Loving the assistance and approval outcomes from Kelli! Such a doll, continuously keeping me updated with patients medications. Keep up the amazing work Kelli! Xoxo read more

Phenomenal service! They transferred my rx and deliver typically the same day. I have one unusual rx that Walgreens did not carry. 986 is a specialty pharmacy and carry everything! They take my insurance and are so very very kind ALWAYS!! Delivery is always on time! read more

986 Specialty Pharmacy - Delivery - Pharmacy Near Me - Pasadena, California

The staff at this pharmacy are extremely unprofessional. I strongly recommend avoiding this location. I visited the pharmacy and asked for Stephen, but I accidentally pronounced the name slightly differently (like "Stephan," as in Stephen Curry). Instead of correcting me politely, several staff members laughed, and one of them repeatedly mocked the mispronunciation by saying, "Stephan! Stephan!" I asked to speak with the manager -- who is Stephen -- and explained that this behavior was disrespectful, rude, and completely inappropriate for a professional setting. But the managers didn't seem to be apologetic either. No customer should ever be treated this way. Avoid this pharmacy unless you want to deal with staff who lack basic courtesy and professionalism. read more

I am very grateful for this pharmacy. I previously dealt with 986 Pharmacy when I needed some specialty meds that other pharmacies could not fill. They were kind enough to offer delivery, which was a Godsend given that I was in a lot of pain due to an injury. Fast-forward two years, and my regular pharmacy (Rite Aid) closed, transferring my meds to CVS. Huge mistake. But thankfully after 986 pharmacy stepped in, all the med errors & problems that I unfortunately experienced with CVS all got corrected, no more insurance issues, my meds are filled in advance, & the staff is very easy & polite to work with. I am thankful for this pharmacy, & highly recommend them! read more

They serve the community. Especially mental health medications. Bubble pack, daily packages as well.

WOW! I'm not a regular Yelp reviewer, but I had to take a minute to praise this pharmacy. I was diagnosed as pre diabetic and my doctor prescribed me Wegovy, which has made a huge difference. For the first time I'm losing tons of weight, and I am no longer pre diabetic! However, this medicine is super hard to find. I live in Palm Springs and none of the big corporate pharmacies will speak to me or help me order the prescription. Somebody told me about this amazing pharmacy here in Pasadena, and it's like going back into the "old days" when you could get a pharmacist who cares, offers exceptional customer service and goes the extra mile with a smile. They are compassionate and worth the drive and time it takes to come here. AND BEST PART....they are almost 50 bucks cheaper than what CVS or Walgreens charged me for same medication! Lifesaver for me, thank you 986 Pharmacy read more

Such a great pharmacy! They deliver my grandparents medications for FREE! They are very professional and quick. I called in Saturday morning and they helped me with a prescription and even waited overtime to close for our needed medication. They actually care ! Amazing pharmacy! read more

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My husband has been using this pharmacy for the past 6 years, they never delayed his medications even with insurance changes. Aghavni made sure he received his meds on time. She always greets us with a big smile and follows up on our requests. She calls when the meds are ready and l highly recommend 986 pharmacy for all your medication needs. read more

Great communication and service. Today Angie helped me she was so sweet and did a great job. Seriously everyone I have dealt with has been wonderful! read more

If I could give them more stars, I would!! I have been trying to get a prescription approved for a year and a half, but my insurance kept giving me the run around. Finally had a doctor who sent it to 986 Specialty Pharmacy and they got it approved in four DAYS!!! Absolutely amazing!! read more

My dermatologist gave me a prescription and warned me that it might be costly. She said if it's more than $100, just stay with the old medication. I received a call from 986 Speciality Pharmacy, and they told me the co-pay with my insurance would be $915.20. Before I could say no thank you, she mentioned that she was able to apply a coupon to bring the cost to zero. And they would deliver it to my house. I'm still in shock! read more

Great customer service. Stephen was very attentive to our needs and got us in and out in no time! Highly recommend!

