Update: My gel manicure lasted just seven days. They usually stay flawless for 3 weeks and if I'm careful I can get another week out of a gel. On day seven the edges started to lift on 8 out of ten nails. For $51 (gel mani and a pedicure) I expect more. Instruments are cleaned. After each client the technicians spray with a cleaner and then put them in an oven-like looking contraption with uv lights. The gel mani was good, not great. The pedicure ok. It's a mall, so it's what was excepted. The real surprise of the day was the Body Spa Massage. It beat the Hadley Elements spa (not Amherst) by miles! read more

Update 7/2012: Dee left, and since then I have only gone back for pedicures. Not sure I'll continue, since the last one left me with cuts on the back of my heel and leg from the tech not paying attention while using the pumice stone. My toes also have polish on them, not just the nail. Sloppy job, and I'm disappointed. 10/15/2011 I keep going back to Fancy Nails because they offer great service, and are less than the other nail salons in the area. Ask for Dee. She does great shellac nails (mine lasted over 2 weeks with only one small chip on a corner), and she also uses a Dremel to file away calluses on heels and feet for pedicures. read more

Worst mani/pedi ever. I came here because I'm not from the area and desperately needed a pedicure. Should have read the reviews first. When I got here I asked if they had Vinylux polish. They kept asking if I wanted gel polish, which I did not. I settled for regular polish. My pedicure lasted a total of 12 minutes. The manicure wasn't much better, with most of my nails being lopsided and needing to be fixed multiple times. Finally, when I was drying, I realized they do not clean the hot stones between pedicures. Just nasty! read more

Would give 0 stars if I could. Only came here because peters nails was too busy to take me. Should have known better. I had two appointments for my sister and I when she visited. They were so rude and didn't even say hello when I walked in, just "sit down." I got a full set and she ripped my real nail off and made me bleed. Didn't apologize or ask if I was okay. JUST STUCK A FAKE NAIL ON TOP OF ANOTHER FAKE NAIL.....?!?!?!?! I just went to get a fill today at my regular salon and they said that there was FUNGUS under my nail from the full set. They gave me new ones. EW. Never again will I return. read more

I really enjoyed Fancy Nails! I had the young gentleman as my manicurist and he did a fantastic job! Definitely one of the best prices around, the $25 fee included taking off the gel polish (not including tip). Don't be mislead by the location in the mall, it was a great experience. read more

Big waste of time and money....pedicure was so fast and sloppy job. Got acrylics and they looked horrible, thick and crooked!! I spend the rest of the day trying to file them down and fix. I don't care how desperate you are, do not bother with this place. read more

I'm guessing that there's been a complete change in service, since the rest of the reviews are fairly negative. I went to the Hampshire mall to go to Target but had to get my nails done when I saw the incredibly reasonable prices! For only $30, I had acrylics nails applied, filed precisely to the shape I wanted, and painted. I'm fairly picky, and for no added cost, my manicurist sat with me and helped for almost two hours. It's been over a week since I had my nails done but they still look and feel perfect. Throughout my visit, many people went in and out but none of the customers had any wait time, as there were plenty of workers waiting to help. If time is an issue for you, know that a woman came in and had only 45 minutes but was able to get a quality mani and pedi in that time. This is definitely where I'll go to get any fills or other services from now on! read more

I have been using this nail salon for over 2 years. I find their prices good and the service is excellent! I have only had great work in manicures & pedicures. I recommend them read more

Had moderately high hopes for this place, but left disappointed. First, the price is great, 10 bucks for a simple manicure! But, beware, as usual, you get what you pay for. The lady who did mine spoke no English, I don't mean broken English, I mean ZERO English! She couldn't understand "Less, More, Straight, Crooked, That hurts", etc. It was very frustrating because she took off too much and left my nails crooked, uneven, and gouged me twice, once with a file and once with the nail scissors. They could tell I was not happy, so the person in charge stopped me as I was leaving and offered to straighten out the mess the "manicurist" made. She helped a little, but there was just not enough nail left to really fix. I give them 2 stars because they were at least smiling and seemed to want to help, but I would avoid this place. read more

Went here the other day to have acrylics done. I had told her exactly what I wanted and they came out so misshaped I had to ask her to remove the acrylics. None of the nails were even and none were the same shape or size. Horrible horrible experience read more

I have had ok service in here in the past, so I went in to get a french manicure gel set. Could not be more disappointed. I arrived at 12:15p and didn't leave until 2:30p. The tech that was doing my nails was clearly being trained, but not supervised. The nails were bumped, slanted, and very thick. They actually hurt. One nail the white chipped off before I even left the mall. I went back before leaving the mall and the owner attempted to fix, but even then, they have begun to break within a few days of being done and are already peeling off (it has been 7 days). Waste of $40 and who knows how long it will take for my nails to recover. She cut me 3-4 times around my nail bed. read more

When I first walked in they where nice a little desperate looking but nice. They helped me out and told me the prices and everything without any problem. I settled on the gel set($27.00). I told them I'd be back in half an hour cause my friend wanted to shop for a little while. When we came back I said I wanted the gel set still and she said ok and sat me down. I had never gotten gel or acrylic done professionally. I got my my self seated and she began right away. We didn't talk at all so it was extremely awkward. She started by buffing my nails and she accidentally hit my pinky finger and tore off some skin. She looked up at me and looked back down real quick. She didn't say anything she just kept going. Then she stared and put on the acrylic nails. I stopped her immediately and said I thought u where doing gels. She said no I'm doing acrylics. I told her that I wanted gels. She said that we where too far ahead to do gels. (She had buffed my nail and put a dab of glue on!) that's all! I said ok cause I wasn't in the mood to fight with her. She did ok for the rest of it but she hurt my fingers from holding them so hard. I asked if she could do almond shaped nails but she said that would cost an extra $15 and I didn't want to spend that. I realized that the nails where all crooked and asked her to fix them. She groaned and then said ok one minute! She filed them ok and then painted them; them she took her Long nails and dig them underneath my nails to get the paint witch was everywhere. She left a cut under 2 of my nails and left a cut on the sides of my nails!!! When I was done-FINALLY- she said that will be $31 she had previously said it would be $26. The only reason I payed it is cause it's cheaper than everywhere else! When I got out of there I looked at my nails closely and they where not painted well there was paint all around my nail, it was crooked,There was bubbles in the polish! I will not be returning read more