Great staff, cute gifts, personalized service. A universe better than CVS. Everyone in Pasadena…read moreshould get their prescriptions filled here!

Excellent customer service! I called today and spoke to the pharmacist since I had questions…read moreregarding a new prescription. All my questions were answered, very knowledgeable, helpful and professional. Highly recommend!

I didn't go to the actual pharmacy part of the store so this is for the main drugstore, but I had…read moresuch a lovely interaction this evening! I went in, mostly just for contact solution, but as I always end up doing when I'm in the CVS, I definitely roamed the aisles and ended up with way more than I bargained for! For one thing, and this is mostly across all CVS locations, I love the store. Some of their things can be expensive, but I live walking to a different location, and I find that when you're a consistent shopper, there are always an abundance of coupons and opportunities to save some dollars. And the convenience is worth it to me. For example, tonight my total was about $64 or so. By the time I had added all of my coupons and signed up for their monthly program, I paid less than $40. Sami helped me out and he was so lovely and kind! He helped me reactivate my ExtraCare membership. I ran in quickly initially without my card since they take Apple Pay, but I needed the physical card to activate my membership. It was truly no issue to run out for my card but he profusely apologized for the inconvenience. Sami was just so friendly and kept up the good natured conversation during our whole interaction whilst still maintaining good efficiency. Overall I left in the least amount of time but feeling completely taken care of. I feel like this is kind of across all locations, but specifically this store did not feel super well stocked. I don't really think that's their fault though. That kind of seems to be the model across most locations. But I will say this specific CVS had a lot more buttons around the store to call the staff since a lot of items are locked up now. My usual CVS definitely doesn't have as many as it needs and it can feel frustrating trying to get help. I needed something today and found an accessible button, and a staff member came very quickly to assist me. Overall, a 10 out of 10, and next time I'm in the area I would definitely stop back here again!

Understaffed, always busy. Sometimes it'll take me 20 min to pick up meds. Skip it if you can!read more

Omg I love this pharmacy so much !!! So many cute things and the service is amazing !! I've not…read moregotten any medications here only goodies like small gifts and snacks but they are really cute and so great for the price and value.

Could not deliver what was promised multiple times…read more Prescription was called in on March 5 and I was getting calls from the pharmacy promising my medicine would be ready the following day each day since March 10. They called on March 13 to tell me it wouldn't be ready until Monday, March 16 and that my time to pick up the medication expired. So now I have to go back to my doctor and start the whole process again. This is just Accutane. Should not be this difficult to get. If they were honest with me on March 10 when they first called, I'd have asked my doctor to transfer to a CVS and have it ready that day and be able to pick up within my ipledge window. Really was misled that everything would be fine, they'd waive my ipledge expiration period and still dispense the medicine whenever it came in. Only to find out today, NOPE, they won't have the medicine until Monday and won't be able to dispense because my ipledge expired. Now I have to go back to doctor and start the whole process over. It's been 2 weeks now with no medicine....

If Willy Wonka needed a secret hideout, then this is just the place you'd find him. Behind the…read moreWhatchamacallits, near the Bottle Caps, past the Bit o' Honey, Yellow Cab-checkered Abba-Zabbas, Charleston Chews, next to the Wax Lips and Fun Dips, and by those explosive Pop Rocks. And yes, I can go on and on with a list of retro candies, but trust me, there's a good candy selection ranging from the 60s, 70s, 80s, 90s, and even as early as the 1920s (hint: Boston Baked Beans). You'll also find cool old school vintage gift ideas displayed on their shelves, like authentic tin toys, old fashioned candies, gag gifts, candles, and cards. Besides every candy imaginable and nostalgic games, there's a charming ice cream counter with retro bar seats, fresh soda flavors for unique creations, and a good selection of sundaes. I was feeling adventurous on that particular afternoon so I ordered the YELLOW BRICK ROAD SUNDAE. It's made with Mint Chocolate Chip, hot fudge, whipped cream, lime syrup, and yellow LEGO bricks. If I order this again, I'm skipping the lime syrup -- it's as awkward as one of those weird jello mold recipes from the 1950s. The LEGO bricks are cute and taste like Smarties only much, much harder. My friend ordered the simple FUDGE SUNDAE and it didn't disappoint. It had a good amount of fudge drizzled on top too. And the ice cream cones put smiles on the other kiddos' faces. Probably because the ice cream itself is creamy and premium tasting. As for the historical scoop: Fair Oaks Pharmacy has gone through a few name and design changes since its establishment. Open for more than a century along Route 66, it was first called the South Pasadena Pharmacy in 1915, then the Raymond Pharmacy in the 20's and 30's. This mom & pop shop finally found its permanent name in the early 40's, which brings us to the Fair Oaks Pharmacy and Soda Fountain, still open today in 2026. In fact, this year it'll turn 111 years old, so let's all make a wish that Fair Oaks Pharmacy stays open for another century more.

If this place goes out of business, I'll be really upset with the owners!…read more 1. No public restroom so they send me to Starbucks across the street (lining the pockets of Starbucks, which is actually very smart business and they sell far more than just sugary drinks, they're actually a bank, look it up.) 2. The hours make no sense - it's only open during regular peoples work hours (9-5 weekdays), including the pharmacy, which I wanted to switch my regular medication to, but decided not to because it's just too inconvenient. I really like the idea of supporting a classic Americana style ice cream and pharmacy combination business, but it's unfair to offload that responsibility onto customers and expect them totally inconvenience themselves. I suppose American history can perish... Fine!

