The front gal wasn't outright rude. but was mater a fact rude about my confusion of the black…read moreFriday Add we got in the mail actually after Friday, making that part useless. They said it was over but the Ad says sales good till the 4th witch is confusing because the only sales are on the black Friday items. She could have explained that to me if she had the same brochure that I had. Not sure why you wouldn't have it since parts were still good till the end of that day. I left disappointed and confused after making a special trip before the 4th was over. After getting home and studying the brochure for another 5 min I realize that there are 2 sales on the black Friday sales one for Friday (clear) and one till the 4th (unclear) clever ad but but slightly confusing and made a wasted trip out on the cold. And I'm not surprised at all the other rude experiences and reviews. Just seemed a bit to excited to deny me the deal and not produce the same paper ad I was talking about so I could understand. We just want to understand. We already have to many reasons not to shop at stores tucked in the back of a carls jr. Parking lot. Incidently I'm not likely to go back ever.( Helpful comment). Put next to the second sale that's in small red print, hard to see (good till the 4th.) At a glance I didn't see the second sale I only saw the black Friday. So it didn't make sense but I assumed it must be the Friday sale extended till the 4th. Alot of us are ad glansers out here in the world. The end

I've been buying my sunglasses at Big 5 for at least the last 15 years or so. I visited the Redmond…read moreBig 5 location for my usual eyewear acquisition visit today and was pleased with the experience. The staff member was very patient while I tried on nearly every pair in the store and almost every pair available was on sale (it is noted that in the past, staff found a way to *make* my preferred pair on sale). This store appeared organized and sufficiently staffed for a busy summer day like today, and they offered a broad variety of outdoor/sports paraphernalia. Everyone I encountered was friendly, the birds were singing, and my deodorant was holding up well I walked out of the store happy with a new pair of Bolle sunglasses (on sale as usual!).

The staff and owner were super helpful. I needed a specialty part for a splitboard. Without it, I…read morewouldn't ride the board. They were kind enough to find the part on a rental board and got my board professionally setup so that I could ride. It saved my trip! A+ service! Highly recommend!

Friendly service! Found what I needed, and was on my way. Needed a pair of snow boots, got a…read moregreat pair of Sorel's

Liars and cheats, I bought a ton of pellets on senior discount Tuesday and showed my military ID…read moreand got ZERO discount. Two employees said it was already discounted so no additional. She charged me 49 and 1 to get to 50 so I wouldn't get the discount. I did get a $25 gift card but to not get $36.90 cash off (10%) is BS. The same pellets are cheaper at Oregon farm and irrigation after the BS gift card. She screwed me over with such a straight face is what pisses me off the most. Liars and cheats may be strong but if you consider this to be a 100% BS transaction, what else are they/she doing? Check your receipts!!! Screw me once shame on you, Screw me twice shame on me. You won't get another opportunity.

I absolutely love this place. Little did I expect as I went in there to get feed, was the…read moreincredible assortment of clothes, tools, and work boots. Very good energy and the staff very helpful. I could honestly just wander around in that store all day long! You will find what you need at coastal that's for sure!

I love the staff in our local Dicks. Just went in to buy an air cap for our raft, walked up to…read moreMike, and he literally just handed us one. Said, "You're good." Now this is why I moved to Bend 9 years ago from LA. Management please give Mike a pat on the back.

I would only use this place if my items were on sale. Otherwise they are too expensive. Everyone is…read moresuper nice though.

Top notch service from an archery professional. Glad we stopped here to get my so. His first…read morecompound hunting bow

If their customer service in store is as bad as they're online customer service then this place is…read morehorrible. Tried buying two Benchmade knives first one said it was in stock in store that I could pick up that day come to find out it wasn't in the store and none of the other stores happen to have it either, so I said okay mistakes happen the next day ordered another one, only to find out the same thing happened! Very disappointed I probably will never purchase anything from sportsman again I still haven't got refunded.

Just want to give a shout out to Cami who helped me today. I had a return that was purchased…read moreonline with a friends and family discount. She was so kind and helpful. Wonderful customer service!!!

