Ordered a meatball sub for lunch. Not bad! It's a standard sub choice you can't go wrong. It was a quick pick up, dude who made it seemed cool. Place was clean and in a small shopping center by a Dunkin's and a Bakers. I'd come back for lunch again. read more

We were stuck over at T-Mobile for several hours after church switching from our previous provider. The hunger was starting to set in and Firehouse Subs was right next door and they said we could eat our food while we waited. My oldest daughter took our orders and walked over to get our sandwiches. She brought them back and we were able to eat while our data transferred from our devices. Not sure if we were just starving, or if these subs were legit incredible, but they completely hit the spot! I devoured mine and the pickle spear was fresh and crispy. I got the smoked turkey and provolone, my youngest got the turkey, bacon, ranch and my oldest got the corned beef sandwich. Everything was delicious! The bread was really fresh and tasty. I did feel it was a little on the pricey side, but it was very good. read more

Firehouse Subs - Sandwiches Near Me - Rancho Cucamonga, California

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I ordered a Firehouse Hero sub and it was really good. Loaded with meat and well flavored. However it is a bit pricey for a sandwich. read more

Firehouse Subs - Sandwiches Near Me - Rancho Cucamonga, California

My first time stepping foot inside to place an order for take out in person . I usually send my children inside to order what they wanted. Wow! 13 different flavors of hot sauces to choose from. Don't forget to purchase your own favorite flavor for your home. I was impressed by the service I received from both Logan and Isaac these two gentlemen assembled my order of 8 sandwiches. I was indecisive about what to order, they suggested their favorite and we went ahead with it. read more

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Great food once again!! Look on their website for the name of the day. Today I got my second large sandwich free. Ambience is awesome, workers are helpful and do not rush you! Menu selection is great and their sandwiches are the best! Date of visit: November 2024 read more

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Absolutely disgusted I'm vegan and walked in for a vegetarian sandwich. I ordered no cheese no mayonnaise what I didn't think I would have to say is no meat. Yes they put roast beef on my freaking vegetarian sandwich. I tried to call twice just now to speak to a manager and got disconnected both times SMH. This is completely awful. There's no way this could be a mistake. The receipt clearly says what I ordered. And the meat is blatantly on top and under the vegetables not just a little piece possibly cross contaminated but meat added to a vegetarian / vegan sandwich SMH. After being exhausted from a long day, I do not feel like driving all the way back to the store and waiting another 10 to 15 minutes for them to fix this. Do not trust this location and if you choose to make sure you look through your food, especially if you have any dietary concerns/preferences. I understand mistakes can happen, but there's no way this was a mistake. I definitely expect to hear from Management. This is unacceptable. read more

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This place has changed. The service was the best it's ever been. The two young men deserve all the accolades, represented well, food was perfect! and the place was clean at 3:45pm after the lunch rush! I highly recommend this place after today's experience! Management/Owner... My visit was 8/18 @ 3:45pm, please check the staff calendar and give them a shout out! Employees make the difference. read more

Firehouse Subs - Firehouse Subs in Rancho Cucamonga, CA. - Sandwiches Near Me - Rancho Cucamonga, California

UPDATE' I ordered a pastrami sub, chili and potato soup. The chili was barely okay. The potato soup was good and the pastrami was delicious. What did it for me was the toasted bun and the almost deli quality pastrami. First time ever in a FHS. This location is clean and staff is very friendly. Darryl was at the register and I loved his smile. Will come back and update after I taste the food. read more

Ordered through door dash. Didn't get drink or chips that come with combo. Side pickles were also missing. Hot sandwiches were cold. read more

Firehouse Subs - Receipt of what was ordered. - Sandwiches Near Me - Rancho Cucamonga, California

Already out of the thanksgiving sandwich on November 2nd?! Then why is it still advertised on a giant billboard right as I walk in?

