They were able to supply a very important drug to me that CVS Pharmacy could not. They were, in…read moreeffect, a life saver. Undoubtably, I will use their services again.

How is this $19.30? I always go there I never had a problem till this. 2 days ago the lollipops…read morewere 10 cents unless they went up 5x times in 2 days. Never coming back this is straight a rip off either the store is a scam or the girl cashier today 8/3/2026 1:20pm doesn't care about This store and its reputation and you guys are ok with it never coming here again rip off

Service was quite mediocre, but in the pharmacy section, they're actually useful and kind. It's the…read moreother clerks by the cash register and around the store that act as if you'd entered into their house, uninvited, and started asking them about where the bowls are, so you can help yourself to some of their food, haha, yeah, they're THAT lackadaisical and disinterested. Even my constant polite phrases along the lines of "thank you so much" was met with coldness and indifference. I get it, customer service isn't where you wanna be in life, but if you do such a simple job in such a poor fashion, who would be dumb enough to entrust you with something more complex or involved? Anyways, mid service, but for the most part, the store is well stocked, and the people at the pharmacy have slightly better social skills, so not that bad.

Understaffed, always busy. Sometimes it'll take me 20 min to pick up meds. Skip it if you can!read more

Michelle and the entire staff are so helpful and courteous . I appreciate the customer service at…read morethis pharmacy so much. The best pharmacy in the area

Omg I love this pharmacy so much !!! So many cute things and the service is amazing !! I've not…read moregotten any medications here only goodies like small gifts and snacks but they are really cute and so great for the price and value.

This is one of my favorite buildings in South Pasadena. Originally opened in 1915 as a pharmacy,…read morethe current ownership took it over in the 1940s and turned it into a soda fountain + pharmacy and made it world famous when it became one of the attractions on Route 66. Tons of people have visited it over the generations, and it's one of the landmark history spots of Los Angeles, and is a must-see stop if you are a Route 66 history fan. Parking in the area can be a bit difficult; however, it's not hard to find metered street parking in front or the paid parking lot across the street. Inside is really cool and preserved as if it is in the 1950s. In the back, they have a fully functional and working pharmacy, and in the front is a merchandise area, a little bodega, and a full service soda bar and milkshake station. The attendant behind the counter was extremely polite, and I tried a Cherry Soda, which I thought was great, and I wanted to get a banana milkshake; however, they were out, so I chose Funfetti Milkshake and enjoyed it very much. It was a great sweet treat on a warm day, and I would highly suggest to anyone to stop in for the history alone. It's also well known in many movies and TV shows, so if you are a filming location fan, it's also a must visit. I would highly recommend and will be back again in the future.

They make it really hard for someone to buy anything from here!…read moreThe first time I came it was a Saturday, the day most people are free from work and go shopping but alas they're closed on weekends so I thought I would probably not be able to visit since I work full time. Today I just happened to be driving by for work and I decided to stop in and buy something. Before I stopped I checked to make sure they were open and it said they open at 9 am (it was 10:51) so I went it and instantly someone asked me if I was getting a prescription, I said no and they immediately told me "in that case we're closed, come back at 11:30" I said but you open at..... and they interrupted with "we open at 11:30 come back then". If an establishment makes you jump through hoops just so you can buy from them, then it's not worth going. It's sad to think I may never be able to shop here again just because they make it so hard. What a shame that I might have to buy what I wanted online, and that's how brick and mortar shops die.

The customer service is unprofessional. When asking the status about a medication that required a…read moreprior authorization no one seemed to be knowledgeable about what was going on. Do not recommend

The staff at this pharmacy are extremely unprofessional. I strongly recommend avoiding this…read morelocation. I visited the pharmacy and asked for Stephen, but I accidentally pronounced the name slightly differently (like "Stephan," as in Stephen Curry). Instead of correcting me politely, several staff members laughed, and one of them repeatedly mocked the mispronunciation by saying, "Stephan! Stephan!" I asked to speak with the manager -- who is Stephen -- and explained that this behavior was disrespectful, rude, and completely inappropriate for a professional setting. But the managers didn't seem to be apologetic either. No customer should ever be treated this way. Avoid this pharmacy unless you want to deal with staff who lack basic courtesy and professionalism.

Polite and available help to find a product. Organized and clean spaces. Got what I came for and a…read morefew guilty pleasures.