A truly exceptional pharmacy. I am a provider and I am always so confident that whatever I prescribe, my patients will obtain their medications, and if there are any hiccups for whatever systemic reason due to healthcare or insurance issues, Kelli the pharmacist will personally reach out to me and work with me to ensure the patient gets their medications. Exceptional service. I can't say good enough things! Also, my patients who use this pharmacy also say the best things about the service and quality of this pharmacy. read more

I've been going to 986 Specialty Pharmacy for years now, and i'm proud to say i've never had a bad experience. Everyone at that pharmacy has treated me with nothing but respect, kindness, and have been nothing less than professional, especially Aghavni. Aghavni has always gone out of her way to help me and has always made me feel welcome. I'd refer everyone to all go to 986 Specialty pharmacy for professional help and free delivery. read more

I love this pharmacy, been going there for years, very clean & great friendly staff, especially Aghavni & Steven always go the extra mile to take care of my family & me! read more

I went to the 986 Specialty Pharmacy at 1719 E Walnut St, Pasadena, CA 91106 to get my Moderna Covid Shot. I'd seen their sign when driving through Pasadena a few times, but thought it was one of Pasadena's Medical Marijuana places, so I didn't pay it any attention, since that isn't something that interest me. CVS is booked up everywhere for their Covid Shots, so I used a state referral page and was able to get an appointment here within two days. It's located in a strange location next to some town houses within walking distance of Pasadena City College. The counter staff was very friendly, and so was the Pharmacy Intern who was administering the Covid Shot on the day of my appointment. I was surprised at how busy and big the team they have working filling orders, around ten people. The local CVS at Target only has three people working, sometimes two, other times just the pharmacist. There were no lines while I was at 986 Specialty Pharmacy other than five men who were waiting for 15 minutes after getting their Moderna Shot. Only one person came in to fill an order during the twenty minutes I was there for my shot. It's difficult to know what the normal experience there would be for filling a prescription, but they certainly have a lot of people working, so I imagine it may be a faster experience than the local CVS and WalGreens. As for the Covid shot, I showed my ID, Medical Insurance, online appointment confirmation, and was handed a form to fill out. By the time I had filled out the one page form, the Pharmacist Intern came over and gave me the shot. It was 100% painless. I didn't even realize she had given me the shot until she put the band aid on my arm. She gave me some verbal information about possible side effects and that I needed to wait approximately 15 minutes, which I did. First Impression is pretty good. read more

I dread going to pick up my prescriptions at most pharmacies bc of the wait and there's always some mix up or delay. I've had to go to cvs pharmacy multiple times only to be told my prescription wasn't ready when they told me to come back in an hour. 986 Pharmacy is super quick and the staff is extremely helpful and really nice. Will definitely make this my go to pharmacy. read more

I've been a customer at this pharmacy way back when they were located on Washington Blvd. Aghavni has been helping me since then. She has amazing personality and always ready to assist. My prescriptions are consistently on time. I even receive text follow ups. I highly recommend this establishment and Aghavni's services. read more

This pharmacy is well stocked, and they deliver ny medication on the dot every month with no issues. The staff is always very nice and knowledgeable! read more

986 Specialty Pharmacy is AWESOME,they got my prescription filled when no other pharmacy would. I recommend 986 Specialty Pharmacy to anyone who needs a a specialty pharmacy items, or everyday items they are your go to pharmacy for all you pharmacy needs. read more

These people are absolutely incompetent in understanding what a customer wants. I am so sick of calling in to order ONE prescription on a Tuesday and told I can only get a delivery by Thursday and the ONLY PRESCRIPTION I ORDERED ISN'T THERE! They say "your prescriptions are on auto refill", but not the one that has NO REFILLS that I called for that needs me to ask them to order it. They just do not understand. If you want a hard time and aggravation this is what to expect. You people are the WORST 986 pharmacy! I won't be back. 1719 E Walnut St Pasadena, CA 91106 read more

