses week. They have more than enough customers on any given day to be able to give back to their community. As a Christian owned restaurant I don't understand. read more

Every single time I come to this location I am missing something. Like why ask me what I want and then not provide it to me. I might as well say give me anything you want to put or not put in the bag. So frustrating to have to go out of my way to the Ontario location just for better service. It's not very hard to read the order. read more

Service was mediocre at best, and when I asked for sauce with my order they gave me none. After asking for more sauce for a second time they only gave me three for a whole family of four. read more

The service here has to be highlighted. All the staff is exceptionally friendly and warm. They check on you as if you were at a sit down restaurant and not a fast food establishment. Can't say enough good things about this specific Chick-fil-A. I will be back! read more

Kale Salad with Almonds and Grilled Chicken Nuggets and Sunjoy drink! My favorites when I come to Chick fil a

I came to Chick-fil-A with my daughter, placed our order to go, and when we got home I realized our fries were missing -- both orders that came with our chicken nuggets. I had to drive all the way back to pick them up, wasting extra time and gas. When I arrived, the staff just said "we're sorry" with no offer to make up for the inconvenience -- no replacement meal, drink, or even a small gesture like a free fry upgrade or water. I usually have great experiences at Chick-fil-A, but this visit was really disappointing. Mistakes happen, but good customer service should make things right when they do. read more

Don't bother going through the drive through. They got the order completely wrong and when I called I didn't even get a 'sorry!' Avoid this place at all cost, go to Upland. At least the people in Upland are polite and nice and competent! read more

Saleen has a positive and awesome attitude while serving she has made my experience today awesome thank you saleen for making my chic fil an experience awesome you are awesome!! The food was fresh and delicious and the restaurant is always clean and welcoming read more

Service weird here today. Not very friendly and overall uninterested. Being known for great customer service, this is odd to see. Even when they handed me my food, not much dialogue. Felt like I was at a different establishment today. As far as food, they didn't even fill my fries. Maybe it was just a bad day. read more

Chick-fil-A - Waffle fries already take up a lot of space. They didn't even try to fill it lol and no, it didn't fall into the bag - Fast Food Near Me - Rancho Cucamonga, California

Great customer service and great food I was very pleased with the egg white grilled chicken sandwich for breakfast that I received for free in the app it was very good will definitely get it again.. read more

This location needs to figure out how to get people's food out in a timely manner. It took almost 45 minutes for my app order to come out. On top of that my fries were cold and nuggets lukewarm. Also the didn't put lite ice 8n my drink like app told them. The line to wait was that bad when arrived but it continued to grow and grow with the additional help sent to give out orders while I could see bags and bags of people orders piling up. No sense of urgency or the care for the customers food read more

Chick-fil-A - Fast Food Near Me - Rancho Cucamonga, California