I am a big fan of the Columbia sportswear line of products and you appreciate the various retail…read moreoutlets that they operate. This brand offers a very high level of consistency as well as customer service. Top quality products at a reasonable price point so to speak, service to buy typically outstanding group of employees. Having been a regular shopper at the location in Sellwood, I was a little concerned I would lose some of that service that I've been accustomed to at the show and location however my fears are put to rest easily on my first visit to the Bend location. My first experience was with one of the management team - Brody - and I cannot day enough great things about my interactions with him. My family and I will be back!

The young lady who helped us this past week-end was so helpful. Jane ?? , my wife and I believe her…read morename is, Was never in a hurry , the whole time we were there. I bought 2 pairs of shoes of the same make and model. I am an Assistant Track and Field coach for Roseburg High ie High Jump lead coach. As well as a USATF High Jump Official out of U/O officials staff. Thank you

There's nothing like a fresh pair of all white Nike's straight out to the box!…read more Thank you to the staff at the Nike Factory Store-Bend. I appreciate the hard work, and high octane energy. Everyone here treated me like a king. The level of professionalism, friendliness, and kind gesture was unmatched. Flying around the country is a rewarding experience. My time in Bend was incredible, especially when I visited the Nike Store. No tax! Wait, what? No taxes on sneakers. Give me a few pairs haha :). If you're in the area, I highly recommend you make a stop here for an hour and carefully take time to walk the store. The sneaker selection here was unlike any other Nike store I visited outside the Seattle location. I was in awe during my time in-store. Next time I'm in the area, I'll make sure to stop by and say, "hello." 2025 & beyond.

This is a cool store. It's in the "old mill District" of Bend, and when you see the building, you…read morecan see why they call it that. It's a great store, two stories, with lots of goods. Clothes, shoes, outdoor gear, hiking gear, freeze dried backpacking food, energy bars, if you are looking for something for the outdoors, you will find it here. I bought a bicycle sometime back at REI, and it did me very very well. I'm on a "road trip", so I didn't buy anything today. Prices are definitely on the higher end, but hey, you get what you pay for. If you are an REI member, you get offers, and discounts throughout the year, and a rebate in the form of a gift card based on the amount that you spend every year. Not a bad deal. I really enjoyed the store. Thanks.

Beware unmarked tariff price hikes when buying goods! The price you pay is NOT the price on the…read moreitem. I recently purchased a new climbing harness at this location. The rack was a little disorganized and I found a harness I liked and checked the price on the box: $94. When I left the store, I noticed I paid $104 for the item! I returned to the store and did a price check and was told by the clerk this was a tariff price increase and they never bothered to update the sticker on the item. They claimed they had the correct price on the shelf, not the item. (Due to the disorganization of the shelf, it was hard to tell which item was which and I went with the price on the box.) Please consider updating signage to warn of tariff price hikes or something to better manage customer expectations and avoid wasting time.

Went there looking for work shoes and also show shoe for our winter tour in February, the sales…read morelady was very helpful and nice and recommended couple of other shoe store that has a larger selection of winter shoes and boots. I found a great deal on slippers and my wife got her work shoes, couldn't find mind due to the limited sizes.

I was visiting Bend from San Francisco for Christmas. I stopped into FootZone on Christmas Eve to…read morereplenish my Altra's. WOW! I had the best experience with Colleen. She's an absolute all-star in every way ... knowledge , expertise, impeccable listening and communication skills, and lastly, FUN. Her energy and enthusiasm were infectious. Colleen's the real deal. I left with 3 pair of shoes! Socks too. Having worked as a leader at Nordstrom for over 25 years, Colleen embodies the character of flawless customer service. Bravo Colleen! Thank you! John

I've been wanting to visit Willow Wild the last few times I've been in the area. I finally made it…read morehappen, and I'm so glad I did! Very cute store. Great mix of clothing for all ages. I'll be back!

Had a bit of a hassle in-store, but the owner(?) jumped in right away, and made things right. 5…read morestar customer service= 5 star review! Thank you!