Kellie was amazing! She was more than helpful and specific with information. It was my first time using their service, it will not be the last. Thank you. read more

If you are searching for a pharmacy with exceptional customer service look no further. Anytime I get my prescription filled they are always professional, curtious, and kind. They are also willing to deliver without any additional charge which is rare nowadays. Highly recommend you support this small business and get your prescriptions filled from here! read more

Great service! I would especially thank Kelly at 986 Specialty Pharmacy Pasadena, CA. I am extremely grateful for the concern she showed. She went above and beyond to help us find the best resolution to getting the medication my husband needs. I highly recommend this pharmacy. read more

I had both my booster shots here and was very happy with their speed and professionalism, as well as the care itself. They have a ton of staff (unlike most chain pharmacies) so the wait time was minimal. Highly recommended! read more

Excellent customer service. The filled my prescription promptly. I transferred all my medication here. Angie was very helpful and polite.

I use them for some of my monthly prescriptions. They always call and remind me when they will be ready and ask if I need it delivered. Two of my medications require refrigeration. I usually pick them up. When I got COVID they delivered to a different city where I was staying. read more

Angie, was so sweet with the transfer of my medicine from riteaid she also included covid tests for me.

I am new to 986 Pharmacy and my first encounters are great! They have great follow-thru and Kelly has gone above and extended herself to just not accept face value on what an insurance company said. She offered me with another option saving me $$$. Great to learn we have options AND that she took the time and extended herself. Another good thing, they offered me fast free delivery for tomorrow! Thank you. read more

Again Ashley on top of making sure I get my meds on time. Steven even called me back to let me know pickup due to insurance was a day later. Great personal service read more

Very professional and has covid boosters before others. Glad to have this medical pharmacy near by. They're not distracted selling groceries and magazines. read more

Best Pharmcy in Town Specially Love dealing with Aghavni , She cares and never disappoint you in case you need help

The pharmacy is full of kind staff that are always helpful. I go there often to pick up my grandmothers medication and I have to say that Aghavni so sweet and caring; she goes out of her way to help anytime I have any questions or need anything. She has a very positive attitude and is very efficient in making sure my families prescriptions are ready in time. When picking up medication she is always so kind, quick, and shows that she truly cares about people's health. She showcases exceptional customer service and represents what it means to be a great pharmacist. read more

I love this pharmacy! After nearly 7 decades of visiting pharmacies, I am thoroughly impressed. Aghavni always greets me energetically. Her follow up's and customer service is unmatched. She is so knowledgeable and professional. I feel like an individual who gets personalized attention here because of Aghavni's interest and attentive nature. I would recommend this pharmacy over and over. read more

They've been nothing but good and on time when it comes to delivery on my dads medication. Always calling ahead of time to ensure his meds are delivered on time. Have not had any complaints this far read more

I was referred to this pharmacy by a family member. It's a little out of the way for me but they have the sweetest staff and the best customer service. And most importantly they're super fast! Will definitely be back again. read more

This pharmacy has been amazing. My dad's doctor didn't send his prescription right away. The pharmacy staff took down all the information and called his doctor's office for the prescription. They eventually received the prescription and it required authorization from the insurance. The insurance ultimately did not approve the medication. 986 reached out and communicated between the doctor's office and me and kept me in the loop the entire process, even getting a new prescription for an alternative that would be covered. I really appreciate the time and care that was put into making sure my dad gets his medication as soon as possible. I didn't catch the gal's name the first few times we talked over the phone, but I think she said her name was Rachel. Thank you so much staff at 986 pharmacy! read more

This pharmacy is the best! Used to go to one of the big box ones and never again! The service here is so amazing!

Super friendly pharmacist. Always takes time to explain everything. Highly recommended to anyone that wants a bit more jnfo that what you see on the labels read more

My grandma from hacienda heights is very happy with your service. They deliver to your house and wherever you live. The staff are very friendly and the service is very fast. There is always someone there to help you. Thank you!!! read more