I am very grateful for this pharmacy. I previously dealt with 986 Pharmacy when I needed some…read morespecialty meds that other pharmacies could not fill. They were kind enough to offer delivery, which was a Godsend given that I was in a lot of pain due to an injury. Fast-forward two years, and my regular pharmacy (Rite Aid) closed, transferring my meds to CVS. Huge mistake. But thankfully after 986 pharmacy stepped in, all the med errors & problems that I unfortunately experienced with CVS all got corrected, no more insurance issues, my meds are filled in advance, & the staff is very easy & polite to work with. I am thankful for this pharmacy, & highly recommend them!

The staff at this pharmacy are extremely unprofessional. I strongly recommend avoiding this…read morelocation. I visited the pharmacy and asked for Stephen, but I accidentally pronounced the name slightly differently (like "Stephan," as in Stephen Curry). Instead of correcting me politely, several staff members laughed, and one of them repeatedly mocked the mispronunciation by saying, "Stephan! Stephan!" I asked to speak with the manager -- who is Stephen -- and explained that this behavior was disrespectful, rude, and completely inappropriate for a professional setting. But the managers didn't seem to be apologetic either. No customer should ever be treated this way. Avoid this pharmacy unless you want to deal with staff who lack basic courtesy and professionalism.

I brought my wife here a day early to check on the LabCorp facility in the store. We had never been…read morehere before. A Walgreens employee helped us in getting an answer from the LabCorp technician which resulted in my wife getting her blood drawn a day earlier and to avoid a long fast the next day. Thank you to Valerie for helping us. She was extremely kind and pleasant to me and my wife.

My experience today with the pharmacy technician, Gaby, was completely unacceptable and upsetting…read more I was under the impression I could pick up both of my prescriptions, but instead of handling the situation professionally, Gaby exhibited a deeply disrespectful demeanor. She forced me to repeat myself multiple times and essentially made me yell out the specific medication I needed in a public space, which felt like a massive violation of my privacy. Even after I went and sat down to speak directly with the original pharmacist to sort out the issue, Gaby continued trying to shout things or talk over to me across the room. The pharmacist's excellent customer service AFTER HER was completely overshadowed by Gaby's unprofessionalism and total lack of discretion. I hope management addresses her behavior. Thank you again to the lady after, and I apologize for my part in the matter.

I love Exclusive. I was forced by my insurance provider to use CVS which I hated. I was told that I…read moredidn't HAVE TO so I switched over to Exclusive. It was the best decision I've made. They are knowledgable and kind and extremely professional and always go out of their way to help figure out a problem - especially when it comes to getting the best price for expensive out-of-pocket prescriptions. They do the legwork so I don't have to and they have saved me money many times. LOVE THIS PLACE and I love supporting small independent pharmacies. PLUS they deliver! I can't say anything more. They're great.

They closed for 4 days because of Thanksgiving. Thur-Sunday…read more Sadly, this is why you have to use large corporate pharmacies. I need a refill and am frozen out. If I had used CVS, I could get it today.

The good: I got a kids' pack of princess nail polish, a…read moreunicorn Lipsmacker ($5), a lipstick for myself and Tweezerman tweezers (the best of the best!). There was plenty of parking here. They have a drive-thru pharmacy. The makeup section was well organized. They have a lot of sales and deals in their makeup section. They sold shoes and fun summer pool toys as well. The bad: A lot of the makeup items have security locks so you cannot remove them to purchase without getting help. I had to press the call button twice to get help. The interesting: They have self-service check-out kiosks. CVS stands for Consumer Value Store.

CVS is literally worth more than $1BILLION but they can't keep my medicine in stock because "it's…read morevery expensive" AND they can't come up with a system to automatically order it when I need it. I've been taking it for almost a decade and they can never fill it in time, causing me to miss doses. Might as well use Amazon.

I just love Berry and Sweeney Pharmacy. They have been in the community for many years and when you…read morewalk in everyone knows your name. Its always like a family reunion when you go in there. Today, I was blessed with a cookie that had a rose on it. Not to mention they know when your medication is due before you do. Thank you all for always making my day so extra special. By the way when they have me my cookie it was a whole perfect cookie. Smile

Barry & Sweeney I love this pharmacy they have been there for me since day one. They are a truly…read morespecial place I've never been out of my medications thanks to there reliability one time I thought for sure I would not get my medication and I was worried because I'm diagnosed with pulmonary hypertension so I rely on these pills. It was late all of a sudden I hear a knock on the door mind you I live all the way in Fontana, California Barry &Sweeney's in Pasadena when I open the door, they had personally delivered my medication. I don't know how anybody can compete with that thank you Barry &Sweeney thank you Veronica you're the best.. and everyone else that works there you guys are awesome and it's appreciated thank you again..

First timer to the pharmacy, great Altadena location and access to parking... very nice experience!…read moreWent in for a shingles vaccination, I hate needles, but Gwyn made me comfortable and administered the shot with ease. All that worry for nothing. Additionally, Erika and the team were a pleasure to do business with. Unless something goes very wrong, I have found my pharmacy!

They have an interesting selection of cards and small gifts. Post office can take letters and sell…read morestamps which is helpful but not a full service post office. I appreciate them taking on this job.