I visit this Firehouse every Saturday and Sunday. My weekend can't be my weekend without this Firehouse. Logan and Nico have always made me feel at home. They told me last week when I was there that they were not gonna be serving the Swiss cheese anymore. They just wanted to let me know because I always order Swiss cheese on my sandwich. I asked them if I brought my own Swiss cheese if they would put it on my sandwich and they said absolutely. These guys are amazing. You have to try this Firehouse. read more

Picked up an order for seven sandwiches. They only put 5 in the bag. The order took 1 and 1/2 hours! They said they ran out of steak and had to defrost. Young kids running the store. I asked what the heck happened and skinny gang-looking kid said take your bag and cussed me out read more

TWO times now...I get a promo email l, go into the shop only for the shop to tell me it's not working!!! What?! You lure me in with a promo email, I drive all the way to your restaurant and not only is the promo "not working" but the staff call the manager Noemi and she says they won't honor it!!! What a true scam, not once, but TWO TIMES now! Shame on the manager for their complete lack of customer service!!! I've been in customer service for years and never, ever would I deny a customer a promo that my company sent to them! The customer service and scam going on at this location is unheard of. You would think they would want to bring in customers and keep customers. This location brings in their customers by LYING about promotions then telling you when you get there "sorry, it doesn't work and the manager WON'T honor it" SHAME on this restaurant, manager and their horrible, horrible customer service! If you want a sandwich, take your money to an establishment that treats customers with respect and has good customer service! Unreal! read more

$5 meatball sandwich through the app for National Meatball Day! It's not often do we catch a deal here. The pepperoni meatball sub and the sweet & spicy meatball sub was so good. It was the right balance of meatball to sauce and my bread wasn't soggy. Sandwich was ready as promised and left on the rack for easy pick up. read more

Firehouse Subs - Sweet & Spicy Meatball - Sandwiches Near Me - Rancho Cucamonga, California

I finally got food here again after not getting it for a long time and now I remember why I never come here. The sandwiches are completely flavorless. The condiments they use are bland. You can't really taste anything. I can't tell whether they use mayo, mustard, some kind of aioli, or other special sauces, etc. Also, the deli meats and other toppings have no flavor either, they're just plain. Yet, they're pricey and never have coupons/promos. $70 was spent on four sandwiches. I'm never coming back. read more

From the moment we walked in, the store was clean and staff was friendly, I was also surprised by the quick service we received. Everything tasted fresh & I have yet to be disappointed by one of their subs. read more

Firehouse Subs - Sandwiches Near Me - Rancho Cucamonga, California

Great experience at this Firehouse Subs! Abraham and Max did a great job. Sandwiches were delicious. There was a super rude Doordasher who came in and picked an argument with them, threatening to notify his relative who he claimed was a regional manager for Firehouse Subs. Abraham and Max handled the situation in a calm and collected manner. Shout out to these young men for being very professional! Thank you Firehouse Subs! read more

This place is a rip off. I used to go here quite often years ago and the one thing I liked about it was the sandwiches were loaded with meat and vegetables and were delicious. I stopped the other day because I was hungry. I ordered a large Smokehouse sandwich (beef and cheddar). And made it a combo with chips and a drink. Not only did they forget to give me my drink, when I got home and opened the sandwich, at least two inches of bread on each side had no meat and they only had a tiny bit of meat in the middle. The amount of meat on the sandwich would be appropriate for a small, this should have been loaded with meat and cheese. I won't be going back here, complete rip off. I cannot believe I ended up paying well over $20 for this combo that was more like an appetizer than a meal. It's clear to me that they are trying to make more profit by cutting back on what they give customers. This is just not acceptable. Dont waste your money. read more

Firehouse Subs - Total rip off. $17.49 for bread. - Sandwiches Near Me - Rancho Cucamonga, California

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The photos are a facade!!! First time and that location has a young guy training on the register. I told him I was a 1st timer and he tried his best to explain the menu. The person making the sandwiches wS obviously tired because our sandwiches were missing some items. We noticed once we were home and it just wasn't worth it to drive back over there. The prices are quite high for a sandwich. 1 medium tuna and 1 large special sub costed $23. Why? Just why? Chances of returning is slim. I think I will stick with the usual sandwich spots . read more

Firehouse Subs - Tuna sandwich - Sandwiches Near Me - Rancho Cucamonga, California