My experience today with the pharmacy technician, Gaby, was completely unacceptable and upsetting…read more I was under the impression I could pick up both of my prescriptions, but instead of handling the situation professionally, Gaby exhibited a deeply disrespectful demeanor. She forced me to repeat myself multiple times and essentially made me yell out the specific medication I needed in a public space, which felt like a massive violation of my privacy. Even after I went and sat down to speak directly with the original pharmacist to sort out the issue, Gaby continued trying to shout things or talk over to me across the room. The pharmacist's excellent customer service AFTER HER was completely overshadowed by Gaby's unprofessionalism and total lack of discretion. I hope management addresses her behavior. Thank you again to the lady after, and I apologize for my part in the matter.

Great pharmacy.... Very mom and Pops they call you to refill your prescription. Really great…read morecustomer service trust them with everything.!!!!

They closed for 4 days because of Thanksgiving. Thur-Sunday…read more Sadly, this is why you have to use large corporate pharmacies. I need a refill and am frozen out. If I had used CVS, I could get it today.

The good: I got a kids' pack of princess nail polish, a…read moreunicorn Lipsmacker ($5), a lipstick for myself and Tweezerman tweezers (the best of the best!). There was plenty of parking here. They have a drive-thru pharmacy. The makeup section was well organized. They have a lot of sales and deals in their makeup section. They sold shoes and fun summer pool toys as well. The bad: A lot of the makeup items have security locks so you cannot remove them to purchase without getting help. I had to press the call button twice to get help. The interesting: They have self-service check-out kiosks. CVS stands for Consumer Value Store.

This is the absolute worst CVS, if you buy your meds at this location they always have long lines…read moreat drop off, pick up and drive-through. So I had to drop off

I have been dealing with this pharmacy for 6 years and like them SO much that I still deal with…read morethem after having moved about 15miles away. They prepare all my meds -- which are constantly changing or running out or being transferred -- and mail it to me. What is amazing id they ALWAYS do it right and I cannot remember them having made a mistake. It is so nice to go somewhere other than the big chains which are like conveyor belts, as this one is one of the last neighborhood pharmacies that is really hoppin and helpful. They really care about their clients. It is awesome (for a pharmacy!) If you have ANY PROBLEMS EVER WHATSOEVER THERE ASK FOR 'GILBERT' ,AND TELL HIM TOM REES SENT YOU. You will be treated lke a king! Gilbert is an amazing man. Good luck!

I just love Berry and Sweeney Pharmacy. They have been in the community for many years and when you…read morewalk in everyone knows your name. Its always like a family reunion when you go in there. Today, I was blessed with a cookie that had a rose on it. Not to mention they know when your medication is due before you do. Thank you all for always making my day so extra special. By the way when they have me my cookie it was a whole perfect cookie. Smile

First timer to the pharmacy, great Altadena location and access to parking... very nice experience!…read moreWent in for a shingles vaccination, I hate needles, but Gwyn made me comfortable and administered the shot with ease. All that worry for nothing. Additionally, Erika and the team were a pleasure to do business with. Unless something goes very wrong, I have found my pharmacy!

In the olden days, before massive corporations pushed small mom-and-pop stores out of business,…read morealmost every neighborhood had its own independent neighborhood pharmacy. Many of these functioned as mini-department stores, having a wide selection of goods to meet the needs of the community: cookware, clothing, and gifts, just to name a few categories. Webster's Pharmacy seems to be one of these almost extinct businesses that has miraculously survived in Altadena since 1926. I was on my way to Bulgarinia Gelato when I noticed the cool retro signage of Webster's and decided to pop in to check it out. There's a large, free parking lot in the back, as well as street parking in the front. I was pleasantly suprised to find not only a fully stocked pharmacy but an absolutely adorable gift shop featuring BOOKS and other gifts. This includes a section devoted to ANTHONY BOURDAIN (a hero to many Yelpers, despite his utter disdain for Elite Yelpers, may he RIP). There are holiday candies, slippers, Christmas tree ornaments and pretty much something for everyone (there was even a section for folks that like to use "colorful metaphors", as Spock would say.) I'm not sure if the gifts are stocked year round but if you need something last minute for the holidays, Webster's can certainly help. Most items are full price but occasional discounts apply. Long live Webster's!