This place was really good when they first opened. But I have been back a few times since then and I have been very disappointed in the quality of the food. There sandwiches are supposed to be hot but they are always just warm. Ugh I hate that. Also they have employees that work there that make me nervous about their food handling and the sanitation practices. I don't think I'll be back and I can't recommend it either. So disappointed because their food was really good. read more

Was I just hungry or was that one of the best Italian Subs I have had!!! Nice clean place and friendly staff. Can't wait to try more of the sandwiches. read more

Great place to pick up a fresh sandwich nice friendly staff really helpful when it comes to the menu. I love the way they barely toast the bread it's just perfect. Nice and small inside not too much seating. Dnt forget. Cookie my favorite is the confetti. read more

Worst French dip. I wanted to try their French dip because they looked good from recent online commercials. They did not provide the dipping sauce (au jus), so was not really a French dip just a dry sandwich. They also failed to provide the ordered and paid for extra pickles. Should have just went to the Hat which is just down the street. read more

Firehouse Subs - Order info - Sandwiches Near Me - Rancho Cucamonga, California

Over an hr wait for a sandwich. Ordered at 5:17 and sandwich isn't finished. Customer service was terrible. Staff had an attitude and threw my change at me. Will not be coming here again. read more

Firehouse Subs - Sandwiches Near Me - Rancho Cucamonga, California

Not happy. $41.43, 1 full sandwich, 1/2 sandwich, 2 bags of chips and 1 brownie and it basically sucked. My husband was happy with with meatball but at $18.99 he was thinking it was the sauce. I had tuna and here's where it failed badly because it was horrible tasteless thing. The slice of pickle was a joke. The brownie was not made with butter and it was huge sugar, made with bad oil, bad preservatives. Can you say Autism anyone? Don't let your kids eat this. Big disappointment. And now we have a new President do you think prices are going to get better? Not a chance because they're using Joe Biden's economy to gouge and will continue to do so, bet on it. Finally another bad point is trying to make a to go order on the phone, they have a computer system that doesn't understand and then hangs up on you while trying to make that order, seriously can you not answer the phone? Final thought someone is going to write to me on this but it's complete horse $hit and that's the truth, it goes something like were so sorry, we care so much blah, blah, blah. So here's my review, I don't believe you and the only thing your sorry about is that you got caught and informed on. Not in love with subway but it's better than this. Waste of time and money. read more

The sandwiches are extremely tasty. better to order ahead as the service is a bit slow

This is probably my favorite sub place. I get the veggie one and it's way better then other veggie subs at the other places. The girl at the register tonight was super helpful explaining everything and answering all my questions. Customer service top notch! Will be back! read more

Not impressive sandwich especially for the price. Admittedly it was a grub hub purchase so I didn't get the ambiance of a restaurant , but the food will not get me to go there. read more

I'm sick of ordering from this location on the app, asking for extra lettuce and instead getting no lettuce. This has happened to me three times in a row now. read more

I had an incident that occurred at the Firehouse Subs located at 11995 Foothill Blvd. Rancho Cucamonga, Ca. On Saturday, March 1, I had alot to cook for a family gathering the next day so I wanted something close, fast and good to eat before getting started. With many choices to choose from I decided on Firehouse Subs. I love their subs and they are close by. I purchased a medium pastrami on white and paid with my debit card. My first mistake is telling them I didn't need a receipt. They fixed my sandwich and I went home to eat it. As I got to the last few bites of the first half, something is pulling in my mouth. I open the sandwich and there is thr longest brown hair embedded in the sandwich. I'm totally disgusted and spit out the remainder of the sandwich that is in my mouth. It's late and I don't feel like driving back to the restaurant. I decide to go thru the corporate because there's nothing these young kids and the restaurant can do for me at this point. They would justtwll me they can make me another sandwich and i don't want another hair sandwich, I want my money back. I went online and there is a virtual chat with a nonhuman. I say that I want my money back, I don't want a new sandwich. I give them my clothing description, the time I went into the restaurant and my orde so they could look back thru the videos. The chatbot asked for my name and mailing address. As of today, a month later, and I have not received a check for my 1 medium pastrami sandwich. I have not received any correspondence from the company. And I know it was NOT my hair in the sandwich because my hair is braided. The lady who made my sandwich had long dark hair. I think these restaurants need to make employees who work with food wear hair nets and change shirts. If someone combs their hair and the hair sheds and is now their shirt when they go into work, that hair will eventually fall off in the food. I will find another sandwich shop to go to. read more

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My favorite sub/deli establishment to go to in the IE! They always make my sandwich exactly the way I order it, and they never forget my banana peppers on the side. Employees have been pleasant from my experiences. I usually order at this location at least once a week and will continue to be a customer as long as their quality and service remains the same. There have been a few times the wait is longer than I'd prefer but I understand they get busy at times and I may just be there during a rush hour. I think out of the multiple times I've gotten a sandwich at this location maybe once or twice it wasn't correct but it's not too big of a deal since I'm there so often. 5 stars for delicious food and great customer service! read more

It was a very good lunch here .It was my first time trying firehouse subs.I had the meatball sandwich special because I guess on Monday they have a special cost a little less the medium size with a drink and some chips and it was delicious and the service is very very nice. I'll come back and invite friends. Good job guys read more

Firehouse Subs - Friendly, very nice. Did you feel welcome and are good workers - Sandwiches Near Me - Rancho Cucamonga, California

I did an online order, and it was ready when quoted. The pepperoni pizza meatball sub was delicious and filling. No complaints! read more

Firehouse Subs - Pepperoni pizza meatball sub - Sandwiches Near Me - Rancho Cucamonga, California

Okay.. possibly my new favorite sandwich shop! I ordered a roast beef sub and it was soooo good. They serve their subs hot (cold only upon request). I was also able to customize it. I got the medium size and it was only $4.99. Service was excellent. Everyone was so patient, friendly, and personable. Definitely will be back especially since it's so close to my work! read more

Horrible service! We walked in on my mom's birthday and the first thing the lady said to us was that their toaster doesn't work (ok, that's fine! stuff happens) then we went on to ask questions about the cold sandwiches to which both girls working were saying different things. I then asked about the salads and she said they are out of cucumbers. So my mom and I decided to come back a different day when everything was back to normal (we love firehouse subs) but since it was my mom's birthday we wanted to make sure when we came back the birthday reward could still work since everything was out. No one could answer my question so the supervisor Sadie came out and still didn't answer my question, she said she didn't know and ran off to "go to the bathroom" - I didn't see her again. I will not be coming to this location again. read more

Great spot for lunch! I've been here a couple of times for lunch and placed my orders through their app. They always get my order right and it's ready on time. read more

Firehouse Subs - Club on a Sub - Sandwiches Near Me - Rancho Cucamonga, California

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Delicious sandwiches from Firehouse Subs! Stopped by for dinner tonight and we were greeted promptly as we walked in. And might I add, not just a "hi", it was more like a "hi, welcome to Firehouse Subs!" If there's one thing that is super important to me besides great food, it's great customer service. The entire team was warm and friendly. The GM was there when we went in tonight, and he was great too! Super funny, and had us laughing as we waited for our sandwiches. I had the Hook & Ladder (turkey and ham with Monterey Jack cheese)...YUMMY! My sandwich was served hot, fresh, and fast. My husband ordered the Hero (I think), and he loved it! The restaurant is impeccably clean too. We will definitely be making a return visit to Firehouse subs soon! read more

Firehouse Subs - Sandwiches Near Me - Rancho Cucamonga, California

Went in ordered 2 subs $40 and 3 gift cards $25 each. Went to pay all I had was 2 $100 bills and they say they can't take them. So we said can't and we left that is crazy you don't want money. Not going back to that place again. read more

Sandwiches are getting worse but their prices keep going up. The overhaul of the rewards points program that devalues hard earned loyalty is the last straw along with reduced quality. I'm out! read more

$15 for bread, Mayo and some onions. Cool. Thought I ordered the steak and cheese. On top of this, the smug staff throwing things around and giving all the customers attitude gave a real nice touch. The kind of grit firefighters look for in a man, you know? Gonna miss this place because their sandwiches used to be good. read more

Firehouse Subs - -steam and cheese sando - Sandwiches Near Me - Rancho Cucamonga, California